Winegard DuraSAT D4 CM2000T User manual

HD HD
DO NOT RETURN ANTENNA TO PLACE OF PURCHASE.
www.winegard.com/mobile
For Technical Services, email [email protected]
or call 1-800-788-4417.
For Receivers and Programming, call 1-866-609-9374.
*Receiver models change frequently. For an up-to-date list of
compatible receivers, visit www.winegard.com/receivers.
Product Registration
Please register your Winegard product by completing the
online registration form at www.winegard.com/myantenna.
Automatic In-Motion Roof-Mounted
Satellite TV Antenna
CM2000T white |CM2035T black
TV for Trucks
Great for team driving or
recording shows while
traveling
Compatible with DIRECTV, DISH or Bell TV satellite
TV programming. Use your receiver from home* or
call Winegard’s Receiver Hotline for DIRECTV or DISH
receivers and programming in the U.S.
1-866-609-9374.
Rear Cab Mount
MT-SM10
Roof Mount
RK-2000
SIMPLE INSTALLATION
•
Mount DuraSAT D4 antenna with
compatible accessory (required, not included†)
†See page 6 for more information.
•
Connect coax cable to receiver
and receiver to TV.
•
Power Up with 12V plug
or turn on at wall plate.
Wall plate requires additional installation.
•
Watch Satellite TV!*
*It is dangerous to watch television while you are driving
a vehicle. The DuraSAT D4 is designed specifically to
provide entertainment to vehicle passengers and should
never be connected to active video screens visible to
the vehicle driver while the vehicle is in motion. Failure
by the driver of the vehicle to pay full attention to traffic
and road conditions could result in an accident or collision
with personal injury or death resulting.
Manual disponible en español
en www.winegard/support
Manuel disponible en français
au www.winegard/support
|
2452359
Rev2 4/17

1 DuraSAT®D4 In-Motion Antenna
Specifications
Trademarks
Unpacking the Unit
Disclaimer
Safety Recommendations
Winegard is registered trademarks of Winegard Company.
DISH®is a registered trademark of DISH Network L.L.C.
DIRECTV®is a registered trademark of DIRECTV, Inc., a unit
of Hughes Electronics Corp. Bell TV™is a trademark of Bell
Canada, Inc.
Reference made to products or services provided by companies,
other than Winegard Company, does not represent any
endorsement of those products or services.
Although every effort has been made to ensure that the
information in this manual is correct and complete, no
company shall be held liable for any errors or omissions
in this manual. Changes and technological advances are
continuously being made in the satellite market. Information
provided in this manual was accurate at time of printing.
If the DuraSAT®D4 antenna does not function as expected,
please contact Winegard Company at 1-800-788-4417, or
visit our website at www.winegard.com/mobile.
For best performance and to reduce signal acquisition time,
make sure the vehicle is on a level surface that is free of
obstructions such as trees or large buildings. Make sure you
have a clear view of the southern sky.
Do not attempt to install this system in the rain
or under any wet conditions. Moisture may affect
electronics and void your warranty.
Do not paint this antenna. Painting the DuraSAT®D4
antenna will void your warranty.
If using a knife to open carton, be careful. Do not cut
the dome on the unit.
Open box, and remove packing material. Lift the unit out of
the box vertically. Do not turn box and “roll” out the unit. Do
not turn box upside-down to remove.
Use two people when removing the unit from
the carton.
• Supports one single receiver
• Depending on receiver type and
location, can access the following
satellites:
DISH®Western Arc: 110°, 119°, 129°
DIRECTV®:119° or 101° (will not receive
HD on 110° or any KA-band HD on 99° and 103°)
Bell TV™:91° or 82°
• Elevation range: 18–65°
• Azimuth: 0–416°
• Max amperage: 2.0 A
• Unit operating voltage: 9 –16 V
• Supply voltage: 12–13.8 V
• UV-protected plastic dome
MAIN port
Quick disconnect power socket
Collar
Installing the Cables
1) Connect the quick disconnect power cable to the quick
disconnect power socket on the back of the DuraSAT®D4 unit.
2) Decide the best location for the power and coax cables
to enter the vehicle. Decide the location of the power
switch and receiver. Drill a ¾” hole in the roof, and push
the wires inside, making sure the cables are accessible
from the area where the power switch and receiver will
be located.
3) Connect a coax cable from the “Satellite in” port of
the primary receiver to the main port on the back of the
D4 unit.
Nicks or cuts in wiring jacket may cause water
to leak into vehicle.
Overall Installation
DuraSAT D4
12V plug or
Wall plate
TV
Receiver
TRUCK
Coax Cable

DuraSAT®D4 In-Motion Antenna 2
DISH







1 2 3 4 5 6 7 8
DIRECTV
  
1 2 3 4 5 6 7 8
Bell TV








1 2 3 4 5 6 7 8
0= Up
1= Down
Key


(Factory preset
for DIRECTV)
Quick Reference Guide
The DuraSAT®D4 antenna switch settings are preset for
DIRECTV. If you have a DISH or Bell TV receiver, you must
change the numbered switches found on the electronics box
under the dome.
DIRECTV®Receiver Setup
Connect the receiver to a power source, and
complete receiver setup. Receiver setup for
the primary receiver follows; if your receiver
differs from the options shown, you may need
to consult your receiver manual.
Check out online receiver setup guides for your
antenna at www.winegard.com/support. For
more information on receiver compatibility and
programming, visit www.winegard.com/receivers.
DuraSAT D4 is not compatible with SWM-only
receivers.
Receiver setup instructions are accurate at time of printing
and may change without notice. Call Winegard tech line for
assistance: 1-800-788-4417.
1) Press Menu on your remote, and then select
Parental, Fav’s &Setup.
2) Select System Setup.
4) You may be required to press the DASH (-) before
proceeding (underneath #7 on the remote).
3) In your receiver menu, you will need to identify
the Satellite Menu. Once there, find the option for
Satellite Setup.
5) Select 3-LNB (18”x 20”) or 3 Satellites
If given the option of SWM or Multi-switch, select
Multi switch.
Power on the antenna, and allow the antenna a few
minutes to acquire signal. Once the antenna has
finished acquiring signal, the antenna will be silent.
6) After the antenna has acquired signal, press Continue
The receiver will automatically verify the setup.
7) Errors may be displayed on the screen. It is normal
to see one or two boxes with an Xinstead of a .
Select Continue.
8) Select Continue again.
The program guide will download.
DIRECTV®Receiver Setup (cont.)

3 DuraSAT®D4 In-Motion Antenna
DIRECTV satellite 101°
D4 antenna coverage map
DIRECTV satellite 119°
D4 antenna coverage map
DISH®Receiver Setup
Satellite “In” port
Back of 211z receiver shown
4) Select option 1; Point Dish.
1) Before starting, disconnect the coax cable from the Satellite
In port on the back of the receiver.
2) Press Menu on your remote. Select option 6; System Setup.
3) Select option 1; Installation.
If using a DISH®receiver with the DuraSAT®D4
antenna, the receiver must be configured off of
the primary port by following the steps below.
Receiver setup instructions are accurate at time of printing
and may change without notice. Call Winegard tech line for
assistance: 1-800-788-4417.
Check out online receiver setup guides for your
antenna at www.winegard.com/support. For
more information on receiver compatibility and
programming, visit www.winegard.com/receivers.
DIRECTV®Satellite Coverage
Receiver Recommendations
Coverage maps are
for reference only
and do not guarantee
coverage.
The DuraSAT®D4 antenna will operate with non-SWM receivers.
Winegard does not recommend using receivers with hard
drives not recommended by the manufacturer for mobile
applications.
The antenna will locate and toggle between satellites 101°
and 119°. The DuraSAT®D4 antenna will not operate in all
areas where satellites 101° and 119° are available.
The D4 antenna is not compatible with 110° or KA-band
satellites 99° and 103°.
Refer to the figure below for an operational coverage map of
satellite 101° and 119°.
Satellite coverage maps are based on level, stationary
operation. Reception interruption may also occur during
adverse weather conditions.
DIRECTV satellite 101° &119° coverage map
DIRECTV®Receiver Setup (cont.)
9) When the status bar reaches 100%, press Continue.
10) The receiver will run Data Feed and Guide Feed Tests
for a few moments.
When prompted to set up the remote, select
Setup Remote Later to do this at a later time.
Select Watch DIRECTV.
Receiver setup is now complete.
NOT COMPATIBLE with dual-tuner DVRs.
DISH ViP211z is the recommended model.

DuraSAT®D4 In-Motion Antenna 4
9) Select Test again to install the SW64 switch. This SW64
switch is a DISH receiver setting, not a physical part.
6) Select Test.
It will go through a number of steps, then return to the
screen shown here with previous information cleared.
If at any point it asks you to save, select Save or Yes.
7) Reconnect the coaxial cable to the “Sat In” port on
back of receiver. Power on the antenna. Allow it 8 –10
minutes to acquire satellites.
8) Check that there are no checkmarks by SuperDISH or
Alternate. If setting up a DISH 311, 301, or 500 series
receiver, in some cases you may need to check the
boxes next to Superdish and Alternate before running
the Check Switch test.
5) Select Check Switch.
When you see the SW64 as the installed switch,
the antenna is ready for use.
DISH®Satellite Coverage
DISH®Receiver Recommendations
DISH satellite 110° &119°
D4 antenna coverage map
DISH satellite 129°
D4 antenna coverage map
The DuraSAT®D4 antenna will operate with most DISH
receivers. Winegard does not recommend using receivers
with hard drives not recommended by the manufacturer for
mobile applications. Winegard recommends using a single
tuner DISH receiver. NOT compatible with dual-tuner DVRs.
The antenna will locate and toggle between satellites 110°,
119° and 129° in Western Arc Mode. The D4 antenna will
not operate in all areas where satellites 110°, 119° and 129°
are available.
Satellite coverage maps are based on level, stationary
operation. Reception interruption may also occur during
adverse weather conditions.
Coverage maps are for reference only and do not guarantee coverage.
DISH satellites 110°, 119° &129° coverage map
DISH®Receiver Setup (cont.)
Do not proceed to Step 8 until the antenna has
been completely silent for at least one minute.

5 DuraSAT®D4 In-Motion Antenna
Maintenance
Operating the DuraSAT
®D4 Antenna Troubleshooting
1) Turn on receiver and television set. The DuraSAT®D4
antenna must be connected to a receiver plugged
into 120VAC.
2) Verify that you are getting the receiver’s menu screens on
the television. These screens are available with or without
the dish finding the signal.
3) Ensure receiver is properly configured for your provider;
for DISH, see pages 3-4, for DIRECTV (see pages 2-3).
4) Turn the power switch on for the antenna. Within 10–15
seconds the dish will begin moving and should make one
or two revolutions during startup. During this process it is
normal to hear a slight grinding sound as the unit checks
its rotational limits. This does not harm the unit. The
system will pause to acquire GPS.
5) Once the dish begins its search, it pauses on signals long
enough to determine which satellite it has found. The
antenna may move off the signal in an effort to verify the
signal and should return shortly.
If you do not have signal, see “Troubleshooting” .
Because the D4 antenna uses information from
the last location where it was on signal, satellite
acquisition may take longer if the dish is inactive
over long distance traveling.
6) After the D4 has verified the correct satellite, it will
continue to track the signal. The unit will go into “Sleep
Mode” if the vehicle is stationary for 6 minutes. This
involves a quick verification process where signal may be
lost, then return to the signal and be silent. If the vehicle
begins moving greater than 10 MPH, the in-motion D4 will
resume tracking mode.
For smoother operation, use your on-screen guide to locate
your channel rather than “channel surfing.
There are certain areas within the U.S. where the
DuraSAT®D4 antenna may experience limited
or no coverage of the 129° satellite for HD
programming. DISH home coverage has the same
limitations. Problem areas include Washington,
Oregon and California, but limited coverage may
extend past these areas. Contact DISH for additional
coverage questions (1-888-825-2557).
When the DuraSAT®D4 dome is blocked (example:
while going through a tunnel, under a bridge, by a
building, etc.) programming will not be available.
Once the block is removed, the programming will
return.
The DuraSAT®D4 antenna is designed to be maintenance free.
However, it is a good idea to clean the dome from time to
time with a soft cloth, water and dish soap.
Issue Possible Cause
The antenna does
not attempt to find a
satellite, or it never
moves.
Verify power source is providing +12VDC to
the antenna.
Ensure that the quick disconnect power connector
is fully seated and locked into the quick disconnect
socket.
The antenna
continuously searches
and eventually
stops without
ever acquiring any
satellites.
Verify the main coax cable from the antenna is
connected to the “Satellite In” port on the back of
the receiver.
Verify all coax cables are properly terminated and
that there are no loose connections.
Check to see if the southern sky is clear. Trees,
buildings, large signs or an overpass can block
the signal.
Rain, snow, or excessive dew on the dome can
interrupt the signal. Brush any snow or dew off
of the dome. If heavy rain or snowfall is blocking
the signal, it may be necessary to wait until the
weather clears.
With DIRECTV, the
dish will find the
alternate satellite
but not the primary
satellite.
Make sure that the switches on the electronics
control box are set for DIRECTV. See page 2. These
switches are found on the electronics box under
the dome.
I am not getting all
of the DISH channels
that I subscribed to.
Go to the Check Switch Menu on the receiver.
Make sure it is set for SW64. Both even and odd
transponders on satellite 110°, 119°, and 129°
should be listed.
Local programming may not be available outside
of your local coverage area.
I have switched
satellite service
providers. How do I
set my dish for my
new provider?
Remove the dome, and set switches to correct
provider. See switch settings on page 2.
My receiver appears
to be locked up and is
not responding.
DIRECTV users should reboot by one of the
following methods:
Press the red reset button on the inside of the small
door on the receiver, OR unplug the receiver from
AC outlet for 20 seconds, and plug back in.
DISH users should reboot by one of the
following methods:
Press and hold the power button on the receiver
for 15 seconds, and then release, OR unplug the
receiver from AC outlet for 20 seconds, and plug
back in.
The antenna appears
to lock onto signal,
but my receiver does
not show a picture or
signal reading.
Verify the switch settings are set correctly for the
desired provider. See switch settings on page 2.
DIRECTV users should verify the antenna type is
set to either 3 LNB “18 X 20” or 2 LNB oval.
(See pages 2-3)
DISH/Bell users should verify the “Check Switch”
installed in the receiver; DISH users should verify
this to be SW64, and Bell users should verify this
to be SW42. Note: a new receiver will initially have
an “Unknown Check Switch”, but the antenna will
still perform a search; however, it will not toggle to
alternate satellites. (See pages 3-4)

DuraSAT®D4 In-Motion Antenna 6
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date of original purchase. During
year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products.
No warranty claim will be honored unless at the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the
nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone [phone] or visit www.winegard.
com). Customer must provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase
cannot be verified, the warranty period shall be considered to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for service. Customer must provide proof
of purchase to verify the product is under warranty. If the product is brought to an authorized Winegard dealer for service prior to expiration of year one (1) of the
warranty period and a defect in material or workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor
charges for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the service. Approval of the service
is at the sole discretion of Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 2736 Mt. Pleasant Street, Burlington, Iowa 52601, Telephone
800-788-4417). Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer’s name,
address, and phone number. Customer must also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration
of the warranty period, Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper installation, misuse, abuse, neglect,
accident, tampering, modification of the product as originally manufactured by Winegard in any manner whatsoever, removing or defacing any serial number,
usage not in accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray
and acid rain. This Limited Warranty also does not apply if the product becomes unable to perform its’ intended function in any way as a result of the television
signal provider making any changes in technology or service.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty
policy. Please call our Technical Services Department at 800-788-4417 or send an e-mail to [email protected] to obtain the RMA number. Please furnish
the date of purchase when requesting an RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside
of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused and returned to
Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND
MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential damages, the above limitations or
exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.
SATELLITE RECEIVER WARRANTY
See manufacturer’s limited warranty policy. WS-MOBWARREV3
Mount Options (1 mount required, not included)
The DuraSAT®D4 antenna requires permanent roof installation. Options include
Winegard’s MT-SM10 Rear Cab Mount or RK-2000 Roof Mount.
Use the Roof Mount Kit to make the
DuraSAT D4 a permanent roof mount
antenna without having to pay the
price of a roof mount antenna.
nIncludes 3 mounting feet, cable
entry plate,wall plate and hardware bag
Roof Mount Kit
RK-2000
Rear Cab Mount
MT-SM10
The Rear Cab Mount provides a secure and hassle
free mounting option for over-the-road truckers.
Higher look angle allows DuraSAT D4 antenna a
better unobstructed view of satellites. After a one
time installation, the rear cab mount allows truckers to
enjoy hassle free satellite TV with a one button
on/off switch from inside the cab.
nDurable and built to last in harsh trucking environment.
nPowder coated for maximum rust resistance and
paintable to match the cab.
nMount weighs 13.4 lbs and extends 16.5” from cab with
two antenna mount location options.
nIncludes 1 pivot plate, 1 rear cab mount base, 1 wall plate
with on/off switch and hardware bag with cable ties.
Must be installed according to manufacturer’s instructions.

DuraSAT®D4 In-Motion Antenna
7
Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601
800-288-8094 • Fax [phone] • www.winegard.com • Printed in U.S.A. ©2015 Winegard Company Rev2 4/17 2452359