WTI PollCat NetLink-VIP User manual

WTI Part No.: 13602
Rev. A
PollCat NetLink-VIP
& NLJ-VIP
Pollable Call Accounting Terminals
User's Guide

i
Warnings and Cautions:
INSTALLATION INSTRUCTIONS
SECURE RACKING
If Secure Racked units are installed in a closed or multi-unit rack assembly, they may
require further evaluation by Certification Agencies. The following items must be
considered.
1. The ambient within the rack may be greater than room ambient. Installation should
be such that the amount of air flow required for safe operation is not compromised.
The maximum temperature for the equipment in this environment is 45°C.
Consideration should be given to the maximum rated ambient.
2. Installation should be such that a hazardous stability condition is not achieved due
to uneven loading.
INPUT SUPPLY
1. Check nameplate ratings to assure there is no overloading of supply circuits that
could have an effect on overcurrent protection and supply wiring.
2. When installing 48 VDC rated equipment, it must be installed only per the
following conditions:
A. Connect the equipment to a 48 VDC supply source that is electrically isolated
from the alternating current source. The 48 VDC source is to be connected to
a 48 VDC SELV source.
B. Input wiring to terminal block must be routed and secured in such a manner
that it is protected from damage and stress. Do not route wiring past sharp
edges or moving parts.
C. A readily accessible disconnect device, with a 3 mm minimum contact gap,
shall be incorporated in the fixed wiring.
GROUNDING
Reliable earthing of this equipment must be maintained. Particular attention should
be given to supply connections when connecting to power strips, rather than direct
connections to the branch circuit.
No Serviceable Parts Inside;
Authorized Service Personnel Only
Do not attempt to repair or service this device yourself. Internal components must be
serviced by authorized personnel only.
• Shock Hazard - Do Not Enter
Disconnect Power
If any of the following events are noted, immediately disconnect the unit from the outlet
and contact qualified service personnel:
1. If the power cord becomes frayed or damaged.
2. If liquid has been spilled into the device or if the device has been exposed to rain or
water.

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PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide
FCC Part 15 Regulation
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation
WARNING: Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the user’s
authority to operate the equipment
Industry Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
This product meets the applicable Industry Canada technical specifications
The Ringer Equivalence Number is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices does not exceed five

i
Table of Contents
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
2. Unit Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1. Front Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2. Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
3. Quick Start Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1. Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.1. Apply Power to the VIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.2. Connect your PC to the VIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2. Communicating with the VIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2.1. Access via Console Port or Modem . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2.2. Access via Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.3. Connect your PBX to the VIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
4. Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1. Connect the VIP to Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1. AC Powered Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.2. DC Powered Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.2. Set-Up Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.2.1. Default Baud Rate for Console Port (Sw1, Sw2, Sw3). . . . . . . . . . . . 4-2
4.2.2. Default Baud Rate for PBX Port A, PBX Port B,
and AUX Port (Sw4, Sw5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2.3. Dialback Security Mode (Sw6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2.4. Console Port Password (Sw7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2.5. Power Up Default (Sw8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.3. Reset to Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.4. Connecting Cables and Phone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.4.1. PBX Inputs A and B and AUX Port . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.4.2. Modem Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.4.3. Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.4.4. Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
5. Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1. Access to the Command Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.2. Menu System Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
5.2.1. Script Access to Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
5.3. Set System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.4. Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.4.1. PBX Port A and PBX Port B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.4.1.1. Field Suppression; The Lucent Switch Feature . . . . . . . . . . 5-8
5.4.2. Auxiliary Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
5.4.3. Console Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
5.4.4. Modem Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
5.4.4.1. Dialback Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
5.4.5. Network Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
5.4.5.1. The Email & Text Messaging Parameters Menu . . . . . . . . 5-23
5.4.5.2 The Ping Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
5.4.6. PBX IP Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
6. Menu System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.1. Firmware Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

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PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide
7. Status Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1. Buffer Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
7.2. File List Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.3. System Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
7.4. Scheduled Action Status Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
7.5. Dialback Security Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
7.6. Data Filters & Alarms Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
7.7. Alarm Condition Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
7.8. PBX Inactivity Alarm Status Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
7.9. 80% Full Alarm Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.10. Input Contact Alarm Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
7.11. Reason for Action Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
7.12. PBX Port Status Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
7.13. Auxiliary Port Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
7.14. Console Port Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
7.15. Modem Port Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
7.16. Network Port Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
7.17. Network Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23
7.18. PBX IP Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
7.19. Alarm Filter Clue Status Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
8. The Data Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8.1. The Data Filter Configuration Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8.2. Defining the Data Filter Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8.3. Defining Data Filter Clues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
8.4. Logical and Relational Operators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
8.4.1. Logical AND/OR Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
8.4.1.1. Logical AND Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
8.4.1.2. Logical OR Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
8.4.2. The "Contains String" Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
8.5. Real-Time Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
8.6. Assigning the Data Filter to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
8.7. Data Filter Definition Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
9. The Alarm Filters (Toll Fraud Detection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
9.1. Common Types of Suspect Phone Activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
9.2. The Alarm Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.2.1. Default Alarm Filter Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.3. The Alarm Filter Configuration Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
9.4. Defining the Alarm Filter Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
9.5. Defining the Alarm Filter Clues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
9.5.1. Alarm Clue Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
9.5.2. Editing and Deleting Clues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
9.6. Logical and Relational Operators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
9.6.1. Logical AND/OR Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
9.6.1.1. Logical AND Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
9.6.1.2. Logical OR Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
9.6.2. The "Contains String" Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
9.7. Real Time Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
9.8. Assigning the Alarm Filter to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
9.9. Match Parameter Definition Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
10. PBX Inactivity Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.1. Schedules and Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.2. Enabling the PBX Inactivity Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

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Table of Contents
11. The 80% Full Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
12. The Input Contact Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
12.1. The Optional I/O Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
12.2. Configuring the Input Contact Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2
13. Alarm Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
13.1. Alarm Actions for Alarm Filter Clues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
13.2. Alarm Action Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
13.2.1. None (No Alarm Action) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
13.2.2. Callout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3
13.2.3. Alphanumeric Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3
13.2.4. Numeric Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4
13.2.5. SNMP Trap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4
13.2.6. Output Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-5
13.2.7. Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-5
13.2.8. Email/Text Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6
13.3. The Auto Execute Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7
14. Scheduled Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
15. Saving VIP Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
15.1. Saving Parameters to Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
15.2. Saving and Restoring Parameters from an ASCII File . . . . . . . . . . . . . . . . . . 15-2
15.2.1. Saving Parameters to an ASCII File (Menu Driven Method) . . . . . 15-2
15.2.2. Saving Parameters to an ASCII File (Command Driven Method) . . 15-3
15.3. Configuring the VIP with Saved Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . 15-5
16. Buffer Functions (Polling) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-1
16.1. Memory Partitions and Shared Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-1
16.1.1. Partitions and Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-2
16.1.2. Setting the Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-4
16.1.3. Releasing the Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-5
16.2. Menu Driven Data Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-6
16.2.1. The Buffer Functions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-6
16.2.2. Read Session Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-8
16.3. Command Driven Data Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-9
16.3.1. Command ^B00 (Set/Release Partition) . . . . . . . . . . . . . . . . . . . . . 16-10
16.3.2. The ^B01 Command Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-11
16.3.3. Command ^B01 Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-12
16.3.4. Other Commands Used During Data Release . . . . . . . . . . . . . . . . . 16-13
16.4. Retrieving Data Using FTP Push . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-14
16.4.1. File Names Created by FTP Push . . . . . . . . . . . . . . . . . . . . . . . . . . 16-19
16.4.2. FTP Push Start Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-21
16.5. The FTP Server Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-22
16.5.1. Configuring the FTP Server Feature . . . . . . . . . . . . . . . . . . . . . . . . 16-22
16.5.2. Retrieving Data Using FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . 16-24
16.5.3. File Names for the FTP Server Function. . . . . . . . . . . . . . . . . . . . . 16-28
16.5.4. Commands Supported by FTP Server . . . . . . . . . . . . . . . . . . . . . . . 16-29
16.5.5. Response Messages Generated by the FTP Server Function . . . . . 16-30
16.6. The Auto Delete Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-32
16.7. Zmodem Data Release Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-32

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PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide
17. Other Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1
17.1. System Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1
17.1.1. Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1
17.1.2. Pass-Through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-2
17.1.3. Monitor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-3
17.1.4. Clear Alarm Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-3
17.1.5. Clear Alarm Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-4
17.1.6. Download Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-4
17.1.7. Audit Trail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-5
17.1.8. Upload Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-6
17.2. System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-8
17.2.1. Load and Test Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-8
17.2.2. Send Test Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-8
17.2.3. Test Pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-9
17.2.4. Send Test SNMP Trap(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-10
17.3. Default Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-10
18. TCP Port Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-1
18.1. Standard Telnet Protocol & Raw Socket Mode . . . . . . . . . . . . . . . . . . . . . . . 18-1
18.2. Telnet Pass-Through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-2
18.3. Real Time Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-3
18.4. Selective Read. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-5
18.5. Multiple Telnet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-7
18.5.1. Conflicts with Other Command Ports . . . . . . . . . . . . . . . . . . . . . . . . 18-8
19 . Command Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-1
19.1. Command Mode Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-1
19.2. Command Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-2
19.3. Command Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-3
19.4. Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-4
Appendices
A. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-1
A.1. NetLink-VIP Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Apx-1
A.2. NLJ-VIP (NetLink Jr.-VIP) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .Apx-2
B. Description of System Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-3
B.1. Input Ports (PBX A, PBX B, AUX) (DB9 Male; DTE) . . . . . . . . . . . . . . . .Apx-3
B.2. Console Port (DB-25 Female; DCE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Apx-4
B.2.1. Console Port to 25-Pin PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Apx-4
B.2.2. Console Port to 9-Pin PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Apx-4
C. Supervisor Functions and User Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-5
D. Alarm Clue Definition Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-7
E. Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-10
G. ^Bxx Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Apx-11
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

v
Table of Contents
List of Figures
2.1. Front Panel Indicators (NetLink-VIP Shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2. Back Panel (NetLink-VIP Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.3. Back Panel (NLJ-VIP Model). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
3.1. The Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2. The Network Parameters Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
4.1. DC Terminal Block Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
5.1. Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.2. System Parameters Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.3. Port Selector Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.4. PBX Port Configuration Menu (Port A Shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.5. Field Suppression: The Lucent Switch Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5.6. Auxiliary Port Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
5.7. Console Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
5.8. Modem Port Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
5.9. Dialback Security Configuration Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
5.10. Network Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
5.11. The Send Email Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
5.12. The Ping Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
5.13. The PBX IP Port Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
7.1. Status Display Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.2. Buffer Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
7.3. File List (Sample Values Shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.4. System Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
7.5. Scheduled Action Status Screen (Schedule 1 Shown) . . . . . . . . . . . . . . . . . . . . . . . . 7-5
7.6. Dialback Security Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
7.7. Data Filters & Alarms Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
7.8. Alarm Condition Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
7.9. PBX Inactivity Alarm Status Screen (Alarm 1 Shown). . . . . . . . . . . . . . . . . . . . . . 7-10
7.10. 80% Full Alarm Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.11. Input Contact Alarm Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
7.12. Reason for Action Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
7.13. PBX Port Status Screen (PBX Port A Shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
7.14. Auxiliary Port Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
7.15. Console Port Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
7.16. Modem Port Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
7.17. Network Port Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
7.18. Network Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23
7.19. PBX IP Port Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
7.20. Alarm Filter Clue Status Screen (PBX Port A, Alarm Filter 1 Shown) . . . . . . . . . . 7-25
8.1. Data Filter Configuration Menu (Data Filter 1 Shown). . . . . . . . . . . . . . . . . . . . . . . 8-2
8.2. Data Filter Format Definition Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
8.3. Data Filter Format Definition Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
8.4. The “Contains String” Operator Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
8.5. Data Filter Example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
8.6. Data Filter Example 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
8.7. Data Filter Example 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
8.8. Data Filter Example 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
9.1. Alarm Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.2. Alarm Filter Configuration Menu (Alarm Filter 1 Shown) . . . . . . . . . . . . . . . . . . . . 9-5

vi
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide
List of Figures (Continued)
9.3. Alarm Filter Format Definition Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
9.4. Alarm Filter Format Definition Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
9.5. Alarm Clue Definition Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
9.6. Alarm Filter Format; “Contains String” Example . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
9.7. Alarm Filter Format; Match Parameters Example 1 . . . . . . . . . . . . . . . . . . . . . . . . 9-15
9.8. Alarm Filter Format; Match Parameters Example 2 . . . . . . . . . . . . . . . . . . . . . . . . 9-16
9.9. Alarm Filter Format; Match Parameters Example 3 . . . . . . . . . . . . . . . . . . . . . . . . 9-17
9.10. Alarm Filter Format; Match Parameters Example 4 . . . . . . . . . . . . . . . . . . . . . . . . 9-18
10.1. PBX Inactivity Alarm Set-Up Menu (Alarm 1 Shown). . . . . . . . . . . . . . . . . . . . . . 10-3
11.1. The 80% Full Alarm Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
12.1. The Alarm Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2
12.2. Input Contact Alarm Configuration Menu (Contact 1 Shown) . . . . . . . . . . . . . . . . 12-3
14.1. Scheduled Action Configuration Menu (Schedule 1 Shown) . . . . . . . . . . . . . . . . . 14-2
15.1. System Functions Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-3
16.1. Data Partitions and Files (NetLink-VIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-2
16.2. Data Partitions and Files (NLJ-VIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-2
16.3. Buffer Functions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-7
16.4. Set Read Session Parameters Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-8
16.5. FTP Push Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-14
16.6. FTP Push File Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-19
16.7. FTP Server Configuration Menu (Defaults Shown). . . . . . . . . . . . . . . . . . . . . . . . 16-22
16.8. FTP Server Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-26
16.9. FTP Server File Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-28
17.1. System Functions Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1
17.2. System Diagnostics Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-8
17.3. Pager Test Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-9
19.1. Command Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-3
19.2. More Command Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-3
B.1. Data Input Ports (P{BX A, PBX B & AUX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Apx-3
B.2. Console Port to 25-Pin PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Apx-4
B.3. Console Port to 9 Pin PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Apx-4

1-1
1. Introduction
The PollCat NetLink-VIP and PollCat NetLink Jr.-VIP (NLJ-VIP) Call
Accounting Terminals are highly reliable, PBX data recorders designed for
SMDR/CDR data collection and alarm monitoring. Collected call records
can be retrieved via TCP/IP network, via FTP client, via modem, or by a
local PC connected directly to the VIP unit.
In addition to storing call data, the VIP can also monitor call records for
suspicious phone activity or critical alarm conditions. When an alarm is
detected, the unit can immediately notify the proper personnel by pager,
modem, or SNMP trap. The VIP also provides secure access to connected
serial devices such as PBX maintenance ports or Console/AUX ports.
Network and Modem Access
All command functions, including data retrieval and unit configuration, can
be accessed via network, modem or local PC. When the VIP is installed in
a TCP/IP environment, Telnet is used to access the command mode. If out-
of-band access is required, you can also dial-up the VIP’s internal modem.
Stored data can be reliably retrieved using your terminal emulation
program, an FTP client or Zmodem protocol. Password protection and
dialback security prevent unauthorized access to control functions.
Nonvolatile Flash Memory
The VIP uses reliable, low-cost flash memory to store call records and
operating parameters. This eliminates the need to check and replace
depleted batteries. If power to the unit is lost or interrupted, stored data
can be retained indefinitely without worrying about low or dead batteries.
The VIP is available with 512 K to 64 Megabytes of internal memory. For
NetLink-VIP units only, if more memory is needed later, additional memory
modules can be easily snapped into place.
SNMP Traps
Alarm messages, memory full status, and a variety of other conditions can
be reported to your network manager via standard SNMP traps. SNMP
Traps can be used to provide notification when an alarm event occurs, or to
perform a wellness check at user selected time intervals.

1-2
PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide
Up to Four PBX Inputs
The NetLink-VIP includes four separate data input ports; two PBX ports,
an Auxiliary Port and the PBX IP Port. This allows the unit to collect
data from four different sources. The Auxiliary Port can be connected to
a third PBX, or other data generating device, or used to pass commands
to a connected device such as WTI’s IPS-800 Internet Power Switch.
Communication parameters can be individually defined for each port.
When the unit is polled, data from the three ports can either be combined,
or read separately. Note that the NLJ-VIP includes only two input ports; the
PBX A Port and the PBX IP Port.
NetLink-VIP Units and NLJ-VIP Units
This User’s Guide discusses both NetLink-VIP units and NLJ-VIP
(NetLink Jr.-VIP) units. Throughout this User’s Guide, both units are
referred to as "VIP." The NetLink-VIP includes four input ports, and is also
available with expanded memory and the Input Contact option.
The NLJ-VIP includes two input ports and 512K of flash memory. All other
features function identically, except where noted.
Disclaimer on Toll Fraud
We do not guarantee that if you use the VIP, you will not become the
victim of toll fraud. We provide this device to assist you in minimizing
your exposure to such losses. By monitoring call records as they are
received, you can potentially catch calls that should not be made before
they escalate and cost you large sums of money. However, responding to
alarms and determining what is fraud and abuse are still up to you.
Western Telematic, Incorporated assumes no responsibility for any losses
due to improper use of this product.
Typographic Conventions
In this user’s guide, typefaces and characters are used as follows:
^ (e.g. ^B) Indicates a key combination used to invoke a
command. For example, “^B” (Control B) indicates
that the [Ctrl] key and [B] key should be pressed
simultaneously.
COURIER FONT Indicates characters typed on the keyboard.
For example, ^B16 or ^B01.
[Bold Font] Text set in bold face and enclosed in square brackets
indicates a specific key.
For example, [Enter] or [Esc].

2-1
2. Unit Description
2.1. Front Panel Indicators
Figure 2.1: Front Panel Indicators (NetLink-VIP Shown)
POLLCAT®
NetLink-VIP
CDR Data Recorder
SYSTEM MEMORY MODEM INPUT
ON RDY ALM >0% >25 >50 >75 FULL OH DCD CP AUX A B
123 4
➀ SYSTEM Indicators:
• ON: Lights when AC Power is applied to the unit.
• RDY: Flashes slowly to indicate the unit is operational.
• ALM: Lights when a Toll Fraud Alarm or PBX Inactivity Alarm is
triggered.
➁ MEMORY Indicators: A bank of five LEDs which light to indicate
approximate memory usage.
➂ MODEM Indicators: Two LEDs which indicate modem conditions
as follows:
• OH: (Off Hook) Lights when modem is off-hook.
• DCD: (Data Carrier Detect) Lights when carrier is detected.
➃ INPUT Indicators: A bank of four LEDs which indicate data
reception as follows:
• CP: Lights when commands are received via the Console Port.
• AUX: Lights when data is received via the AUX Port.
• A: Lights when data is received via PBX Port A.
• B: Lights when data is received via PBX Port B.
Note: The NLJ-VIP Model does not include the "B" or "AUX"
input ports or LED indicators for these ports.

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PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide
2.2. Back Panel
PBX INPUTS (DTE)
B A AUX (DCE) SETUP RESET
I/O
MONITOR
OPTION
12345
67
8
Figure 2.2: Back Panel (NetLink-VIP Model)
➀ AC Power Components: (AC Units Only) On/Off Switch and
Power Cable receptacle. DC units include a terminal block assembly
(Figure 4.1) in place of the power cable receptacle.
➁ PBX Input Connector(s): DB9 Connector(s) (DTE) used for
connection to your PBX SMDR Port(s).
Notes:
• NetLink-VIP Models include three PBX Input Connectors for
Port A, Port B and the AUX Port.
• NetLink-Jr.-VIP models include only one PBX Input Connector
and do not include the AUX Port.
• The AUX Port on the NetLink-VIP model can be connected to a
PBX, or used to pass commands to a connected device.
➂ Console Port: For connection to a local PC or terminal.
PBX INPUT
(DTE)
SETUP
RESET
CONSOLE PORT
(DCE)
12
34
5
67
Figure 2.3: Back Panel (NLJ-VIP Model)

2-3
Unit Description
➃ Set-Up Switches: A bank of eight dip switches that are used to select
default options and communication settings.
➄ Reset Button: Used to reset the VIP to defaults and clear memory as
described in Section 4.3.
➅ Network Port: A 10Base-T connector with LED indicator(s). When
a network connection is present, the LINK indicator will light.
➆ Modem Port: For connection to a telecommunications line.
➇ I/O Monitor: (Not Shown - Option for NetLink-VIP Model
only) The optional I/O monitor allows the NetLink-VIP to monitor
externally supplied signals, and open or close contacts in response to
alarms or according to a user-defined schedule.

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PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide

3-1
3. Quick Start Guide
This Quick Start Guide describes a simplified installation procedure for the
VIP hardware, which will allow you to communicate with the unit in order
to demonstrate basic features and check for proper operation.
Note that this Quick Start Guide does not provide a detailed description
of unit configuration, or discuss advanced operating features in detail. In
order to take full advantage of the complete range of features offered by the
unit, it is recommended to review the remainder of this User's Guide after
performing the Quick Start procedure.
3.1. Hardware Installation
3.1.1. Apply Power to the VIP
Refer to the power rating nameplate on the VIP back panel, and then
connect the unit to an appropriate power source. The VIP features a
self-adjusting power supply that automatically adapts for 115 or 230 VAC
operation. Set the Master Power Switch on the VIP back panel to the ON
position; the front panel indicators should light. After a brief pause, the
RDY indicator should begin to flash, indicating that the unit is ready to
receive commands.
3.1.2. Connect your PC to the VIP
In order to configure the VIP unit, invoke commands or retrieve data,
you must first access the VIP command mode. The VIP offers three
different methods for activating the command mode; from a local PC that
is cable connected directly to the VIP Console Port, from a remote PC
that communicates with the VIP via modem, or from a remote PC that
communicates with the VIP via Ethernet connection. To connect your PC
to the VIP, proceed as follows:
• Control via Network: Connect your 10Base-T or 100Base-T network
interface to the VIP’s Network Port.
• Control via Console Port: Use the supplied null modem cable to
connect your PC COM port to the VIP’s Console Port.
• Control via Modem: Connect your phone line to the VIP’s
Modem Port.
Note: The VIP features a 10Base-T, half duplex Interface. When
connecting to a 100Base-T interface, most router switches will
autosense to determine if the device is 100Base-T or 10Base-T, and
then configure the network interface accordingly. If your router
switch does not autosense, the network interface port must be
manually set to 10Base-T, half duplex mode.

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PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide
3.2. Communicating with the VIP
The command mode can be accessed via the Console Port, network
connection or Modem. Note however, that before you can communicate
with the unit via network, you must first access command mode via Modem
or Console Port and define certain network parameters.
3.2.1. Access via Console Port or Modem
To access command mode via Console Port or Modem, proceed as follows:
1. Console Port (Local Access): This is the simplest way to access the
VIP command mode. Your system communicates with the VIP via a
direct cable connection to the Console Port.
a) Start your communications program (e.g., Hyperterminal or Tera
Term Pro©) and press [Enter]. The VIP will respond with the
"POLLCAT-NETLINK" (Password) prompt.
b) Key in your password and press [Enter]. The default Supervisor
password is "SUPER" (all uppercase, no quotes.)
2. Access Via Modem: Start your communications program and dial the
number for the phone line that is connected to the VIP.
a) After the carrier is detected, the VIP will respond with the
"POLLCAT-NETLINK" (Password) prompt.
b) Key in your password and press [Enter]. The default Supervisor
password is "SUPER" (all uppercase, no quotes.)
Note: The VIP will allow 5 attempts to enter a valid password.
If a valid password is not entered in 5 attempts, the unit will
disconnect.
After a brief pause, the "READY" message will be sent. Press [Enter] to
display the VIP Main Menu as shown in Figure 3.1.
PollCat NetLink-VIP Main Menu: Supervisor Mode
FUNCTIONS: CONFIGURATION:
1. Status Displays 21. Default Parameters
2. Buffer Functions 22. Port Configuration
3. System Functions 23. System Parameters
4. System Diagnostics 24. Scheduled Action Parameters
5. ^Bxx Command Help 25. Alarm Configuration
6. Recall Parameters 26. Data Filter Configuration
7. Save Parameters 27. FTP Push Configuration
8. Exit Command Mode 28. FTP Server Configuration
Enter selection ...
Figure 3.1: The Main Menu

3-3
Quick Start Guide
3.2.2. Access via Network
Before you can communicate with the VIP via network, you must first
access command mode via the Console Port or Modem, and set up network
parameters as described below.
1. Access Command Mode: Access the VIP command mode via
Console Port or Modem as described in the previous section. When
the READY message appears, press [Enter] to display the main menu.
2. Configure the Network Port: At the Main Menu, type 22 and
press [Enter] to display the Port Configuration Menu. At the Port
Configuration Menu, type 6 and press [Enter] to display the Network
Port Configuration menu (Figure 3.2):
Note: Consult your network administrator to determine
appropriate IP settings.
a) IP Address: Type 1 and press [Enter]. (Default = undefined.)
b) Subnet Mask: Type 2 and press [Enter].
(Default = 255.255.255.0)
c) Gateway Address: Type 3 and press [Enter] (If needed.)
(Default = undefined.)
3. Save Configuration Parameters and Exit Command Mode: Press
the [Esc] key several times to return to the main menu. From the
main menu, type 7 and press [Enter] to save the network parameters
entered in Step 2 above. After parameters have been saved, type 8 and
press [Enter] to exit from command mode.
NETWORK PORT: NIC Installed
COMMUNICATION SETTINGS OUTPUT PARAMETERS
1. IP Address: 192.168.168.168 21. Output Mode: ASCII Record
2. Subnet Mask: 255.255.255.0 22. Data on ^B01: On
3. Gateway Addr: (undefined) 23. Hold End Data: On
4. SNMP Manager 1: (undefined) 24. Line # Tag: Off
5. SNMP Manager 2: (undefined) 25. Send Compress: Off
6. SNMP Community: public 26. Auto Delete: On
7. Reset Network
8. Send MSS: 1460 OUTPUT PARAMETERS (BINARY BLOCK)
9. Send Email 27. Transmit Att: 3
10. Ping 28. Transmit Delay: 5 Secs
29. DLE Stuffing: Off
GENERAL PARAMETERS
11. Command Echo: On
12. Response Type: Inhibit Menu
13. “Sure” Prompt: On
14. CMD Timeout: 15 Mins
15. Audit Trail: Off
ACTION PARAMETERS
16. Action Delay: 10 Secs
Enter selection, Press <ESC> to return to previous menu ...
Figure 3.2: The Network Parameters Menu

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PollCat NetLink-VIP & PollCat NLJ-VIP - User’s Guide
4. Access Command Mode via Network: Start your communications
program, and then key the VIP's IP address (defined in Step 2a) into
the address field. Select TCP Port 23 and then click OK or
press [Enter].
a) The "POLLCAT-NETLINK" (Password) prompt will be
displayed. The default Supervisor password is "SUPER" (all
uppercase, no quotes.)
b) After a brief pause, the READY message will be displayed. Press
[Enter] to display the VIP main menu.
After you have successfully accessed command mode, you are then ready to
connect your PBX, configure the VIP unit and begin collecting data.
3.3. Connect your PBX to the VIP
VIP units can collect data via cable from up to three local PBX units, and
can also collect data via network connection to a remote PBX unit. PollCat
NetLink-VIP units provide three PBX input ports for cable connection to
local PBX units, and NLJ-VIP units provide one PBX input port for cable
connection to a local PBX unit. Both VIP models include one PBX IP Input
port to allow data to be collected via network.
• Connecting a PBX to the VIP PBX Input Port: Use an appropriate
data cable to connect your PBX SMDR port to the VIP's PBX Input
Port. The serial PBX Input Port is a male, DB9 connector, wired in a
DTE configuration. The type of cable used will vary, depending on
the configuration of your PBX. For a description of VIP’s PBX Input
Port interface, please refer to Appendix B. Section 5.4.1 describes the
procedure for configuring the PBX input port(s).
• Connecting to a PBX via the Network Port (PBX-IP Port): Refer
to your PBX user’s guide, and then configure your RSP compatible
PBX to send data to the IP address for the VIP unit (defined in Step 2a
in Section 3.2.2.) In the default configuration, the VIP will receive
data via port number 9000. Section 5.4.6 describes the procedure for
configuring the PBX IP port.
This completes the Quick Start Guide for the VIP. Prior to placing the unit
into operation, it is recommended to refer to the remainder of this User's
Guide for complete installation, configuration and operation procedures.
If you have further questions regarding the VIP unit, please contact WTI
Customer Support as described in Appendix E.