Cisco Expressway CE500 User manual

Cisco Expressway
CE500 Appliance
Installation Guide
X8.2 or later
December2014

Contents
Introduction 3
About this document 3
About the Cisco Expressway appliance 3
Related documents 4
Training 4
Glossary 4
Preparing to install 5
Environmental and power specifications 5
Unpacking the unit and preparing the installation 5
Locating serial numbers 5
Installing 6
Installing the unit in a rack 6
Connecting and powering on the unit 6
Configuring 7
Connecting to the Cisco Expressway 7
Connecting via the serial port 8
Connecting via the KVM port 9
Configuring the Cisco Expressway 9
Using the web interface 10
Using the Command Line Interface (CLI) 10
Changing the admin account password 10
Changing the root account password 11
Changing other system settings 11
Checking for updates and upgrading 11
Troubleshooting 12
Locating LEDs and components 12
Document revision history 14
Notices 15
Technical support 15
Accessibility notice 15
Cisco Expressway CE500 Appliance Installation Guide (X8.5) Page 2 of 16

Introduction
About this document
This document describes how to install a Cisco Expressway CE500 appliance into your video network. It
contains information on:
nPreparing the installation
nInstalling the hardware
nPerforming initial configuration
nTroubleshooting the installation
The Cisco Expressway appliance is based on the UCSC220 M3L. For more detailed information on installing
this appliance see Cisco UCS C220 Server Installation and Service Guide.
About the Cisco Expressway appliance
The Cisco Expressway appliance described in this document is a CE500, which is based on a UCSC220
M3L.
The appliance supports Cisco Expressway version X8.1.1 or later. Note that the CE500 model does not
support the scalability solution introduced in the X8.1 release.
The following table lists the components for the appliance:
Item Part Quantity
Chassis UCSC-C220-M3L 1
Processor UCS-CPU-E5-2643 (3.30 GHz / 4 Core - Hyper threaded) 1
RAM UCS-MR-1X082RY-A(8 GB) 2
Hard Disk UCS-HDD1TI2F212 (1TB NL SAS Disk LFF) 2
Onboard SAS Controller SASsupport provided by UCSC-RAID-ROM1 1
NIC N2XX-ABPCI01-M3 (Broadcom 5709 Dual Port 1 Gb) 1
PSU UCSC-PSU-650 W & Power cable 1
TPM UCSX-TPM1-001 (Trusted Platform Module) 1
Miscellaneous UCSC-BBLKD-L(HDD filler panel) 3
UCSC-HS-C220M3 (Heat Sink) 1
UCSC-RAIL1 (Rail Kit) 1
UCSC-PCIF-01H (Half height PCIe filler) 1
UCSC-PSU-BLKP (Power supply blanking panel/filler) 1
The only field replaceable component is the PSU.
Note: the hard disks must not be removed.
To initiate a Return MaterialAuthorization (RMA) go to http://www.cisco.com/web/ordering/cs_
info/or3/o32/Return_a_Product/WebReturns/product_Online_web_returns.html.
Cisco Expressway CE500 Appliance Installation Guide (X8.5) Page 3 of 16
Introduction

Related documents
nCisco Expressway Administrator Guide - describes how to maintain and operate the Cisco Expressway
software.
nCisco Expressway Cluster Creation and Maintenance Deployment Guide - describes how to create and
maintain a cluster of Cisco Expressways.
Training
Training is available online and at our training locations. For more information on all the training we provide
and where our training offices are located, visit www.cisco.com/go/telepresencetraining
Glossary
A glossary of TelePresence terms is available at: https://tp-tools-web01.cisco.com/start/glossary/
Cisco Expressway CE500 Appliance Installation Guide (X8.5) Page 4 of 16
Introduction

Preparing to install
Environmental and power specifications
To view environmental and power specifications for the appliance server see
http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/spec.html.
Unpacking the unit and preparing the installation
See http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/install.html for information
on:
nUnpacking and inspecting the server
nInstallation guidelines
nRack requirements
nEquipment requirements
nSlide rail adjustment range
Locating serial numbers
The Cisco Expressway appliance displays two serial numbers:
nUCSserial number:
lhas the format FCHxxxxxxxx
lis displayed on the physical hardware and in the CIMCweb interface
nApplication/Software serial number:
lhas the format 52XNNNNN, where X is a letter and N are numbers
lis displayed in the Cisco Expressway web interface, console and SSH session
lmust be supplied to obtain release and option keys
Cisco Expressway CE500 Appliance Installation Guide (X8.5) Page 5 of 16
Preparing to install

Installing
Installing the unit in a rack
See http://www.cisco.com/en/US/docs/unified_computing/ucs/c/hw/C220/install/install.html#wp1341126
for information on how to install the unit in a rack.
Connecting and powering on the unit
Attach a power cord to the power supply in your server, and then attach the power cord to a grounded AC
power outlet. See http://www.cisco.com/en/US/docs/unified_
computing/ucs/c/hw/C220/install/spec.html#wp1070378 for power specifications.
The power button of the unit is located in the top left-hand corner of the front panel.
If this is the first time that the power switch has been turned on after connecting the power cable, the system
will perform a Self Test and the unit will automatically restart.This is expected behavior. The system will be
operational after it has booted up a second time. The first boot will take approximately 2 minutes.
To verify the power status look at the Power Status LED (see Figure 3: Front view of the Cisco Expressway
unit. [p.12]):
nOff—There is no AC power present in the server.
nAmber—The server is in standby power mode. Power is supplied only to the CIMC and some motherboard
functions.
nGreen—The server is in main power mode. Power is supplied to all server components.
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Installing

Configuring
Before you can use the Cisco Expressway, you must configure its IPv4 and/or IPv6 address, subnet mask
and default gateway. Consult your network administrator for information on which addresses to use. Note
that the Cisco Expressway must use a static IP address.
This section describes how to connect to the Cisco Expressway and perform the initial configuration.
Connecting to the Cisco Expressway
Before you can use the Cisco Expressway, you must configure its IPv4 and/or IPv6 address, subnet mask
and default gateway. Consult your network administrator for information on which addresses to use. Note
that the Cisco Expressway must use a static IP address.
Note: an additional IPaddress is required if the CIMC(Cisco Integrated Management Controller) tool is used.
It can be a static IP address or assigned via DHCP.
This initial configuration can be done:
nby connecting from a PC to the Cisco Expressway using a serial cable (see Connecting via the serial port
[p.8] followed by Configuring the Cisco Expressway [p.9]).
nby connecting a monitor and keyboard directly into the unit (see Connecting via the KVM port [p.9] followed
by Configuring the Cisco Expressway [p.9]).
nif your network is set up to allow it, by connecting using a web browser to the default IP address of
192.168.0.100 (see Using the web interface [p.10]).
Figure 1: Rear panel showing ports.
The rear panel ports are:
1 VGAport
2 Serial port
3 Dedicated management port (can be used for CIMCin the
future)
4 LAN1 (left-hand 1-Gb copper port)
5 LAN2 (right-hand 1-Gb copper port)
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Configuring

6 LAN3 (not currently used)
7 LAN4 (not currently used)
8 USB port
9 USBport
Figure 2: Front panel showing KVM connector.
The front panel port is:
1 KVMconnector
Connecting via the serial port
To connect to the Cisco Expressway via the serial port:
1. Connect the Ethernet LAN cable from the LAN 1 port on the rear of the unit to your network.
The LAN 1 port is the left-hand port of the dual port adapter on the rear panel of the unit (shown in Figure 1:
Rear panel showing ports. [p.7]).
2. Connect a serial cable from the serial port on the rear of the unit to the serial port on a PC (see Figure 1:
Rear panel showing ports. [p.7]).
The serial cable used must be a cross-over cable. The pin assignment for the serial cable is:
Male RJ45 pin Female DB9 pin
1 8
2 6
3 TXD 2
4 GND 5
5 GND 5
6 RXD 3
7 4
8 7
Note:if there is no DB9 port on your PC, a DB9 to USBserial port adapter is required.
3. Start a terminal emulator program (for example PuTTY) on the PC and configure it to use the PC’s serial
port as follows:
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Configuring

lbaud rate: 115200 bits per second
ldata bits: 8
lparity: none
lstop bits: 1
lflow control (hardware and software): none
Note: do not leave a terminal emulator session open after it is no longer in use. An open session may
cause issues during a system restart.
Connecting via the KVM port
1. Connect the Ethernet LAN cable from the LAN 1 port on the rear of the unit to your network.
The LAN 1 port is the left-hand port of the dual port adapter (shown in Figure 1: Rear panel showing ports.
[p.7]).
2. Either:
lconnect a USB keyboard and VGA monitor via a KVMadaptor to the KVM connector on the front panel
(see Figure 2: Front panel showing KVM connector. [p.8]), or
lconnect a USBkeyboard to the USBport and a VGA monitor to the VGAport on the rear panel (see
Configuring [p.7]).
Configuring the Cisco Expressway
When you have connected to the Cisco Expressway and powered up the system, perform the following
steps for the initial configuration:
1. If the system has just booted up, the terminal emulator program on the PC will display the Cisco
Expressway’s startup information. After approximately four minutes you will get the login prompt.
If the Cisco Expressway was already on when you connected the serial cable, press Enter to get the
login prompt.
The login prompt is
cisco login:
2. Enter the username admin and press Enter.
You will get the password prompt:
Password:
3. Enter the default password of TANDBERG and press Enter.
You will get the install wizard prompt:
Run install wizard [n]:
4. Type yand press Enter.
5. Follow the prompts given by the install wizard to specify the following:
lthe password you want to use for your admin account
Note: for security reasons you are advised to change the password from the default of TANDBERG.
lwhether you want to use IPv4, IPv6 or Both
lthe LAN 1 IP address of the Cisco Expressway
lthe LAN 1 IPv4 subnet mask of the Cisco Expressway (if you have selected IPv4)
lthe IP default gateway of the Cisco Expressway
lthe Ethernet speed
Note: use the default value of Auto.
lwhether you want to use SSH to administer the Cisco Expressway
6. After the wizard is finished the following message will appear:
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Configuring

Setting other settings...OK.
The system must be restarted for new
settings to take effect..
And you will get a restart prompt:
Restart Now?
Type yand press Enter.
7. After it has rebooted, the Cisco Expressway is ready to use. You can access the Cisco Expressway's
web interface via the IP address assigned to the LAN 1 Ethernet port.
Note: for security reasons you are advised to change the password for the default admin account (if you
have not already done so) and the root account from the default of TANDBERG.
Using the web interface
To use the web interface:
1. Open a browser window and in the address line type either:
lthe IP address of the Cisco Expressway
lthe FQDN of the Cisco Expressway
The Login page will appear.
2. Select Administrator Login.
3. Enter a valid administrator username and password and select Login.
You will be presented with the Overview page.
See the online help or CiscoExpressway Administrator Guide for information on the configuration options
available for each page of the Cisco Expressway web interface.
Using the Command Line Interface (CLI)
The command line interface is available over SSH and through the serial port by default.
To use the command line interface:
1. Start an SSH session.
2. Enter the IP address or FQDN of the Cisco Expressway.
3. Login with a username of admin and your system password.
You will see a welcome message.
For a full list of CLIcommands available on the Cisco Expressway, see Cisco Expressway Administrator
Guide.
Changing the admin account password
To change the password for the admin account using the web interface:
1. Go to Users > Administrator accounts. You are taken to the Administrator accounts page.
2. Click on View/Edit for the admin name.
3. In the Password and Confirm password fields, enter the new password, and click Save.
The Password strength box will indicate how secure your chosen password is.
To change the password for the admin account using the CLI:
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Configuring

Type xConfiguration SystemUnit Password
Note: you cannot set a blank password for the admin user or any other administrator account, or the root
account.
Changing the root account password
To change the password for the root account:
1. Using a serial connection, log in as root using the existing password.
2. Type the command passwd.
You will be asked for the new password.
3. Enter the new password and when prompted, retype the password.
4. Type exit to log out of the root account.
Changing other system settings
You are also required to configure the following:
nThe system name of the Cisco Expressway. This is used by the Cisco TelePresence Management Suite
(Cisco TMS) to identify the system. This can be set from the System administration page (System
>Administration) on the web interface.
nAutomatic discovery. If you have multiple Cisco Expressways in the same network you may want to
disable automatic discovery on some of them. This can be set from the H.323 page on the web interface
(Configuration > Protocols>H.323).
nThe DNS server address(es), if URI dialing or Fully Qualified Domain Names (FQDNs) are to be used. This
can be set from the DNS page on the web interface (System > DNS).
See the online help or Cisco Expressway Administrator Guide for more information on these configuration
options.
Checking for updates and upgrading
To check whether your Cisco Expressway has the latest software installed go to
http://software.cisco.com/download/navigator.html and navigate to the Cisco Expressway.
See Cisco Expressway Administrator Guide for information on how to upgrade.
Note: you must not downgrade to a software version lower than X8.1.1.
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Configuring

Troubleshooting
Locating LEDs and components
Front view
Below is an illustration of the unit's front view and a list of the LEDs and components available.
Figure 3: Front view of the Cisco Expressway unit.
1 Power button/power status LED
2 Identification button/LED
3 System status LED
4 Fan status LED
5 Temperature status LED
6 Power supply status LED
7 Network link activity LED
8 Asset tag (serial number)
9 KVMconnector (for USB/VGA connection)
10 HDdrive activity/fault LED
Rear view
Below is an illustration of the unit's rear view and a list of the LEDs and components available.
Figure 4: Rear view of the Cisco Expressway unit.
1 Power supplies (one for CE500)
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Troubleshooting

2 Slot 2: empty
3 Slot 1: used for dual 1-Gb network adapter (LAN1 and LAN2)
4 VGA video connector
5 Serial port (RJ-45 connector)
6 10/100/1000 Ethernet dedicated management port (used for
CIMC)
7 Dual 1-Gb Ethernet ports (not currently in use)
8 USB ports
9 Rear Identification button/LED
Definitions of LEDstates
For the definitions of LEDstates see http://www.cisco.com/en/US/docs/unified_
computing/ucs/c/hw/C220/install/replace.html#wp1167104.
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Troubleshooting

Document revision history
The following table summarizes the changes that have been applied to this document:
Date Description
December 2014 Updated for X8.5.
June 2014 Updated for X8.2.
April 2014 Initial release.
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Document revision history

Notices
Technical support
If you cannot find the answer you need in the documentation, check the web site at
http://www.cisco.com/cisco/web/support/index.html where you will be able to:
nMake sure that you are running the most up-to-date software.
nGet help from the Cisco Technical Support team.
Make sure you have the following information ready before raising a case:
nIdentifying information for your product, such as model number, firmware version, and software version
(where applicable).
nYour contact email address or telephone number.
nA full description of the problem.
To view a list of Cisco TelePresence products that are no longer being sold and might not be supported, visit:
http://www.cisco.com/en/US/products/prod_end_of_life.html and scroll down to the TelePresence section.
Accessibility notice
Cisco is committed to designing and delivering accessible products and technologies.
The Voluntary Product Accessibility Template (VPAT) for Cisco Expressway is available here:
http://www.cisco.com/web/about/responsibility/accessibility/legal_regulatory/vpats.html#telepresence
You can find more information about accessibility here:
www.cisco.com/web/about/responsibility/accessibility/index.html
Cisco Expressway CE500 Appliance Installation Guide (X8.5) Page 15 of 16
Notices

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE
SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR
A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the
University of California, Berkeley (UCB) as part of UCB's public domain version of the UNIX operating
system. All rights reserved. Copyright © 1981, Regents of the University of California.
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© 2014 Cisco Systems, Inc. All rights reserved.
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