Windrock Enterprise A3930 User manual
User Manual
Enterprise Gateway
Enterprise Gateway
Doc No. A3930_UM Rev 2
2
Legal Notices
Copyright ©2018 Windrock Incorporated. All rights reserved.
No part of this manual may be reproduced or transmitted in any form or by any mean without the
written permission from Windrock Incorporated.
Software and Firmware License Notice
Your license agreement with Windrock Incorporated authorizes the number of copies which can be made
and the computer systems on which they may be used. Any unauthorized duplication or use of Windrock
software or firmware in whole or in part, in print, or in any other storage and retrieval system, is
forbidden.
Disclaimer
The manual is provided for informational purposes. Windrock Incorporated makes no warranty of any
kind with regard to this material, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose. Windrock Incorporated shall not be liable for errors, omissions, or
inconsistencies which may be contained herein or for incidental or consequential damages in connection
with the furnishing, performance, or use of this material. Information in this document is subject to
change without notice and does not represent a commitment on the part of Windrock Incorporated. Any
software described in this document is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Important Safety Notices
When used in accordance with the instructions in this manual and the associated control drawings,
Windrock Spotlight is approved for use in Class 1 Division 2 and unclassified areas. Failure to follow this
manual may result in an explosion hazard when used in hazardous locations or improper operation.
The examples and diagrams in this manual are included for illustrative purposes. Because of the many
variables and requirements associated with any particular installation, Windrock Inc. cannot assume
responsibility or liability for actual use based upon examples and diagrams.
For any questions, problems, or service for any Windrock products, including Windrock Spotlight, visit the
Windrock web site at www.windrock.com. Inquiries may also be directed to
Windrock, Inc
1832 Midpark Drive, Suite 102
Knoxville, TN 37921
www.windrock.com
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Doc No. A3930_UM Rev 2
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Table of Contents
1 A3930 Windrock Spotlight Gateway..................................................................................................... 4
1.1 Connections .................................................................................................................................. 4
1.2 Indicators ...................................................................................................................................... 4
1.3 Operation ...................................................................................................................................... 5
2 Included Accessories............................................................................................................................. 5
2.1 General.......................................................................................................................................... 5
2.2 Gateway WiFi Antennas................................................................................................................ 5
2.3 Gateway LTE Antennas ................................................................................................................. 6
3 System Installation................................................................................................................................ 6
3.1 General.......................................................................................................................................... 6
3.2 Hazardous Locations ..................................................................................................................... 6
3.3 On-site Assembly .......................................................................................................................... 6
3.4 Installation Overview .................................................................................................................... 7
3.5 Gateway Mounting ....................................................................................................................... 8
3.6 Gateway Power Requirements ..................................................................................................... 8
3.7 Environment.................................................................................................................................. 9
4 Maintenance and Cleaning ................................................................................................................... 9
5 Specifications ........................................................................................................................................ 9
6 Appendix. ............................................................................................................................................ 10
6.1 Gateway Mounting Options........................................................................................................ 11
6.2 Gateway Control Drawing...........................................................................................................12
IMPORTANT: POWER REQUIREMENTS. If voltage and power requirements are not
met, system integrity will be compromised. Review power requirements and
warnings as laid forth in this document. For additional details, refer to the Spotlight
Datasheet.
PRESSURE WASH WARNING. Use of harsh cleaning chemicals, solvents, and degreasers may impare the
functionality of the system. When pressure washing, be cautious on length of time and intensity of spray on all
parts of the system, including sensors and cabling. If parts of a Spotlight system were removed in order to
perform cleaning and/or maintenance, contact Windrock Product Support at 865-330-1100 and ask for
Spotlight Installation Support to verify operation.
Enterprise Gateway
Doc No. A3930_UM Rev 2
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1Enterprise Gateway
THE A3930 CONTAINS NO USER SERVICEABLE COMPONENTS. ANY ATTEMPT TO
MODIFY THIS DEVICE, USE FOR OTHER THAN ITS INTENDED PURPOSE, OR
SUBSTITUTION OF COMPONENTS MAY DAMAGE THIS DEVICE LEADING TO
UNRELIABLE OPERATION AND DECREASED PROTECTION FOR THE DEVICE BEING
MONITORED.
LA A3930 NE CONTIENT AUCUNS RÉPARABLE. TOUTE TENTATIVE DE
MODIFICATION DE CET APPAREIL, UTILISER POUR LES AUTRES QUE SA
DESTINATION, OU LA SUBSTITUTION DE COMPOSANTS PEUT ENDOMMAGER CET
APPAREIL MENANT À PEU FIABLE, OPÉRATION ET UNE DIMINUTION DE
PROTECTION POUR LE DISPOSITIF SURVEILLÉ.
1.1 Connections
The Enterprise Gateway (Fig. 1-1) uses the B+B SmartWorx router by Advantech.
This router utilizes two (2) 4G LTE Antennas to communicate to the cellular network. There is one (1) WiFi Antenna
connection for direct communication to WiFi enabled Windrock devices, such as the Spotlight Controller. The unit operates on
a low voltage DC supply, refer to the Spotlight Datasheet for further details.
For models with cellular service, a universal SIM card has been installed in the gateway. The SIM card has been pre-configured
with the ability to communicate with cellular providers in the intended country of use.
To prevent damage during shipping, the router and antennas are packaged separately. See Section 3 for details on assembly.
External WiFi and LTE cable assemblies have been tied off to the side of the enclosure. If signal strength is an issue, these cable
assemblies can be connected to the router for external access.
The Gateway is produced in several models to accommodate the needs of different customers, based on the country in which
the gateway will be used and also on other customer requirements. Some models are configured to upload data via a cellular
network with the possibility to use an Ethernet-based local network connection instead. Other models are restricted to an
Ethernet connection and do have have cellular service configured at all.
4G LTE Antenna – The industrial router has two RP-SMA Female Jack (Female Socket) Connectors that are used to connect the
cellular antenna. Two 4G LTE antennas are supplied with models intended for use with cellular networks. For other
models, these antennas may not be supplied. Non-radiating 50 ohm terminators may be supplied instead.
WiFi Antenna – The industrial router unit has one RP-SMA Female Jack (Male Pin) Connector used to connect the WiFi Antenna.
Power Input - Power is applied via the integral power cable. NOTE: EQUIPMENT SHALL BE POWERED BY AN APPROVED SELV
LPS POWER SOURCE. Power connection and mounting requirements are both detailed in Section 3.6.
The gateway enclosure has an Ethernet connector which may be used to connect to a local Ethernet. For models not intended
for use with a cellular network, this Ethernet jack must be connected to a local network. For models intended for use with a
cellular network, it is possible to configure this Ethernet jack to be used as the primary uplink and the cellular network as a
backup. Contact Windrock and ask for Spotlight Installation Support to arrange such a connection.
1.2 Indicators
There are nine LED indicators located on the front of the router to provide router status. Only four of the nine are
important in this application, refer to Table 1-2.
Under normal operation, the router will have a green PWR and SIM LED. Ideally, the router will indicate a Strong or
Adequate WAN LED pattern frequency, based on the last 10 seconds of cellular network connectivity.
Figure 1-1, Gateway
WARNING – EXPLOSION HAZARD – DO NOT DISCONNECT EQUIPMENT UNLESS POWER HAS
BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS.
ADVERTISSEMENT – RIAQUE D’EXPLOSION – AVANT DE DECONNECTOR L’EQUIPMENT,
COUPER LE COURENT OU S’ASSURER QUE L’EMPLACEMENT EST DESIGNE NON DANGEREUX.
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Label
LED
Color
State
Description
PWR
Green
Blinking
Router is ready
On
Starting of the router
Fast Blinking
Updating firmware
SIM
Green
On (Green color)
The first SIM card is active
Yellow
On (Yellow color)
The second SIM card is active (Not Typical)
WAN
Yellow
LED goes out 1x per one sec.
Signal strength is from -50dBm to -69 dBm (Strong signal)
LED goes out 1x per two sec.
Signal strength is from -70dBm to -89 dBm (Adequate signal)
LED goes out 1x per five sec.
Signal strength is from -90dBm to -113 dBm (Marginal signal)
DAT
Red
Blinking
Communication in progress on radio channel
Table 1-2. Status Indication
1.3 Operation
Once installed and initial operation has been verified, long-term user
interaction with the Gateway is not required.
When applying initial power to the Gateway, the installer should verify
proper operation by calling Windrock and asking for Spotlight Installation
Support.
WARNING: If A3930 is not operating properly, then unit must be
returned to Windrock for repair service. Contact your sales
representative or Windrock directly.
AVERTISSEMENT : Si A3930 ne fonctionne pas correctement, puis
doit être renvoyé à Windrock des réparations. Contactez votre
représentant commercial ou Windrock directement
2Included Accessories
2.1 General
Spotlight systems have ONLY been approved for use
using the accessories listed in the following section.
NOTE: THE SAFETY OF ANY SYSTEM
INCORPORATING THE EQUIPMENT IS THE
RESPONSIBILITY OF THE INSTALLER OF THE
SYSTEM.
IF THE EQUIPMENT IS USED IN A MANNER NOT
SPECIFIED BY THE MANUFACTURER, THE
PROTECTION PROVIDED BY THE EQUIPMENT MAY BE IMPAIRED.
2.2 Gateway WiFi Antennas
The Gateway uses one WiFi antenna as shown in Figure 2-1. This 90° hinged, 5dBi antenna operates at 2.4GHz, connecting to
the router using a SMA-RP (F) connector.
Letter
Part
Router
Connection
A
WiFi Antenna
WiFi
B
Cellular LTE Antenna
DIV
C
Cellular LTE Antenna
ANT
D
Internal Power Cable
PWR
E
External Cellular LTE Antenna Connection (Not Typically Used)
DIV
F
External WiFi Antenna Connection (Not Typically Used)
WiFi
G
External Ethernet Connection (Not Typically Used with cellular
models)
LAN
H
External Cellular LTE Antenna (Not Typically Used)
ANT
I
External Power Cable
-
Figure 2-1, Gateway Connections
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2.3 Gateway LTE Antennas
Cellular models of the gateway use two cellular LTE antennas as shown in Figure 2-1. These 90° hinged, ultra-wide band dipole
LTE antennas are designed for use with 4G LTE modules. It is an omni-directional antenna and the radiation patterns are stable
across all major cellular (2g/3g/4g) bands. They connect to the router using an SMA-RP (M) connector.
3System Installation
3.1 General
NOTE: THE SAFETY OF ANY SYSTEM INCORPORATING THE EQUIPMENT IS THE RESPONSIBILITY OF THE INSTALLER
OF THE SYSTEM.
IF THE EQUIPMENT IS USED IN A MANNER NOT SPECIFIED BY THE MANUFACTURER, THE PROTECTION PROVIDED
BY THE EQUIPMENT MAY BE IMPAIRED.
NOTICE – Review this section of the manual prior to installation. For questions regarding installation, contact
your Windrock salesperson or Windrock Customer Support.
ADVERTISSEMENT – Cette section du manuel est uniquement à des fins de référence. Contacter votre vendeur
Windrock ou Windrock service clientèle pour toute question concernant l'installation.
3.2 Hazardous Locations
THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS 1, DIVISION 2, GROUPS A-D OR NON-HAZARDOUS LOCATIONS
ONLY.
SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY FOR CLASS 1, DIVISION 2
ALL WIRING MUST BE IN ACCORDANCE WITH APPROPRIATE SECTIONS OF THE NATIONAL ELECTRICAL CODE
AND/OR IN ACCORDANCE WITH THE CANADIAN ELECTRICAL CODE AND IN ACCORDANCE WITH THE AUTHORITY
HAVING JURISDICTION.
For further information, including control drawings and entity parameters, visit the Advantech website or see
Section 5.
3.3 On-site Assembly
Tools Needed:
•cordless drill
•No. 25 drill bit
•shop towel
•screwdriver set (for cabinet wiring)
•1/4” drill bit
•1/4” nut driver
•tapping fluid
•spray degreaser
•7/32” drill bit
•#10 nut driver
•tap handle
•cell phone
WARNING – EXPLOSION HAZARD – DO NOT DISCONNECT EQUIPMENT UNLESS POWER HAS
BEEN SWITCHED OFF OR THE AREA IS KNOWN TO BE NON-HAZARDOUS.
ADVERTISSEMENT – RIAQUE D’EXPLOSION – AVANT DE DECONNECTOR L’EQUIPMENT,
COUPER LE COURENT OU S’ASSURER QUE L’EMPLACEMENT EST DESIGNE NON
DANGEREUX.
Enterprise Gateway
Doc No. A3930_UM Rev 2
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To prevent damage during shipping, the router and antennas are packaged separately, and
therefore need to be attached on-site. To complete the on-site assembly, a Phillips head
screwdriver is needed. Refer to the photo in Figure 2-1 for reference and use the parts
listed in Table 3-1.
3.4 Installation Overview
1) If the Gateway install is part of a new online system commissioning, ensure asset
is both de-energized and locked out/tagged out per facility’s standard procedures.
Adhere to all safety procedures required by the facility and acquire all necessary
work permits.
2) Choose Gateway mounting location. For details, see Section 3.5.
Important: Gateway location is central to all Controllers in vicinity.
3) Drill holes at Gateway mounting location. If using aluminum mounting bars AND
wall thickness is larger than 0.125”, customer must supply four 1/4”-20 screws
longer than supplied in the Windrock kit (1/4-20 x 1”).
4) Assemble Gateway. Install router on DIN rail and mount feet on bottom of enclosure. Mounting Option #1 or
Mounting Option #2 (Section 3.5) are both fastened to the enclosure using the flat head screws included in the OEM
foot kit and a Phillips head screwdriver.
5) Mount A3930 Gateway unit. If using the aluminum mounting bars, attach using 1/4”-20 screws, lock washers, and
nuts provided with the system. If using the plastic mounting feet, provide #10 screws (supplied by customer).
6) Customer must provide supply voltage at desired mounting location. For details, see Section 3.6 and the Spotlight
Datasheet. Ensure power is de-energized.
7) Install disconnecting device, clearly marked (supplied by customer).
8) Attach WiFi antenna to Gateway. Orient direction of antenna according to Figure 2-1. NOTE: Hold the antenna
steady in position shown while screw-mounting the connection. Improper technique can damage the
antenna
9) Attach both Cellular LTE antennas to DIV and ANT connections on router. Orient direction of antennas according to
Figure 2-1. NOTE: Hold the antenna steady in position shown while screw-mounting the connection.
Improper technique can damage the antennas.
10) Connect internal power cable to router PWR.
11) Connect Ethernet cable to router ETH1 connector.
12) Connect 24Vdc integral power cable to disconnecting device.
a. White conductor is positive.
b. Black conductor is ground return.
13) Energize A3930 Gateway unit. Once powered on, the Gateway needs time to boot and automatically configure the
WiFi and connect to the cellular network. This may take as long as 30 to 40 minutes.
14) To verify entire system operation, please call (865) 330-1100 and ask for Spotlight Installation Support.
15) Once configured, it is not necessary to interact with the system locally as its status and operation can be observed
within the Cloud and accessed from Windrock Enterprise and downloaded to Windrock MD.
Description
Qty
WiFi antenna
1
4G LTE antenna
2
Router
1
Gateway Enclosure
1
Aluminum Mounting Bars
(Mounting Option #1)
2
OEM foot kit
(Mounting Option #2)
1
Table 3-1, On-site Assembly Parts
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3.5 Gateway Mounting
Care must be taken when choosing the location for the Spotlight Gateway. A few
considerations must be taken into account:
a. Location is within unobstructed line-of-sight of Gateway, ideally less than 50
feet from the furthest Controller. Communications over greater distances may
require that directional WiFi antennas be fitted to the more distant Controllers,
or that additional Gateways be installed.
b. Do not position the Gateway so that it is difficult to operate the disconnecting
device.
c. Mount the Gateway such that the router indicators are easily visible through
the windowed enclosure.
d. In order to provide reliable uptime, the Gateway power supply must be
separate from all Controller power supplies.
e. Location should have a strong cell phone signal.
The Spotlight Gateway is intended to be mounted
on the exterior of any sheet metal enclosure or
flat wall surface.
Prior to mounting, some assembly is required. To prevent damage during
shipment, the router is packaged separately within the Gateway enclosure. Mount
the router onto the DIN rail and reconnect internal power cable and Ethernet cable
as shown in Figure 2-1.
The Gateway can be structurally mounted in two different ways. The first way
(Option # 1, Figure 3-2) uses two slotted aluminum mounting bars that accept
#10-32 screws. Windrock recommends using this mounting method. Attach the
mounting bars to the enclosure using the flathead screws included with the plastic
mounting feet (Option # 2, Figure 3-3).
Once done, the enclosure should be mounted using the
fastener stack shown in Figure 3-4. These fasteners are
included with a standard system:
•Item 1, 1/4-20 X 1” screw
•Item 2, 1/4" flat washer
•Item 3, 1/4" split lock washer
•Item 4, 1/4-20 hex nut
Depending on site conditions, longer screws may be needed to complete installation. Mount the
Gateway such that the router indicators are easily visible through the windowed enclosure.
Gateway Mounting Option #2 can also be used to secure the Gateway Enclosure. The OEM
polycarbonate enclosure includes a plastic mounting foot kit. If this option is better suited for the installation, install each of
the four feet to the enclosure using the included flat head screws. #10 screws (not included) must then be used to fasten the
enclosure to a structure.
Mounting hole dimensions are shown in Figure 3-2 and Figure 3-3 as well as the Spotlight Datasheet.
3.6 Power Requirements
The Enterprise Gateway is designed to be powered from an approved SELV LPS 10VDC – 60VDC power source. Locations that
do not have 10VDC – 60VDC available will require the addition of 10VDC – 60VDC power supplies rated for the installed
location. Refer to the Spotlight Datasheet for further details.
Figure 3-2, Gateway Option #1 Mounting
Figure 3-4, Option # 1 Mounting Fasteners
Figure 3-3, Gateway Option #2 Mounting
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Doc No. A3930_UM Rev 2
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PERMANENTLY CONNECTED EQUIPMENT must have a circuit breaker or switch included in the installation. It
must be suitably located and easily reached. It must be marked as the disconnecting device for the equipment.
It must be rated for the environment, the voltage, and the amount of power required by the entire system.
Access to disconnect devices must not be obstructed.
The Gateway is supplied with integral 30’ long 22AWG power cables. It is recommended for the installer to terminate power
into an approved junction box near equipment installation location. Conductors must be of sufficient size to carry the amount
of current required for the entire system.
3.7 Environment
This equipment has been rated for outdoor use. Refer to Spotlight Datasheet for details. Enclosures exposed to sunlight may
also be heated above the rated temperature. Supplemental cooling may be required in these environments.
4Maintenance and Cleaning
The Windrock Spotlight contains no user serviceable parts and requires no routine maintenance. Repair and support are
provided by Windrock Inc. only.
Firmware and software updates are available periodically. Both the Gateway and Controller automatically installs updates as
needed.
The use of cleaning chemicals is not recommended. Dust and dirt may be removed with a soft cloth.
5Appendix.
5.1 Gateway Control Drawing
5.2 Gateway Mounting Options
PRESSURE WASH WARNING. Use of harsh cleaning chemicals, solvents, and degreasers may impare the
functionality of the system. When pressure washing, be cautious on length of time and intensity of spray on all
parts of the system, including sensors and cabling. If parts of a Spotlight system were removed in order to
perform cleaning and/or maintenance, contact Windrock Product Support at 865-330-1100 and ask for
Spotlight Installation Support to verify operation.
IMPORTANT: POWER REQUIREMENTS. If voltage and power requirements are not
met, system integrity will be compromised. Review power requirements and
warnings as laid forth in this document. For additional details, refer to the Spotlight
Datasheet.
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