Wilson Electronics WILSONPRO ENTERPRISE 4300R User manual

ENTERPRISE
4300/4300R
A Wilson Electronics Brand
wilsonpro.com 866.294.1660
Installation Guide
In-Building Cell Signal Amplifier with
Multi-Tower Targeting (MTT) Technology

Package Contents 1
About The Enterprise 4300 & 4300R 2
Additional Features 4
Installation Diagram 5
Menu System 8
WilsonPro Cloud 17
Local Ethernet Configuration Utility 34
Safety Guidelines 42
Specifications 44
Warranty 45
Index

ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER 1
Enterprise 4300
Amplifier
Enterprise 4300R
Amplifier
Wide Band Directional
Antenna
(314411)
Wide Band Directional
Antenna
(314411)
Dome Antennas
(qty. 4)
(304412)
Dome Antennas
(qty. 4)
(304412)
100 ft. Wilson400 Cable
(qty. 5)
(952300)
100 ft. Wilson400 Cable
(qty. 5)
(952300)
2 ft. Wilson400
Cable
(952402)
2 ft. Wilson400
Cable
(952402)
50 Ohm Lightning
Surge Protector
(859902)
50 Ohm Lightning
Surge Protector
(859902)
Enterprise 4300 SKU 460152
Enterprise 4300R SKU 460153
Package Contents

IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R
2
Frequency-specific “split mode”
option, facilitating separate outdoor
antennas for dierent bands, resulting
in improved indoor coverage.
Remote system monitoring. Connects to
WilsonPro Cloud service via internal, pre-
activated LTE modem or Ethernet.
High max downlink power (+17 dBm per
port) for up to 100,000 sq ft coverage with
a strong “5 bar” outside signal.
High max uplink power (up to +26 dBm):
will reach distant cell towers.
In-Building Cell Signal Amplifier Systems
Enterprise 4300 & 4300R

ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER 3
The Enterprise 4300 & 4300R cell signal amplifier systems provide significantly
enhanced 4G LTE and 3G voice and data coverage inside buildings where cell signals
may not otherwise penetrate. Installation of an Enterprise 4300 & 4300R cell signal
amplifier system results in fewer dropped calls, improved voice quality, uninterrupted
texts, and faster data speeds—along with better audio and video streaming.
For installers and integrators, subscribing to the WilsonPro Cloud means you can
sell your clients extended service plans, generating recurring revenue streams for
your business. And for your clients, the WilsonPro Cloud provides ultra-high system
reliability and guaranteed uptime.
The Enterprise 4300 & 4300R amplifiers connect to the WilsonPro Cloud right out of
the box via an LTE modem on the donor antenna, or through a traditional hardwired
Ethernet port. The wireless LTE connection is included in the annual WilsonPro Cloud
subscription, so no additional Internet connection is required.
The Enterprise 4300 & 4300R cell signal amplifier systems also incorporate Wilson
Electronics’ state-of-the-art XDR (eXtended Dynamic Range) technology that
prevents signal overload conditions which can, in accordance with regulations,
force the amplifier to shut down. When the Enterprise 4300 & 4300R cell signal
amplifier systems sense that any incoming cell signal is too strong and threatens to
overload the system, XDR automatically reduces amplifier gain to compensate while
maintaining signal coverage throughout the building. The Enterprise 4300 & 4300R
cell signal amplifier systems incorporate an easy-to-use color LCD touch screen, and
all antenna ports are located on the same side of the unit for simple installation. Like
all WilsonPro cell signal amplifiers, the Enterprise 4300 & 4300R cell signal amplifier
systems are universal: they work for all cellular devices, all services and all U.S. and
Canada cell phone carriers.

IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R
4
Extended Dynamic Range (XDR) for continuous connectivity:
XDR lets the Enterprise 4300 & 4300R systems work with an
incoming signal and never shut down due to a strong
outside signal.
Choice of Wall-Mount or Rack-Mount Installation: All indoor and
outdoor port(s) are located on top of the amplifier for easy antenna
connections, while an exposed mounting flange on each amplifier
provides for simple installation.
Onboard Software for Intelligent Control: The amplifier
is automatically controlled by onboard software, ensuring
connectivity throughout large spaces and multi-story buildings.
The amplifier will adjust its gain level up or down as required by
the conditions of the immediate signal environment.
Color LCD Touch Screen: The Enterprise 4300 & 4300R
systems utilize a color LCD touch screen, for assessing amplifier
performance and viewing amplifier configuration.
Independently Controlled Ports: Four independently controlled
indoor antenna ports facilitating up to 100,000 sq. ft. of indoor
coverage.
4
Additional
Features

ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER 5
The Enterprise 4300 & 4300R supports up to four inside antennas and are capable of
operating in traditional Common Mode, in which all amplifier cell bands use the same
outdoor antenna, or Split Mode, in which cell bands use separate outdoor antennas.
Split mode is advantageous for an installation in which cell towers for dierent bands
are located in dierent directions. Outdoor directional antennas can be pointed to
provide maximum cell coverage for each band.
Inside Antenna
Outside Antennas
700 MHz
Cell Tower
800 MHz
Cell Tower
1700-2200 MHz
Cell Tower
Inside Antenna
Amplifier
Inside Antenna
Inside Antenna
Note: A Wilson Lightning Surge Protector is recommended for all building installations. Make sure the
protector is installed outside the building at point of entry connected to a suitable ground and in line
between the Outside Antennas and the Signal Amplifier.
Installation
Diagram
Split Mode

IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R
6
Common mode can be used for an installation in which cell towers for dierent bands
are located in the same direction .
Outside Antennas
700-2200 MHz
Cell Tower
Inside Antenna
Amplifiers
Note: The Enterprise 4300 & 4300R is configured to common mode by default.
Inside Antenna
Inside Antenna
Inside Antenna
INSTALLATION DIAGRAM cont.)
Common Mode

ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER 7
The Enterprise 4300 & 4300R systems are designed with advanced internal
programming, which allows it to automatically adjust for a variety of conditions, including
the added functionality, alerts, and troubleshooting of an enhanced cloud management
and monitoring solution.
Once the AC power cable and antenna cables are connected, scan the QR code on
the Quick Registration Card to add the amplifier to your WilsonPro Cloud account. For
detailed instructions see the WilsonPro Cloud section.
Post-Install
Setup
hand tighten ONLY
power supply
Ethernet &
USB location
power supply
scan the QR code
for quick registration
scan the QR code
for quick registration
4300
4300R
Ethernet & USB
location

IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R
8
The Enterprise 4300 & 4300R takes about 8 seconds to boot up. Once boot up is
complete, the home screen will appear, showing the amplification and status of each
port and band.
Green indicates that a band is operating
correctly with maximum allowable gain.
Yellow indicates band gain reduction
because of an oscillation condition.
Reposition antennas (increase separation
between indoor and outdoor antennas,
and point in opposite directions) and
then reboot (turn the unit o& on) the
Enterprise 4300 & 4300R system
to reactivate the band and maximize
performance. When adequate separation
is achieved, the yellow lights will return
to green upon reboot.
Note: when the light is yellow, the band
is operational; however, performance
is reduced.
Home Screen
Start Up Screen
Band Menu Color Description
Menu System

ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER 9
Red indicates a band has been shut
down because of a severe oscillation
condition or repeated oscillation.
Reposition antennas (increase
separation between indoor and outdoor
antennas, and point in opposite
directions) and then reboot (turn the unit
o& on) the Enterprise 4300 & 4300R
system to reactivate the band and
maximize performance. When adequate
separation is achieved, the red light(s)
will return to green upon reboot.
Gray indicates band has been disabled.
(MENU SYSTEM cont.)

IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R
10
There are 5 Settings Screens represented by “tabs”. Tap the tab heading to view
each Settings Screen. General settings below.
Note: Bands and Ports are disabled or enabled from the Cloud or Local Amplifier Configuration
Utility only.
Tap ‘Settings Icon’ in the lower right corner to view the Settings Screen.
Settings Screen

ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER 11
Ethernet Settings Tab
Modem Settings Tab
(MENU SYSTEM - SETTINGS SCREEN cont.)

IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R
12
Cloud Communication Settings Tab
Antenna Settings Tab
Note: The Reset Local Comm button is used in case the user has configured the amplifier such that
the Local Amplifier Configuration Utility is not accessible, e.g., if the communication preferences are
set to “LTE Only”. The “reset” function will change the communication preferences to “LTE Preferred
w/Ethernet Backup”. It will also reset the login credentials for the Local Configuration Utility to
factory defaults.
Common Mode is configured from the Local Amplifier Configuration Utility and should be
set when using a single Outside Antenna.
(MENU SYSTEM - SETTINGS SCREEN cont.)

ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER 13
Split-Mode Configuration
Split Mode is configured from the Local Amplifier Configuration Utility and should be set
when using separate Outside Antennas for Band 4/25, Band 5, and Band 12/13.
To go back to the Home Screen, tap on the Home Icon (in the lower right corner).
(MENU SYSTEM - SETTINGS SCREEN cont.)

IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R
14
To view specific band information (such as the strength of the received uplink & down-
link signal, outside signal strength, and amplifier gain status) tap the desired band on the
home screen.
Oscillation Example
Band-Status Screens

ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER 15
Shutdown Example
(MENU SYSTEM - SETTINGS SCREEN cont.)

IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R
16
The three icons in the upper right provide status related to the Ethernet connection,
Cloud connection, and USB device (if inserted).
Ethernet-Status Icon
Connectivity Status Screens
Cloud-Status Icon

ENTERPRISE 4300 & 4300R IN-BUILDING CELL SIGNAL AMPLIFIER 17
If you don’t already have a WilsonPro Cloud™ account at cloud.wilsonpro.com,
call 1-888-923-4448, Monday-Friday 8am-5pm MT so that your account can be
created. Once your account is set up, you can then add multiple customers,
locations, and amplifiers.
Your supported amplifiers can be added and managed via our WilsonPro Cloud
website located at https://cloud.wilsonpro.com. Simply log in using your email
address and password.
Enterprise 4300 & 4300R connects to WilsonPro Cloud via the internet, through a
traditional RJ-45 “hardwired” Ethernet connection or via LTE connection through
the outside antenna. The default setting is “Ethernet Preferred” (gives priority to
Ethernet, but will switch to LTE if Ethernet is not connected). NOTE: The LTE modem
and SIM card are installed and activated at the WilsonPro factory.
WilsonPro Cloud
Logging into the WilsonPro Cloud via Ethernet
The cloud-based platform for remote monitoring
& control of cellular signal amplifiers

IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 4300 & 4300R
18
You can quickly check the status of all of your amplifiers from the Dashboard summary
screen. The Total Alert Status represents the number of alert indications, for all
amplifiers assigned to your account, that have not been acknowledged. After an alert is
acknowledged, it is no longer included in this chart. Total Amplifier Status represents the
current, near real-time status of all amplifiers associated with your account.
Customer Dashboard
(WILSONPRO CLOUD cont.)
Adding a Customer
To create a new customer from the Dashboard screen, click on NEW CUSTOMER.
NOTE: If you don’t already have a WilsonPro Cloud account at cloud.wilsonpro.com,
call 1-888-923-4448, Monday-Friday 8am-5pm MT.