XAVi AR396 User manual

I
User Manual
AR396
ADSL2+ Gateway with 4-port Ethernet Switch
802.11b/g Wireless AP
Issue 1.0
31 July 2009

AR396 User’s Guide
II
XAVi Technologies Corporation
Tel: +886-2-2995-7953
9F, No. 129, Hsing Te Road, Sanchung City,
Taipei County 241,
Taiwan
Copyright © 2009, XAVi Technologies Corporation
Information in this manual is subject to change without notice. No part of this manual may be reproduced
or transmitted in any form or by any means, electronic or mechanical, including photocopying or scanning,
for any purpose, without the written permission of XAVi Technologies Corporation.
XAVi Technologies Corporation provides this documentation without warranty of any kind, implied or
expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular
purpose.

AR396 User’s Guide
III
T
Ta
ab
bl
le
e
o
of
f
C
Co
on
nt
te
en
nt
ts
s
1Introduction.................................................................................................1
Features................................................................................................................................1
Device Requirements...........................................................................................................2
2Getting to know the device........................................................................3
Parts Check...........................................................................................................................3
Front Panel............................................................................................................................4
Rear Panel............................................................................................................................5
3Connecting your device.............................................................................6
Connecting the Hardware.....................................................................................................6
Step 1. Connect the WAN port to ADSL network .........................................................................7
Step 2. Connect the Ethernet cable ..............................................................................................7
Step 3. Attach the power connector..............................................................................................7
Step 4. Configure your Ethernet PCs............................................................................................7
Or, step 5. Install a Wireless card and connect Wireless PCs if the device is with wireless
interface ......................................................................................................................................... 7
Next step........................................................................................................................................7
4Getting Start with the Web pages.............................................................8
Accessing the Web pages....................................................................................................8
Testing your Setup..............................................................................................................10
5Device Information ...................................................................................11
Summary.............................................................................................................................11
WAN....................................................................................................................................11
Statistic................................................................................................................................12
Route...................................................................................................................................14
ARP.....................................................................................................................................14
DHCP..................................................................................................................................14
6Advanced Setup........................................................................................15
WAN....................................................................................................................................15
PPP over ATM (PPPoA) and PPP over Ethernet (PPPoE)........................................................17
MAC Encapsulation Routing (MER)............................................................................................20
IP over ATM (IPoA)......................................................................................................................21
Bridging........................................................................................................................................21
LAN......................................................................................................................................22
Ethernet Mode ....................................................................................................................23
NAT (Network Access Translation)....................................................................................24
Virtual Server...............................................................................................................................24
Port Triggering.............................................................................................................................25

AR396 User’s Guide
IV
DMZ.............................................................................................................................................26
Security ...............................................................................................................................27
IP Address Filter ..........................................................................................................................27
Parental Control..................................................................................................................29
Quality of Service................................................................................................................30
Queue Configuration ...................................................................................................................31
QoS Classification .......................................................................................................................32
Routing................................................................................................................................33
Default Gateway..........................................................................................................................33
Static Route .................................................................................................................................34
Policy Routing..............................................................................................................................35
RIP...............................................................................................................................................36
DNS.....................................................................................................................................36
DNS Server..................................................................................................................................36
Dynamic DNS..............................................................................................................................37
DSL......................................................................................................................................38
Interface Grouping..............................................................................................................38
IPSec...................................................................................................................................40
Certificate............................................................................................................................41
Local Certificates ......................................................................................................................... 41
Trusted CA Certificate .................................................................................................................43
7Wireless Setup..........................................................................................45
Basic....................................................................................................................................45
Security ...............................................................................................................................46
MAC Filter...........................................................................................................................50
Wireless Bridge...................................................................................................................50
Advanced............................................................................................................................51
Station Information..............................................................................................................52
8Diagnostic..................................................................................................53
Diagnostic............................................................................................................................53
9Management..............................................................................................54
Settings ...............................................................................................................................54
Backup.........................................................................................................................................54
Update .........................................................................................................................................54
Restore Default............................................................................................................................55
System Log.........................................................................................................................55
SNMP Agent.......................................................................................................................56
TR-069 Client......................................................................................................................56
Internet Time.......................................................................................................................58
Access Control....................................................................................................................58
Service.........................................................................................................................................58
IP Address ...................................................................................................................................59

AR396 User’s Guide
V
Password.....................................................................................................................................60
Update Software.................................................................................................................60
Save / Reboot.....................................................................................................................61
Appendix A - Configuring the Network Settings..............................................62
Configuring Ethernet (LAN) Card.......................................................................................62
Before you begin..........................................................................................................................62
Windows XP PCs ........................................................................................................................62
Assigning static IP addresses to your PCs .................................................................................62
Configuring Wireless LAN card..........................................................................................63
Wireless card and drivers............................................................................................................63
Configuring wireless device.........................................................................................................63
Appendix B - Troubleshooting...........................................................................64
Troubleshooting Suggestions.............................................................................................64
IP Utilities for diagnostic......................................................................................................65
Ping..............................................................................................................................................65
Nslookup......................................................................................................................................65
Appendix C - Specification .................................................................................67
Appendix D - Warranties.....................................................................................69
Appendix E - Contact information......................................................................70

I
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
zConsult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna
or transmitter.
FCC/IC Radiation Exposure Statement:
This equipment complies with FCC/IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm between the
radiator & your body.
Country Code selection feature to be disabled for products marketed to the US/CANADA
This Class [B] digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.

AR396 User’s Guide
1
1 Introduction
Congratulations on becoming the owner of the AR396 gateway. You will now be able to
access the Internet using your high-speed connection.
The AR396 is a gateway integrating ADSL2+, 4 Ethernet ports switch and 802.11g wireless
interfaces into one device which provides the most flexibility and efficiency way to you. You
could connect devices like PCs, Set-Top-Box, ATA, servers and so on easily by Ethernet and
wireless interfaces to enjoy data, voice, and video services immediately through high speed
connection.
This User Guide will show you how to connect your AR396 gateway and how to customize its
configuration to get the most out of your new product.
Features
The list below contains the main features of the device (AR396) and may be useful to users
with knowledge of networking protocols. The chapters throughout this guide will provide you
with enough information to get the most out of your device.
The features include:
High Speed Asymmetrical Data Transmission on Twisted Copper Pair Wire
Service providers can deployADSL rapidly over existing wire infrastructure
Integrates the phone filter
Compatible and interoperable with most central office site ADSL DSLAM or Multi-service
Access Systems.
Integrated four-port 10/100BaseTX Ethernet switch with speed-sensing and crossover
detection automatically
802.11b/g WLAN supports up to 54 Mbps transmission rate
Provides wireless secure transmitting encryption by either 802.1x; WEP; WEP2; WPA;
WPA2; TKIP; AES
Support Networking protocols such as PPP, Routing, RIP and so on
Support DHCP client and server for IP management
Support Port Forwarding (virtual server) and MAC address filtering
Network address translation (NAT) functions to provide security for your LAN and multiple
PCs surfing Internet simultaneously.
Configuration and management by Web-browser through the Ethernet interface and
remotely through WAN interface
Firmware Supports TR-069 for auto-provisioning and configuration.
Upgradeable through HTTP (web browser)

AR396 User’s Guide
2
Device Requirements
In order to use the device, you must have the following:
High speed broadband service
Instructions from your ISP on what type of Internet access you will be using, and the IP
addresses needed to set up access
One or more computers, each containing an Ethernet card (10Base-T/100Base-T network
interface card (NIC)).
For system configuration using the supplied web-based program in PC.
Note
You do not need to use a hub or switch in order to connect more than one
Ethernet PC to the device. Instead, you can connect up to four Ethernet
PCs directly to the device using the ports labeled LAN1 to LAN4 on the
rear panel.

AR396 User’s Guide
3
2 Getting to know the device
Parts Check
In addition to this document, your package should arrive containing the following:
The device (AR396)
Ethernet cable
Standard phone line cable
Power adapter
Figure 1: Package Contents
AR396 device
RJ-45 Cable
RJ-11 Cable
Power adapter

AR396 User’s Guide
4
Front Panel
The front panel of this device will be described here which cover all front panel definitions of
other models.
Figure 2: Front Panel and LEDs
Connector and LED definitions from left to right:
Label Color Function
Power Green or
Red Off : No power
On (Green) : Power on
On (Red): Self-test fails
Alarm Red On: DSL is not connected
LAN 1 ~ 4 Green On : LAN link established and active
Off : No LAN link
Blink : Data being transmitted
WiFi Green On : WLAN service is enabled
Off : WLAN service is disabled
Blink : Data being transmitted
DSL Green On : Physical layer sync up successfully.
Off : No connection or no signal
Blink : Physical sync up progress
Internet Green or
Red Off : No connection to Internet
On (Green) : The device gets an IP address
successfully in router mode
Blink : Data being transmitted.
On (Red) : PPP Authenication of the device failed. Or
it can not get an IP address in ROUTER mode.

AR396 User’s Guide
5
Rear Panel
The rear panel of this device will be described here which cover all rear panel definitions of
other models.
Figure 3: Rear Panel Connections
Connector definition:
Label Function
Phone Connects to phone set
Line Connects to the ADSL line
LAN1 ~ LAN4 Connects the device via Ethernet to your devices in LAN
Reset A reset button to restart the device or reset to default settings:
1. Restart - Press the reset button for 1 second while the
router is up and running.
2. Reset to Default Settings - Press the reset button for 5
seconds while the router is up and running.
Power Switch ON/OFF switch
Power Jack Connects to the supplied power adapter
Antenna Connects to the 802.11b/11g enabled wireless devices in LAN

AR396 User’s Guide
6
3 Connecting your device
This chapter provides basic instructions for connecting the device to a computer or LAN and to
the Internet.
In addition to configuring the device, you need to configure the Internet properties of your
computer(s). For more details, see the following sections inAppendix A:
Configuring Ethernet PCs section
Configuring Wireless PCs section
This chapter assumes that you have already subscribed a broadband service with your
Internet service provider (ISP). These instructions provide a basic configuration that should be
compatible with your home or small office network setup. Refer to the subsequent chapters for
additional configuration instructions.
Connecting the Hardware
This section describes how to connect the device to the power outlet and your computer(s) or
network.
WARNING
Before you begin, turn the power off for all devices. These include
your computer(s), your LAN hub/switch (if applicable), and the device.
The diagram below illustrates the hardware connections. The layout of the ports on your
device may vary from the layout shown. Refer to the steps that follow for specific instructions.
Figure 4: Overview of Hardware Connections

AR396 User’s Guide
7
Step 1. Connect the WAN port to ADSL network
Connect the WAN port to the DSL network which has the high speed internet connection.
Step 2. Connect the Ethernet cable
Connect up to four single Ethernet computers or to a HUB/Switch directly to the device via
Ethernet cable(s).
Note that the cables do not need to be crossover cables; the switch provides MDI and MDIX
auto-detection.
Step 3. Attach the power connector
Connect the AC power adapter to the Power connector on the back of the device and plug the
adapter into a wall outlet or power strip. Turn on and boot up your computer(s) and any LAN
devices such as hubs or switches.
Step 4. Configure your Ethernet PCs
You must also configure the Internet properties on your Ethernet PCs. See Configuring
Ethernet PCs section.
Or, step 5. Install a Wireless card and connect Wireless PCs if the device is with wireless
interface
You can attach a Wireless LAN that enables Wireless PCs to access the Internet via the
device.
You must configure your Wireless computer(s) in order to access your device. For complete
instructions, see Configuring Wireless PCs section.
Next step
After setting up and configuring the device and PCs, you can log on to the device by following
the instructions in “Getting Started with the Web pages” on chapter 4. The chapter includes a
section called Testing your Setup, which enables you to verify that the device is working
properly.

AR396 User’s Guide
8
4 Getting Start with the Web pages
The device includes a series of Web pages that provide an interface to the software installed
on the device. It enables you to configure the device settings to meet the needs of your
network. You can access it through a web browser on a PC connected to the device.
Accessing the Web pages
To access the web pages, you need the following:
A laptop or PC connected to the LAN or WLAN port on the device.
A web browser installed on the PC. For the best display quality, use latest version of Internet
Explorer, Netscape or Mozilla Firefox.from any of the LAN computers, launch your web
browser, type the URL, http://192.168.1.1 in the web address (or location) box, and press
[Enter]. The default IP address of the device is 192.168.1.1. Then enter the default username
and password: admin/admin to access the configuration web page, if you have not changed
the username and password. Please be informed that strings of username and password are
case-sentitive.
Figure 5: Login Page
The Menu comprises:
Device Information:provides the basic information of the system. It includes sub menus,
Summary, WAN, Statistics, Route,ARP and DHCP.

AR396 User’s Guide
9
Advanced Setup: provides information about the current configuration of various system
features with options to change the configuration. It includes the sub menus WAN, LAN,
Ethernet Mode, NAT, Security, Parental Control, Routing, DNS, DSL, Interface Group, IPSec
and Certificate.
Wireless Setup: provides wireless SSID, security, key and various options to change the
configuration. It includes the sub menu, Basic, Security, MAC Filter, Wireless Bridge,
Advanced and Station Info.
Diagnostic: provides the diagnostic utility to check the LAN and Wireless physical connection
and ADSL connection as well.

AR396 User’s Guide
10
Management: provides the administration utilities. It includes the sub menus, Settings,
System Log, SNMP Agent, TR-069 Client, Internet Time, Access Control, Update Software,
and Save/Reboot.
Testing your Setup
Once you have connected your hardware and configured your PCs, any computer on your
LAN should be able to use the device to access the Internet.
To test the connection, turn on the device, wait seconds till device booting up and then verify
that the LEDs are illuminated as follows:
Table 1: LED Indicators
If the LEDs illuminate as expected, test your Internet connection from a LAN computer. To do
this, open your web browser, and type the URL of any external website (such as
http://www.yahoo.com).
If the LEDs do not illuminate as expected, you may need to configure your Internet access
settings using the information provided by your ISP. If the LEDs still do not illuminate as
expected or the web page is not displayed, see Troubleshooting section or contact your ISP
for assistance.
LED Behavior
Power Solid red to indicate that the device is turned on. If
this light is not on, check the power cable
attachment.
Wireless (WiFi) Solid green to indicate that the Wireless LAN
function is operational.
LAN Solid green to indicate that the device can
communicate with your LAN.
DSL Solid green to indicate that the device has
successfully established a connection with your ISP.

AR396 User’s Guide
11
5 Device Information
The Device Information web page menu includes the following submenus:
Summary
WAN
Statistics
Route
ARP
DHCP
Summary
The Summary Page of the device shows the following information, Firmware version, Product
name, Serial number, Hardware version, Software version, Bootloader version,, Wireless
driver version, and MAC address. Besides, LAN IP, Default gateway, Primary DNS server and
Secondary DNS server are shown too.
Figure 6: Device Information
WAN
The WAN information of the device shows detailed information about the WAN connection
such as DSL port information (VPI/VCI, VLAN Mux., UBR/CBR/VBR and so on), Protocol,

AR396 User’s Guide
12
IGMP enabled or disabled, QoS enabled or disabled, WAN port state, DSL link status, and IP
address of WAN port.
Figure 7: WAN Port Information
Statistic
The Statistic Page of the device shows the following information, Interfaces, data transmitting
(Received and Transmitted directions) in that interface such as total bytes, packets, error
count and drop count of LAN port, WAN port, ATM, and ADSL.
Figure 8: Device LAN Port Statistic Information
Figure 9: Device WAN Port Statistic Information

AR396 User’s Guide
13
Figure 10: Device ATM Statistic Information
Figure 11: Device ADSL Statistic Information

AR396 User’s Guide
14
Route
The Route Page of the device shows the route table. It contains Destination IP address,
Gateway, Subnet Mask, Flag, Metric, Service and Interface.
Figure 12: Device Route Table Information
ARP
The ARP Page of the device shows the ARP table mapping the IP address and related MAC
address. The ARP table contains IP address, Flag, MAC address, Device Interface.
Figure 13: Device ARP Table Information
DHCP
The DHCP Page of the device shows the DHCP table which DHCP server of device assigns
the IP address to the PC requesting an IP address. The DHCP table contains Hostname, MAC
address, IP address and Expired In.
Figure 14: Device DHCP Table Information
Table of contents
Other XAVi Gateway manuals