Wurtec S3 Communicator User manual

S3 Communicato r
MASTER STATION
Use with Part Numbers 11-598-H1A through 11-598-S1A
Version 2.0 October 2008

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Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connection Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General Master Station Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Master Station Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Using the Master Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Calling Elevator from the Master Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Calling Outside Line from the Master Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Programming S3C from Master Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Program from the Master Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Introduction
Before Programming the Wurtec Master Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Quick Set-Up (from onboard keypad)
Programming Site Identification Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adjusting Onboard Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adjusting Conversation Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Resetting to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation
Line Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Programming (Locally or Remotely)
Programming Messages (Site ID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Programming (Locally or Remotely) | Advanced Options
User Preferences - Announcements On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
User Preferences - Maintenance Announcements On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Talk Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ring Count. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Unit Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Program Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Calling Into Remote Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Reset to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Testing the Phone Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Phone Line Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Warranty Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
For Quick Set-Up go immediately to page 9!

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1. Carefully open the shipping box and remove contents.
2. Inspect the telephone(s) for any damage.
3. Make sure the microphone, speaker and LED are connected correctly to the pins. See
drawing for locations.
If there is any damage call us for advice at 800-837-1066 or call our tech line at 419-930-1066
Telephone Line
Intercom Out to Phones
External 12-24 VAC/DC
Earth Ground Isolated
Program Keys
Battery (BAT)
Microphone (MIC)
LED (LED1)Speaker (SPK)
Getting Started

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Connection Diagram
M

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General Master Station Information
The Master Station and the S3C phones connected to it can be a very versatile system
and multi-functional. The Master station can make the programming of the S3C phones it’s
connected to very easy and quick, especially on a large job. The Master Station allows up to
8 units to share a single telephone line.
Master Station Capabilities
1. Can be used to communicate directly to S3C phones connected to it.
2. Can be used as a telephone.
3. Can join an already established call placed by the S3C elevator phone.
4. Can communicate with the S3C phones connected to it individually or all at once.
5. Can be used as an intercom system if a phone line is not present. Note: S3C elevator
phones will NOT have the ability to initiate a call to an outside line or the master station if
a phone line is not present at the Master Station.
6. If there is a telephone line failure the Master Station can still communicate to each
elevator using it’s intercom mode. Note: The S3C elevator phone can NOT initiate a call
to the Master Station.
7. Can program any S3C phone remotely that is connected to it. Note: Unit numbers must
already be programmed in the S3C elevator phones in order to accomplish this.
System Capabilities
The entire system of Master Station and S3C elevator phones can be used in two ways. The
first way is with a telephone line present. With a telephone line present the Master Station
can act as a normal telephone and the S3C elevator phones can call an outside line or an
extension if on an analog PBX port via the emergency call button.
The system can also be used as just an intercom. If a telephone line is not present the
Master Station can communicate with a ceiling mounted version of the S3C elevator phone.
But in this mode the Master Station can’t be used as a normal telephone to call an outside
line, and since the S3C elevator phone is ceiling mounted, it has no button for the capability of
calling an outside line.
This system really comes in handy in the event of a phone line outage. If you have the
system connected to a telephone line and the line goes out, the S3C elevator phones will not
be able to make an emergency call. In the instance that this event occurs the Master Station
can still call the S3C emergency elevator phones because the system can also be used as an
intercom automatically should this event occur.

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Using the Master Station
The Master Station is used to communicate to each S3C phone it’s connected to individually
or all at the same time. The S3C elevator phones still have the ability to call an outside line
by pushing the emergency call button. The S3C phone does NOT have the ability to call the
Master Station. The Master Station can call any elevator phone or it can join a call that has
already been established by the S3C in the elevator.
Calling Elevator from the Master Station
STEP 1 Press
VOL UP on the Master Station keypad. The phone will say “enter unit number to
speak to that phone or zero to speak to all phones.”
STEP 2 Press the unit number to the corresponding phone you’d like to contact.
STEP 3 Once communication has been established you will have two-way communication
between the Master Station and the S3C in the elevator. Once the conversation
is over press TALK
/ END on the Master Station. The S3C elevator phone will hang up
automatically. Hanging up the handset on the Master Station will NOT end the
conversation, it will just put the Master Station into speakerphone mode.
Calling Outside Line from the Master Station
The Master Station can be used as a normal telephone as well as an intercom to the elevator
cars as long as you have a valid telephone line connected.
STEP 1 Press
TALK
/ END on the keypad of the Master Station. The phone will say “enter number
to be called”.
STEP 2 Using the keypad dial the number you want to call as if using a normal telephone.
STEP 3 After the conversation is over press the TALK
/ END key again to hang up the Master
Station. Hanging up the handset will NOT hang up the phone, it will just put the
Master Station into speakerphone mode.

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Programming S3C from Master Station
The Master Station has the capability of programming the S3C phones that are connected to it
remotely. In order to do this the unit numbers must be programmed into the phones first. You
can do this by programming it on the onboard keypad of each phone or programming the unit
number remotely with only one phone connected at a time.
Program from the Master Station
STEP 1 Press the
VOL UP key on the Master Station Keypad. The phone will say “enter unit
number to speak to that phone or zero to speak to all phones.
STEP 2 Press the number to the corresponding phone you want to program. You are not
allowed to press zero to program all the phones at once.
STEP 3 Once communication has been established you will hear inside the elevator cab
and will have two-way communication. Press 55on the Master Station
keypad. Two-way communication will cease and you will then hear a menu prompt.
STEP 4 Press
2to program or press VOL UP then 0to disconnect from the phone.
STEP 5 Once in programming mode you can program anything into the phone as if you
were calling in remotely. Use the quick programming guide starting on page 5 to
program the phone, use the full programming instructions starting on page 8, or use
the flow chart on page 24.
STEP 6 When you are finished programming, press VOL UP then 0to hang up the S3C
elevator phone. Then press TALK
/ END to hang up the Master Station. Hanging up
the handset on the Master Station will NOT hang up the phone, it will just put the
Master Station in speakerphone mode.

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Introduction
There are two ways to program the Wurtec S3C: 1) locally [using onboard keypad and battery
or external power supply] or 2) remotely [accessing the S3C from another location by calling
it]. We recommend programming LOCALLY.
Power Requirements: External 12-24V AC/DC isolated from earth ground at 200 mA or
higher. The rechargeable 9V battery should be rated 150 mAh or better.
Use the program keys on the onboard keypad to program Emergency Phone Numbers and
Site ID Message. You can perform these programming procedures and access all available
options by entering the Program Menu, which is explained on pages 9-19.
To leave any menu at any time press VOL UP then 0.
Before Programming the Wurtec Master Station
STEP 1 When programming locally be sure to have a 9V battery with adequate charge
connected to the phone or external power connected. This will energize the keypad
so it can be programmed. Keypad will NOT be active with telephone line power
only.
STEP 2 Be sure to have all the information you need programmed ready before you begin
programming the phone. The phone will repeat itself every three seconds until
the information is programmed into the phone or you press VOL UP then 0to exit
programming mode.
STEP 3 Do NOT be afraid to program the Master Station. The phone at any point can be
programmed backed to factory defaults (see page 11) if a mistake is made. Also
take note that if information is programmed incorrectly the first time, just follow
the steps of programming again and it will overwrite the previous program. For
example, if an incorrect phone number was programmed, follow the steps of
programming the phone number again and the latest number programmed would
be the one saved to the phone.
STEP 4 If you are having trouble getting the keypad to work for programming at this point,
please see the trouble shooting section on page 20. The trouble shooting page
also has our help line number for any questions or problems.

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Quick Set-Up (from onboard keypad)
Programming Site Identification Message
STEP 1 Press the
SITE ID
MSG button on the keypad.
STEP 2 Press
1to record. The phone will say “at the tone, record your message followed
by #
VOL DN . After you heard the tone, record the message and press the # VOL DN key
when finished. A typical message consists of the address, name of the building the
elevator is in, and the elevator number if more than one elevator is present, and a
call back number. The site identification message should not exceed 16 seconds.
STEP 3 If the message that has been recorded is correct you may
press VOL UP then 0to exit programming mode. If the message is incorrect and
needs to be recorded again, follow the steps for programming the site identification
message again. The new recording will automatically overwrite the old recording.
You can repeat this process until the message is correct.
Adjusting Onboard Volume
(volume of the programming menu voice)
STEP 1 To increase the volume of the onboard programming menu voice press the
TALK
/ END and VOL UP keys at the exact same time then release. You will hear a “beep”
tone. Continue pressing and releasing TALK
/ END and VOL UP at the same time until the
desired volume is reached. The “beep” tone will gradually increase. The phone will
say “Invalid Entry” once it has hit its maximum volume.
STEP 2 To decrease the volume of the onboard programming voice press the
TALK
/ END and #
VOL DN keys at the same time and then release. You will hear a “beep” tone.
Continue to press and release the TALK
/ END and #
VOL DN keys until the desired volume
is reached. The “beep” tone will gradually decrease. The phone will say “Invalid
Entry” one it has reached its lowest volume.

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Quick Set-Up (from onboard keypad) cont.
Adjusting Conversation Volume
STEP 1 Be sure the phone is connected to a live telephone line and has either external
power connected or a 9V battery. If you have both the external power and a 9V
battery connected, be sure the battery is rechargeable or it could result in a battery
explosion.
STEP 2 To increase the volume of the person you are speaking to first press the TALK
/ END
key. If you have a live telephone line, the phone will say “Please enter number to
be dialed” and then you will hear a standard dial tone. DO NOT dial a number.
Once you hear the dial tone, Press the TALK
/ END and VOL UP keys at the exact same time
and then release. You will hear your dial tone increase in volume. Continue to
press the TALK
/ END and VOL UP keys at the same time and then release until the desired
volume is reached. The phone will say “Invalid Entry” once the maximum volume
is reached. There are 8 volume settings. When finished press TALK
/ END to hang up the
phone.
STEP 3 To decrease the volume of the person you are speaking to first press the TALK
/ END key.
If you have a live telephone line, the phone will say “Please enter number to be
dialed” and then you will hear a standard dial tone. DO NOT dial a number. Once
you hear the dial tone, Press the TALK
/ END and #
VOL DN keys at the exact same time and
then release. You will hear your dial tone decrease in volume. Continue to press
TALK
/ END and #
VOL DN keys at the same time and then release until the desired volume is
reached. The phone will say “Invalid Entry” once the lowest volume is reached.
When finished press TALK
/ END to hang up the phone.

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Quick Set-Up (from onboard keypad) cont.
Resetting to Factory Defaults
STEP 1 To reset everything to factory defaults press the VOL UP and #
VOL DN keys at the exact
same time.
STEP 2 The phone will say “Factory defaults, press 1to reset to default, 2to cancel,
or VOL UP then 0to disconnect.” To reset to default press the 1button on the
keypad. The phone will then say “Reset” and then shut off. At this point anything
that has been programmed in the phone is erased and reset to factory defaults.
Factory Defaults are as follows:
Voice Announcements - On
Call Cancellation - Off
Immediate Two-Way Conversation - Off
Maintenance Announcements - Off
Ring Count - 1 Ring
Volume - Mid Level (4)
Emergency Phone Numbers - None
Site ID Message - None
Announcements - None
Talk Time - 180 seconds
Touch Tone ID - None

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Installation
Line Connection
A. Connect the telephone line wires to the “TELCO” pins on the circuit board using the
supplied connector. Check the phone line for a dial tone, touch tone capabilities and
noise. You can do this by using the TALK
/ END button. We suggest you call your emergency
numbers and have them call you back. This will verify touch tone lines, phone numbers
and line conditions.
B. IMPORTANT! This step will save you time and unnecessary field trips! Carefully
tape the shielding and any additional wires on the phone cable so they will not short
out the electronics or the telephone line at the circuit board. NOTE: GROUND THE
SHIELDING AT THE CONTROLLER OR SOURCE OF TELEPHONE LINE ONLY!
Power Requirements
A. TELCO Voltage: 24-52 VDC
B. TELCO Current: 23 mA
C. External Voltage: 12-24 VAC/DC Isolated from Earth ground.
D. External Current: 200 mA or Higher
E. Battery Voltage: 9 VDC
F. Battery Type: Rechargeable 150 mAh or higher
The S3 Communicator is not polarity sensitive.
Programming (Locally or Remotely)
Programming Messages (Site ID)
Follow the steps below to program the Site ID message and local announcements. The Site
ID must identify where the emergency call is coming from. It’s played every time a call is
placed to or from the S3C, if not in immediate two-way. It is very important that this message
be recorded, as this is normally the way the call can be traced without verbal communication
from the passenger.
There are three in car local announcements for notifying which of the possible three
emergency numbers are being dialed.
STEP 1 Press
PROG
MENU button.
STEP 2 Press
2for message menu. (continued on next page)

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Programming (Locally or Remotely)
STEP 3 Press
1if you want to program the site identification message. Press 2if you
want to program for in car announcements. Press #
VOL DN to return the previous menu.
Or VOL UP then 0to exit program mode.
STEP 4 To program the site identification message press 1. The phone says “at the
tone, record your message followed by #
VOL DN . At the tone, record the message and
then press #
VOL DN . If the message is correct you can press # VOL DN to get to the previous
menu and continue programming, if you made a mistake and need to record again,
simply follow the steps again and it will automatically record over the old message.
If you are finished programming press VOL UP then 0to exit program mode.
Programming (Locally or Remotely) | Advanced Options
In this group of menus you will have the option to choose user preferences, set talk time,
enter an access code, enter touch tone ID, set ring count and review program status.
User Preferences - Announcements On/Off
Announcements are used to notify persons in the car which of the possible three emergency
phone numbers are being dialed. Use these at your discretion.
STEP 1 Press
PROG
MENU button on the keypad.
STEP 2 Press
3for advanced options.
STEP 3 Press
1for user preferences.
STEP 4 Press
1for announcements menu.
STEP 5 Once in the announcements menu you can press 1to turn on the
announcements. Press 2to review whether or not announcements are on or off.
Press 3to turn off announcements. Press #
VOL DN to return to the previous menu to
continue programming. Or press VOL UP then 0to disconnect.

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Programming (Locally or Remotely) | Advanced Options
User Preferences - Maintenance Announcements On/Off
When Maintenance Announcements are ON voice prompts are enabled for: external power
failure, battery failure, and telephone line failure. If there are any failures you’ll hear them
announced in the car: “External power failure” or “Battery failure” or “Telephone line failure.”
The message is played every 5 minutes for external power and battery failure until fixed. The
message for telephone line failure will play for the first time after 30 minutes and then every 5
minutes thereafter until it is fixed.
STEP 1 Press
PROG
MENU button on the keypad.
STEP 2 Press
3for advanced options.
STEP 3 Press
1for user preferences.
STEP 4 Press
4for maintenance announcements.
STEP 5 Once in the maintenance announcements menu, you can press 1to turn
on maintenance announcements. Press 2to review whether maintenance
announcements are on or off (maintenance announcements are off by default).
Press #
VOL DN to return to the previous menu to continue on programming. Or press
VOL UP then 0to exit programming mode once you are finished.
Talk Time
Talk Time is the period of time allowed for two-way conversations. Fifteen (15) seconds
before the end of the time period the voice prompt will say “Timing out. Press 1to avoid
disconnection” on the operator end. Enter a number between 30 and 999 seconds. Factory
set default is 180 seconds.
STEP 1 Press
PROG
MENU button on the keypad.
STEP 2 Press
3for advanced options.
STEP 3 Press
2for talk time.
STEP 4 To program a different talk time than the default 180 seconds (3 minutes) press 1
(continued on next page)

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Programming (Locally or Remotely) | Advanced Options
STEP 5 The phone will say “enter a number between 30 and 999 followed by #
VOL DN . The
number you enter is in seconds. For example If you press 45, that would be 45
seconds.
STEP 6 If you have entered the desired talk time correctly you can press #
VOL DN to return to the
previous menu to continue with programming, You can repeat the steps again to re-
enter a different number to overwrite the previous one, Or you can press VOL UP then
0to exit programming if you are finished.
Access Code
This code enables password protection for programming from a remote location. Enter up to
eight (8) digits. Factory set default is none.
STEP 1 Press
PROG
MENU button on the keypad.
STEP 2 Press
3for advanced options.
STEP 3 Press
3for Access Code.
STEP 4 Press
1to program an access code. Press 2to review what the already
programmed access code is (by default there is no access code). Finally you can
press 3to erase the access code altogether.
STEP 5 Press #
VOL DN to return to the previous menu and continue on programming. If you are
finished programming you can press VOL UP then 0to exit program mode.

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Programming (Locally or Remotely) | Advanced Options
Ring Count
Use this feature to program the number of rings to occur before the emergency telephone
answers a call. Enter between zero (0) and nine (9). If you enter zero (0) the telephone will
never answer an incoming call. Factory set default is 1.
STEP 1 Press
PROG
MENU button on the keypad.
STEP 2 Press
3for advanced options.
STEP 3 Press
5for Ring Count.
STEP 4 At this point you can press 1to program desired ring count. Press 2to review
what the already programmed ring count is (by default the ring count is 1). Press
#
VOL DN to return to the previous menu to continue on programming. If you are finished
programming you can press VOL UP then 0to exit programming.
Unit Number
(must be programmed into Master Station and S3C phones conected to it)
Use this feature when sharing more than one S3C on a single line or when using a Master
Station. Each phone will need a unique identification number. Enter a number between 1 and
9. NOTE: If line sharing you must use “1” as the first unit number.
STEP 1 Press
PROG
MENU button on the keypad.
STEP 2 Press
3for advanced options.
STEP 3 Press
6for Unit Number.
STEP 4 At this point you can press 1to program desired Unit Number. You can press
2to review what unit number is already programmed into the phone (by default
there is no unit number programmed into the phone). You can press 3to delete
the unit number programmed into the phone.
STEP 5 Once you have chosen an option in step 4 you can at this point press #
VOL DN to return
to the previous menu to continue with programming. If you are finished you can
press VOL UP then 0to exit program mode.

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Programming (Locally or Remotely) | Advanced Options
Program Status
The Program Status feature will recite the menu settings that are currently programmed in the
phone. The phone will recite in order the settings for:
- serial number
- S3 Communicator model number
- version number
- programmed phone numbers
- announcements on/off
- immediate two-way conversation on/off
- call cancellation on/off
- maintenance announcements
- talk time
- access code
- touch tone ID
- ring count
- unit number
STEP 1 Press
PROG
MENU button on the keypad.
STEP 2 Press
4and the phone will begin to recite the information stated above.
STEP 3 At this point the phone will automatically revert back to the main program menu.
You can choose any option to continue with programming. If you are finished you
can press VOL UP then 0to exit program mode.

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Calling Into Remote Phone
It is possible to program the S3Communicator from a remote location by calling into the
telephone. Using a dedicated touch tone telephone, dial the phone number of the S3
Communicator.
STEP 1 Once the phone answers you will hear the following: “This is an emergency
telephone. Press 1to talk, 2to program, or VOL UP then 0to disconnect.
STEP 2 Press
1, You will then be in a two way conversation with whomever is currently
in the elevator. If you choose to press 2it will take you into programming mode
and may prompt for pasword if one is programmed Or you can choose to press
VOL UP then 0which will hang the phone up.
Note: If the phone you are calling is line sharing with another S3 Communicator it
may ask you to enter a unit number. At this point you would need to enter the unit
number of the phone you are trying to reach. Also, if an access code has been
programmed into the phone, it will ask you to enter it in order to continue on to the
phone options stated above in steps 1 and 2.
If you do not know the Access Code you must go to the job site and gain access to
the circuit board keypad and reset to factory defaults or change the access code. If
you are unable to get to the job site, you can call Wurtec Inc. All phone numbers
are listed on troubleshooting page 20.
Reset to Factory Defaults
STEP 1 Press the
VOL UP and #
VOL DN keys at the exact same time.
STEP 2 The phone will then give the option to press 1to reset back to default. Press 2
to cancel resetting back to default. You also have the option to press VOL UP then 0
to exit program mode.
Testing the Phone Line
To make sure you have a good telephone line, you can make an outside call from the S3
Communicator using the onboard keypad. This is a good time to verify emergency numbers.
(continued on next page)

Buy Online! Wurtec.com 19
Testing the Phone Line (cont.)
STEP 1 Press
TALK
/ END key on the keypad.
STEP 2 If you do not have a valid telephone line the phone will say “invalid telephone line”.
At this point you will need to trouble shoot the telephone line or call the telephone
service provider. If your phone line is valid, the phone will say “Enter number to
be dialed” and you should hear a standard dial tone. At this point you can dial the
emergency number to verify it works or you can press TALK
/ END to hang up the phone.
Phone Line Volume
STEP 1 Be sure the phone is connected to a live telephone line and has either external
power connected or a 9V battery. If you have both the external power and a 9V
battery connected be sure the battery is rechargeable or it could result in a battery
explosion.
STEP 2 To INCREASE the volume of the person you are speaking to first press the TALK
/ END
key. If you have a live telephone line, the phone will say “Please enter number to
be dialed” and then you will hear a standard dial tone. DO NOT dial a number.
Once you hear the dial tone, Press the TALK
/ END and VOL UP keys at the exact same time
and then release. You will hear a beep and your dial tone increase in volume.
Continue to press the TALK
/ END and VOL UP keys at the same time and then release
until the desired volume is reached. The phone will say “Invalid Entry” once the
maximum volume is reached. When finished press TALK
/ END to hang up the phone.
STEP 3 To DECREASE the volume of the person you are speaking to first press the TALK
/ END
key. If you have a live telephone line, the phone will say “Please enter number to
be dialed” and then you will hear a standard dial tone. DO NOT dial a number.
Once you hear the dial tone, Press the TALK
/ END and #
VOL DN keys at the exact same time
and then release. You will hear a beep and your dial tone decrease in volume.
Continue to press the TALK
/ END and #
VOL DN keys at the same time and then release until
the desired volume is reached. The phone will say “Invalid Entry” once the lowest
volume is reached. When finished press TALK
/ END to hang up the phone.

20 Buy Online! Wurtec.com
Flowchart
Note: This flow chart is for programming the phone with the onboard keypad. When calling
into the phone to program you can use this flow chart as well but you will have the added step
of pressing 2to enter program mode once the phone answers.
Not used for Master Station
Troubleshooting
If you have any questions about the installation or operation of your S3 Communicator, please
call us toll free at [phone], 8:00 am—5:00 pm, Monday-Friday. You can also call our
direct Tech Line at 419-930-1066.
Keypad Not Working
If you are programming before you connect the phone in the elevator be sure you have
a fresh 9V battery connected to the phone. The 9V battery energizes the keypad when
programming outside of the elevator. CAUTION when connecting the phone to external
power be sure the 9V battery is rechargeable, otherwise you could damage the phone.
Push Program menu
Button on Keypad
1-First Number
2-Second Number
3-Third Number
1-Announcements On/Off
2-Immediate Two-Way Conversation On/Off
3-Call Cancellation On/Off
4-MaintenanceAnnouncement On/Off
1-To Program
2-To Review
3-To Delete
1-To Program
2-To Review
3-To Delete
1-To Program
2-To Review
3-To Delete
1-To Program
2-To Review 1-To Program 2-To Review
1-Site ID
2-Announcements
1-FirstAnnouncement
2-SecondAnnouncement
3-ThirdAnnouncement
Program Status
Main Menu
1-Phone Numbers 2-Messages 3-Advanced Options 4-Program Status *0-Disconnect
Advanced Options
1-User Preferences 2-Talk Time 3-Access Code 4-Touch Tone ID 5-Ring Count 6-Unit #