Worldcast Systems SureStreamer User manual

WorldCast Systems S.A.S
20 avenue Neil Armstrong –33700 Mérignac (Bordeaux Métropole) –France
www.worldcastsystems.com
APT Mobile SureStreamer
Quick Start Tutorial
System Release 3.2.x | Document Version 3.0. | release/update: April 2020

Quick Start Tutorial: APT Mobile SureStreamer
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Quick Start Tutorial for Mobile SureStreamer
April 2020
Table of Contents
TABLE OF CONTENTS..................................................................................................................2
SAFETY PRECAUTIONS................................................................................................................4
1.0 FIRST EXAMINATION......................................................................................................5
2.0 SYSTEM WIRING AND MODEM PREPARATION...............................................................6
2.1. MOBILE SURESTREAMER WIRING (FOR INFORMATION ONLY)......................................................6
2.2. PREPARING THE SYSTEM......................................................................................................7
2.2.1. Setting up the Modems............................................................................................7
2.2.2. The Battery ...............................................................................................................8
2.2.3. Connecting to the Mobile SureStreamer Management Interface............................9
2.2.4. Test the Modem Connection....................................................................................9
2.2.5. Default Gateway for Internet Access........................................................................9
2.2.6. Open the Management GUI ...................................................................................10
3.0 GETTING STARTED .......................................................................................................11
3.1. DETERMINE THE CONNECTION MODE ..................................................................................11
3.2. SURESTREAM FOR IP AUDIO (CHAPTER 4.0)..........................................................................11
3.3. SURESTREAMVPN (CHAPTER 5.0).......................................................................................11
4.0 CONFIGURE SURESTREAM FOR IP AUDIO CODECS .......................................................12
4.1. CONNECTING YOUR IP CODEC.............................................................................................12
4.2. CREATE A NEW CONNECTION PROFILE USING A TEMPLATE........................................................13
4.3. CONNECTING TO THE STUDIO ENDPOINT ...............................................................................14
4.3.1. Modifying the Streams Table .................................................................................14
4.3.2. Modify the LAN Stream (stream #0).......................................................................15
4.3.3. Modify the WAN Streams.......................................................................................17
4.3.4. Determining the public IP Addresses of your Studio Endpoint ..............................18
4.3.5. Apply the new profile to the Mobile SureStreamer ...............................................19
4.4. CONFIGURE YOUR APT IP CODEC IN THE STUDIO ...................................................................19
4.4.1. Manage the Port Forwarding on your Gateway Router .........................................19
4.4.2. Connect the Codec to your Network......................................................................20
4.4.3. Open the Management GUI ...................................................................................21
4.4.4. Configure the Network Setting of the Codec .........................................................22
4.4.5. Applying Hostnames (Dynamic DNS)......................................................................23
4.4.6. Create a new Connection Profile............................................................................24
4.4.7. Create the Streams of the new Profile ...................................................................26
4.4.8. Create four Bi-directional Streams.........................................................................27
4.4.9. Create the Combined (Monitor) Stream ................................................................28
4.4.10. Apply the new profile to the unit ...........................................................................29
4.5. TEST THE CONNECTION......................................................................................................30
5.0 SURESTREAMVPN ........................................................................................................31
5.1. BASICS OF A SURESTREAMVPN APPLICATION ........................................................................31
5.2. MANAGEMENT GUI (MOBILE SURESTREAMER).....................................................................32
5.2.1. SureStreamVPN Network Settings –Client ............................................................33
5.2.2. ETH Interface IP Configurations..............................................................................34
5.3. SURESTREAMVPN CONFIGURATION PAGE............................................................................34
5.3.1. SureStreamVPN Operational Modes......................................................................35

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5.3.1.1. SureStreamVPN Client................................................................................................35
5.3.1.2. SureStreamVPN Server...............................................................................................35
5.3.1.3. SureStreamVPN Relay ................................................................................................35
5.4. SURESTREAMVPN (CLIENT)–MOBILE SURESTREAMER...........................................................36
5.4.1. Enable VPN (tick box) .............................................................................................36
5.4.2. Compression (tick box) ...........................................................................................36
5.4.3. VPN Mode Selector ................................................................................................36
5.4.4. Client LAN Interface................................................................................................36
5.4.5. WAN Interfaces Selection.......................................................................................36
5.4.6. MAX Jitter in Milliseconds ......................................................................................37
5.4.7. VPN Base Port.........................................................................................................37
5.4.8. VPN Destination .....................................................................................................37
5.4.9. Advanced –Masquerading.....................................................................................37
5.5. SURESTREAMVPN –STUDIO SURESTREAMER .......................................................................38
5.5.1. Network Settings ....................................................................................................38
5.5.2. ETH Interface Configuration Mode.........................................................................39
5.5.3. ETH Interface IP Configurations..............................................................................39
5.6. SURESTREAMVPN SERVER ................................................................................................40
5.6.1. Enable VPN (tick box) .............................................................................................40
5.6.2. Compression (tick box) ...........................................................................................40
5.6.3. VPN Mode Selector ................................................................................................40
5.6.4. Server LAN Interface...............................................................................................40
5.6.5. WAN Interfaces ......................................................................................................41
5.6.6. WAN Settings..........................................................................................................41
5.6.7. Advanced –Masquerading.....................................................................................41
APPENDIX A - MODEM APN .....................................................................................................42
A1.0 CONFIGURATION OF MODEM APN FOR AN UNRECOGNIZED NETWORK ......................................42
APPENDIX B - SMARTPHONE AUDIO DEVICES ..........................................................................44
B1.0 MOBILE SURESTREAMER CONFIGURATIONS...........................................................................44
B1.1 Setup the Connection Profile on the Mobile SureStreamer...................................44
B1.1.1 Chose a Connection Template ...................................................................................44
B1.1.2 Edit the Template.......................................................................................................45
B1.1.3 Edit the LAN Stream...................................................................................................45
B1.1.4 Edit the WAN Streams................................................................................................46
B1.1.5 Apply the new profile to the SureStreamer ...............................................................46
B1.2 Connect an iPhone to the Mobile SureStreamer ...................................................47
B2.0 THE LUCI LIVE APP .........................................................................................................47
B2.1 iPhone wired Network Settings..............................................................................48
B2.1.1 Configure the LAN Stream on the LUCI APP...............................................................48
B2.2 Connect an Android Phone to the Mobile SureStreamer.......................................51
B2.2.1 Smartphone wired network .......................................................................................51
B2.3 The LUCI Live APP for Android................................................................................52
B2.3.1 Configure the LAN Stream on the LUCI APP...............................................................53
B2.3.2 Connect to the Belfast Test Link.................................................................................55

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Safety Precautions
This equipment complies with international mechanical and electrical standards. To maintain this com-
pliance, as well as to ensure proper and safe working conditions and avoid electrical shocks and fire
hazards, you must comply with the following recommendations:
The device should only be utilized in the conditions described in the user manual.
The device is designed for industrial usage and must only be operated by qualified personnel.
The device may be heavy; it must be lifted and handled with care, specifically during unpacking
and set up.
Rackable products must be set in cabinet with 19” rack mounting screws.
Electrical precautions
Disconnect all sources of power before any intervention.
Any maintenance, adjustment or repair must be carried out by personnel specifically trained by
WorldCast Systems.
Before switching on the device, make sure the nominal voltage specified on the device matches
the mains nominal voltage.
The device should only be operated on a stable electrical network. If the electrical network is
not stable, a power conditioner, such as a UPS, must be used
The device must only be used with a plug that incorporates a protective ground contact.
To avoid any risk of electrocution, the protective earthing conductor must not be cut, inten-
tionally or accidentally, either on the device or on the power cord.
High quality shielded cables are mandatory.
Environmental precautions
It is necessary to verify that environmental conditions comply with those recommended in the
manual.
Nothing must obstruct the ventilation.
To avoid any electromagnetic interference, the device must only be used when it is closed, in-
stalled in a cabinet and connected to the earth as per the instructions.
The device should not be exposed to dripping or splashing and no objects filled with liquids,
such as coffee cups, should be placed on the equipment.
Connectors may be hot on high power units.
Precautions regarding the lithium battery
This device includes a lithium battery.
If the battery is not correctly replaced, there is a risk of explosion.
Only replace it with a battery of the same type. Contact us before attempting to use another type
Do not puncture the battery
Do not throw the battery in fire
Do not immerse the battery in water
Do not throw away the used battery, recycle it instead. You may send it back to us if needed.
Perchlorate material –special handling may apply, see https://dtsc.ca.gov/perchlorate/

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1.0 First Examination
With the Mobile SureStreamer, you get the components listed below.
The pre-configured and pre-wired Mobile SureStreamer in a bag which includes:
1. 1x SureStreamer unit
2. 2x pre-configured Modems
3. 1x WiFi Router and its USB power cable
4. 2x Network cables connecting the SureStreamer unit to the Modems
5. 1x Network cable connecting the SureStreamer unit to the WiFi Router
6. 1x Network cable + 1 RJ45 adapter ready to connect the SureStreamer unit to
your media streamer
7. 1x Power cable wiring connecting the SureStreamer unit and the Modems to the
Battery Pack.
8. A battery pack with charger
Figure 1-1: Pre-configured Mobile SureStreamer in the carry bag and the battery pack
If the equipment supplied does not match the items listed, please contact WorldCast
Systems or your local distributor immediately and report any shortages.

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2.0 System Wiring and Modem Preparation
2.1. Mobile SureStreamer Wiring (for information only)
The Mobile SureStreamer consists of several components that are pre-wired as follows.
The diagram below may help you if you need to replace components or change the
standard wiring.
Usually, you do not need to change the cabling.
Figure 2-1 shows the power and data connections of the Mobile SureStreamer

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2.2. Preparing the System
2.2.1. Setting up the Modems
The modems are pre-configured and
will automatically connect* to your
provider's network when the SIM
cards are inserted, and the battery is
connected.
The modems are located in the bag.
Unzip the all-around zipper on the
rear of the bag to access the modems.
Fold the modems out of the mold so
that you do not have to remove the
cables. If the Eth cable is unplugged,
put it back in the yellow LAN con-
nector.
Figure 2-2: Shows the molded foam with the modems
on the rear of the carry bag, one modem is pulled out
*If your modem does not automatically connect to the provider's network, please refer
to the instructions in APPENDIX A.
Open the SIM card slots and insert the SIM card, as shown in the pictures.
Figure 2-3 Overview of the Micro SIM card installation
After you have inserted the SIM cards, close the flaps and put the modems back into
their slots.
In the modem settings, keep the SIM card security (PIN) deactivated (default)!
When the modems are operational, the LED indicators are green.

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2.2.2. The Battery
Before connecting the battery, check the battery's charge state by pressing the
power button. Four LEDs indicate the state (100%, 75%, 50%, 25%).
Important: The battery can deliver different output voltages.
Make sure the voltage selector LED displays 12VDC!
Changing the supply Voltage
Press and hold the power button for more than one second until the voltage indicator
LEDs flash. Another short touch of the power button changes the voltage. When 12VDC
is reached, stop switching and release the button. After approx. three seconds, the
voltage selection is displayed statically.
Connecting the Battery
When the battery is sufficiently charged, and the voltage selection LED shows 12VDC,
connect the Mobile SureStreamer to the battery. Inside the battery box is the connec-
tion cable that you connect to the output socket of the battery (blue arrow on image).
The two sockets for the round plug have the same size. One is to connect the charger,
and the other is the power output. Due to the arrangement of the cables, a mix-up is
unlikely. Should there be an accidental mix-up, there will be no damage. Both round
sockets are electrically protected against damage.
The two USB ports can be used for charging a phone or other accessories.
Figure 2-4 the battery pack in the bag and zoom on the connectors

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2.2.3. Connecting to the Mobile SureStreamer Management Interface
The Mobile SureStreamer's WiFi router allows you can connect to the management in-
terface and to the Internet.
On your PC, enable the WiFi (DHCP mode) and check available wireless networks
The SSID of the Mobile SureStreamer network is: MSSr_S4xxxxx e.g. MSSr_S400049
[serial-number]
The network passphrase is individual for each SureStreamer and is the same as the
SSID, e.g., SSID: MSSr_S400049, passphrase: MSSr_S400049
The WIFI router assigns an IP address to your PC in the range of
192.168.1.100 to 192.168.1.105
If you have several Mobile SureStreamer, turn them on one at a time to identify
them properly the first time.
2.2.4. Test the Modem Connection
If the modems are successfully connected to the networks, you have Internet access via
the WIFI network. Internet access is provided via the modem at ETH0 by default.
Another reliable indication for a functioning modem connection is the IP address at
ETH0 and ETH1. Both interfaces should have public IP addresses (refer to Figure 2-5).
'
2.2.5. Default Gateway for Internet Access
The Mobile SureStreamer needs working Internet access to resolve used hostnames
(DNS lookup). You can determine which modem is used to access the Internet.
Navigate to the network configuration page in the system menu. At the top of the
page, you can select the default gateway. The modem connected to the selected de-
fault gateway (ETH0 or ETH1) will provide Internet access.
The dropdown list makes all four ETH interfaces available for selection. However,
for standard applications, the modems are connected to ETH0 and ETH1.

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2.2.6. Open the Management GUI
Once connected to the WIFI network, open a web browser to connect the management
interface.
Open your browser and enter the address: https://192.168.103.113.
Log in: User: Admin; password: admin (case sensitive)
The status page of the Management GUI opens.
Confirm the warning regarding the default credentials.
Click on "Connection Configuration"
Figure 2-5 Shows the status page of the mobile SureStreamer
Clicking on the Connection Configuration link on the status page leads to the page
where you can manage and generate profiles.