RADVision Scopia XT5000 Series User manual

Scopia XT5000 Endpoint with
Embedded Server for IP Office
User Guide
Version 3.2
For Avaya IP Office 8.1
3.2

© 2000-2013 RADVISION Ltd. All intellectual property
rights in this publication are owned by RADVISION Ltd
and are protected by United States copyright laws, other
applicable copyright laws and international treaty
provisions. RADVISION Ltd retains all rights not
expressly granted.
All product and company names herein may be
trademarks of their registered owners.
This publication is RADVISION confidential. No part of
this publication may be reproduced in any form
whatsoever or used to make any derivative work without
prior written approval by RADVISION Ltd.
No representation of warranties for fitness for any
purpose other than what is specifically mentioned in this
guide is made either by RADVISION Ltd or its agents.
RADVISION Ltd reserves the right to revise this
publication and make changes without obligation to notify
any person of such revisions or changes. RADVISION
Ltd may make improvements or changes in the
product(s) and/or the program(s) described in this
documentation at any time.
If there is any software on removable media described in
this publication, it is furnished under a license agreement
included with the product as a separate document. If you
are unable to locate a copy, please contact RADVISION
Ltd and a copy will be provided to you.
Unless otherwise indicated, RADVISION registered
trademarks are registered in the United States and other
territories. All registered trademarks recognized.
For further information contact RADVISION or your local
distributor or reseller.
User Guide for Scopia XT5000 Endpoint with Embedded
Server for IP Office Version 3.2 , June 9, 2013
http://www.radvision.com
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Notices | 2

Table of Contents
Chapter 1: About the Scopia XT Endpoint for IP Office
Chapter 2: Getting Started
Initial Workflow for XT Endpoint Users .............................................................................................................8
How to Control the XT Endpoint .......................................................................................................................9
Accessing XT Endpoint Web Interface .................................................................................................9
Accessing the Main Menu of the XT Endpoint ................................................................................... 10
Using the XT Remote Control Unit .....................................................................................................12
Pairing an XT Remote Control Unit with a XT Codec Unit .......................................................14
Performing Basic Configuration ......................................................................................................................16
Accessing the Quick Setup Procedure ...............................................................................................17
Setting the System Name and Language .................................................................................18
Adjusting the Image Position ....................................................................................................19
Configuring Network Settings ...................................................................................................21
Configuring Gatekeeper Settings ..............................................................................................23
Remotely Setting the System Name and Language .......................................................................... 24
Chapter 3: Starting a Videoconference
Preparing for a Videoconference ....................................................................................................................26
Tips for Participating in a Videoconference ........................................................................................26
Managing the Phone Book ................................................................................................................. 27
Adding and Modifying Contacts in the Phone Book .................................................................27
Searching for a Contact in the Phone Book ............................................................................. 30
Deleting a Contact from the Phone Book .................................................................................31
Dialing a Number Directly from the Endpoint .................................................................................................31
Dialing a Number from the XT Endpoint Web Interface .................................................................................33
Modifying the Default Call Settings ................................................................................................................ 35
Answering and Ending a Video Call ...............................................................................................................37
Joining a Videoconference .............................................................................................................................38
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Table of Contents | 3

Chapter 4: During Your Videoconference
Recording a Videoconference ........................................................................................................................39
Setting Your Recording Preferences ..................................................................................................39
Starting a Recording ...........................................................................................................................41
Viewing a Recording from the Web Interface .....................................................................................44
Controlling your Video and Audio ...................................................................................................................45
Blocking Video From the Scopia XT Endpoint for IP Office ...............................................................45
Moving the Camera's Position ............................................................................................................46
Adjusting the Volume ..........................................................................................................................48
Muting the Microphone Pod ................................................................................................................49
About Video Layouts .......................................................................................................................................50
Selecting your Video Layout with One Monitor .................................................................................. 50
Selecting your Video Layout with Two Monitors .................................................................................52
Changing the Video Layout During the Call .......................................................................................55
Sharing Content ..............................................................................................................................................57
Connecting a Computer to the Scopia XT Endpoint for IP Office ...................................................... 57
Selecting the Computer Display Resolution .......................................................................................59
Start Sharing Content Automatically ...................................................................................................60
Sharing Content in the Local Conference Room ................................................................................61
Sharing Content during a Call ............................................................................................................ 62
Chapter 5: Hosting Videoconferences with the Built-in MCU
Starting a Locally Hosted Videoconference ................................................................................................... 65
Hiding your Video and Audio from the Videoconference ............................................................................... 66
Changing the Video Layout from the Scopia XT Endpoint for IP Office ........................................................ 67
Moderating a Hosted Videoconference ..........................................................................................................69
Moderating a Videoconference Hosted by Another Scopia XT Endpoint for IP Office ..................................71
Ending a Videoconference ............................................................................................................................. 73
Chapter 6: Customizing Your User Experience
Setting the User PIN Code for the Scopia XT Endpoint for IP Office ............................................................ 75
Setting Call Answering Preferences ...............................................................................................................76
Confirming Call Disconnections ......................................................................................................................77
Enabling Do Not Disturb to Block All Incoming Calls .....................................................................................78
Blocking Video Input by Default ......................................................................................................................80
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Table of Contents | 4

Activating the Screen Saver ...........................................................................................................................81
Chapter 7: Troubleshooting the Scopia XT Endpoint for IP Office
Viewing System Information for Customer Support .......................................................................................82
Resolving Monitor Display Problems ..............................................................................................................84
Resolving Problems with PC Presentations ...................................................................................................86
Resolving XT Remote Control Unit Problems ................................................................................................86
Restoring Default User Settings .....................................................................................................................86
Resolving Video or Audio Disruptions ............................................................................................................88
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Table of Contents | 5

Chapter 1 | About the Scopia XT Endpoint
for IP Office
The Scopia XT Endpoint for IP Office incorporates state-of-the-art video technology for high definition (HD)
conferencing, allowing you to locally host videoconferences with the built-in MCU. Videoconferences can include a
variety of different endpoints: H.323, SIP, Scopia XT Desktop clients and Scopia Mobile clients (with the Scopia XT
Desktop Server), and ISDN endpoints (via Scopia 100 Gateway).
Avaya IP Office connects to the Scopia XT Endpoint for IP Office as a SIP server, allowing to host videoconferences
and add Avaya endpoints to videoconferences. Figure 1: A typical Scopia XT Endpoint for IP Office deployment on
page 6 shows a typical deployment integrating Scopia XT Endpoint for IP Office with Avaya IP Office.
You can use the Scopia XT Endpoint for IP Office as an MCU only, or as an endpoint by connecting a monitor,
camera, and microphone.
Figure 1: A typical Scopia XT Endpoint for IP Office deployment
This section provides an overview of the general features and capabilities available in the Scopia XT Endpoint for IP
Office:
Important:
If you do not register to IP Office, you cannot host videoconferences or use the full functionality of the system. See
Installation Guide for Scopia XT Endpoint for IP Office for details.
•Ability to host videoconferences locally with a high-capacity embedded MCU, without requiring an external
MCU deployment.
•Excellent video quality, with resolutions of 720p, and up to 1080p at an unprecedented 60 frames per second
(fps), depending on the license.
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 About the Scopia XT Endpoint for IP Office | 6

•Support for dual HD video streams, allowing presentations and video clips to be shared in resolutions of up to
1080p 60 fps, depending on the license.
This includes either video input from two cameras, or one video stream from the camera, and one presentation
stream from the PC.
•Allows to easily share data and presentations with third-party endpoints.
•DVD-quality audio with up to 48 kHz sampling rate audio encoding capability. The sampling rate is a measure
of the accuracy of the audio when it is digitized. As the frequency with which the audio data is collected, or
"sampled", increases, so does the audio quality.
Audio input is provided with a dedicated 3-way Microphone Pod.
•High quality video and audio even with limited bandwidth or poor network conditions, by using two compression
methods:
–H.264 Scalable Video Coding Technology (SVC).
SVC dramatically increases error resiliency and video quality without the need for higher bandwidth. It is
especially effective over networks with high packet loss (like wireless networks) which deliver low quality
video.
–H.246 High Profile, which is a video compression standard used for bandwidth efficiency. This allows
quality video at much lower bit rates.
•Ability to record videoconferences .
•For an even better experience, Scopia Control enables you to select and control the camera for the
videoconference, by using the pan, tilt, and zoom features, and place a call using the intuitive touch interface of
an Apple®iPad®.
•Secure point-to-point video calls and videoconferences, via encrypted connections or using TLS certificates.
You can have up to three remote encrypted participants in a videoconference.
Important:
Using encryption is subject to local regulation. In some countries it is restricted or limited for usage. For more
information, consult your local reseller.
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 About the Scopia XT Endpoint for IP Office | 7

Chapter 2 | Getting Started
To get started with video calls and videoconferences, activate the product and use the quick setup wizard to
configure the basic settings of the unit. We recommend following the workflow described in Initial Workflow for XT
Endpoint Users on page 8.
Navigation
•Initial Workflow for XT Endpoint Users on page 8
•How to Control the XT Endpoint on page 9
•Performing Basic Configuration on page 16
Initial Workflow for XT Endpoint Users
About this task
To quickly get started with your XT Endpoint, follow the steps in this workflow.
Before you begin
Your system administrator should install and activate your XT Endpoint, which includes registering the
system to the IP Office Proxy/Registrar, as described in Administrator Guide for Scopia XT Endpoint for
IP Office. For details, see the following documentation:
•Quick Setup Guide for Scopia XT Endpoint for IP Office: Explains the simplest configuration
necessary for the system to work properly.
•Safety Instructions leaflet for Scopia XT Endpoint for IP Office
•Installation Guide for Scopia XT Endpoint for IP Office
Your system administrator may have customized certain features described in this guide to suit the
environment of your company.
Procedure
1. Turn on the XT Codec Unit by pressing the Power key on the XT Remote Control Unit.
2. Configure the basic settings required to start using the XT Endpoint, as described in
Performing Basic Configuration on page 16.
For details on how to use the XT Remote Control Unit and access both the endpoint interface
and the web interface, see How to Control the XT Endpoint on page 9.
3. You can now make point-to-point video calls and host videoconferences, as described in
Starting a Videoconference on page 26 and Hosting Videoconferences with the Built-in
MCU on page 65.
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 8

Enter the number using your XT Remote Control Unit, and press or ok/menu. For other
ways to make a call, see Dialing a Number Directly from the Endpoint on page 31 or
Dialing a Number from the XT Endpoint Web Interface on page 33.
Before or during the meeting, you can do the following (see During Your Videoconference on
page 39 for details):
•Define your video layout
•Share a presentation from your computer
•Record the videoconference (license required)
4. Set up your phonebook to easily dial your contacts, as described in Managing the Phone
Book on page 27.
5. Customize XT Endpoint settings to best fit your needs, as described in Customizing Your
User Experience on page 75.
For example, you can block others from seeing your video by default, define when the
system answers calls, or request a confirmation prompt before calls are disconnected.
How to Control the XT Endpoint
You can set up and control your XT Endpoint, as well as make calls, in the following ways:
•From the endpoint's main menu, using your XT Remote Control Unit (see Using the XT Remote
Control Unit on page 12 and Accessing the Main Menu of the XT Endpoint on page 10).
•From the XT Endpoint's web interface (see Accessing XT Endpoint Web Interface on page 9).
Before performing initial configuration, we recommend reading the following topics to familiarize yourself
with how to control the XT Endpoint:
Navigation
•Accessing XT Endpoint Web Interface on page 9
•Accessing the Main Menu of the XT Endpoint on page 10
•Using the XT Remote Control Unit on page 12
Accessing XT Endpoint Web Interface
About this task
This procedure describes how to access the XT Endpoint web interface. The XT Endpoint supports the
following internet browsers:
•Internet Explorer version 8 or later
•Google Chrome version 11 or later
•Mozilla Firefox version 3.6 or later
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 9

•Apple Safari version 5 or later
•Opera version 11 or later
Procedure
1. Open any of the supported internet browsers and enter the system's IP address.
For example, http://1.2.3.4/.
The XT Endpoint login page opens.
Figure 2: Logging into the XT Endpoint web interface
2. Enter the username and password.
The default username for the web interface is Admin and the default password is 1234.
Important:
We recommend changing the default credentials after logging in for the first time, as
described in the Administrator Guide for Scopia XT Endpoint for IP Office.
3. (Optional) Select the web interface language from the Language list.
4. Select Login.
Accessing the Main Menu of the XT Endpoint
About this task
After switching on the XT Endpoint, the main menu appears and you can do the following:
•Make audio and video calls
•View contacts in the phone book
•Start sharing content from your computer
•Adjust the camera position. You can also store the position to retrieve it later.
•Record your videoconferences (license required)
•Perform basic configuration, such as setting the interface language
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 10

•Set your preferences, such as activating the Do Not Disturb feature
•Check the system status
You navigate XT Endpoint menus using arrow keys and pressing the ok/menu key on the XT Remote
Control Unit (for details, see Using the XT Remote Control Unit on page 12).
Procedure
1. Verify that the LED on the front panel of the XT Codec Unit is blinking.
2. Turn on the XT Codec Unit by pressing the Power key on the XT Remote Control Unit.
3. The system home page appears on the monitors, and you can access the following menus:
•Call—make audio and video calls
•Contacts—view, edit, and call contacts in the phonebook
•Present—start sharing content from your computer
•Control Camera—adjust camera position
•Recording—start recording a videoconference (license required)
•Configure—perform basic configuration and check the system status
Important:
When you access the system for the first time only, the Quick Setup wizard is displayed
(for details, see Accessing the Quick Setup Procedure on page 17).
Figure 3: Main menu
4. Select one of the options using the arrow keys of the XT Remote Control Unit.
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 11

Using the XT Remote Control Unit
This section explains how to use the XT Remote Control Unit to navigate through the system menus,
and lists the function of each key.
The XT Remote Control Unit has an improved design and increases usability to give you a smoother and
more efficient videoconferencing experience. Figure 4: The new XT Remote Control Unit on page 12
describes the functions of the XT Remote Control Unit.
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 12

Figure 4: The new XT Remote Control Unit
Use the XT Remote Control Unit to navigate through system menus, as follows:
•Scroll through menus and options using the arrow keys and pressing the ok/menu key.
Important:
Use the ok/menu key to select an item or a specific option, such as when choosing the interface
language. If there are less than 5 options in a list, press ok/menu repeatedly to scroll through
the options.
•Use the XT Remote Control Unit keypad to enter letters and digits.
The default input method is abc1: you must press the required character key on the XT Remote
Control Unit repeatedly before entering a digit. To enter text in the XT Endpoint interface, scroll to
the input field and enter the required characters.
The current input method is displayed in the field you are in:
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 13

You can also switch between ABC, abc, and 123 input methods by pressing 1/a/A repeatedly
while the cursor is in the input field.
Pairing an XT Remote Control Unit with a XT Codec Unit
About this task
Multiple XT Codec Units can be set up in the conference room and controlled with different XT Remote
Control Units.
Each XT Remote Control Unit is dedicated to one XT Codec Unit by pairing them. This is done by
configuring the same numeric code in your XT Remote Control Unit and the system software.
An XT Remote Control Unit is configured with code 01 by default.
Before you begin
Decide what numeric code you want to use for your monitor and the XT Codec Unit. You can choose
any value between 1-99.
Procedure
1. Access the general settings, as follows:
•From the web interface, select Basic Settings > General.
•From the endpoint's Main menu, select Configure > General.
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 14

Figure 5: Setting the XT Remote Control Unit Code
2. Enter the numeric code in the Remote control code field. You can choose any value
between 1-99.
3. From the web interface only, select Save.
4. On the XT Remote Control Unit, press the *and #keys simultaneously until the red led blinks
twice.
Figure 6: Setting the code on the XT Remote Control Unit
5. Using the keypad, type the number you just entered in the Remote control code field.
Important:
You must always use two digits for a code. For example, to set the code to “1”, enter “01”.
The code of the XT Remote Control Unit is changed and the Remote Control icon with
the new Remote Control code appear at the top-right corner of the screen:
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 15

Important:
The code and icon do not appear when the default code, 01, is used.
6. Set the code and exit by doing one of the following:
•In the web interface, select Finish.
•In the endpoint, press OK.
Performing Basic Configuration
Before you perform basic configuration for the XT Endpoint, your system administrator should install and
activate your XT Endpoint (for details, see the Quick Setup Guide for Scopia XT Endpoint for IP Office,
the Installation Guide for Scopia XT Endpoint for IP Office, and Safety Instructions leaflet for Scopia XT
Endpoint for IP Office.
To start using your XT Endpoint, first define basic settings, such as the system's name, language, and
network settings. This is relevant for both new installations, and also after restoring default settings and
re-installing software.
Important:
Your system administrator might already have set these parameters for you and customized certain
features described in this guide to suit the environment of your company. If your administrator set up
PIN protection, you need the PIN number before continuing with the configuration.
You can define these settings as follows:
•Following the quick setup procedure on the XT Endpoint endpoint.
We recommend this method to quickly start using your XT Endpoint, since the quick setup wizard
includes only the basic required settings.
•Remotely defining the settings from the XT Endpoint web interface (see Accessing XT Endpoint
Web Interface on page 9).
Your administrator may define some settings remotely, such as for the network or gatekeeper (see
the Scopia XT Endpoint for IP Office Installation Guide for details). The quick setup is available
from the web interface if you have not already completed the procedure from the endpoint.
You cannot remotely set the image on the monitor; this must be done from the endpoint itself.
Navigation
•Accessing the Quick Setup Procedure on page 17
•Remotely Setting the System Name and Language on page 24
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 16

Accessing the Quick Setup Procedure
About this task
Access the quick setup procedure to define basic settings for your Scopia XT Endpoint for IP Office,
such as the system's name, language, and network settings. Follow the tasks of the quick setup
procedure in the order they are presented.
This is relevant for both new installations, and also after restoring default settings and re-installing
software.
You can do this procedure from the endpoint itself or from the XT Endpoint web interface.
Before you begin
Your system administrator might already have set these parameters for you and customized certain
features described in this guide to suit the environment of your company. If your administrator set up PIN
protection, you need the PIN number before continuing with the configuration.
Procedure
1. The quick setup wizard automatically appears the first time you access the Scopia XT
Endpoint for IP Office, either by turning on the XT Codec Unit or logging in to the web
interface.
If the quick setup wizard is not displayed automatically when you first turn on the XT Codec
Unit, select Configure > Quick Setup from the Main Menu.
Figure 7: Accessing the Quick Setup
2. The quick setup wizard guides you through these basic configuration tasks:
•Setting the System Name and Language on page 18: Define your system's name,
your country, and preferred language for the interface.
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 17

•Adjusting the Image Position on page 19: Adjust your monitor's image if necessary.
Important:
This task is not available from the web interface. If you are configuring from the web
interface, perform this procedure from the endpoint.
•Configuring Network Settings on page 21: Define your system's network settings to
allow you to place and receive calls.
•Configuring Gatekeeper Settings on page 23: If your Scopia XT Endpoint for IP Office
works in conjunction with a gatekeeper, configure gatekeeper-related settings.
This is typically not relevant for IP Office deployments. Configure only if you are using a
gatekeeper in your deployment.
Setting the System Name and Language
About this task
You can select the name of your XT Codec Unit, to be displayed on the monitors participating in the
videoconference call (for example: Hong-Kong, or 9th-Floor-Room, or NY-Office), and on the system's
titlebar.
There is also a unicode version of the system name for users who want the name displayed on the
titlebar to contain non-English characters. For more information, see Administrator Guide for Scopia XT
Endpoint for IP Office.
You can also select the country in which the system is located and the language in which the system
menus are displayed.
After initial setup, you can modify these settings by selecting Configure > General from the Main menu,
or from the web interface as described in Remotely Setting the System Name and Language on page
24.
Before you begin
Access the quick setup wizard from the endpoint or web interface, as described in Accessing the Quick
Setup Procedure on page 17.
Procedure
1. Enter the name of the XT Endpoint in the System Name field. This name is also used for the
SIP username and the H.323 name, which can be manually changed.
If you perform this task from the endpoint interface, use the alphanumeric keys of the XT
Remote Control Unit (for more information, see Using the XT Remote Control Unit on page
12).
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 18

Figure 8: Setting Country and Language
2. Select the required country from the Country list. If performing this task from the endpoint
interface, use the arrow keys and press ok/menu.
The system menu and the Language field automatically change to the language used in the
selected country.
3. If you want to change the language of the system menus, select Language.
If performing this task from the endpoint interface, press ok/menu to display the list of
languages. Scroll to the preferred language and press ok/menu.
4. To adjust the image on your monitor, select Next and continue with Adjusting the Image
Position on page 19.
If performing the quick setup from the web interface, access the quick setup from the
endpoint to adjust the image. This can be done at any time.
Adjusting the Image Position
About this task
If your monitor does not center the image correctly, perform this procedure. This can be done from the
endpoint itself only.
Before you begin
This procedure is performed as part of the Quick Setup Wizard, after Setting the System Name and
Language on page 18.
Access the quick setup wizard from the endpoint, as described in Accessing the Quick Setup Procedure
on page 17.
Procedure
1. Examine the image on the monitor to decide if you need to adjust the image position.
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 19

The triangles in the top left corner and bottom right corner must be fully visible so that the
white border of the triangle is fully visible on all sides.
If the image is centered correctly, skip this procedure and select Next.
Figure 9: Examining the image position
2. Press 1to align the top left corner.
Figure 10: Adjusting the image position
3. Use the arrow keys on the XT Remote Control Unit to position the image, and then press
ok/menu.
User Guide for Scopia XT5000 Endpoint with Embedded Server for
IP Office Version 3.2 Getting Started | 20