Wisstar WP-NP7232IR-E User manual

IP CAMERA
USER MANUAL
www.wisstar.net
[email protected]

Network Camera User Manual
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User Manual
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version of this Manual at the
company website
Please use this Manual with the guidance and assistance of professionals trained in
supporting the Product.
Trademarks Acknowledgement
Trademarks and logos mentioned are the properties of their respective owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS
MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH ALL
FAULTS AND ERRORS". OUR COMPANY MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A
PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR
OWN RISK. IN NO EVENT WILL OUR COMPANY BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS,
OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR
OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF
OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR
INHERENT SECURITY RISKS, AND OUR COMPANY SHALL NOT TAKE ANY

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RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR
OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER,
OUR COMPANY WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL
APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING
THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU
ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES
NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT
LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS,
OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT
USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION,
THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL
WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR
EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF
HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to
avoid danger or property loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Notice:
If camera fails to synchronize local time with that of the network, you need to set
up camera time manually. Visit the camera and enter system setting interface for
time setting.

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Warnings: Serious injury or death may be caused if any of these warnings are neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are
neglected.
Warnings Follow these safeguards to
prevent serious injury or death.
Cautions Follow these precautions to
prevent potential injury or material
damage.
Warnings:
⚫Please adopt the power adapter which can meet the safety extra low voltage (SELV)
standard. And source with 12 VDC or 24 VAC (depending on models) according to
the IEC60950-1 and Limited Power Source standard.
⚫To reduce the risk of fire or electrical shock, do not expose this product to rain or
moisture.
⚫This installation should be made by a qualified service person and should conform
to all the local codes.
⚫Please install blackouts equipment into the power supply circuit for convenient
supply interruption.
⚫Please make sure that the ceiling can support more than 50(N) Newton gravities if
the camera is fixed to the ceiling.
⚫If the product does not work properly, please contact your dealer or the nearest
service center. Never attempt to disassemble the camera yourself. (We shall not
assume any responsibility for problems caused by unauthorized repair or
maintenance.)
Cautions:
⚫Make sure the power supply voltage is correct before using the camera.
⚫Do not drop the camera or subject it to physical shock.

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⚫Do not touch sensor modules with fingers. If cleaning is necessary, use a clean
cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an
extended period of time, put on the lens cap to protect the sensor from dirt.
⚫Do not aim the camera lens at the strong light such as sun or incandescent lamp.
The strong light can cause fatal damage to the camera.
⚫The sensor may be burned out by a laser beam, so when any laser equipment is
being used, make sure that the surface of the sensor not be exposed to the laser
beam.
⚫Do not place the camera in extremely hot, cold temperatures (refer to product
specification for working temperature), dusty or damp environment, and do not
expose it to high electromagnetic radiation.
⚫To avoid heat accumulation, ensure there is good ventilation to the device.
⚫Keep the camera away from water and any liquids.
⚫While shipping, pack the camera in its original, or equivalent, packing materials.
Or packing the same texture.
⚫Improper use or replacement of the battery may result in hazard of explosion.
Please use the manufacturer recommended battery type.
Notes:
For the camera supports IR, you are required to pay attention to the following
precautions to prevent IR reflection:
⚫Dust or grease on the dome cover will cause IR reflection. Please do not remove
the dome cover film until the installation is finished. If there is dust or grease on
the dome cover, clean the dome cover with clean soft cloth and isopropyl alcohol.
⚫Make certain the installation location does not have reflective surfaces of objects
too close to the camera. The IR light from the camera may reflect back into the lens
causing reflection.
⚫The foam ring around the lens must be seated flush against the inner surface of the
bubble to isolate the lens from the IR LEDS. Fasten the dome cover to camera body
so that the foam ring and the dome cover are attached seamlessly.

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Table of Contents
Chapter 1 System Requirement........................................................................... 9
Chapter 2 Network Connection..........................................................................10
2.1 Setting the Network Camera over the LAN...................................................... 10
2.1.1 Wiring over the LAN........................................................................................................10
2.1.2 Activating the Camera ....................................................................................................11
2.1.3 (Optional) Setting Security Question ..............................................................................18
2.2 Setting the Network Camera over the WAN .................................................... 18
2.2.1 Static IP Connection........................................................................................................18
2.2.2 Dynamic IP Connection...................................................................................................19
Chapter 3 Access to the Network Camera...........................................................22
3.1 Accessing by Web Browsers............................................................................ 22
3.2 Accessing by Client Software .......................................................................... 23
Chapter 4 Wi-Fi Settings ...................................................................................25
4.1 Configuring Wi-Fi Connection in Manage and Ad-hoc Modes........................... 25
4.2 Easy Wi-Fi Connection with WPS function....................................................... 30
4.3 IP Property Settings for Wireless Network Connection .................................... 32
Chapter 5 Live View ..........................................................................................34
5.1 Live View Page............................................................................................... 34
5.2 Starting Live View .......................................................................................... 35
5.2.1 Live Operation.................................................................................................................35
5.2.2 Install Plug-in ..................................................................................................................36
5.3 Recording and Capturing Pictures Manually.................................................... 37
5.4 Live View Quick Setup.................................................................................... 38
5.5 Operating PTZ Control.................................................................................... 39
5.5.1 PTZ Control Panel............................................................................................................39
5.5.2 Setting/Calling a Preset ..................................................................................................40
5.5.3 Setting/Calling a Patrol ...................................................................................................41
5.6 Live View Quick Setup.................................................................................... 42
Chapter 6 Network Camera Configuration ........................................................44
6.1 Configuring Local Parameters ......................................................................... 44
6.2 Configure System Settings.............................................................................. 46
6.2.1 Configuring Basic Information ........................................................................................46
6.2.2 Configuring Time Settings...............................................................................................46

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6.2.3 Configuring RS232 Settings.............................................................................................48
6.2.4 Configuring RS485 Settings.............................................................................................49
6.2.5 Configuring DST Settings.................................................................................................50
6.2.6 Configuring External Devices ..........................................................................................51
6.2.7 Configuring VCA Resource ..............................................................................................52
6.2.8 Configuring Metadata Settings .......................................................................................52
6.2.9 Open Source Software License .......................................................................................53
6.3 Maintenance ................................................................................................. 53
6.3.1 Upgrade & Maintenance ................................................................................................53
6.3.2 Log ..................................................................................................................................55
6.3.3 System Service ................................................................................................................56
6.3.4 Security Audit Log...........................................................................................................57
6.4 Security Settings ............................................................................................ 58
6.4.1 Authentication................................................................................................................59
6.4.2 IP Address Filter..............................................................................................................59
6.4.3 Security Service...............................................................................................................61
6.4.4 Advanced Security ..........................................................................................................61
6.5 User Management ......................................................................................... 62
6.5.1 User Management..........................................................................................................62
6.5.2 Security Question ...........................................................................................................64
6.5.3 Online Users....................................................................................................................66
Chapter 7 Network Settings ...............................................................................67
7.1 Configuring Basic Settings .............................................................................. 67
7.1.1 Configuring TCP/IP Settings ............................................................................................67
7.1.2 Configuring DDNS Settings..............................................................................................69
7.1.3 Configuring PPPoE Settings.............................................................................................71
7.1.4 Configuring Port Settings................................................................................................71
7.1.5 Configure NAT (Network Address Translation) Settings..................................................73
7.1.6 Configuring Multicast .....................................................................................................74
7.2 Configure Advanced Settings.......................................................................... 75
7.2.1 Configuring SNMP Settings.............................................................................................75
7.2.2 Configuring FTP Settings.................................................................................................78
7.2.3 Configuring Email Settings..............................................................................................80
7.2.4 Platform Access ..............................................................................................................82
7.2.5 Wireless Dial ...................................................................................................................83
7.2.6 HTTPS Settings ................................................................................................................85
7.2.7 Configuring QoS Settings ................................................................................................88
7.2.8 Configuring 802.1X Settings............................................................................................88
7.2.9 Integration Protocol........................................................................................................90
7.2.10 Bandwidth Adaptation....................................................................................................90

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7.2.11 Network Service..............................................................................................................90
7.2.12 Smooth Streaming ..........................................................................................................91
Chapter 8 Video/Audio Settings .........................................................................94
8.1 Configuring Video Settings ............................................................................. 94
8.1.1 Video Settings.................................................................................................................94
8.1.2 Custom Video..................................................................................................................97
8.2 Configuring Audio Settings ............................................................................. 99
8.3Configuring ROI Encoding............................................................................... 99
8.4 Display Info. on Stream ................................................................................ 101
8.5 Configuring Target Cropping ......................................................................... 102
Chapter 9 Image Settings ................................................................................103
9.1 Configuring Display Settings ......................................................................... 103
9.1.1 Day/Night Auto-Switch .................................................................................................103
9.2 Configuring OSD Settings.............................................................................. 107
9.3 Configuring Privacy Mask ............................................................................. 109
9.4 Configuring Picture Overlay.......................................................................... 110
9.5 Configuring Image Parameters Switch........................................................... 111
Chapter 10 Event Settings..............................................................................112
10.1 Basic Events................................................................................................. 112
10.1.1 Configuring Motion Detection......................................................................................112
10.1.2 Configuring Video Tampering Alarm.............................................................................118
10.1.3 Configuring Alarm Input ...............................................................................................119
10.1.4 Configuring Alarm Output ............................................................................................120
10.1.5 Handling Exception .......................................................................................................121
10.1.6 Configuring Flashing Alarm Light Output......................................................................122
10.1.7 Configuring Audible Alarm Output ...............................................................................123
10.1.8 Configuring Other Alarm...............................................................................................124
10.2 Smart Events................................................................................................ 127
10.2.1 Configuring Audio Exception Detection........................................................................128
10.2.2 Configuring Defocus Detection.....................................................................................129
10.2.3 Configuring Scene Change Detection ...........................................................................130
10.2.4 Configuring Face Detection...........................................................................................131
10.2.5 Configuring Intrusion Detection ...................................................................................133
10.2.6 Configuring Line Crossing Detection.............................................................................135
10.2.7 Configuring Region Entrance Detection........................................................................138
10.2.8 Configuring Region Exiting Detection ...........................................................................139
10.2.9 Configuring Unattended Baggage Detection ................................................................141

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10.2.10 Configuring Object Removal Detection....................................................................143
10.3 VCA Configuration........................................................................................ 145
10.3.1 Behavior Analysis..........................................................................................................145
10.3.2 Face Capture.................................................................................................................152
10.3.3 People Counting............................................................................................................156
10.3.4 Counting .......................................................................................................................160
10.3.5 Heat Map ......................................................................................................................161
10.3.6 Road Traffic ...................................................................................................................163
10.3.7 Queue Management.....................................................................................................165
Chapter 11 Storage Settings...........................................................................168
11.1 Configuring Record Schedule........................................................................ 168
11.2 Configure Capture Schedule ......................................................................... 171
11.3 Configuring Net HDD.................................................................................... 172
11.4 Memory Card Detection............................................................................... 175
11.5 Configuring Lite Storage ............................................................................... 177
Chapter 12 Playback......................................................................................179
Chapter 13 Picture ........................................................................................181
Chapter 14 Application..................................................................................183
14.1 Face Capture Statistics.................................................................................. 183
14.2 People Counting Statistics ............................................................................ 183
14.3 Heat Map Statistics ...................................................................................... 184
14.4 Counting Statistics ....................................................................................... 185
14.5 Queue Management Statistics...................................................................... 186
14.5.1 Queuing-Up Time Analysis............................................................................................187
14.5.2 Queue Status Analysis...................................................................................................188
14.5.3 Raw Data.......................................................................................................................189
14.6 Open Platform ............................................................................................. 189
Appendix ...........................................................................................................192
Appendix 1 SADP Software Introduction ............................................................... 192
Appendix 2 Port Mapping ...................................................................................... 195

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Chapter 1 System Requirement
Operating System
Microsoft Windows XP SP1 and above version
CPU
2.0 GHz or higher
RAM
1G or higher
Display
1024×768 resolution or higher
Web Browser
For camera that supports plug-in free live view
Internet Explorer 8 – 11, Mozilla Firefox 30.0 and above version and Google
Chrome 41.0 and above version.
Note:
For Google Chrome 45 and its above version or Mozilla Firefox 52 and its above
version which are plug-in free, Picture and Playback functions are hidden.
To use mentioned functions via web browser, change to their lower version, or
change to Internet Explorer 8.0 and above version.
For camera that does NOT support plug-in free live view
Internet Explorer 8 – 11, Mozilla Firefox 30.0 – 51, and Google Chrome 41.0- 44.