WolfPack HDTVFIX400E User manual

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Fixed
4K 4x4 HDMI Switcher w/ Apps, RTI, URC, Control4 & Elan Drivers
HDTVFIX400E
USER MANUAL

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Version: V2.0.1
Safety Reminder
To protect the device and operating personnel from electrostatic discharge, you need to check and
ensure that the device is grounding well before the device is powered on. Please observe the following
when you install, use, maintain this equipment.
Make sure the device ground connection.
Important Safety Instructions

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Warnings of FCC
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and decoder.
-- Connect the equipment into an outlet on a circuit different from that to which the
decoder is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

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Contents
Warnings of FCC.............................................................................................................................. 1
1. Product Introduction................................................................................................................... 3
2. Features......................................................................................................................................... 3
3. Specification................................................................................................................................. 3
4. Connection Diagram................................................................................................................... 4
5. Packing.......................................................................................................................................... 4
6. Panel description......................................................................................................................... 5
7. Matrix Switcher control...............................................................................................................6
Remote Control.......................................................................................................................... 6
APP control................................................................................................................................. 6
PC software control..................................................................................................................13
WEB GUI browser Control...................................................................................................... 13
The 3rd Party Control command.............................................................................................13
8. Common Problem Shooting.................................................................................................... 15
9. After-Sales................................................................................................................................... 15

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1. Product Introduction
This is a new fixed 4K2K HDMI matrix switcher with 4 HDMI input ports and 4 HDMI
output ports, the resolution can up to 4K30Hz and all ports are HDCP compliant. With
the friendly user control methods: IR remote control, 2-Press push buttons with
background blue light, WEB GUI, APP and PC control software control and the smart
EDID management, this matrix switcher can work with the Blu-Ray Players, Set-Top
boxes, Home Theater, and game consoles etc HDMI input sources to route to the HDMI
displays, it has been widely used in different audio visual applications.
2. Features
➢4 HDMI inputs and 4 HDMI outputs
➢Supports HDMI1.4, HDCP1.4
➢The resolution can up to 4K@30Hz
➢Deep Color support 48/36/30/24-bit
➢Supports LPCM 7.1CH, Dolby TrueHD, Dolby Digital and DTS-HD Master Audio
➢Supports IR remote control(IR remote control codes are available)
➢Supports smart EDID management, including 8-output EDID, 15 internal EDID.
➢Supports RS-232 and TCP/IP Control(WEB GUI, APP and PC control software)
➢Supports 2-press push buttons control with blue lights
➢Supports to rename the inputs and outputs
3. Specification
Name
FIXED 4K2K 4x4 HDMI Matrix Switcher
Resolution ratio
Supports：480i, 576i, 480p, 576p, 720p, 1080i,
1080p@24/30/50/60Hz, 4K@30Hz, 1080P3D@60Hz
Input ports
4* HDMI ports, 1* RS-232(control), 1 * RJ-45(control)
Output ports
4 * Female HDMI, 1* RS-232(control)

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ESD Protection
Human-body Model: ±8kV (Air-gap discharge)
±4kV (Air-gap discharge)
ESD Protection
12 V/2 A DC (US/EU standards, CE/FCC/UL certified)
Controlling
Supports remote control, front buttons control, RS232, LAN
Input voltage
AC: 100VAC ~ 260VAC, 50/60 Hz
DC:12V 2A
Dimension(mm)
480 * 252 * 44( mm)
Weight
3.5Kg
Operating
Temperature
0ºC~40 ºC/32 ºF~104 ºF
Storage Temperature
−20 ºC~60 ºC/−4ºF~140 ºF
4. Connection Diagram
5. Packing
No.
Name
Qty
Unit
1
HDTVFIX400E
1
Pcs.
2
DC 12V2A power adapter
1
Pcs
3
Remote Control
1
Pcs

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6. Panel description
Front panel
1LCD screen: for the switching, EDID, IP etc information display.
2OUTPUT: 4 HDMI output buttons
3INPUT: 4 HDMI input buttons
4CONTROL:
UP：for upward controlling
EDID：Press it to enter EDID set mode. EDID Read：For example，in order to
read the EDID of output port OUT5 to input port 1, we need to press the EDID
button(the indicator of EDID lights) firstly, press the button 1 on IN side secondly,
then press UP or DOWN button to select OUT5, at the same time button 5 on
OUT side lights, finally press ENTER button (the indicator of ENTER button will
flash for one time ).
SAVE: Press to save the switching status.
Down：for upward controlling
ENTER: Press to confirm to save the setting.
RECALL: Press it to recall the presets/scenes.
5IR: IR receiver for the IR remote control
Back panel
1For the ground wiring
2INPUT: 4 female HDMI Input ports

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3OUTPUT: 4 female HDMI output ports
4RS232 IN: Female RS232 port for the R232 control
5LAN: for the IP/TCP control, the default IP address is 192.168.1.80
6DC12V: power supply port
7ON/OFF: power off/on switch
7. Matrix Switcher control
This Matrix switcher can support IR remote, APP, RS232/TCP/IP software, WEB GUI
browser or the front push-buttons control.
Remote Control
Users also can control this matrix switcher with the remote control.
Channel switching:
Press the input from number “1~8”, then press “SWITCH”, then
press the output from number“1~8”, can press the outputs
continually.
Eg. Switch input 1 to output 1, 2, 3:
1 SWITCH 1, 2, 3
Scene Save:
Press “SAVE”, then press the scene number from “1~8”.
Eg, Save switching input 1 to output 1,2,3 to scene 2:
"SAVE" “2”
Scene Recall :
Press “RECALL”, then press the scene number from “1~8”.
Eg, Recall scene 2:
"RECALL" “2”
EDID Setting:
Press “EDID”button to enter EDID setting mode, then press number “0”to choose the
needed EDID, then press “ENTER”to confirm, or press number “9”to cancel or return to
home page.
"EDID" “0” “ENTER”
APP control
Users can download the APP from the Google play or Apple store by searching keywords
“MCS”, then need to make sure the Matrix switcher is connected to the WIFI router and the
mobile devices is connected to the same WIFI. The default IP address of the matrix switcher
is 192.168.1.80.
Open the APP and Enter the IP address of the matrix switcher:

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Click Enter and login with the user name and password, the default User name is admin,
password is admin.
Click Submit to login after typing the correct user name and password, and it will turn to the
home interface for the sources Switch, Scene Recall/Save:
Users also can do the settings for the “Setup”tap:

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Users can change the default user name and password from the “Account”Tap:
PC software control
Step 1: Connect PC and Matrix by RS232 or the LAN cable(TCP/IP)
Step 2: Make sure which above methods to use for the controlling.
RS232: the default baud rate is 9600.
LAN(TCP/IP): The default IP address is 192.168.1.80
Step 3: After connected, then open and run the control software

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* If use the COM connection, please select the correct COM port from the control PC
device management.
* If use the TCP/IP control, please make sure the IP address is at the same network
segment, the default IP address of this matrix switch is 192.168.0.80, the IP address
of the control PC should be 192.168.1.xxx(xxx stands for the digital number).
* After the control software is connected successfully with the matrix switcher either
by COM or NET, the Status will turn red to green.
User can set up the IP address, Buzzer ON/OFF from this tap from the left side:

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Users can Save the scenes from “SAVE/VIEW”tap:
“SWITCH ”tap is for the sources switching: Select the input source, client the
outputs, then click “OK”button to confirm switching:

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Users can double click on the Input and Output numbers to rename them:
Users can right click on any of the Input numbers to set up the EDID:

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NO.
EDID description
NO.
EDID description
1
OUT1(OUTPUT PORT 1)
5
1080p, Dolby. DTS 5.1
2
OUT2(OUTPUT PORT 2)
6
1080p, HD Audio 7.1
3
OUT3(OUTPUT PORT 3)
7
3D,Stereo Audio 2.0
4
OUT4(OUTPUT PORT 4)
8
3D, Dolby. DTS 5.1
5
OUT5(OUTPUT PORT 5)
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3D, HD Audio 7.1
6
OUT6(OUTPUT PORT 6)
10
4k*2k, Stereo Audio 2.0
7
OUT7(OUTPUT PORT 7)
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4k*2k, Dolby. DTS 5.1
8
OUT8(OUTPUT PORT 8)
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4k*2k, HD Audio 7.1
1
1080i,Stereo Audio 2.0
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1024x768 DVI
2
1080i, DOLBY/DTS 5.1
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1920X1080 DVI
3
1080i, HD Audio 7.1
15
1920X1200 DVI
4
1080p, Stereo AUDIO 2.0
“LOAD”tap for users to recall the saved scenes:

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WEB GUI browser Control
Users also can use the WEB browser to control the matrix switcher, users can have the
matrix switcher connected with the PC with the LAN cable directly or have the matrix
switcher connected the same network switch. The default IP address of the matrix switcher
is 192.168.1.80.
After opening the browser, users can type the matrix switcher IP address and press enter:
The default user name is admin and the password is admin.
After login, it will turn to “Home”interface, users can do the sources switching, scenes
recall, save and the EDID management here.

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Setup interface for users to do the IP address, COM baud rate and buzzer settings:
Account interface for users to change the login user name and password:
The 3rd Party Control command
LAN
IP address: 192.168.1.80 (default IP)
Protocol: UDP
Port: 4000
Command: send as hex
Control instruction
Functional description
EB 90 0C 00 00 80 0B 02 (x-1) (y+7)
Switch [x] input to [y] output

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00 00
EB 90 0C 00 00 80 09 02 (0X) 00 00
00
Save current scene to [X], [X] means
number keys from 1 to 9
EB 90 0C 00 00 80 08 02 00 (0Y) 00
00
Load the input/output switching saved in [Y],
[Y] means number keys from 1 to 9
For example, input 1 Switch output 6, send: EB 90 0C 00 00 80 0B 02 00 0D 00 00
(1-1)=0, Hex is 00, (6+7) =13, Hex is 0D.
If input 1 Switch output 6, 7, 8, send EB 90 0C 00 00 80 0B 04 00 0D 0E 0F 00 00
04 00 0D 0E 0F means: 04 there are 4 port for switching (1 input and 3 outputs), the first
one 00 is the input port, the remaining 0D 0E 0F are the output ports.
EB 90 0C 00 00 80 09 02 02 00 00 00, save the previous scene to the 02;
EB 90 0C 00 00 80 08 02 00 02 00 00, load 02 scene;
EB 90 0C 00 00 80 0B 02 01 0A 00 00
RS232
Baud rate: 9600, N, 8, 1
Use RS232 direct cable
Control
instruction
Functional description
[x] X [y].
Switch [x] input to [y] output
Save [X].
Save current scene to [X], [X] means number keys from 1 to 9
Recall [Y].
Load the input/output switching saved in [Y], [Y] means number
keys from 1 to 9
Buzzer on.
Turn on the beep sound
Buzzer off.
Turn off the beep sound
8. Common Problem Shooting
Q: Serial port operation is out of order, can not control to switch?
A: The serial port is damaged or not started
Solution: Make sure the port uses direct serial port line, check the connection of PC
software serial port.
Power failure: Check the power fuses and connecting lines;
Signal interference: Make sure the cables and plugs are connected well, the cables
meet the requirements, the system is ground connected well, the AC power between
devices have the same grounding system;
Accidental damage：Sent back to the manufacturer for recondition.
9. After-Sales
9.1 Warranty Information

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The Company warrants that the process and materials of the product are not defective
under normal use and service for 2 (2) years following the date of purchase from the
Company or its authorized distributors.
If the product does not work within the guaranteed warranty period, the company will
choose and pay for the repair of the defective product or component, the delivery of the
equivalent product or component to the user for replacement of the defective item, or
refund the payment which users have made.
The replaced product will become the property of the Company.
The replacement product could be new or repaired.
Whichever is longer, any replacement or repaired of the product or component is for a
period of ninety (90) days or the remaining period of the initial warranty. The Company
shall not be responsible for any software, firmware, information, or memory data
contained in, stored in, or integrated with the product repaired by the customer's return,
whether or not during the warranty period.
9.2 Warranty limitations and exceptions
Except above limited warranty, if the product is damaged by over usage, incorrectly use,
ignore, accident, unusual physical pressure or voltage, unauthorized modification,
alteration or services rendered by someone other than the Company or its authorized
agent, the company will not have to bear additional obligations. Except using the
product properly in the proper application or normal usage.