Warranty Exclusions:
Normal Wear and Tear: Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Abuse and Misuse: Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the products or accessories for commercial
purposes or subjecting the product or accessory to abnormal usage or conditions;
or (d) other acts which are not the fault of Wolverine Data, are excluded from
coverage.
Use of Non-MovieMaker Pro Converters accessories: Defects or damage that
results from the use of Non-MovieMaker Pro's accessories or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification: Defects or damages resulting from
service, testing, adjustment, instillation, maintenance, alteration, or modification
in any way by someone other than Wolverine Data are excluded from coverage.
You must ship the products back to Wolverine Data in their original or
equivalent packaging, prepay shipping charges, and insure the shipment or
accept the risk of loss or damage during shipment. Wolverine Data will ship the
repaired or replacement products to you freight prepaid if you use an address in
the continental United States, where applicable. Shipments to other locations
will be made freight collect.
To obtain service, you must include: (a) a copy of your receipt or other
comparable proof of purchase; (b) a written description of the problem; (c) your
address and telephone number and Email address; (d) Write the RMA number
on the outside shipping packaging.
NOTE: Wolverine Data uses new and reconditioned parts made by various
manufacturers in performing limited warranty repairs and building replacement
products. If Wolverine Data repairs or replaces a product, its limited warranty
term is not extended.