RADVision SCOPIA XT4000 Series User manual

User Guide
Version 3.1.1
For Solution 7.7, 8.0.x
Scopia XT4000 Series

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User Guide for Scopia XT4000 Series Version 3.1.1, February 18, 2013
http://www.radvision.com
RADVISION | User Guide for Scopia XT4000 Series Version 3.1.1

1About the Scopia XT Series
About the Models in the Scopia XT Series Product Line.............................................3
Comparing Between Scopia XT Series Models........................................................7
2Getting Started
Initial Workflow for XT Series Users...................................................................9
How to Control the XT Series......................................................................... 10
Accessing Scopia XT Series Web Interface.....................................................10
Accessing the Scopia XT Series Main Menu.................................................... 11
Using the XT Remote Control Unit..............................................................12
Pairing an XT Remote Control Unit with a XT Codec Unit............................. 15
Performing Basic Configuration.......................................................................17
Accessing the Quick Setup Procedure..........................................................18
Setting the System Name and Language................................................. 19
Adjusting the Image Position.............................................................. 20
Configuring Network Settings..............................................................22
Configuring Gatekeeper Settings..........................................................24
Remotely Setting the System Name and Language...........................................25
3Making Point-to-PointVideo Calls
Tips for Participating in a Videoconference........................................................ 27
TableofContents
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Dialing a Number Directly from the Endpoint...................................................... 28
Dialing a Number from the Scopia XT Series Web Interface......................................29
Modifying the Default Call Settings.................................................................. 31
Answering and Ending a Video Call.................................................................. 33
Joining a Videoconference............................................................................34
Managing the Phone Book.............................................................................34
Adding and Modifying Contacts in the Phone Book...........................................34
Searching for a Contact in the Phone Book....................................................37
Deleting a Contact from the Phone Book......................................................38
About Video Layouts................................................................................... 39
Selecting your Video Layout with One Monitor............................................... 39
Selecting your Video Layout with Two Monitors..............................................41
Changing the Video Layout During the Call....................................................44
Sharing Content ........................................................................................46
Connecting a Computer to the Scopia XT Series..............................................46
Selecting the Computer Display Resolution................................................... 48
Start Sharing Content Automatically...........................................................49
Sharing Content in the Local Conference Room.............................................. 50
Sharing Content during a Call...................................................................51
Controlling your Video and Audio.................................................................... 53
Blocking Video From the Scopia XT Series.....................................................53
Adjusting the Volume............................................................................ 54
Muting the Microphone Pod..................................................................... 55
Moderating a Videoconference Hosted by Another Scopia XT Series Endpoint.................56
4Customizing Your User Experience
Setting the User PIN Code for the Scopia XT Series Endpoint.................................... 59
Setting Call Answering Preferences..................................................................60
Confirming Call Disconnections.......................................................................61
Blocking an Incoming Call.............................................................................62
Enabling Do Not Disturb to Block All Incoming Calls...............................................63
Blocking Video Input by Default......................................................................64
Activating the Screen Saver...........................................................................65
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5Troubleshooting the Scopia XT Series
Viewing System Information for Customer Support................................................66
Resolving Monitor Display Problems..................................................................68
Resolving Problems with PC Presentations..........................................................70
Resolving XT Remote Control Unit Problems....................................................... 70
Restoring Default User Settings...................................................................... 70
Resolving Video or Audio Disruptions................................................................ 72
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Scopia XT Series endpoints incorporate state-of-the-art video technology for high definition
(HD) conferencing. All models of the XT Series include the XT Codec Unit which performs the
bulk of the professional videoconferencing, an elegant remote control which gives intuitive
access to its features, and a camera, which varies depending on the specific model.
This section provides an overview of the general features and capabilities available in the
different Scopia XT Series models (Figure 1-1 on page 2):
•Excellent video quality, with resolutions of up to 1080p at an unprecedented 60 frames
per second (fps), depending on the model.
•Support for dual HD video streams, allowing presentations and video clips to be shared in
resolutions of up to 1080p 60 fps, depending on the model.
This includes either video input from two cameras, or one video stream from the camera,
and one presentation stream from the PC.
•Allows to easily share data and presentations with third-party endpoints.
•DVD-quality audio with up to 48 kHz sampling rate audio encoding capability, depending
on the model. The sampling rate is a measure of the accuracy of the audio when it is
digitized. As the frequency with which the audio data is collected, or "sampled",
increases, so does the audio quality.
Audio input is provided with either with a dedicated 3-way/1-way Microphone Pod, or a
microphone embedded in the camera, depending on the model.
•High quality video and audio even with limited bandwidth or poor network conditions, by
using two compression methods:
–H.264 Scalable Video Coding Technology (SVC, in selected models only).
SVC dramatically increases error resiliency and video quality without the need for
higher bandwidth. It is especially effective over networks with high packet loss (like
wireless networks) which deliver low quality video.
–H.246 High Profile, which is a video compression standard used for bandwidth
efficiency. This allows quality video at much lower bit rates (selected models only).
•Ability to host videoconferences locally with a high-capacity embedded MCU, without
requiring an external MCU deployment (selected models only).
1AbouttheScopiaXTSeries
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•For an even better experience, Scopia Control enables you to select and control the
camera for the videoconference, by using the pan, tilt, and zoom features, and activate
the PiP view using the intuitive touch interface of an Apple®iPad®(may require license,
depending on the model).
The PiP (Picture In Picture) view shows a video image in the main screen, with an
additional smaller image overlapping in the corner. For more information about video
layouts, see “About Video Layouts” on page 39.
•Secure point-to-point video calls and videoconferences, via encrypted connections. You
can have up to three remote encrypted participants in a videoconference.
Note Using encryption is subject to local regulation, in some countries it is restricted or
limited for usage. Please consult your local reseller for further details.
Figure 1-1 on page 2 shows the different Scopia XT Series endpoints available.
Figure 1-1 Scopia XT Series products
For more information about the specific models in the Scopia XT Series product line:
•About the Models in the Scopia XT Series Product Line................................. page 3
•Comparing Between Scopia XT Series Models............................................ page 7
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AbouttheModelsin theScopiaXT SeriesProductLine
Scopia XT Series endpoints incorporate state-of-the-art video technology for high definition
(HD) conferencing. All models of the XT Series include the XT Codec Unit which performs the
bulk of the professional videoconferencing, an elegant remote control which gives intuitive
access to its features, and a camera, which varies depending on the specific model.
This section provides an overview of each model in the Scopia XT Series product line. For more
information about the features and capabilities available for Scopia XT Series endpoints, see
“About the Scopia XT Series” on page 1. To easily compare the different Scopia XT Series
endpoints, see “Comparing Between Scopia XT Series Models” on page 7.
The Scopia XT Series includes the following models:
•Scopia XT5000
With HD 1080p video at 60 frames per second (fps), Scopia XT5000 sets the standard for an
exceptional videoconferencing experience, and is designed for easy setup and control.
The 3-way Microphone Pod provides superb signal-to-noise ratios, which isolates speakers'
voices over background noise and gives a crisp high quality sound. You can also add a
second microphone for unparalleled large room coverage.
Figure 1-2 Scopia XT5000
•Scopia XT4000 Series
Experience cost-effective HD videoconferencing with the Scopia XT4000 Series, which was
designed specifically for small meeting rooms. The included camera has 5x with an option
to upgrade to 10x.
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Figure 1-3 SCOPIA XT4200
•Scopia XT1200
The Scopia XT1200 room-system uses the previous generation XT Codec Unit to provide
excellent video and audio quality:
–Includes a high-quality camera (10x optical zoom, and an additional 4x digital zoom)
–The 3-way Microphone Pod provides superb signal-to-noise ratios. You can also add a
second microphone for unparalleled large room coverage.
Figure 1-4 Scopia XT1200
•Scopia XT Telepresence
Experience the immersive feeling of telepresence using the Scopia XT Telepresence
platform. The excellent video quality in each of the three cameras, combined with high-
quality audio, give the feeling of an in-person meeting.
Depending on the XT Codec Unit used in your XT Telepresence deployment, you can
inherit the features of the Scopia XT1200 or the Scopia XT5000.
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Figure 1-5 Scopia XT Telepresence
•Scopia XT Executive
Designed as a professional personal endpoint, the Scopia XT Executive is an all-in-one HD
videoconferencing desktop endpoint and PC monitor. The Scopia XT Executive fully
integrates with your PC or Mac. Using a unique control application, you can place calls,
join videoconferences, and navigate the system menus with your computer's keyboard and
mouse. The XT Remote Control Unit can be used as well.
The Scopia XT Executive has a built-in, high-quality HD camera with a maximum resolution
of 1080p at 30 frames per second (fps) together with the display. To fit your
videoconferencing needs, you can also connect an optional XT Premium Camera with PTZ
capability.
RADVISION | User Guide for Scopia XT4000 Series Version 3.1.1 About the Scopia XT Series | 5

Figure 1-6 Scopia XT Executive
•Scopia XT Meeting Center
The Scopia XT Meeting Center is a high performance HD videoconferencing system,
designed to quickly convert a regular meeting room into a videoconferencing room: it
includes single or dual 55-inch high-quality monitors mounted on a mobile stand. This
system uses the powerful XT5000 Series codec.
Figure 1-7 Scopia XT Meeting Center
The XT5000, Scopia XT1200, and Scopia XT Executive can also locally host HD continuous
presence videoconferences with their built-in MCU. You can choose a license of up to 4 or 9
participants.
Depending on your deployment and the model, you can locally host videoconferences with
other endpoints (including H.323, SIP, Scopia XT Desktop clients, Scopia Mobile, and ISDN
RADVISION | User Guide for Scopia XT4000 Series Version 3.1.1 About the Scopia XT Series | 6

endpoints, if your deployment includes an ISDN gateway such as Scopia 100 Gateway) without
relying on an external MCU. You can locally host videoconferences with the following editions:
•Scopia XT Series MCU Edition
The Scopia XT Series MCU Edition allows you to host videoconferences with standard
H.323, SIP, and ISDN (via Scopia 100 Gateway) endpoints on your chosen XT Series model.
•Scopia XT Series SMB Edition
The Scopia XT Series SMB Edition allows you to host videoconferences with a variety of
different endpoints on your chosen XT Series model: Scopia XT Desktop clients, Scopia
Mobile clients, H.323, SIP, and ISDN (via Scopia 100 Gateway) endpoints.
It includes the software of the Scopia XT Desktop Server which must be deployed in the
DMZ.
Note If your license allows 9 participants, you can include up to 8 remote endpoints.
If any participants in the videoconference connect from Scopia XT Desktop clients or
devices running Scopia Mobile, you can include up to 7 remote endpoints, since one
port is reserved for connecting to the Scopia XT Desktop Server.
For more information on the SMB Solution deployment, see Solution Guide for SCOPIA
Solution.
ComparingBetweenScopiaXT SeriesModels
Scopia XT Series endpoints incorporate state-of-the-art video technology for high definition
(HD) conferencing. All models of the XT Series include the XT Codec Unit which performs the
bulk of the professional videoconferencing, an elegant remote control which gives intuitive
access to its features, and a camera, which varies depending on the specific model.
This section provides a comparison between the models of the Scopia XT Series product line.
For an overview of each model, see “About the Models in the Scopia XT Series Product Line”
on page 3. To see details about the features and capabilities of Scopia XT Series endpoints,
see “About the Scopia XT Series” on page 1.
Table 1-1 on page 8 summarizes the differences between each of the models in the Scopia
XT Series.
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Table 1-1 Differences in features for models in the Scopia XT Series
Feature Scopia XT5000
Series Scopia XT4000 Series Scopia XT1200 Scopia XT1000 Piccolo Scopia XT Telepresence Scopia XT Executive
Maximum HD
Resolution 1080p 60fps 720p 60fps 1080p 30fps 720p 60fps 1080p x3 at 60 or 30 fps 720p 30fps/60 fps (1080p
optional)
Hosting with
internal MCU Can host video- conferences
(optional)
_ Can host video-
conferences
(optional)
_ _ Can host video-
conferences
(optional)
Camera PTZ camera PTZ camera PTZ camera PTZ camera _ Built-in camera
(PTZ camera
optional)
Optical Zoom 10x optical
zoom 5x optical zoom (10x
optional)
10x optical
zoom 5x optical zoom 10x optical zoom 10x optical zoom for
optional
camera
Total Zoom
(Optical x
Digital)
40x total zoom 40x total zoom
(optional) 10x total zoom (40x optional) 5x total zoom _ 40x total zoom for optional
camera
Dual Video
Resolution Dual video at 1080p 60 fps Dual video at 720p 60fps Dual video at 1080p 30fps Dual video at 720p 60fps Dual video at 1080p 60/30
fps
Dual video at
1080p 60 fps
High network
error
resilience
SVC & H.264
High Profile SVC & H.264 High Profile _ _ SVC & H.264 High Profile
(optional)
SVC & H.264
High Profile
High-quality
audio 48 kHz sampling rate 48 kHz sampling rate 48 kHz sampling rate 48 kHz sampling rate 48 kHz sampling rate 48 kHz sampling rate
Type of
Microphone 3-way Microphone
Pod
1-way
Microphone
Pod
3-way
Microphone
Pod
3-way
Microphone
Pod
3-way
Microphone
Pod
Built-in
microphone
(Microphone
Pod optional)
Additional
Ethernet
connection
speed
10/100/1000
Mbps 10/100/1000 Mbps (optional) 10/100 Mbps (optional) 10/100 Mbps (optional) 10/100 or 10/100/1000
Mbps
10/100/1000
Mbps
Scopia Control Scopia Control Scopia Control
(optional) Scopia Control (optional) Scopia Control (optional) Scopia Control Scopia Control (optional)
RADVISION | User Guide for Scopia XT4000 Series Version 3.1.1 About the Scopia XT Series | 8

To get started with video calls and videoconferences, activate the product and use the quick
setup wizard to configure the basic settings of the unit. We recommend following the
workflow described in “Initial Workflow for XT Series Users” on page 9.
•Initial Workflow for XT Series Users....................................................... page 9
•How to Control the XT Series............................................................. page 10
•Performing Basic Configuration........................................................... page 17
Initial WorkflowforXT SeriesUsers
To quickly get started with your XT Series, follow the steps in this workflow.
Before you begin
Your system administrator should install and activate your XT Series. For details, see the
following documentation:
•Quick Setup Guide for Scopia XT Series: Explains the simplest configuration necessary for
the system to work properly.
•Safety Instructions leaflet for Scopia XT Series
•Installation Guide for Scopia XT Series
Your system administrator may have customized certain features described in this guide to
suit the environment of your company.
Procedure
Step 1 Turn on the XT Codec Unit by pressing the Power key on the XT Remote Control Unit.
Step 2 Configure the basic settings required to start using the XT Series, as described in “Performing
Basic Configuration” on page 17.
2GettingStarted
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For details on how to use the XT Remote Control Unit and access both the endpoint interface
and the web interface, see “How to Control the XT Series” on page 10.
Step 3 You can now make point-to-point video calls and videoconferences, as described in “Making
Point-to-Point Video Calls” on page 27.
Enter the number using your XT Remote Control Unit, and press or ok/menu. For other
ways to make a call, see “Dialing a Number Directly from the Endpoint” on page 28 or
“Dialing a Number from the Scopia XT Series Web Interface” on page 29.
Before or during the meeting, you can define your video layout or share a presentation by
connecting a computer.
Step 4 Set up your phonebook to easily dial your contacts, as described in “Managing the Phone
Book” on page 34.
Step 5 Customize XT Series settings to best fit your needs, as described in “Customizing Your User
Experience” on page 59.
For example, you can block others from seeing your video by default, define when the system
answers calls, or request a confirmation prompt before calls are disconnected.
HowtoControl theXTSeries
You can set up and control your XT Series, as well as make calls, in the following ways:
•From the endpoint's main menu, using your XT Remote Control Unit (see “Using the XT
Remote Control Unit” on page 12 and “Accessing the Scopia XT Series Main Menu” on
page 11).
•From the XT Series's web interface (see “Accessing Scopia XT Series Web Interface” on
page 10).
Before performing initial configuration, we recommend reading the following topics to
familiarize yourself with how to control the XT Series:
•Accessing Scopia XT Series Web Interface............................................... page 10
•Accessing the Scopia XT Series Main Menu.............................................. page 11
•Using the XT Remote Control Unit....................................................... page 12
AccessingScopiaXT SeriesWeb Interface
This procedure describes how to access the Scopia XT Series web interface. The Scopia XT
Series supports the following internet browsers:
•Internet Explorer version 8 or later
•Google Chrome version 11 or later
•Mozilla Firefox version 3.6 or later
•Apple Safari version 5 or later
•Opera version 11 or later
RADVISION | User Guide for Scopia XT4000 Series Version 3.1.1 Getting Started | 10

Procedure
Step 1 Open any of the supported internet browsers and enter the XT Codec Unit IP address.
For example, http://1.2.3.4/.
The Scopia XT Series login page opens.
Figure 2-1 Logging into the Scopia XT Series web interface
Step 2 Enter the username and password.
The default credentials for remote access are:
•Username - Admin
•Password - 1234
Note We recommend changing the default credentials after logging in for the first time,
as described in the Administrator Guide for Scopia XT Series.
Step 3 (Optional) Select the web interface language from the Language list.
Step 4 Select Login.
AccessingtheScopia XTSeriesMain Menu
After switching on the Scopia XT Series, the main menu appears and you can do the following:
•Make audio and video calls
•View contacts in the phone book
•Start sharing content from your computer
•Adjust the camera position. You can also store the position to retrieve it later.
•Perform basic configuration, such as setting the interface language
•Set your preferences, such as activating the Do Not Disturb feature
•Check the system status
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You navigate Scopia XT Series menus using arrow keys and pressing the ok/menu key on the
XT Remote Control Unit (for details, see “Using the XT Remote Control Unit” on page 12).
Procedure
Step 1 Verify that the LED on the front panel of the XT Codec Unit is blinking.
Step 2 Turn on the XT Codec Unit by pressing the Power key on the XT Remote Control Unit.
Step 3 The system home page appears on the monitors, and you can access the following:
•Call—making audio and video calls
•Contacts—access to the phonebook
•Present—start sharing content from your computer
•Control Camera—adjust camera position
•Configure—perform basic configuration and check the system status
Note When you access the system for the first time only, the Quick Setup wizard is
displayed (for details, see “Accessing the Quick Setup Procedure” on page 18).
Figure 2-2 Main menu
Step 4 Select one of the options using the arrow keys of the XT Remote Control Unit.
Using the XTRemote ControlUnit
This section explains how to use the XT Remote Control Unit to navigate through the system
menus, and lists the function of each key.
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The XT Remote Control Unit has an improved design and increases usability to give you a
smoother and more efficient videoconferencing experience. Figure 2-3 on page 13 describes
the functions of the XT Remote Control Unit.
Figure 2-3 The new XT Remote Control Unit
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Use the XT Remote Control Unit to navigate through system menus, as follows:
•Scroll through menus and options using the arrow keys and pressing the ok/menu key.
Note Use the ok/menu key to select an item or a specific option, such as when choosing
the interface language. If there are less than 5 options in a list, press ok/menu
repeatedly to scroll through the options.
•Use the XT Remote Control Unit keypad to enter letters and digits.
The default input method is abc1: you must press the required character key on the XT
Remote Control Unit repeatedly before entering a digit. To enter text in the XT Series
interface, scroll to the input field and enter the required characters.
The current input method is displayed in the field you are in:
RADVISION | User Guide for Scopia XT4000 Series Version 3.1.1 Getting Started | 14

You can also switch between ABC, abc, and 123 input methods by pressing 1/a/A
repeatedly while the cursor is in the input field.
Pairing anXT RemoteControlUnit with aXT CodecUnit
Multiple XT Codec Units can be set up in the conference room and controlled with different XT
Remote Control Units.
Each XT Remote Control Unit is dedicated to one XT Codec Unit by pairing them. This is done
by configuring the same numeric code in your XT Remote Control Unit and the system
software.
An XT Remote Control Unit is configured with code 01 by default.
Before you begin
Decide what numeric code you want to use for your monitor and the XT Codec Unit. You can
choose any value between 1-99.
Procedure
Step 1 Access the general settings, as follows:
•From the web interface, select Basic Settings > General.
•From the endpoint's Main menu, select Configure > General.
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