Wintec PP-82 User manual

Desktop POS Printer
PP-82
User Manual

WINTEC PP-82 User Manual
CONTENTS
CAUTIONS .................................................................................................................................................................... 1
IMPORTANT SAFETY INSTRUCTIONS ........................................................................................................................... 2
1 OVERVIEW ................................................................................................................................................................ 4
1.1 Introductions ................................................................................................................................................. 4
1.2 The Main Features......................................................................................................................................... 4
2 GETTING STARTED .................................................................................................................................................... 5
2.1 Packing List .................................................................................................................................................... 5
2.2 Appearance and Components ....................................................................................................................... 6
3 SPECIFICATION.......................................................................................................................................................... 7
3.1 Printer Specification ...................................................................................................................................... 7
3.2 Media Specification ....................................................................................................................................... 9
3.2.1 Continuous Thermal Paper Specification............................................................................................ 9
3.2.2Cutting Position ................................................................................................................................. 10
4 INSTALLATION AND USAGE .................................................................................................................................... 11
4.1 Open Packing ............................................................................................................................................... 11
4.2 Installation Site and Direction of Printer ..................................................................................................... 11
4.3 Connect the Printer Power Adapter ............................................................................................................ 12
4.4 Connecting the Interface Cable ................................................................................................................... 14
4.5 Connecting the Cash Drawer ....................................................................................................................... 14
4.6 Paper Roll Installation.................................................................................................................................. 15
4.6.1 Confirmation of Printing Paper......................................................................................................... 15

WINTEC PP-82 User Manual
4.6.2 Installation/Change Paper ................................................................................................................ 15
4.7 Setting DIP Switch........................................................................................................................................ 17
4.7.1 Specification of LED Indication and Beeper...................................................................................... 17
4.7.1 Specification of LED Indication ......................................................................................................... 17
4.7.2 Beeper............................................................................................................................................... 17
4.8 Print Self Testing.......................................................................................................................................... 18
4.9 Printing of Windows Driver Program........................................................................................................... 18
5 INTERFACES SIGNAL................................................................................................................................................ 19
5.1 USB............................................................................................................................................................... 19
5.2 Cash Drawer................................................................................................................................................. 20
5.3 Power Port Definition .................................................................................................................................. 21
5.4 Serial Interface............................................................................................................................................. 22
5.5 Ethernet Interface........................................................................................................................................ 23
6 TROUBLESHOOTING................................................................................................................................................ 24
6.1 Printer Not Working..................................................................................................................................... 24
6.2 LED Indicator on The Control Panel and Beeper Alarm............................................................................... 24
6.3 Troubles Occur During Printing ................................................................................................................... 25
6.4 Problems Emerge During the Paper Cutting Processes............................................................................... 26
6.5 Remove Jammed Paper ............................................................................................................................... 27
7 PRINTER CLEANING AND MAINTENANCE ............................................................................................................... 29
7.1 Cleaning Head.............................................................................................................................................. 29
7.2 Cleaning Sensors, Roller and/or Paper Path................................................................................................ 29

WINTEC PP-82 User Manual
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CAUTIONS
Warnings:
This must be complied with in order to avoid any damage to the human body and to the equipment.
This is showing the important information and tips for the printer operating.
Note：
Due to continuous update of product, please take in kind of real machine, such as accessories, programs etc.
Note: We will keep efforts to enhance and upgrade the functions and quality of all our products. The
specifications, accessories and procedures described in the manual are based on actual machines.
And it may be changed without prior notice.

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IMPORTANT SAFETY INSTRUCTIONS
1. Safety warnings
1) The print head will become very hot during printing, please do not touch the printhead and
peripheral parts during printing and printing just finished.
2) Please do not touch the printhead and connectors, in case that static damages the printer head.
2. Instructions
Before using the printer, please carefully read the following safety consideration in case of bodily injury or
equipment damage.
1) Place the printer on a solid and even base.
2) Leave enough space around printer for operation and maintenance.
3) Keep all liquids away from the printer.
4) Do not expose the printer to high temperatures, direct sunlight or dust.
5) Protect the printer from shock, impact and vibration.
6) Ensure the printer is connected to a socket with the correct mains voltage.
7) Switch off the power supply when it is not used for a long time.
8) Do not printing when there is no paper, or it will damage printer head.
9) To ensure the printing quality and product life, suggest use the equivalent quality paper.

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10) Please switch off the power supply when connect/disconnect all the ports or it will cause damage to
the printer control circuit.
11) Never carry out maintenance or repair work by yourself. Always contact a qualified service
technician.
Caution: This is a Class A product. In a domestic environment this product may cause radio interference
in which the user may be required to take adequate measures.

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1 OVERVIEW
1.1 Introductions
PP-82 is a thermal receipt printer with auto-cutter, featured by high print quality, high print speed, high stability,
etc. It can be used in commercial POS system, food industry and occasions which need real-time field print
receipts.
PP-82 can connect to other equipment through serial, USB, and Ethernet interfaces. And the printer drivers are
available for the WINDOWS XP/7/ 8/10/Vista operating system.
1.2 The Main Features
1) Patent design of unique vertical double auto cutter
2) Low noise
3) High print speed
4) Easy paper loading
5) Support page mode printing
6) Compatible with various width paper
7) Cash drawer interface
8) Communication interfaces optional

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2 GETTING STARTED
2.1 Packing List
Please check the packing list:
1) Inspect the outside of both the box and the printer for possible damage.
2) Check whether you have received the following accessories together with the printer, if there are any items
missing, please contact your local dealer.
Note:
a. The AC adapter and power cord vary by local or region.
b. The packing materials are actually dependent on the order.

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2.2 Appearance and Components

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3 SPECIFICATION
3.1 Printer Specification
Item
Parameters
Printing
Printing method
Direct thermal line printing
Resolution
Default 203 dpi, 180 dpi can be emulated
Printing width
72mm（576dots）
Printing speed
Max. 250mm/s
Print density
Adjustable from degree 1 to degree 4
Printing Direction
Vertical and horizontal
Interface
Default
Built-in USB, RS232, LAN
Auto cutter
Partial Cut
Page mode
YES
Memory
RAM
2MB
Flash
4MB
Character set
Font
Font A:12*24 Font B:9*17 CHN: 24*24
Number of Columns
48/64
Alphanumeric
95
Expanded Character
128*47
Code page
47
Graphics
Support bitmap printing with different density and user defined
bitmap printing (Max. 64K for per bitmap, and Max. 256K for total)
Barcode
1D
UPC-A, UPC-E, EAN8, EAN13, CODE39, ITF, CODEBAR, CODE128,
CODE93
2D
PDF417, QR code
Detection
Sensor
Paper out, Cover Open