Winmate R15L100-RKA1 User manual

Please read this instructions before operating the device and retain them for future reference.
Rack Mount Display
15~20.1”
User Manual
V1.0
For more information on this
and other Winmate products,
please visit our website at:
www.winmate.com
Document Part Number: 91521110101Y

USER MANUAL CONTENTS
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CONTENTS
PREFACE .................................................................................................................. - 3 -
ABOUT THIS USER MANUAL .................................................................................. - 8 -
CHAPTER 1: INTRODUCTION................................................................................ - 10 -
1.1 Product Features ........................................................................................... - 10 -
1.2 Package Contents.......................................................................................... - 11 -
1.3 Product Overview........................................................................................... - 12 -
1.4 OSD Control Panel ........................................................................................ - 14 -
1.4.1 Control Buttons .................................................................................... - 14 -
1.4.2 LED Indicators...................................................................................... - 14 -
CHAPTER 2: INSTALLATION................................................................................. - 16 -
2.1 Wiring Requirements ..................................................................................... - 16 -
2.2 Mounting Guide.............................................................................................. - 17 -
2.2.1 Rack Mounting..................................................................................... - 17 -
2.2.2 VESA Mounting.................................................................................... - 18 -
2.2 Cable Mounting Considerations..................................................................... - 19 -
2.3 Connecting Power.......................................................................................... - 19 -
2.4 Connecting Peripherals.................................................................................. - 20 -
2.4.1 VGA Connector.................................................................................... - 20 -
2.4.2 HDMI Connector .................................................................................. - 21 -
2.4.3 DVI Connector...................................................................................... - 21 -
2.4.4 S-Video ................................................................................................ - 22 -
2.4.5 Composite Video.................................................................................. - 22 -
CHAPTER 3: OPERATING THE DEVICE ............................................................... - 24 -
3.1 Turning on the System................................................................................... - 24 -
3.2 OSD Menu Navigation ................................................................................... - 25 -
CHAPTER 4: TROUBLESHOOTING....................................................................... - 29 -
4.1 Troubleshooting Guide................................................................................... - 29 -
APPENDIX A: FREQUENCY TABLE...................................................................... - 31 -

USER MANUAL PREFACE
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PREFACE
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in any
form or by any means, electronic or mechanical, for any purpose, without the prior
written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective
owners.
Disclaimer
We reserve the right to make changes, without notice, to any product, including circuits
and/or software described or contained in this manual in order to improve design and/or
performance. We assume no responsibility or liability for the use of the described
product(s) conveys no license or title under any patent, copyright, or masks work rights
to these products, and make no representations or warranties that these products are
free from patent, copyright, or mask work right infringement, unless otherwise specified.
Applications that are described in this manual are for illustration purposes only. We
make no representation or guarantee that such application will be suitable for the
specified use without further testing or modification.

USER MANUAL PREFACE
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Warranty
Our warranty guarantees that each of its products will be free from material and
workmanship defects for a period of one year from the invoice date. If the customer
discovers a defect, we will, at his/her option, repair or replace the defective product at
no charge to the customer, provide it is returned during the warranty period of one year,
with transportation charges prepaid. The returned product must be properly packaged in
its original packaging to obtain warranty service. If the serial number and the product
shipping data differ by over 30 days, the in-warranty service will be made according to
the shipping date. In the serial numbers the third and fourth two digits give the year of
manufacture, and the fifth digit means the month (e. g., with A for October, B for
November and C for December).
For example, the serial number 1W16Axxxxxxxx means October of year 2016.
Customer Service
We provide a service guide for any problem by the following steps: First, visit the
website of our distributor to find the update information about the product. Second,
contact with your distributor, sales representative, or our customer service center for
technical support if you need additional assistance.
You may need the following information ready before you call:
Product serial number
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every business day.
We are always ready to give advice on application requirements or specific information
on the installation and operation of any of our products.
Naming Rule
R19LXXX-RMXX
Item
Description
R
Panel Type
19
Panel Size
LXXX
Product Size
RM
Mechanical Type(Rack Mount)
XX
Panel Model

USER MANUAL PREFACE
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Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful information
or to alert you to the potential for hardware damage or personal injury. These are Notes,
Important, Cautions, and Warnings. The following is an example of each type of advisory.
NOTE:
A note is used to emphasize helpful information
IMPORTANT:
An important note indicates information that is important for you to know.
CAUTION/ ATTENTION
A Caution alert indicates potential damage to hardware and explains how
to avoid the potential problem.
Unealerted’ attention indique un dommage possible à l’équipement et
explique comment éviter le problem potentiel.
WARNING!/AVERTISSEMENT!
An Electrical Shock Warning indicates the potential harm from electrical
hazards and how to avoid the potential problem.
Un Avertissement de Choc Électriqueindique le potentiel de chocssur des
emplacements électriques et comment éviterces problèmes.
ALTERNATING CURRENT / MISE À LE TERRE!
The Protective Conductor Terminal (Earth Ground) symbol indicates the
potential risk of serious electrical shock due to improper grounding.
Le symbole de Miseà Terre indique le risqué potential de choc électrique
grave à la terre incorrecte.

USER MANUAL PREFACE
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Safety Information
WARNING! / AVERTISSEMENT!
Always completely disconnect the power cord from your chassis
whenever you work with the hardware. Do not make connections while
the power is on. Sensitive electronic components can be damaged by
sudden power surges. Only experienced electronics personnel should
open the PC chassis.
Toujours débrancher le cordon d’alimentation du chassis lorsque vous
travaillez sur celui-ci. Ne pas brancher de connections lorsque
l’alimentation est présente. Des composantes électroniques sensibles
peuvent être endommagées par des sauts d’alimentation. Seulement du
personnel expérimenté devrait ouvrir ces chassis.
CAUTION/ATTENTION
Always ground yourself to remove any static charge before touching the
CPU card. Modern electronic devices are very sensitive to static electric
charges. As a safety precaution, use a grounding wrist strap at all times.
Place all electronic components in a static-dissipative surface or static-
shielded bag when they are not in the chassis.
Toujours verifier votre mise à la terre afin d’éliminer toute charge statique
avant de toucher la carte CPU. Les équipements électroniques moderns
sont très sensibles aux décharges d’électricité statique. Toujours utiliser
un bracelet de mise à la terre comme précaution. Placer toutes les
composantes électroniques sur une surface conçue pour dissiper les
charge, ou dans un sac anti-statique lorsqu’elles ne sont pas dans le
chassis.

USER MANUAL PREFACE
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Safety Precautions
For your safety carefully read all the safety instructions before using the device.
Keep this user manual for future reference.
Always disconnect this equipment from any AC outlet before cleaning. Do
not use liquid or spray detergents for cleaning. Use a damp cloth.
For pluggable equipment, the power outlet must be installed near the
equipment and must be easily accessible.
Keep this equipment away from humidity.
Put this equipment on a reliable surface during installation. Dropping it or
letting it fall could cause damage.
The openings on the enclosure are for air convection and to protect the
equipment from overheating.
CAUTION/ATTENTION
Do not cover the openings!
Before connecting the equipment to the power outlet make sure the voltage
of the power source is correct.
Position the power cord so that people cannot step on it. Do not place
anything over the power cord.
If the equipment is not used for a long time, disconnect it from the power
source to avoid damage by transient over-voltage.
Never pour any liquid into an opening. This could cause fire or electrical
shock.
Never open the equipment. For safety reasons, only qualified service
personnel should open the equipment.
All cautions and warnings on the equipment should be noted.
CAUTION
Always ground yourself to remove any static charge before touching the
board. Modern electronic devices are very sensitive to static electric
charges. As a safety precaution, use a grounding wrist strap at all times.
Place all electronic components in a static-dissipative surface or static-
shielded bag when they are not in the chassis.

USER MANUAL ABOUT THIS MANUAL
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ABOUT THIS USER MANUAL
This User Manual provides information about using the Winmate® Rack Mount Display. The
documentation set provides information for specific user needs, and includes:
Rack Mount Display User Manual –contains detailed description on how to use the
display, its components and features.
NOTE:
Some pictures in this guide are samples and can differ from actual product.
Document Revision History
Version
Date
Note
1.0
22-Nov-2017
New document release

USER MANUAL CHAPTER 1 INTRODUCTION
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INTRODUCTION
This chapter gives you product overview,
describes features and hardware specification.
You will find all accessories that come with the
display device in the packing list. Mechanical
dimensions and drawings included in this
chapter.

USER MANUAL CHAPTER 1 INTRODUCTION
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CHAPTER 1: INTRODUCTION
Congratulations on purchasing Winmate® Rack Mount Display. Versatile display in an
open-frame housing designed for rear and VESA mounting with integrated bracket design
for KIOSK applications.
The Winmate Rack Mount Display is a microprocessor-controlled to work with 15~20.1” TFT
LCD panel. It is designed to meet the demanding performance requirements of today’s
business and industrial applications.
1.1 Product Features
Winmate® Rack Mount Display features:
15~20.1”TFT LCD
1x HDMI, 1x VGA (Standard)
1 x DVI, 1 x S-Video, 1 x Composite (Optional)
Rack Mount design
Sleek and flush mounts
Suitable for industrial applications

USER MANUAL CHAPTER 1 INTRODUCTION
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1.2 Package Contents
Carefully remove the box and unpack your display. Please check if all the items listed below
are inside your package. If any of these items are missing or damaged contact us
immediately.
Standard factory shipment list:
Display
User Manual (Hardcopy)
Black screw bolts**
Varies by product
91521110101Y
Varies by product
110~240V AC Power
Adapter
Power Cord
VGA Cable
(D-SUB 15pin Male to
15pin Male)
Varies by product
Varies by country
9441151150P4
HDMI Cable
(HDMI 19pin Male to 19pin
Male)
Remote Control
(Optional)
94E0190190P3
9B0000000418
**Notice: Screw bolts provided by Winmate only to be used to screw the display onto a
console from the rear side. If you prefer your own bolts, please make sure to use M4 and
30mm in length.

USER MANUAL CHAPTER 1 INTRODUCTION
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1.3 Product Overview
This section describes physical appearance of the Rack Mount Display.
NOTE:
Notice that standard input terminals include VGA and HDMI. Your
device may be equipped with DVI, S-Video or Composite input
terminals based on your order.
Notice that input and output connectors vary by product size and specifications. The picture
above shows only a prototype model for information purposes only.
№
Description
№
Description
①
VGA
③
DC-in
②
HDMI
④
OSD Control Panel*
* The location of OSD Panel may vary by model.
**The location and mechanical drawing varies by model.

USER MANUAL CHAPTER 1 INTRODUCTION
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Refer to the table below for a unit dimensions.
Model Name
Dimensions
(W x H x D, mm)
VESA
(W x H, mm)
R15L100-RKA1
482x310x58.8
75 x 75
R15L600-RMC3
482x310x56.8
75 x 75
R17L500-RKM1
482x399x64
100 x 100, 75 x75
R19L300-RKM1
482x399x70
100 x 100, 75 x 75
R19L300-RKM2
482x399x64
100 x 100, 75 x 75
R20L100-RKA2
482x399x69
100 x 100, 75 x 75

USER MANUAL CHAPTER 1 INTRODUCTION
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1.4 OSD Control Panel
1.4.1 Control Buttons
OSD control panel varies by product specifications.
Type A
Icon
Function
Decrease the value / Select up
Increase the value / Select down
Power switch
Select left
Select right / Call main OSD menu
1.4.2 LED Indicators
LED indicators are located on the OSD control panel the rear side of the display.
Icon
Description
Function
Power
Indicator
Lights up in "Green" when the monitor turn on
Stand by
Indicator
Lights up in "Orange" when the device cannot detect any
input source

USER MANUAL CHAPTER 2 INSTALLATION
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INSTALLATION
This chapter provides hardware installation
instructions and mounting guide for all available
mounting options. Pay attention to cautions and
warning to avoid any damages.

USER MANUAL CHAPTER 2 INSTALLATION
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CHAPTER 2: INSTALLATION
This chapter provides hardware installation instructions and mounting guide for all available
mounting options. Pay attention to cautions and warning to avoid any damages
2.1 Wiring Requirements
The following common safety precautions should be observed before installing any
electronic device:
Strive to use separate, non-intersecting paths to route power and networking wires. If
power wiring and device wiring paths must cross make sure the wires are
perpendicular at the intersection point.
Keep the wires separated according to interface. The rule of thumb is that wiring that
shares similar electrical characteristics may be bundled together.
Do not bundle input wiring with output wiring. Keep them separate.
When necessary, it is strongly advised that you label wiring to all devices in the
system.
CAUTION
Do not run signal or communication wiring and power wiring in the same conduit. To
avoid interference, wires with different signal characteristics (i.e., different interfaces)
should be routed separately.
Be sure to disconnect the power cord before installing and/or wiring your device.
Verify the maximum possible current for each wire gauge, especially for the power
cords. Observe all electrical codes dictating the maximum current allowable for each
wire gauge.
If the current goes above the maximum ratings, the wiring could overheat, causing
serious damage to your equipment.
Be careful when handling the unit. When the unit is plugged in, the internal components
generate a lot of heat which may leave the outer casing too hot to touch.

USER MANUAL CHAPTER 2 INSTALLATION
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2.2 Mounting Guide
The Rack Mount Display can be applied for several different installation methods, including
panel mounting, bracket mounting, VESA mounting. Refer to sub-sections below for more
details.
CAUTION/ ATTENTION
Follow mounting instructions and use recommended mounting
hardware to avoid the risk of injury.
Suivez les instructions de montage et d'utilisation recommandé le
matériel de montage pour éviter le risque de blessure.
2.2.1 Rack Mounting
The Rack Mount Display comes with clamp mounts that enable you to install the unit onto a
wall (where space has been cut out to accommodate the rest of the hardware). Winmate
provides VESA and Wall Mount Kits by request.
Installation Instruction
1. Make a cutout on the fixture (ex. wall) according to the cutout dimensions of the
display.
2. Based on the drawing, mark screw holes on a front side of the fixture. Place display
on the fixture from the rear side. Use electric screwdriver to fasten M3 screws from
the front side.
3. You complete the installation. Please connect all the peripherals if needed.

USER MANUAL CHAPTER 2 INSTALLATION
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2.2.2 VESA Mounting
Rack Mount Display comes with VESA Mount holes for mounting.
Installation Instruction:
1. Screw VESA bracket to the fixture (ex. swing arm) with four VESA screws.
2. Place the device on VESA bracket.
Notice that VESA stand and mounting kit are not provided by Winmate.

USER MANUAL CHAPTER 2 INSTALLATION
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2.2 Cable Mounting Considerations
For a nice look and safe installation, make sure cables are neatly hidden behind the
device.
CAUTION/ ATTENTION
Observe all local installation requirements for connection cable type and
protection level.
Suivre tous les règlements locaux d’installations, de câblage et niveaux de
protection.
CAUTION/ ATTENTION
Turn off the device and disconnect other peripherals before installation.
Éteindre l’appareil et débrancher tous les périphériques avant l’installation.
2.3 Connecting Power
This section provides information on how to use connectors on the Rack Mount Display. Be
cautious while working with these modules. Please carefully read the content of this chapter
in order to avoid any damages.
Installation instruction:
1. Connect the AC cord to the AC IN terminal on the AC adaptor.
2. Connect the DC OUT terminal of the AC adaptor to the DC IN terminal on the
monitor.
3. Align the notch on the cord connector with the guiding groove and plug it in.
4. Connect the AC cord plug to the power outlet.

USER MANUAL CHAPTER 2 INSTALLATION
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2.4 Connecting Peripherals
The panel control port is designed for monitors that work with a variety of compatible video
sources. Due to the possible deviations between these signal sources, you may have to
make adjustments to the monitor settings from the OSD menu when switching between
these sources.
NOTE:
Notice that standard input terminals include VGA and HDMI. Your device
may be equipped with DVI-D, S-Video or Composite input terminals based
on your order.
2.4.1 VGA Connector
Rack Mount Display uses standard 15pin D-sub connector. Plug 15-pin VGA signal cable to
the VGA connector in the rear of motherboard, and plug the other end to the monitor.
Secure cable connectors with hexagonal copper pillars M3x4mm.
Pin Assignment and signal names for VGA connector
Pin №
Signal Name
Pin №
Signal
Name
1
RED
2
GREEN
3
BLUE
4
NC
5
GND
6
AGND
7
AGND
8
AGND
9
VGA_5V
10
GND
11
NC
12
DDCSDA
13
H Sync
14
V Sync
15
DDCSCL