Wilo Wilo-Drain TS User manual

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Wilo-Drain TS/TSW 32
3122187 • Ed.01/2022-07
en Installation and operating instructions

Drain TS/TSW 32
http://qr.wilo.com/721

en
Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07 3
Table of contents
1 Safety...........................................................................................4
1.1 About these instructions ..................................................... 4
1.2 Identification of safety instructions................................... 4
1.3 Personnel qualifications.......................................................4
1.4 Fluids hazardous to health................................................... 4
1.5 Personal protective equipment........................................... 4
1.6 Transport and storage.......................................................... 5
1.7 Installation ............................................................................. 5
1.8 Electrical connection............................................................ 5
1.9 During operation ................................................................... 5
1.10 Removal.................................................................................. 5
1.11 Clean and disinfect ............................................................... 5
1.12 Operating fluid ...................................................................... 6
2 Product description....................................................................6
2.1 Description............................................................................. 6
2.2 Technical data .......................................................................6
2.3 Type key.................................................................................7
2.4 Scope of delivery................................................................... 7
2.5 Functions................................................................................ 7
3 Application/use...........................................................................7
3.1 Intended use..........................................................................7
3.2 Improper use..........................................................................7
4 Transport and storage ...............................................................7
5 Installation and electrical connection......................................7
5.1 Installation types................................................................... 7
5.2 Installation ............................................................................. 8
5.3 Electrical connection............................................................ 9
6 Commissioning ...........................................................................9
6.1 Before activating.................................................................10
6.2 Switching on and off ..........................................................10
6.3 Test run ................................................................................10
6.4 Turning automatic mode on and off ................................10
6.5 During operation .................................................................10
7 Removal.....................................................................................11
7.1 Stationary wet well installation ........................................11
7.2 Portable wet well installation............................................11
8 Cleaning.....................................................................................11
8.1 Clean pump..........................................................................11
8.2 Removing and cleaning the strainer.................................11
9 Maintenance..............................................................................12
9.1 General overhaul .................................................................12
10 Faults, causes and remedies....................................................12
11 Spare parts ................................................................................12
12 Disposal .....................................................................................12
12.1 Information on the collection of used electrical and elec-
tronic products....................................................................12
13 Copyright...................................................................................12

en
4 Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07
1 Safety
1.1 About these instructions
These instructions form part of the product.
Compliance with the instructions is essential for
correct handling and use:
•Read the instructions carefully before all
activities.
•Keep the instructions in an accessible place at
all times.
•Pass the instructions on to a subsequent
owner.
•Observe all product specifications.
•Observe the markings on the product.
The language of the original operating instruc-
tions is German. All other languages for these
instructions are translations of the original op-
erating instructions.
Failure to observe the instructions will result in
danger to persons or damage to property. The
manufacturer is not liable for damage caused
by:
•Improper use.
•Incorrect operation.
1.2 Identification of safety instructions
In these installation and operating instructions,
safety instructions are displayed as follows:
•Danger to persons: Safety instructions are
preceded by a corresponding symbol and are
shaded in grey.
•Damage to property: Safety instructions start
with a signal word and are displayed without
a symbol.
Signal words
•DANGER!
Failure to follow the instructions will result in
serious injuries or death!
•WARNING!
Failure to follow the instructions can lead to
(serious) injury!
•CAUTION!
Failure to follow the instructions can lead to
potentially irreparable property damage.
•NOTICE!
Useful information on handling the product
Symbols
These instructions use the following symbols:
Danger caused by electric voltages
Danger of explosion
Warning– risk of cuts and similar in-
juries
Personal protective equipment: wear
protective gloves
Personal protective equipment: wear
mouth protection
Personal protective equipment: wear
safety goggles
Useful information
1.3 Personnel qualifications
•Persons aged 16 and over
•Have read and understood the installation and
operating instructions
Children and persons with limited abilities in
the household
This device can be used by children from 8years
of age as well as people with reduced physical,
sensory or mental capacities or lack of experi-
ence and knowledge if they are supervised or
instructed on the safe use of the device and
they understand the dangers that can occur.
Children are not allowed to play with the device.
Cleaning and user maintenance must not be
carried out by children without supervision.
1.4 Fluids hazardous to health
In stagnant water (e.g. pump sump, soakaway,
etc.) germs which are hazardous to health can
form. There is a danger of bacterial infections!
•Clean and disinfect the product thoroughly
after removal!
•Inform all persons about the pumped fluid and
the danger it poses!
1.5 Personal protective equipment
The aforementioned branded products consti-
tute non-binding suggestions. Similar products
from other brands can also be used. WILO SE

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Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07 5
does not assume any liability for the aforemen-
tioned products.
Protective equipment: Transport, installation,
removal and maintenance
•Safety shoes: uvex 1 sport S1
•Protective gloves (EN388): uvex phynomic
wet
Protective equipment: Cleaning work
•Protective gloves (ENISO374-1): uvex pro-
fapren CF33
•Safety goggles (EN166): uvex skyguard NT
•Breathing protection mask (EN149): Half
mask 3M series 6000 with filter 6055 A2
1.6 Transport and storage
•Wear protective equipment!
•Always carry the product by the handle!
•Clean product and disinfect if necessary!
–Dirt fosters the formation of germs.
–Encrustations may lead to the impeller be-
coming blocked.
1.7 Installation
•Wear protective equipment!
•Do not install damaged or defective products.
•If there is a risk of germ formation, observe
the following points:
–Ensure sufficient air exchange.
–Wear a breathing protection mask e.g. Half
mask 3M series 6000 with filter 6055 A2
1.8 Electrical connection
•Do not connect products with a damaged
connection cable! Have the connection cable
replaced by a qualified electrician or the cus-
tomer service.
•Mains connection with correctly installed pro-
tective earth conductor.
•Install the residual-current device (RCD) with
30mA.
•Fuse protection at mains connection: max.
10A.
•Product without plug: Electrical connection
must be carried out by a qualified electrician!
1.9 During operation
•The pumping of highly inflammable and ex-
plosive fluids (petrol, paraffin, etc.) in their
pure form is strictly prohibited!
•If persons come into contact with the
pumped fluid (accessible basins*), do not
commission the product.
*Definition of “accessible basins”
Installation sites that can be walked on and dir-
ectly accessed without tools (examples below):
•Garden ponds
•Swimming ponds
•Cesspools
NOTICE!The specifications applicable to
swimming pools also apply to accessible
basins.
1.10 Removal
•Wear protective equipment!
•Product without plug: Have the connection
cable disconnected from the mains by a qual-
ified electrician.
•Depending on the operating mode and dura-
tion, the housing parts become hotter than
40°C (104°F).
–Only touch the product by the carrying
handle.
–Allow product to cool down.
•Clean the device thoroughly.
•If there is a risk of germ formation, observe
the following points:
–Ensure sufficient air exchange.
–Wear a breathing protection mask e.g. Half
mask 3M series 6000 with filter 6055 A2
–Disinfect product.
1.11 Clean and disinfect
•Wear protective equipment!
The protective equipment prevents contact
with germs that are hazardous to health and
the disinfectant.
•If a disinfectant is used, follow the manufac-
turer's instructions!
–Wear protective equipment according to
the manufacturer's instructions! If in doubt,
ask your specialist dealer.

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6 Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07
–Inform all persons about the disinfectant
and how to use it correctly!
1.12 Operating fluid
The oil is located in the sealing chamber. It
serves to lubricate the seal on the motor and
pump side.
•Absorb leakages immediately.
•If major leakages occur, contact customer
service.
•If the seal is defective, the oil enters the
pumped fluid and the sewer.
•Collect waste oil by type (unmixed) and dis-
pose of it in accordance with regulations at a
certified collection point.
•Skin contact: Rinse skin areas thoroughly
with soap and water. If skin irritation occurs,
consult a doctor.
•Contact with eyes: Remove the contact
lenses. Rinse eye thoroughly with water. If
eye irritation occurs, consult a doctor.
•Ingestion: Consult a doctor immediately! Do
not induce vomiting!
2 Product description
2.1 Description
Submersible pump for stationary and portable wet well installation.
Pump with fitted float switch for fully automatic operation.
1
2
3
4
5
6
7
Fig.1: Overview
1 Hose connection (enclosed)
2 Discharge connection
3 Pump housing
4 Strainer
5 Float switch
6 Cable clamp
7 Handle
DrainTS
Sewage pump with open multi-channel impeller and vertical
threaded connection. Pump housing with strainer made of stain-
less steel, impeller made of composite material. 1~ motor (jacket
cooling) with integrated operating capacitor and self-switching
thermal motor monitoring. Stainless steel motor housing. Oil-filled
sealing chamber with double sealing: a rotary shaft seal is installed
on the motor side, a mechanical seal on the pump side. Connection
cable with float switch and fitted plug (CEE7/7).
DrainTSW
Sewage pump with integrated turbulator (twister function), open
multi-channel impeller and vertical threaded connection. Pump
housing with strainer made of stainless steel, impeller made of
composite material. 1~ motor (jacket cooling) with integrated op-
erating capacitor and self-switching thermal motor monitoring.
Stainless steel motor housing. Oil-filled sealing chamber with
double sealing: a rotary shaft seal is installed on the motor side, a
mechanical seal on the pump side. Connection cable with float
switch and fitted plug (CEE7/7).
The twister function guarantees permanent turbulence within the
pump's intake area. The turbulence prevents the settling sedi-
ments from sinking and settling. This ensures a clean pump sump
and reduces the build-up of odours.
2.2 Technical data
Date of manufacture See rating plate1)
Mains connection See rating plate
Rated power See rating plate
Max. delivery head See rating plate
Max. volume flow See rating plate
Activation type See rating plate
Speed See rating plate
Discharge connection Rp1¼

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Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07 7
Operating mode, immersed S1
Operating mode, non-immersed S3 25% 2)
Fluid temperature 3...+40°C (37...104°F)
Fluid temperature, short-term for
3min
90°C (194°F)
Max. immersion depth 3m (10ft)
Protection class IP68
Insulation class F
Max. switching frequency 50/h
Key
1) In accordance with ISO8601
2) 2.5min operation/7.5min standby
2.3 Type key
Ex-
ample:
Drain TSW 32/8-A/B 10M KA
TS Series
WVersion:
•TS = without twister function
•TSW = with twister function
32 Nominal diameter of discharge connection
8Max. delivery head in m
AVersion with float switch and plug
BVersion number
10M KA Connection cable length
2.4 Scope of delivery
•Pump
•Swing check valve, pre-assembled
•Hose connection, enclosed
•Installation and operating instructions
2.5 Functions
2.5.1 Self-switching thermal motor monitoring
If the motor becomes too hot, the pump is deactivated. After the
motor has cooled down, the pump is automatically switched on
again.
2.5.2 Float switch
The pump is equipped with a float switch. The float switch is used
to switch the pump on and off depending on the level:
•Upper floater: Pump on
•Lower floater: Pump off
3 Application/use
3.1 Intended use
For the pumping in domestic areas of:
•Sewage not containing faeces
–Wash basins
–Shower basins/bathtubs
–Washing machines
•Wastewater (with small amounts of sand and gravel)
–Rainwater
–Drainage water
•Fluid temperature: 3...+40°C (37...104°F), max. 90°C (194°F)
for 3 minutes
Use inside and outside buildings
•The pump must have a connection cable of at least 10metres if
it is to be used outside a building.
•If the connection cable is shorter than 10metres, the pump
must be used inside a building!
3.2 Improper use
DANGER
Explosion due to pumping of explosive fluids!
Pumping of highly flammable and explosive fluids
(gasoline, kerosene, etc.) in pure form is strictly pro-
hibited. There is a risk of fatal injury due to explo-
sion! The pumps are not designed for these fluids.
The submersible pumps must not be used for pumping:
•Untreated sewage
•Sewage containing faeces
•Drinking water
•Fluids containing hard components (such as stones, wood,
metal, etc.)
•Fluids containing high quantities of abrasive contents (e.g.
sand, gravel).
•Viscous fluids (e.g. oil and grease)
•Seawater
Intended use also includes compliance with this manual. Any other
use is regarded as non-compliant with intended use.
4 Transport and storage
CAUTION
Soaked packaging may tear!
The product may fall on the ground if unprotected
and may be damaged. Lift wet packaging carefully
and replace it immediately!
•Wear protective equipment!
•Carry the pump by the handle. Never carry or pull on the con-
nection cable!
•Clean the pump and disinfect if necessary.
•Close the discharge connection.
•Protect the connection cable against kinking and damage.
•Use original packaging for transport and storage.
•Pack the pump when dry. Wet or humid pumps may soften the
packaging.
•Storage conditions:
–Maximum: -15...+60°C (5...140°F), max. humidity: 90%,
non-condensing
–Recommended: 5...25°C (41...77°F), relative humidity:
40…50%
5 Installation and electrical connection
5.1 Installation types
Installation type Wilo-Drain…
TS… TSW…
Stationary wet well • •

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8 Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07
Installation type Wilo-Drain…
TS… TSW…
Portable wet well • •
Dry well installation – –
Horizontal installation – –
Key:
– = Not permitted, • = Permitted
5.2 Installation
•Wear protective equipment!
•Do not install a damaged or defective pump.
•Frost-free location.
•Lay the connection cable properly. During operation there must
be no danger (stumbling, damage, etc.).
•Float switch must be able to move freely!
5.2.1 Stationary wet well installation
For stationary wet well installation, the pump is installed directly
onto the pressure pipe. Observe and adhere to the following
points:
•The connected pressure pipe must be self-supporting. The
pressure pipe must not be supported by the pump.
•The pump may oscillate slightly during operation. These oscilla-
tions must be dissipated via the pressure pipe.
•Ensure that the connection to the pressure pipe is stress-free–
do not screw it in too tightly.
•Seal pipe connections with Teflon tape.
•Install all specified valves in accordance with local requirements
(gate valve, non-return valve).
•Install the pressure pipe so that it is protected from frost.
•Install the pressure pipe as a “pipe loop” to avoid backflow from
the main public sewer.
At its highest point, the bottom edge of the pipe loop must be
above the locally determined backflow level!
OFF!
ON S1
S3
min. 400x400 mm
min. 16x16 in
400 mm
16 in
a
b
c
d
e
Fig.2: Installation dimensions and switching points
ON Switch-on level (dimension: h)
OFF Switch-off level (dimension: g)
Fill level above: Continuous duty (operating mode im-
mersed)
Fill level below: Intermittent periodic duty (operating mode
non-immersed)
Installation dimensions
Pump type
Wilo-Drain…
a b c d e
Dimensions in mm
TS 32/9-A… 161 246 280 130 330
TS 32/12-A… 161 266 300 140 340
TSW 32/8-A… 171 270 300 130 350
TSW 32/11-A… 171 290 320 140 360
Dimensions in inches
TS 32/9-A… 6 9.5 11 5 13
TS 32/12-A… 6 10.5 12 5.5 13.4
TSW 32/8-A… 7 10.5 12 5 13.7
TSW 32/11-A… 7 11.5 12.5 5.5 14
✓Site is prepared.
✓Pressure pipe properly installed
1. Screw the discharge pipe fully into the pump’s discharge con-
nection.
2. Position the pump at the installation site.
CAUTION!Use a hard surface or underlay at the installation
site to prevent sinking on soft substrate.
3. Connect the discharge pipe to the pressure pipe (e.g. using a
flexible hose section).
4. Secure the connection cable to the pressure pipe and route it
to the socket.
▶Pump is installed.

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Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07 9
5.2.2 Portable wet well installation
The pump can be installed at any location on the application site
when carrying out portable wet well installation. Observe and ad-
here to the following points:
•Secure the pump against falling over and moving (creeping)
during use.
•Secure the pressure hose to the hose connection.
✓Site is prepared
✓Pressure hose to be used: Min. inside diameter 1½"
✓Hose clip to be used: 40−60mm inside diameter (1.6−2.4in)
✓Hose connection, included in the scope of delivery
1. Hose connection: Twist the hose connection into the pressure
port as far as it will go.
⇒Hose connection is installed.
2. Slide the hose clip over the pressure hose.
3. Slide the pressure hose onto the hose connection at the pres-
sure port.
4. Secure the pressure hose to the hose connection using the
hose clip.
5. Position the pump at the installation site.
CAUTION!Use a hard surface or underlay at the installation
site to prevent sinking on soft substrate.
6. Route the pressure hose and fasten it to an appropriate point
(e.g. the drain off). NOTICE!If the pump is being positioned
in a full chamber, hold the pump at a slight angle during im-
mersion. This will help air to escape from the pump more
easily!
7. Route the connection cable to the socket.
▶Pump is installed.
5.3 Electrical connection
•Mains connection with correctly installed protective earth con-
ductor.
•Residual-current device (RCD) is installed with 30mA.
•Mains connection fuse protection: max. 10A.
•Voltage (U) and frequency (f) data on the rating plate corres-
pond to the data of the mains connection.
Do not connect the pump if:
•The connection cable is damaged
Have the connection cable replaced by a qualified electrician or
the customer service.
•A standalone inverter is in use
Stand-alone inverters are used in autonomous power supplies,
e.g. solar power supply, and can generate overvoltages. Over-
voltages can destroy the pump.
•A multiple plug socket or power strip is in use
•An energy-saving plug is in use
This reduces the energy supply to the pump and the pump may
heat up too much.
•Operation on start-up controls
The pump is not suitable for operation on a frequency converter
or a soft start control.
•Explosive atmospheres
Do not connect and operate the pump inside potentially ex-
plosive atmospheres!
5.3.1 Connection: Pump with plug
Provide for a socket (typeE or typeF) with earthing contact. To
connect the pump, insert the plug into the socket.
NOTICE
Pump starts up or is ready for operation!
Once the plug is connected to the socket, the pump
is ready for operation and will start depending on
the fill level!
We recommend switching the socket on and off us-
ing a separate main switch!
5.3.2 Connection: Pump without a plug
DANGER
Risk of fatal injury due to electrical current!
Improper conduct when carrying out electrical work
can lead to death due to electric shock!
• Electrical work must be carried out by a qualified
electrician!
• Observe local regulations!
CAUTION
Irreparable damage as a result of water pen-
etration
Connection cables without plugs feature bare cable
ends. Water may penetrate the connection cable
and pump via these bare cable ends. This will des-
troy both the connection cable and the pump. Never
immerse the bare end of the connection cable in
fluid. Firmly seal it during storage.
If the pump is to be connected to a switchgear, cut off the plug.
Carry out connection to a switchgear as follows:
Wire colour Terminal in switchgear
Brown (bn) L (phase)
Blue (bl) N (neutral conductor)
Green/yellow (gn-ye) Earth (protective earth con-
ductor)
Adjust the motor protection
Set the motor protection switch to the rated current (see rating
plate).
6 Commissioning
DANGER
Risk of fatal injury due to electrical currents
in accessible basins!
Do not operate the pump if there are persons in
contact with the fluid. In the event of a fault this
may cause death by electric shock! Only activate the
pump when there are no longer any persons in con-
tact with the fluid.

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10 Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07
NOTICE
Check the inlet quantity!
The maximum inlet volume flow must be less than
the maximum pump delivery rate. If the inlet quant-
ity is higher, the pump will not be able to pump
away the volume flow. The pump chamber may
overflow!
6.1 Before activating
Check the following prior to activation:
•Has the electrical connection been carried out in accordance
with regulations?
•Has the connection cable been routed safely?
•Can the float switch move freely?
•Temperature of the pumped fluid observed?
•Immersion depth observed?
•Are the pressure pipe and pump sump free of deposits?
•All gate valves in the pressure pipe open?
6.2 Switching on and off
The pump will switch on and off automatically on reaching the
switching level:
•Upper floater: Pump on.
•Lower floater: Pump off.
6.3 Test run
If the pump is installed stationary (e.g. cesspool, overflow shaft),
carry out a test run. Check the following points with the test run:
•General conditions (inflow quantity, switching points)
•Direction of rotation (with 3~ motors)
The test run must include three pump cycles.
1. Flood the pump chamber: Open inlet.
NOTICE!The required feed quantity for the test run can also
be simulated using another water source.
2. When the switch-on level is reached: pump starts.
3. Switch-off level reached: pump stops.
4. Repeat two more pumping processes.
▶Once three pumping processes have been completed
without problems, the test run is finished.
NOTICE!If the pump does not switch on once a week, repeat the
test run every month.
6.4 Turning automatic mode on and off
Turning automatic mode off
The pump normally runs in automatic mode. The attached float
switch is used to switch the pump on and off depending on the
level. If necessary, automatic mode can be turned off.
NOTICE
Automatic mode off: pump starts immedi-
ately!
When the plug is inserted into the socket, the pump
immediately starts! We recommend switching the
socket on and off using a separate main switch.
1
2
3
4
Fig.3: Floater in “pump on” position.
1 Cable clamp
2 Floater cable
3 Handle
4 Floater
✓Pump removed.
✓Pump disconnected from mains.
1. Loosen cable clamp on handle.
2. Remove floater cable from cable clamp.
3. Position the floater upwards (“pump on” position).
4. Insert floater cable in cable clamp.
5. Pull the floater toward the cable clamp.
6. Push cable clamp into handle.
▶Affix floater to handle. Automatic mode off, continuous
duty on.
Turning automatic mode back on
To turn automatic mode back on, remove the floater from the
handle. For automatic mode to run properly, adjust the cable
length via the cable clamp to ensure the floater cable is long
enough.
CAUTION!Cable damage! Always loosen the cable clamp on the
handle when adjusting the cable length.
x
Fig.4: Adjusting the floater cable length
Pump type Dimension “x”
Drain TS32… 14mm (0.55in)
Drain TSW32… 24mm (0.95in)
6.5 During operation
CAUTION
Do not allow the pump to dry run!
Do not run the pump without fluid (dry run). Switch
off the pump once the residual water level has been
reached. Dry running may destroy the seal and cause
the pump to be irreparably damaged.

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Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07 11
Check the following points:
•Inlet quantity corresponds to the pump delivery rate.
•Float switch is operating correctly.
•Connection cable is not damaged.
•Pump free from deposits and encrustations.
7 Removal
DANGER
Risk of infection due to fluids hazardous to
health!
Hazardous germs can form in standing waters. If
there is a risk of germ formation, observe the fol-
lowing points:
• Ensure sufficient air exchange.
• Wear a breathing protection mask e.g. Half mask
3M series 6000 with filter 6055 A2.
• Disinfect product.
•Wear protective equipment!
•Depending on the operating mode and duration, the housing
parts become hotter than 40°C (104°F).
–Only touch the product by the carrying handle.
–Allow product to cool down.
•Clean the device thoroughly.
7.1 Stationary wet well installation
1. Close the gate valve in the inlet and pressure pipe.
2. Switch off pump.
Pump with a plug: Pull the plug.
Pump firmly connected(without plug): Disconnect the pump
from the mains. DANGER!Have electrical work carried out
by a qualified electrician!
3. Disconnect the connection cable from the pressure pipe.
4. Release the pump and discharge pipe from the pressure pipe.
5. Lift the pump by the handle out of the operating space.
6. Unscrew the discharge pipe from the pressure port.
7. Coil up the connection cable and store it with the pump.
8. Clean pump and discharge pipe thoroughly.
▶Pump removed.
If the pump remains installed, observe the following points:
•Protect pump from frost and ice:
–Immerse the pump completely in the pumped fluid.
–Min. ambient temperature: +3°C (+37°F)
–Min. fluid temperature: +3°C (+37°F)
•If the pump will not be used for a prolonged period, switch on
pump and carry out one pumping process every 2months to
prevent encrustations and clogging. Only carry out the pumping
process under suitable operating conditions!
If the above points are not guaranteed, remove the pump!
7.2 Portable wet well installation
1. Switching off the pump: Disconnect the plug.
2. Lift the pump by the handle out of the operating space.
3. Loosen the hose clip and pull the pressure hose off the dis-
charge port.
4. Coil up the connection cable and store it with the pump.
5. Clean pump and pressure hose thoroughly.
8 Cleaning
•Wear protective equipment!
The protective equipment prevents contact with germs that are
hazardous to health and the disinfectant.
•If a disinfectant is used, follow the manufacturer's instructions!
–Wear protective equipment according to the manufacturer's
instructions! If in doubt, ask your specialist dealer.
–Inform all persons about the disinfectant and how to use it
correctly!
•Drain the water used for cleaning into the sewage system.
8.1 Clean pump
✓Pump removed.
✓Disinfectant is available.
1. Ensure that the plug or bare cable end is packed and stored in
a watertight manner!
2. Rinse the pump and cable under clean, running water.
3. Allow water to flow through the pressure port to clean the
jacket cooling channel.
4. Rinse attachments such as the discharge pipe and pressure
hose with clean, running water.
5. Flush dirt residue on the floor into the sewage drain.
6. Allow the pump to dry out.
7. Only clean the plug or bare cable end with a damp cloth!
▶Pump has been cleaned. Pack and store the pump.
NOTICE!If the strainer is very dirty, remove the strainer for
thorough cleaning!
8.2 Removing and cleaning the strainer
Remove and clean the strainer if there is severe dirt and encrusta-
tion.
WARNING
Sharp edges on the impeller and strainer!
Sharp edges can form on the impeller and strainer.
There is a danger of cuts and similar injuries!
• Wear protective gloves!
1. Place the pump on a firm surface in a horizontal position.
2. Secure the pump against slipping!
3. Unscrew the 2fastening screws (Ø5.5x10mm) at the bottom
of the strainer.
4. Remove the strainer from the pump housing.
5. Rinse the strainer and impeller under clean, running water. Re-
move solids by hand.
6. Put the strainer on the pump housing.
7. Fully screw in the 2 fastening screws (Ø5.5x10mm). NO-
TICE!Replace worn screws!
▶Strainer cleaned and fitted. Complete the cleaning work.

en
12 Installation and operating instructions • Wilo-Drain TS/TSW 32 • Ed.01/2022-07
9 Maintenance
9.1 General overhaul
Have the customer service team check the pump after 1,500oper-
ating hours. All components will be checked for wear and damaged
components will be replaced.
10 Faults, causes and remedies
Pump not starting or switches off after a short time
1. Interrupted power supply
⇒Check the electrical connection of the pump.
⇒Have a qualified electrician check fuses/residual-current
devices.
2. Thermal motor monitoring has been tripped
⇒Allow the pump to cool down. The pump will start auto-
matically.
⇒Pump switches on/off too frequently. Check the switching
cycle of the float switch.
⇒Excessive fluid temperature. Check the temperature. If ne-
cessary, use a different pump.
3. Suction port/strainer/impeller silted/clogged
⇒Shut down the pump, remove it and clean it.
4. Float switch not operational
⇒The float switch must be able to move freely.
Pump starts up, but does not supply fluid
1. Pressure pipe/discharge pipe clogged
⇒Flush out the pressure pipe.
⇒Flush out the pressure hose.
⇒Remove any kinks in the pressure hose.
2. Swing check valve contaminated
⇒Shut down the pump, remove it and clean the discharge
connection.
⇒Replace faulty swing check valve.
3. Water level too low
⇒Check inlet.
⇒Pump is pumping at a too low level. Check the switching
cycle of the float switch.
4. Suction port/strainer silted/clogged
⇒Shut down the pump, remove it and clean it.
5. Air in the pump/pressure pipe
⇒Position the pump at a slight angle to allow air to escape.
⇒Install a bleed unit in the pressure pipe.
Delivery rate drops while the pump is running
1. Pressure pipe/discharge pipe clogged
⇒Flush out the pressure pipe.
⇒Flush out the pressure hose.
⇒Remove any kinks in the pressure hose.
2. Suction port/strainer silted/clogged
⇒Shut down the pump, remove it and clean it.
3. Air in the pump/pressure pipe
⇒Position the pump at a slight angle to allow air to escape.
⇒Install a bleed unit in the pressure pipe.
4. Signs of wear
⇒Contact customer service.
Customer service
If the points listed here do not rectify the fault, contact customer
service. Costs may be incurred when using customer service sup-
port! Please contact customer services for more information.
11 Spare parts
Spare parts are ordered via customer service. To avoid return quer-
ies and incorrect orders, the serial or article number must always be
supplied. Subject to change without prior notice!
12 Disposal
12.1 Information on the collection of used electrical and
electronic products
Proper disposal and appropriate recycling of this product prevents
damage to the environment and danger to your personal health.
NOTICE
Disposal in domestic waste is prohibited!
In the European Union this symbol may be included
on the product, the packaging or the accompanying
documentation. It means that the electrical and
electronic products in question must not be dis-
posed of along with domestic waste.
To ensure proper handling, recycling and disposal of the used
products in question, please note the following points:
•Hand over these products at designated, certified collection
points only.
•Observe the locally applicable regulations!
Please consult your local municipality, the nearest waste disposal
site, or the dealer who sold the product to you for information on
proper disposal. See www.wilo‑recycling.com for more information
about recycling.
13 Copyright
WILO SE © 2022
The reproduction, distribution and utilization of this document as
well as the communication of its contents to others without ex-
press authorization is prohibited. Offenders will be held liable for
the payment of damages. All rights reserved.

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