Winegard Sensar hv cc-10hv User manual

VHF

&

UHF

Antenna

Coast

to

Coast

RV

Services

20

George

Young

Street,

Auburn

NSW

2144

Postal

Address:

PO

Box

415,

Regents

Park

NSW

2143

Phone:

02

9645

7600

Fax:

02

9645

7688

Email

Technical:

technical@coastrv.com.au

Email

Warranty:

warranty@coastrv.com.au

Specifications

•

For

VHF

&

UHF

channels

•

Bidirectional

antenna

•

Operating

dimensions:

43.2

cm

wide

x

116

cm

tall

•

Length

when

stowed:

125.3

cm

•

Height

when

stowed:

11.2

cm

•

Storage

(survival)

temperature:-

40°

C

to

+80°

C

•

For

outdoor

use

only

•

Model

CC-10HV

(Aftermarket)

Product

Registration

Please

register

your

Winegard

product

by

completing

the

online

registration

form

at

http://

www.winegard.com/registration.

2452246

Mounting

Bracket

Other

Hardware

Side

View

Front

of

Antenna

Top

View

Leveling

bracket

Upper

element

housing

Boom

Coax

cable

Directional

Handle

Lower

element

housing

Power

Supply

Weather

boot

Spring

Rotating

gear

housing

Clearance

Requirements

The

Winegard

Sensar

HV

antenna

requires

a

minimum

roof

space

of

125.3

cm

x

43.2

cm

for

the

stowed

antenna.

When

stowed,

the

top

of

the

element

housing

rests

11.2

cm

above

the

roof.

The

antenna

requires

a

clearance

radius

of

115.6

cm

for

the

antenna

to

raise

to

the

vertical

position.

Maintain

a

minimum

distance

of

26

cm

from

the

nearest

obstruction

and

from

the

edge

of

the

roof.

125.3

cm

1

Winegard

Sensar

HV

Antenna

Mounting

bracket

Base

Plate

Rotating

gear

housing

Decal

Elevating

Crank

Ceiling

Plate

Nylon

Bearing

Bottom

of

gear

housing

Elevating

Shaft

Base

Plate

11.2

cm

115.6

cm

1

4

3

2

Front of

43.2

cm

61

cm

to

front

of

RV

Choosing

a

Location

for

the

Antenna

Install

in

dry

conditions

only!

Before

choosing

a

location

for

the

antenna,

contact

your

RV

dealer

or

manufacturer.

Your

RV

may

be

pre-wired

or

have

a

reinforced

area

for

this

system.

When

choosing

a

location

for

the

antenna,

keep

in

mind

that

the

antenna

must

be

mounted

on

or

parallel

to

the

centerline

of

the

coach

with

the

front

of

the

antenna

(the

mounting

bracket)

facing

the

front

of

the

RV.

Front

of

Antenna

NOTE

Choose

a

location

on

the

roof

of

the

RV

that

meets

the

following

requirements:

Offers

enough

support

for

a

secure

installation

Has

a

minimum

roof

space

(clearance)

of

125.3

cm

x

43.2

cm

for

the

stowed

antenna

Allows

antenna

to

raise

and

rotate

without

interference

from

other

roof-mounted

equipment

•

clearance

distance

of

61

cm

from

antenna

to

the

front

of

the

vehicle

•

clearance

radius

of

116

cm

needed

for

antenna

to

raise

to

vertical

position

•

clearance

distance

of

26

cm

needed

from

antenna

to

nearest

obstruction

and

to

the

edge

of

the

roof

26

cm

to

edge

of

roof

26

cm

to

nearest

obstruction

26

cm

to

nearest

obstruction

Is

within

five

degrees

of

level

(for

best

operation,

must

be

within

three

degrees

of

level)

RW-2000

IW-5000

•

For

sloped/rounded

roofs,

Winegard

recommends

model

RW-2000

exterior

roof

wedge

(sold

separately)

to

level

installation.

•

An

interior

wedge

IW-5000

(sold

separately)

is

also

available.

Sold

Separately

Winegard

Sensar

HV

Antenna

2

Front of

Sold

Separately

Centerline

of

Coach

The

antenna

is

shown

in

the

travel/stowed

position.

125.3

cm

Making

Cable

Entry

Holes

The

ceiling

plate

will

be

mounted

inside

the

vehicle

directly

underneath

the

mounting

bracket.

Make

sure

the

ceiling

area

is

clear

underneath

the

chosen

location

for

the

mounting

bracket.

Use

the

template

on

the

last

page

of

this

manual,

and

drill

a

4.5

cm

hole

through

the

roof

and

ceiling

of

the

vehicle.

Be

careful

not

to

damage

any

wiring

between

the

roof

and

ceiling

when

drilling.

Using

the

template

on

the

back

page,

drill

a

13

mm

hole

for

cable

entry

through

the

roof

of

the

vehicle

only.

Do

not

drill

through

the

ceiling!

Assembling

the

Antenna

Pull

the

e-clip

off

of

the

pin,

and

remove

the

pin

from

the

leveling

bracket.

Set

the

e-clip

and

the

pin

aside—you

will

need

these

later.

E-clip

NOTE

With

the

elements

on

top

of

the

boom,

insert

the

elevating

gear

in-between

the

sides

of

the

leveling

bracket.

The

holes

in

the

sides

of

the

leveling

bracket

and

the

elevating

gear

should

align. Leveling

bracket

Elevating

gear

Insert

the

pin

through

the

leveling

bracket

and

the

elevating

gear.

Push

the

e-clip

over

the

end

of

the

pin.

Remove

the

cap

from

the

coax

connection

port.

3

Winegard

Sensar

HV

Antenna

1

2

3

1

2

3

4

An

extra

e-clip

has

been

provided,

which

is

in

a

bag

attached

to

the

back

of

the

boom.

Pin

Pin

6

7

1

2

3

5

Run

sealant

around

TIP

the

holes

for

the

mounting

screws,

around

the

hole

for

cable

entry,

and

around

the

bottom

gear

housing.

4

Connect

the

other

end

of

the

140

cm

coax

to

the

6.1

m

coax

using

a

barrel

connector,

and

route

the

6.1

m

coax

to

Continue

to

thread

the

coax

in

an

S-curve

between

the

boom

and

the

bottom

element

housing.

Connect

the

coax

to

the

coax

connection

port,

and

tighten

until

fingertight.

Then,

tighten

¼

turn

more.

Travel

Position

Assembling

the

Antenna,

Cont.

5

Thread

the

140

cm

coax

between

the

boom

and

the

center

of

the

bottom

element

housing.

8the

location

of

the

power

supply.

Installing

the

Mounting

Bracket

If

using

a

roof

wedge

or

interior

wedge,

put

in

place

before

proceeding

to

install

the

base

plate

or

interior

hardware.

Center

the

elevating

shaft

in

the

4.5

cm

diameter

hole.

Check

with

your

vehicle

manufacturer

to

determine

if

the

provided

screws

are

suitable

for

your

roof.

Temporarily

secure

the

base

plate

to

the

roof

with

two

of

the

provided

screws.

Check

that

the

weather

boot

is

in

place

over

the

boot

collar.

Make

sure

the

antenna

is

in

the

chosen

location.

The

antenna

should

be

in

the

stowed/travel

position.

The

coax

cable

should

be

routed

through

the

ceiling

and

wall

to

the

power

supply.

Apply

a

liberal

amount

of

approved

nonhardening

sealing

compound

on

the

bottom

of

the

base

plate.

This

will

help

to

prevent

leaks.

Do

not

get

sealing

compound

on

bearing

surface

between

base

plate

and

rotating

gear

housing.

Do

not

paint

the

top

of

the

base

plate

or

around

the

rotating

gear

housing.

Using

the

provided

screws,

secure

the

base

plate

to

the

roof.

Run

a

solid

bead

of

sealant

over

the

mounting

screws.

This

will

also

help

to

prevent

leaks.

Winegard

Sensar

HV

Antenna

4

4the

directional

handle

with

the

keyways

on

the

bottom

of

the

gear

housing.

(The

keys

only

line

up

one

way—do

not

force.)

Carefully

align

the

keys

inside

Pull

the

handle

down,

and

transfer

7this

dimension

to

the

shaft

end

of

the

directional

handle.

Mark

this,

and

cut

the

handle

at

the

mark.

Push

the

directional

handle

up

into

ceiling

and

over

the

shaft.

Measure

the

distance

between

the

bottom

of

the

recess

on

the

handle

to

the

ceiling.

Determine

the

roof

thickness.

The

mount

is

designed

to

fit

roofs

from

2.5

cm

to

12

cm

thick.

•

If

the

roof

is

less

than

or

equal

to

12

cm

thick,

continue

to

step

2.

•

If

the

roof

is

more

than

12

cm

thick

(max.

17.8

cm),

a

directional

handle

extension

is

needed.

Winegard

recommends

model

EK-1036

directional

handle

extension

(sold

separately).

Lay

the

ceiling

plate

on

top

of

the

directional

handle

with

the

pointers

aligned.

2

Slide

the

ceiling

plate

and

directional

handle

assembly

over

the

rotating

base

shaft.

Make

pilot

holes

in

the

ceiling.

Then,

mount

the

ceiling

plate

with

the

four

provided

screws.

3

The

knobs

on

the

directional

handle

should

fit

into

the

grooves

on

the

ceiling

plate.

3

6

The

pointer

on

the

handle

should

point

toward

the

back

of

the

coach.

The

handle

cut

must

be

flat.

Thick

key

below

ceiling

Cut

shaft

here

Cut

handle

here

Cutting

the

Directional

Handle

to

fit

Roof

Thickness

1

Sold

Separately

2

Inside

the

vehicle,

mark

the

elevating

shaft

3.8

cm

below

the

ceiling.

Cut

the

shaft

on

this

mark.

3.8

cm

Directional

handle

5

Make

sure

the

top

of

the

directional

handle

is

snug

against

the

bottom

of

the

base

plate.

distance

x

distance

x

TIP

Installing

the

Crank

Assembly

1

Pointers

TIP

5

Winegard

Sensar

HV

Antenna

EK-1036

Thin

key

Check

that

the

set

screw

lines

up

with

one

of

the

flat

sides

of

the

rotating

base

shaft.

8

Tighten

the

set

screw

until

it

touches

the

rotating

base

shaft.

Then,

tighten

only

¼

turn

more.

9

The

set

screw

simply

holds

the

elevating

crank

to

the

rotating

base

shaft.

1

2

The

power

supply

should

be

turned

off

when

connecting

cables/wires.

Back

of

Power

Supply

5

5

7

Set

Slide

the

spring

over

the

rotating

base

shaft.

Installing

the

Crank

Assembly,

Cont.

4

Remove

the

backing

from

the

decal,

and

place

the

decal

on

the

bottom

of

the

directional

handle.

7

Slide

the

elevating

crank

(with

nylon

bearing

on

top)

onto

the

rotating

base

shaft.

screw

NOTE

Installing

the

Power

Supply

The

power

supply

may

be

flush

mounted

in

most

standard

electrical

boxes.

To

flush

mount,

cut

a

hole

in

the

wall

to

fit

the

box.

Run

two

#12

wires

between

the

wall

plate

and

+12

VDC

source,

and

route

downlead

cable

to

this

location.

Front

of

Power

Supply

Do

not

connect

high

current

devices

such

as

hair

dryers

to

this

receptacle.

Maximum

current

rating

of

receptacle

is

8

amps

at

+12

VDC.

Select

a

location

for

the

power

supply.

Make

12

volt

connection

to

the

power

supply.

Install

terminals

on

wires

from

+12

VDC

source,

and

crimp

the

terminals

with

an

appropriate

crimping

tool.

If

in

doubt

as

to

the

polarity

of

the

wires,

connect

them

temporarily

to

the

tabs,

and

press

the

“ON”

switch

on

front

of

wall

plate;

if

light

comes

on,

polarity

is

correct.

Turn

power

off.

Winegard

Sensar

HV

Antenna

6

5

Place

the

nylon

bearing

over

the

top

of

the

crank.

6

Raising

Antenna

2

Turning

on

Power

Supply

Turn

power

supply

on

to

use

either

front

or

rear

output

of

the

TV

outlet.

Neither

outlet

will

work

unless

the

power

supply

switch

is

on.

Lowering

Antenna

to

Travel

Position

Rotate

the

antenna

until

the

pointer

on

the

directional

handle

aligns

with

the

pointer

on

the

ceiling

plate.

Turn

elevating

crank

counterclockwise

in

the

“DOWN”

direction

about

13

turns

or

until

some

resistance

is

noted.

The

antenna

is

now

in

the

travel

position.

4

1

2

3

4

Don

’t

Don’t

force

the

elevating

crank

up

or

down

or

rotate

the

directional

handle

hard

against

stops.

Don’t

travel

with

the

antenna

in

the

up/deployed

position.

Stow

the

antenna

before

traveling

or

when

wind

speeds

reach

+113

km/h,

or

you

will

void

your

warranty.

Don’t

leave

the

antenna

partially

deployed.

Don’t

apply

sealant

over

the

top

of

the

base

plate.

1

2

3

4

Antenna

reception

may

vary

based

on

transmitting

antenna

tower

height,

lobe

pattern

of

the

transmitter,

height

of

the

receiving

antenna,

weather

conditions

and

terrain

on

receiving

path

including

trees,

buildings

and

hills.

Installing

the

Power

Supply,

Cont.

Connect

the

coax

cable

from

the

antenna

to

the

“ANTENNA”

port

on

the

power

supply,

and

tighten

until

fingertight.

(The

coax

cable

should

have

been

routed

through

the

ceiling

and

wall

to

the

chosen

wall

plate

location.)

If

the

connector

is

removed

before

routing

the

coax

cable,

see

page

9

for

help

re-installing

the

connector.

If

hooking

up

the

antenna

to

a

second

television,

connect

another

coax

cable

from

the

“SET

2”

port

on

the

back

of

the

power

supply

to

the

“Antenna

In”port

on

the

second

television.

If

hooking

up

a

cable

input,

connect

the

cable

from

the

cable

input

to

the

“CABLE” port

on

the

back

of

the

power

supply.

Mount

the

power

supply

in

wall

with

the

provided

screws.

Connect

the

72”

coax

cable

from

the

coax

port

on

the

front

of

the

power

supply

to

the

“Antenna

In”

coax

port

on

the

TV.

Press

the

“ON”

switch

on

the

front

of

the

power

supply,

and

check

that

the

light

is

on.

Operation

1

Turn

the

elevating

crank

clockwise

in

“UP”

direction

about

13

turns

or

until

some

resistance

to

turning

is

noted.

3

Rotating

Antenna

for

Best

Picture

Make

sure

the

antenna

is

in

the

“UP”/deployed

position.

Pull

down

with

both

hands

to

disengage

ceiling

plate.

For

analog

signals,

rotate

for

best

picture.

For

digital

signals,

run

a

channel

scan

to

find

the

best

signal.

NOTE

Lower

the

antenna

to

the

travel

position

before

traveling!

Do

Check

parking

location

for

obstructions

before

raising

the

antenna.

Carefully

raise,

lower,

and

rotate

the

antenna.

If

having

trouble,

check

for

obstructions.

Rotate

slowly

when

selecting

a

station,

and

check

the

fine-tuning

on

the

TV.

Lower

the

antenna

to

the

travel

position

before

moving

the

vehicle.

7

Winegard

Sensar

HV

Antenna

3

4

5

6

7

ON

OFF

On/Off

Button

Ceiling

Plate

TEST

POINT

#1

+12

VDC

at

Antenna

2nd

Set

No

+12

VDC

at

this

point

+12

VDC

at

TEST

POINT

#2Antenna

Jack

1

2

Checking

the

Operation

of

the

Power

Supply

Tune

the

television

receiver

to

the

nearest

station,

and

rotate

the

antenna

for

the

best

picture

and

sound.

This

unit

is

equipped

with

a

polyswitch,

a

current

limiting

device,

which

will

shut

down

+12

VDC

if

there

is

a

direct

short

between

the

antenna

and

power

supply.

The

green

indicator

light

will

not

light.

Once

short

is

eliminated,

the

device

will

reset

itself.

Maintenance

Lubricate

gears

3–4

times

a

year

for

optimal

performance.

Use

silicone

spray

to

lubricate

gears.

Never

use

WD-40

oil

for

it

will

damage

the

gears!

3–4

times

a

year

or

in

the

event

that

rotating

the

antenna

becomes

difficult,

use

silicone

spray

to

lubricate

the

elevating

gear.

Apply

a

liberal

amount

of

silicone

spray

lubricant

to

the

elevating

gear.

The

lift

should

be

in

the

down

position.

Then,

run

the

lift

up

and

down

to

distribute

the

lubricant

over

gears.

(This

is

easiest

if

one

person

cranks

up

and

down

from

inside

the

vehicle

while

another

person

sprays

the

gears.)

Troubleshooting

Do

not

install

couplers,

splitters,

etc.

between

the

power

supply

and

the

antenna.

Installation

of

any

item

on

the

downlead

may

cause

a

short

in

the

system.

The

downlead

supplies

+12

VDC

to

the

preamp

in

the

antenna.

The

power

supply

should

be

turned

OFF

when

connecting/disconnecting

cables

to

power

supply

and

antenna

but

should

be

turned

ON

when

testing

for

voltage.

Testing

System

Make

sure

TV

set

is

working

properly.

Switch

power

supply

ON

and

OFF

while

checking

for

difference

in

picture

quality.

If

there

is

no

difference,

continue

with

step

3.

Disconnect

the

cable

from

the

antenna,

and

check

for

+12

VDC

at

Test

Point

#1.

If

there

is

+12

VDC

at

Test

Point

#1,

there

may

be

a

problem

with

the

antenna.

If

there

is

NO

+12

VDC

at

Test

Point

#1,

reconnect

cable

to

antenna.

Remove

power

supply

from

wall,

and

visually

inspect

for

burned/broken

parts.

If

there

are

ANY

broken/

burned

parts,

replace

power

supply.

Ground

+12

VDC

Disconnect

cable

from

antenna

jack

on

power

supply.

Check

for

+12

VDC

at

Test

Point

2.

If

+12

VDC

is

present,

there

is

a

problem

with

the

cable

connecting

the

power

supply

to

the

antenna.

Repair/replace

cable.

If

+12

VDC

is

not

present

at

Test

Point

#

2,

be

sure

the

green

indicator

light

is

ON.

If

not,

check

the

polarity

of

the

ground

and

+12

VDC

source

wires

to

make

sure

there

are

12VDC

present.

If

there

is

still

no

+12

VDC,

replace

power

supply.

Winegard

Sensar

HV

Antenna

8

1

2

3

4

5

6

15/

16”

Cap

Lubricate

here

around

elevating

gear

Fray

braid

back

as

far

as

outer

cover

will

allow.

Strip

outer

cover

back

12

mm

from

end

of

cable.

TIP

Trim

braid

close

to

outer

cover,

and

remove

6

mm

of

inner

insulation,

being

careful

not

to

nick

the

center

conductor.

Make

sure

no

foil

or

braid

can

touch

center

conductor.

Slide

connector

tip

between

braid

and

inner

insulation

(braid

and

foil,

on

foil

shield

cable).

Push

connector

on

cable

as

far

as

it

will

go.

Attach

cable

with

proper

crimping

or

compression

tool.

Do

not

crush

cable

outn

of-round.

If

installing

in

hot

weather,

increase

these

dimensions

3

mm.

Installing

Connector

on

Coax

Cable

Tools

Needed:

Cable

stripper

Compression

tool

for

compression

connectors

Hex

crimp

tool

for

hex

crimp

connectors

Notes

Mount

Parts

ORDERING

REPAIR

PARTS

Plug

Worm

Gear

Gear

Housing

Nylon

Bearing

Q-Ring

Mounting

Screw

Base

Plate

Nylon

Bearing

Nut

Directional

Handle

&

Ceiling

Plate

Ceiling

Plate

(white)

Screw

Directional

Handle

(white)

Decal

Spring

Nylon

Bearing

Crank

(white)

Repair

parts

are

available

at

many

RV

dealers

and/or

service

centers

throughout

the

country.

If

you

don't

have

a

dealer/service

center

near

you,

call

Winegard

Company

at

1-800-288-8094.

All

major

credit

cards

accepted.

Parts

are

available

only

in

the

packages

shown

on

the

following

pages.

Order

by

the

model

number

of

the

package

needed.

Example:

To

order

the

elevating

gear,

order

RP-3000.

Tax,

shipping

and

handling

additional.

Screw

(white)

Element

Terminal

Parts

Antenna

Head

&

Boom

Antenna

Decal

Antenna

55”

Coax

Assembly

Boom

E-clip

Elevation

Gear

Additional

Hardware

Connector

Wall

Plate

(white)

20’

Coax

Cable

72”

Coax

Cable

Replacement

Kits

&

Parts

CC-RPHV:

Antenna

Element

CC-25HV:

Retrofit

Kit

(Head

Only)

Part

Description

Quantity

Part

Description

Quantity

Antenna

Decal

(unattached)

1

Antenna

Decal

1

Antenna

Element

1

CC-25HV

Manual

1

55”

Coax

Assembly

1

Boom

Assembly

1

CC-RPHV

Manual

1

55”

Coax

Assembly

1

RP-0154:

Boot

Part

Description

Quantity

Boot

(light

gray)

1

RP-2658:

Nylon

Bearing

(for

Crank)

Part

Description

Quantity

RP-2049:

Gear

Housing

Assembly

Nylon

Bearing

1

Part

Description

Quantity

Gear

Housing

1

RP-3000:

Elevation

Gear

Pin

2

Part

Description

Quantity

Nylon

Nut

1

Elevation

Gear

1

Nylon

Bearing

(for

gear

housing)

1

RP-3523:

Base

Plate

E-Clip

2

Part

Description

Quantity

Q-Ring

1

Base

Plate

1

Nylon

Bearing

(for

base

plate)

1

Mounting

Screw

10

Light

Gray

Boot

1

RP-5895:

Crank

(Ivory)

RP-6795:

Crank

(White)

Part

Description

Quantity

Part

Description

Quantity

Crank

(ivory)

1

Crank

(white)

1

RP-6200:

Directional

Handle

&

Ceiling

Plate

(Ivory)

RP-6300:

Directional

Handle

&

Ceiling

Plate

(White)

Part

Description

Quantity

Part

Description

Quantity

Spring

1

Spring

1

Decal

1

Decal

1

Ceiling

Plate

(ivory)

1

Ceiling

Plate

(white)

1

Directional

Handle

(ivory)

1

Directional

Handle

(White)

1

Screw

4

Screw

4

Elev.Shaft

&

Worm

Gear

Repl.

Manual

1

Elev.Shaft

&

Worm

Gear

Repl.

Manual

1

RP-4000:

Worm

Gear

Assembly

RP-6822:

Spring

Part

Description

Quantity

Part

Description

Quantity

Worm

Gear

1

Spring

1

Plug

1

Manual

1

WINEGARD

MOBILE

PRODUCTS

LIMITED

WARRANTY

(2

YEARS

PARTS;

1

YEAR

LABOR)

Winegard

Company

warrants

this

product

against

defects

in

materials

or

workmanship

for

a

period

of

two

(2)

years

from

the

date

of

original

purchase.

During

year

one

(1)

of

such

warranty,

Winegard

Company

will

also

pay

authorized

labor

costs

to

an

authorized

Winegard

dealer

to

repair

or

replace

defective

products.

No

warranty

claim

will

be

honored

unless

at

the

time

the

claim

is

made,

Customer

presents

proof

of

purchase

to

an

authorized

Winegard

dealer

(to

locate

the

nearest

authorized

Winegard

dealer,

contact

Winegard

Company,

3000

Kirkwood

Street,

Burlington,

Iowa

52601,

Telephone

800-288-8094

or

visit

www.winegard.com).

Customer

must

provide

proof

of

purchase

with

a

dated

sales

receipt

for

the

Winegard

product

to

verify

the

product

is

under

warranty.

If

the

date

of

purchase

cannot

be

verified,

the

warranty

period

shall

be

considered

to

begin

thirty

(30)

days

after

the

date

of

manufacture.

If

a

defect

in

material

or

workmanship

is

discovered,

Customer

may

take

the

product

to

an

authorized

Winegard

dealer

for

service.

Customer

must

provide

proof

of

purchase

to

verify

the

product

is

under

warranty.

If

the

product

is

brought

to

an

authorized

Winegard

dealer

for

service

prior

to

expiration

of

year

one

(1)

of

the

warranty

period

and

a

defect

in

material

or

workmanship

is

verified

by

Winegard

Technical

Services,

Winegard

Company

will

cover

the

Winegard

dealer

’s

labor

charges

for

warranty

service.

The

Winegard

dealer

must

contact

Winegard

Technical

Services

in

advance

for

pre-approval

of

the

service.

Approval

of

the

service

is

at

the

sole

discretion

of

Winegard

Company.

Alternatively,

Customer

may

ship

the

product

prepaid

to

Winegard

Technical

Services

(located

at

3111

Kirkwood

Street,

Burlington,

Iowa

52601,

Telephone

800-788-4417).

Customer

must

return

the

product

along

with

a

brief

description

of

the

problem

and

provide

Winegard

Technical

Services

with

Customer

’s

name,

address,

and

phone

number.

Customer

must

also

provide

proof

of

purchase

to

verify

the

product

is

under

warranty.

If

the

product

is

returned

before

the

expiration

of

the

warranty

period,

Winegard

Company

will

(at

its

option)

either

repair

or

replace

the

product.

This

Limited

Warranty

does

not

apply

if

the

product

has

been

damaged,

deteriorates,

malfunctions

or

fails

from:

improper

installation,

misuse,

abuse,

neglect,

accident,

tampering,

modification

of

the

product

as

originally

manufactured

by

Winegard

in

any

manner

whatsoever,

removing

or

defacing

any

serial

number,

usage

not

in

accordance

with

product

instructions

or

acts

of

nature

such

as

damage

caused

by

wind,

lightning,

ice

or

corrosive

environments

such

as

salt

spray

and

acid

rain.

This

Limited

Warranty

also

does

not

apply

if

the

product

becomes

unable

to

perform

its'

intended

function

in

any

way

as

a

result

of

the

television

signal

provider

making

any

changes

in

technology

or

service.

RETURN

AUTHORIZATION

POLICY

A

Return

Material

Authorization

(RMA)

is

required

prior

to

returning

any

product

to

Winegard

Company

or

Winegard

Warranty

Services

under

this

warranty

policy.

Please

call

our

Technical

Services

Department

at

800-788-4417

or

send

an

email

to

warranty@winegard.com

to

obtain

the

RMA

number.

Please

furnish

the

date

of

purchase

when

requesting

an

RMA

number.

Enclose

the

product

in

a

prepaid

package

and

write

the

RMA

number

in

large,

clear

letters

on

the

outside

of

the

package.

To

avoid

confusion

or

misunderstanding,

a

shipment(s)

without

an

RMA

number(s)

or

an

unauthorized

return(s)

will

be

refused

and

returned

to

Customer

freight

collect.

WINEGARD

COMPANY

DOES

NOT

ASSUME

ANY

LIABILITIES

FOR

ANY

OTHER

WARRANTIES,

EXPRESS

OR

IMPLIED,

MADE

BY

ANY

OTHER

PERSON.

ALL

OTHER

WARRANTIES

WHETHER

EXPRESS,

IMPLIED

OR

STATUTORY

INCLUDING

WARRANTIES

OF

FITNESS

FOR

A

PARTICULAR

PURPOSE

AND

MERCHANTABILITY

ARE

LIMITED

TO

THE

TWO

YEAR

PERIOD

OF

THIS

WARRANTY.

In

states

that

do

not

allow

limitations

on

implied

warranties,

or

the

exclusion

of

limitation

of

incidental

or

consequential

damages,

the

above

limitations

or

exclusions

do

not

apply.

Some

states

do

not

allow

limitations

on

how

long

an

implied

warranty

lasts,

or

the

exclusion

of

limitation

of

incidental

or

consequential

damages,

so

the

above

limitations

or

exclusions

may

not

apply

to

you.

This

warranty

gives

Customer

specific

legal

rights.

Customer

may

also

have

other

rights

that

may

vary

from

state

to

state.

SATELLITE

RECEIVER

WARRANTY:

See

manufacturer

’s

limited

warranty

policy.

Disclaimer:

Although

every

effort

has

been

made

to

ensure

that

the

information

in

this

manual

is

correct

and

complete,

no

company

shall

be

held

liable

for

any

errors

or

omissions

in

this

manual.

Information

provided

in

this

manual

was

accurate

at

time

of

printing.

If

the

antenna

does

not

function

as

expected,

please

contact

Winegard

Company

at

1-800-788-4417,

or

visit

our

website

at

www.winegard.com.

800-288-8094

•

Fax

319-754-0787

•

www.winegard.com

•

Printed

in

U.S.A.

Winegard

is

a

registered

trademark

of

Winegard

Company.

All

trademarks

are

property

of

their

respective

owners.

WS-MOBWARREV2

Rev.

1/10

Drill

through

roof.

Do

not

drill

through

ceiling!

4.5

cm

Drill

completely

through

ceiling.

FRONT

OF

RV

13

mm

BACK

OF

RV

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