Wireless Whiskers AutoDiet AC100 User manual

Wireless Whiskers®
AutoDiet™ Feeder Model AC100
Owner’s Manual Revision 2.1

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ii
CONTENTS OF PRODUCT BOX
Wireless Whiskers®Model AC100 unit
Feed tube
Top cover
AC adapter
Wireless tags (2)
Sample Paw Guard (1)
Owner’s Manual and Warranty

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iii
OWNER’S MANUAL TABLE OF CONTENTS
CONTENTS OF PRODUCT BOX ....................... ii
INTRODUCTION ................................... 1
PREPARING YOUR NEW FEEDER ...................... 4
HOW IT WORKS 5
PRODUCT DESCRIPTION ............................ 6
AUTODIETTM FEEDER CONTROLS 8
Keypad .............................. 8
LED Lights .......................... 9
LCD Display ......................... 9
ON/OFF .............................. 9
SYSTEM OPERATING MODES 10
DISPLAY MODE ....................... 10
FEEDING MODE ....................... 10
MENU MODE .......................... 10
INITIAL SET UP ................................ 11
SET TIME AND DATE 11
REGISTERING WIRELESS TAGS 12
PROPER FITTING OF WIRELESS TAGS 13
OPTIONAL SET UP ............................... 14
EDITING PET NAME 14
DOOR CONTROL SETTINGS 14
SET PORTION CONTROL PROGRAM 16
DAILY ALLOWANCE 17
Automatically Setting .............. 17
Manually Setting ................... 17
Unlimited Feeding .................. 18
Kittens and Puppies ................ 18
Locking Out a Pet (Access Control) . 18
SET AUTODIET WIZARDTM PROGRAM 19
ATTACH PAW GUARD. 20
DIET MANAGEMENT ............................... 20
FOOD TYPES 20
PUTTING YOUR PET ON A DIET 21
TREATS AND ADDITIONAL FOOD SOURCES 21
MONITOR YOUR PETS’ FEEDING AND HEALTH 21
MULTIPLE FEEDING STATIONS 22
TIME TO FORGET ABOUT CUPS 22
Converting Cups to TIME ............ 24

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MORE ON OPERATING MODES ....................... 24
DISPLAY MODE 24
Alerts ............................. 25
Time and Date Display .............. 26
System Settings Display ............ 26
Pet Stats .......................... 26
FEEDING MODE 28
Available Allowance ................ 28
MENU MODE 29
Accessing MENU MODE ................ 29
MENU MODE Timeout .................. 30
AVAILABLE SETTINGS ............................ 30
TIME AND DATE 34
Time ............................... 34
Date ............................... 34
AUTODIETTM SET UP 35
AutoDiet WizardTM ................... 35
Adjust AutoDietTM ................... 35
Daily Allowance .................... 36
Portion Control .................... 36
Cycle Start Hour ................... 36
SYSTEM CONTROL 36
Show Settings ...................... 36
Show Pet Stats ..................... 36
Backlight .......................... 37
Door Control ....................... 37
Detection Window ................... 37
System Reset ....................... 38
REV. SERIAL NO: 38
EDIT/DELETE PET 39
Edit Pet Name ...................... 39
Delete Pet ......................... 39
SELECT PET 39
SYSTEM POWER FEATURES ......................... 39
AC Power 39
Battery Power 40
Low Battery 40
Power Outage 41
PET Activated Power Up 41

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MAINTENANCE ................................... 42
Cleaning 42
Packaging 42
Batteries 42
TROUBLESHOOTING ............................... 43
WARRANTY ...................................... 46
PARTS AND ACCESSORIES ......................... 47
FCC COMPLIANCE STATEMENTS ..................... 47
COPYRIGHTS, TRADEMARKS AND PATENTS ............ 48
FEEDING RECORD ................................. a
QUICK REFERENCE MENU GUIDE ..................... c

© Encaya Corporation 2010-2016. All rights reserved.
1
INTRODUCTION
Welcome
Congratulations on your purchase of Wireless
Whiskers®AutoDiet™ Feeder. This revolutionary
product designed in Silicon Valley California is the
world’s most advanced diet management system for
pets. It offers the very latest technology to
finally triumph over your pets’wayward feeding
behavior. Sophisticated access control capabilities
let you decide which pets can use the feeder and how
much. You can set up separate feeding stations for
different food types. If a pet needs to go on a
diet, no problem, the feeder will automatically and
independently control diets of up to 8 cats or small
dogs. Your AutoDiet™ feeder is packed with features
available on no other feeder. You can lock out
specific pets. Prevent gorging or unwanted night
feeding. Monitor your pets’intake. It will even
alert you if a pet is underfeeding. The AutoDiet™
Feeder is simply amazing!
Before we get started, let’s look at some do’s and
don’ts. The table below shows things that are or are
not recommended with your feeder.
YES
NO
Dry Food (kibble)
Wet or Moist Pet Food
Cats
Remove either ring from wireless tag
Dogs (up to 18 inches tall)
Large Dogs (taller than 18 inches)
Automatically Set Allowances
Other Large Animals
Lock Out Selected Pets
Outdoor Use (wet weather)
Multiple Feeding Stations
Ignoring Safety Instruction and Alerts
Selective Access to Food Types
Large Diameter Kibble (>1/2 inch)
Prevent Gorging and Vomiting
Cleaning Feed Tube in the Dishwasher
Up to 8 Pets per feeder
Sit Feeder on Metal Surfaces
Weight Loss or Maintenance
Use for pets without supervision

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2
SAFETY INSTRUCTIONS AND CAUTIONS
READ CAREFULLY BEFORE USING THE PRODUCT TO AVOID
RISK OF ELECTRIC SHOCK, FIRE OR INJURY.
Warning - When using electric appliances, basic
precautions should always be followed, improper use
may result in a risk of fire or electrocution. It is
also important that your pets are under supervision
and that you continually check the feeder’s settings
and daily consumption to ensure they are appropriate
for your pets. To reduce the risk of injury, please
observe the following precautions:
Only use attachments and AC adapters recommended
and sold by the manufacturer.
Do not handle the AC adapter with wet hands.
Remove any dirt or fluids from the power plug
before use.
Do not pull on or damage the power cord or plug.
To unplug grasp the jack plug or adapter body.
Do not operate any appliance with a damaged cord
or plug, or after the appliance malfunctions or is
dropped or damaged in any manner. Return appliance
to the nearest authorized service facility for
examination, repair, or electrical or mechanical
adjustment.
Plug the AC adaptor completely into the power
outlet when in use and unplug from outlet and
remove batteries when not in use.
Do not dismantle or modify the unit. The control
panel may be unplugged after all power is removed.
Do not insert metallic or flammable objects inside
the unit when it is powered on.
Do not touch any of the interior electrical
components in the unit while it is powered on.
Close supervision is necessary when an appliance
is used near children. Do not allow children to
play with the unit.
If water or other foreign materials enter the
unit, or the outer case is damaged, immediately

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3
discontinue use and remove the power plug and
remove batteries.
If the unit produces smoke, unusual amounts of
heat, unusual odors, or unusual sounds,
immediately discontinue use and remove the power
plug then remove the batteries.
Do not place the unit or power cord in walkways or
where people might trip over them.
Do not place heavy objects on top of the unit, or
climb on it (casing may collapse).
Do not place the unit in high temperature areas
for prolonged periods of time (external casing may
warp).
During cleaning and long periods of disuse, unplug
the unit and remove batteries.
You should continually monitor the settings and
pet feeding statistics on your feeder along with
your pets’ health to ensure that they are
receiving sufficient nourishment. The automated
features of the feeder are not a substitute for
proper supervision.
Do not excessively underfeed your pets. Adult pets
should not lose more than one pound (0.5 Kg) per
month. Pets that are not fully grown should not be
put on a weight loss diet without guidance from
your veterinarian.
Always seek advice from your veterinarian before
putting a pet on a weight loss diet: especially
small pets and toy dogs.
Always seek advice from your veterinarian if your
pet’s weight is significantly over or under what
is normal or if your pet loses its appetite or
continually underfeeds.
Do not leave your pets unattended for long periods
of time.
Do not use this product outside, it is not water
sealed and could present the risk of electrical
shock.
KEEP THESE INSTRUCTIONS IN A SAFE PLACE.

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4
PREPARING YOUR NEW FEEDER
Please follow the Initial and Optional Set Up
instructions in this manual. (See p.11 and
p.14). Or if you prefer visit our website for a
VIDEO GUIDE that takes you step by step through
the set up and features of your new feeder.
First review the SAFETY INSTRUCTIONS AND
CAUTIONS.
Remove all items from the product box.
Remove shipping tape and protective packing
from the feeder.
If you will be using batteries they can be
installed underneath the feeder. Take care to
insert them with the correct polarity.
Installing batteries will provide backup in the
event of a power outage.
Next, loosen the screws at the top of the
feeder and install the Feed Tube, then re-
tighten the screws.
The approximate dimensions of your assembled
feeder are: 16 x 9 x 16 inches (l x w x h).
Locate the feeder in a suitable place such as a
corner, so as not to create a walkway hazard.
Plug the power adapter into an outlet and into
the back of the feeder. The green LED will
light.
Carefully remove the cover and pour in your
preferred dry pet food. Press the cover back
into place.
Your feeder is now ready for use! Turn on the
feeder by pressing then releasing the center
(●) key. Do not hold down the button for more
than 10 seconds or this will reset the feeder
to factory settings.
The feeder will perform a Welcome and test boot
and enter the DISPLAY mode.

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5
HOW IT WORKS
Pets using the AutoDiet™ Feeder are fitted with a
Wireless tag that uniquely identifies them. Whenever
a pet tries to feed it is welcomed by name and the
feeder measures, then sets their daily allowance
automatically (up to 8 pets). When a pet reaches its
available allowance the feeder doors shut! You can
allow or lock out pets as desired by controlling
access and also set up multiple feeding stations
with different food types. You decide what your pets
eat, how much and at which feeder. This is great for
cats and dogs in the same household or for
dispensing special/prescription diets.
The AutoDiet™ Feeder has tons of features to manage
your pets’diet. You can quickly and easily put
selected pets on a weight loss diet with just a few
keystrokes. The Portion Control program spreads the
allowance throughout the day to prevent gorging and
can be set to restrict feeding during night time
hours if desired. The feeder even alerts you if any
of your pets are underfeeding (a common early
warning sign of illness). The display keeps you
informed about you pets feeding and you can see how
much they have fed today and on the prior day as a
percentage of their daily allowance. The advanced
features let you adapt to the challenges of multi-
pet households. No more messing around with
measuring cups or filling bowls at meal times! This
comprehensive diet management system saves you so
much time as it effortlessly controls your pets’
individual diets. You will wonder how you ever did
without it!

© Encaya Corporation 2010-2016. All rights reserved.
6
PRODUCT DESCRIPTION
Figure 1: Wireless Whiskers®AutoDietTM Feeder
AC100

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7
Figure 2: Control Panel
Figure 3: Part Names and Function
AutoDiet Feeder
TM
ON:
Press
Scroll
Scroll
Pressany key forMENU
●
●
Adv
●
Select Scroll
5c 5b 5a

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AUTODIETTM FEEDER CONTROLS
Operating and programming the AutoDietTM Feeder is
very easy. Let’s first become familiar with the
Control Panel. It consists of a 5 button keypad, 3
LED indicator lights and a LCD display.
Keypad
SELECT (●) key: used to make a
selection in MENU MODE and for turning
the feeder ON/OFF.
ESC () key: used to escape from MENU
MODE without making any changes.
(Returns to DISPLAY MODE). This key
does NOT move the cursor to the left.
ADVANCE () key: moves the cursor to
the right. At the end of the LCD line
it cycles back to the beginning again.
SCROLL UP () key: scrolls up through
menu: options, settings and values.
SCROLL DOWN () key: scrolls down
through menu: options, settings and
values.
Figure 4: Key pad description

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LED Lights
AC power: the green LED is on when AC
power is connected.
Alert/Warning: when the red LED
flashes, an alert/warning is
displayed.
Tag Detect: the yellow LED flashes
whenever a wireless tag is detected.
Figure 5: LED light description
LCD Display
The LCD display shows the time and date, along with
feeder settings. It also shows statistics (Pet
Stats) so you can keep track of your pets’ food
intake. To reduce the amount of information
displayed, you can turn off certain displayed
information if you wish. The display is also used to
access FEATURES and SETTINGS. These are organized in
a tiered menu which is navigated using the keypad.
ON/OFF
To turn ON the feeder attach the power cord and/or
batteries then press and hold the (●)key for about 2
seconds then release. The feeder will power up.
To turn OFF press and hold the (●)key for about 2
seconds then release. The feeder will then power
down into standby mode.

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SYSTEM OPERATING MODES
The feeder has 3 basic operating modes: DISPLAY
MODE, FEEDING MODE and MENU MODE (for programming).
DISPLAY MODE
When the feeder is idle it enters DISPLAY MODE. In
this mode the display cycles the TIME/DATE, System
Settings and Pet Statistics (for the last pet
detected or selected using the keypad).
FEEDING MODE
Whenever a pet tries to feed the display enters
FEEDING MODE. In this mode it welcomes pets by name
and Pet Stats indicate feeding data for the current
day and yesterday. The data is shown in terms of
time and as a percentage of its daily allowance, so
you can quickly assess your pets’ intake. If a pet
reaches its available allowancethe doors will close
with a message: “Sorry! No More Until Later!”. If a
pet is locked out the display will indicate: “Sorry!
No Access. Locked Out.”
MENU MODE
To enter MENU MODE simply press and release the (●)
key twice (the first press activates the backlight).
In this mode you can access all feeder SETTINGS. The
menu is like a tree: starting at the trunk which
lists the OPTIONS, branching out to FEATURES and
finally the SETTINGS, each with a list of selectable
VALUES. To Program your feeder you simply select a
VALUE for each SETTING you wish to change.
A quick reference guide for the menu tree can be
found at the back of this Owner’s Manual.

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INITIAL SET UP
The initial set up varies depending on the number of
pets you have and your diet management goals. The
basic set up procedure consists of the following
steps:
Required
oTurn on the feeder by pressing the (●)key
oSet the Time and Date
oRegister wireless tags for your pets
oProperly Fit the wireless tags to your
pets
Optional
oSet your pet’s name
oSelect a Door Control setting
oSelect a Portion Control program
oManually set Daily Allowance (to
unlimited)
oLock out a pet
oSelect alternate AutoDiet Wizard™program
oAttach Paw Guard to one of the doors
SET TIME AND DATE
Press the (●)key twice to activate MENU MODE. Select
TIME AND DATE by pressing the (●)key again. Then use
the ()() keys to scroll through the FEATURES.
Press the (●)key to select Set Time. The changeable
SETTINGS will then be displayed. In this case: Day,
Hour, Min and AM/PM. A cursor will flash on top of
the VALUE that can be changed. Change a SETTING by
using the ()() keys to scroll through its VALUE
list. Once you’re happy move to the next SETTING
using the () key. Then repeat this sequence to
change the remaining SETTINGS as desired. If you
make a mistake do NOT use the () key to go back.
This is the Escape key and will cause you to exit
without making any changes. Instead continue to
press the () key until the cursor recycles to the
beginning of the line. Make corrections and when you

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12
are happy, press the (●)key to program the SETTINGS
and exit MENU MODE.
The following short hand is used in the Owner’s
manual to indicate a navigation path. In the example
above the path to change time is: >TIME AND DATE>Set
Time>. The > symbol means go down one menu level by
pressing the (●)key.
Using this shorthand to change the date, navigate
to:>TIME AND DATE>Set Date>. Then repeat the same
steps as in the previous example, except select Set
Date instead. The display will show the appropriate
SETTINGS to be changed: Month, Date, Year (two
digits: decade first followed by year).
REGISTERING WIRELESS TAGS
Registering Wireless tags is simple! All you need to
do is press the tag against the lower face of the
feeder. The yellow light will flash and the display
will indicate Welcome Pet A, and then Hello Pet A.
This tag is now registered. Optionally you can
change Pet A to your pet’s actual name (see p.14).
To register additional tags just repeat this
process. Anytime you register a new tag the AutoDiet
Wizard™will be automatically launched which
measures the allowance of all pets registered at the
feeder.
IMPORTANT:Any tags that will not be fitted to pets
should be kept well away from the feeder. Otherwise
you may unintentionally register them and restart
the AutoDiet Wizard™.This will reset your pets’
allowances and subsequently alert you that a
“phantom” pet is underfeeding!

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PROPER FITTING OF WIRELESS TAGS
It is important to properly fit a wireless tag to
your pet’s collar to ensure correct operation. The
AutoDiet™ feeder’s detector is activated whenever a
pet lowers its head to eat. The wireless tag must
dangle in the detection zone as shown.
Figure 6: Detection Zone
For best results make sure your pet’s collar is
LOOSELY fitting, so that the weight of the wireless
tag centers itself on the pet’s neck. DO NOT REMOVE
EITHER RING from the wireless tag or stack it with
metal tags. Detection will not occur if the tag is
to the side or behind your pet’s head or fitted too
high. You can verify correct fitting by watching the
yellow LED on the control panel. It will flash about
once per second while your pet is eating. Occasional
breaks up to 5 seconds are normal and occur while
the processor is busy with other functions.
Most pet collars have a standard ring for attaching
tags. The wireless tag should face forward (not
sideways) when dangling from the collar.

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14
Wireless tags are very low maintenance: they do not
require batteries and are water resistant. Each tag
has a unique ID that is not dependent on color.
Additional tags may be obtained on our website.
IMPORTANT NOTE: THE DETECTION ZONE IS DESIGNED TO
ACTIVATE WHEN A PET LOWERS ITS HEAD TO EAT. IT IS
DESIGNED NOT TO DETECT IF A PET IS SIMPLY STANDING
OR SITTING NEARBY (OTHERWISE IT WOULD INACCURATELY
MEASURE THE PET’S ACTUAL FEEDING BEHAVIOR).
OPTIONAL SET UP
EDITING PET NAME
Any changes you make relating to a specific pet are
individual and apply only to the last pet detected
by the feeder (or manually selected using the
keypad). To select a pet using the keypad: navigate
to: >Select Pet and scroll through the pet list and
press the (●) key when the desired pet is displayed.
Next edit the pet’s name by navigating to:
>EDIT/DELETE PET>Edit Pet Name>. The cursor flashes
on the first letter. Use the ()() keys to change
the letter VALUE. Then move to the next letter using
the () key. Repeat this procedure until the pet
name is entered. Finally press the (●) key to
program the name and exit MENU MODE. Do not center
the name with spaces; this is done automatically
when displayed.
DOOR CONTROL SETTINGS
The AutoDiet™ feeder can be operated with the doors
normally open or closed depending on your
preference. The default SETTING is Default Open.In
this case the feeder doors remain open and close
whenever a pet reaches its available allowance or a
locked out pet is detected. An alternative SETTING
is Default Shut. In this case the doors remain
closed unless a pet with an available allowance is

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15
detected, then the doors open. The doors will
immediately shut when a pet reaches its available
allowance or an excluded pet is detected.
The Default Shut mode is particularly useful if
there are other pets in the house that you wish to
exclude from the feeder that are not fitted with a
wireless tag. The Extreme Shut mode works the same
as the Default Shut mode, except it is used to
combat aggressive pets that may try to interfere
with normal door closure. In this mode the doors try
to close repeatedly even when obstructed. The
Extreme Shut mode uses more power than the Default
Shut mode so should only be used if you have an
interfering pet (which is quite rare). The Detection
Window feature (see p. 37) is also helpful for
combating pet interference by allowing you to reduce
the time to door closure after an allowed pet
vacates the bowl.
The feeder detects only the pet with its head in the
bowl area. If another pet pushes it out of the way,
this is instantly detected and the feeder allocates
feeding to the new pet (or shuts the door: if it has
exceeded its available allowance or is locked out).
There are two override SETTINGS: Permanently Open
and Permanently Shut. If selected the feeder doors
remain open or shut regardless of the status of
tags. If Permanently Shut is selected: Pet Activated
Power Up is disabled when the feeder is in standby
mode (see p. 41).
To change the Door Control SETTING, navigate to:
>SYSTEM CONTROL>Door Control> and make a selection.
IMPORTANT: The AutoDiet™ detection system is
activated whenever a pet lowers its head to feed,
NOT when a pet is simply nearby (otherwise it would
inaccurately measure the pet’s actual feeding
behavior). In the Default Shut/Extreme modes, pets
must learn to lower their head to open the doors.