XBOX MN-740 User manual
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IMPORTANT SAFETY INFORMATION
This manual contains important information about how to safely and properly set up, use, and care for
the Microsoft®Broadband Networking Xbox®Wireless Adapter.
Do not take the Adapter apart.
Do not attempt to service or repair the Xbox Wireless Adapter yourself.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as:
OPower-supply cord or plug is damaged.
OLiquid has been spilled or objects have fallen into the apparatus.
OThe apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
General Electrical Precautions
As with many other electrical devices, failure to take the following precautions can result in serious
injury from electric shock, or fire, or damage to the Xbox Wireless Adapter.
Avoid damaging the power cord.
OProtect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where it exits from the apparatus.
ODo not jerk, knot, sharply bend, or otherwise abuse the power cord.
ODo not expose the power cord to sources of heat.
OKeep children and pets away from the power cord and do not allow them to bite or chew on it.
OWhen unplugging the power cord from the Adapter or a power outlet, pull on the plug —do not pull on
the cord.
If the power cord becomes damaged in any way, stop using it immediately and call the Microsoft
Customer Support number in Chapter 4.
Do not push or insert anything into openings
Take precautions to keep children from putting anything inside the Adapter.
Do not overload an extension cord, wall outlet, or other type of receptacle.
Do not exceed the stated ratings of cords or receptacles.
Use the type of power source indicated on the Xbox Wireless Adapter.
If you are not sure of the type of power supply to your home, consult a qualified electrician.
Do not expose the Adapter to liquids or moisture.
ODo not use this apparatus near water (for example, sinks, tubs, pools) or expose it to rain, moisture, or
dripping or splashing liquids.
ODo not place objects filled with liquids, such as beverages or vases, on or near the Adapter.
ODo not clean the Adapter with water, liquid cleaners, solvents, or aerosols.
Clean the outside of the Xbox Wireless Adapter properly.
Clean only with a dry cloth.
Unplug this apparatus during lightning storms or when unused for long periods of time.
This symbol is intended to alert the user to the presence of important safety, operating, and
maintenance instructions in the literature accompanying the Xbox Wireless Adapter.
Warning To reduce the risk of electric shock, do not expose this apparatus to rain or moisture.
1203 Part No. X10-27915
contents
1 | Introduction: Your Xbox Wireless Adapter.............................................................1
Box Contents ....................................................................................................1
About the Adapter ............................................................................................2
Resetting the Adapter ......................................................................................3
Restoring Factory Default Settings .................................................................4
Updating Adapter Firmware.............................................................................4
2 | Network Basics: About Wireless Networking........................................................5
Types of Wireless Networks.............................................................................5
Placement of Wireless Components...............................................................6
Understanding Wireless Transmission Standards .........................................7
Making Your Wireless Transmissions More Secure .......................................8
3 | Troubleshooting: Need Help? ..................................................................................9
Nothing happens when I insert the Xbox Wireless Adapter Setup disc
in the disc tray. .................................................................................................9
My Xbox console doesn’t recognize the wireless adapter. ............................9
Setup does not detect my wireless network...................................................9
I can’t save my wireless settings or password on my adapter.................... 10
I receive an error message during setup that my security key
is incorrect. .................................................................................................... 10
The Power light on my adapter won’t stop blinking when I update the
adapter firmware. .......................................................................................... 10
The wireless status is listed as “Not Connected.”....................................... 10
The signal strength is listed as “Very Low” or “Low.”.................................. 11
I can’t connect to Xbox Live. ......................................................................... 11
My Xbox Live games are running slowly....................................................... 12
4 | Reference................................................................................................................ 13
Getting Help................................................................................................... 13
Visit Us on the Web.................................................................................... 13
Technical Support Options ........................................................................ 13
Regulatory Information ................................................................................. 14
United States Radio and TV Interference Regulations............................ 14
Canadian Radiocommunication Regulations........................................... 14
iv Microsoft Broadband Networking Xbox Wireless Adapter User’s Guide
Technical Specifications .............................................................................. 15
System Requirements................................................................................... 16
LIMITED WARRANTY ..................................................................................... 17
GARANTIE LIMITÉE........................................................................................ 19
Glossary ............................................................................................................... 21
introduction
Your Xbox Wireless Adapter
Thanks for purchasing the Microsoft®Broadband Networking Xbox®Wireless
Adapter. You can use your adapter to add an Xbox video game system to an
existing wireless network that has a wireless router, base station, or gateway.
You can also use your adapter to connect two Xbox consoles wirelessly for
System Link play.
Box Contents
Your wireless adapter comes with other components to help you set up and
connect the adapter. The box contents are shown in the following illustration.
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Xbox wireless adapter
setup disc
Xbox wireless adapter
(MN-740)
Power supply
User’s Guide and
Start Here guide
Ethernet cable
2Microsoft Broadband Networking Xbox Wireless Adapter User’s Guide
About the Adapter
The Microsoft Xbox Wireless Adapter connects to an Xbox console with an
Ethernet cable. The following illustrations show the locations of the ports, status
lights, and Restore button on the adapter.
The back of the adapter has a Restore button, a To Xbox port for the Ethernet
cable, and a Power port.
Note If the provided Ethernet cable does not meet your needs, you can use any other
Ethernet cable (either the “straight-through” type or the “crossover” type) when you
connect your Xbox console to your Xbox wireless adapter. Do not use a phone cord for
this connection.
Power port
To Xbox Ethernet port Restore button
Chapter 1: Introduction 3
The front of the adapter has three status lights. The following table describes the
behavior of each light.
Status light On Off Blinking
Power Green: Ready
Orange: Updating
firmware or resetting
Not receiving power Restoring factory
defaults or error*
Wireless Radio enabled Radio disabled Data being sent or
received wirelessly
Xbox Xbox console turned
on and connected
Xbox console turned
off or not connected
Data being sent or
received over Ethernet
connection
*If the Power light continues to blink after you attempt to update the adapter
firmware, reset the adapter by using the following procedure.
Resetting the Adapter
You can reset the adapter to correct connectivity problems. Simply unplug the
adapter power supply, and then plug it in again. The Power light will turn orange,
and then turn green when the reset is complete.
Power light
Wireless light
Xbox light
4Microsoft Broadband Networking Xbox Wireless Adapter User’s Guide
Restoring Factory Default Settings
You can restore the factory default settings to the adapter if, for example, you
forget your adapter password. Restoring the adapter erases all your current
adapter settings and returns the password to the default, admin. After you restore
your adapter, you will need to reconfigure the adapter settings. You can do this
from the Wireless Settings screen of the Xbox Dashboard on your Xbox console.
To restore the adapter to factory default settings
OUse a pointed object to press and release the Restore button on the back of
the adapter.
The Power light first blinks orange and green, and then turns solid orange.
When it turns solid green, the restoration is complete. This process takes about
a minute.
Updating Adapter Firmware
To update your adapter firmware, you need a computer with Microsoft
Windows®98 or later and Microsoft Internet Explorer version 5.5 or later.
To check for available updates for this adapter, go to www.microsoft.com/
broadbandnetworking.
Power light
network basics
About Wireless Networking
Your Microsoft®Broadband Networking Xbox®Wireless Adapter communicates by
radio transmission. Radio waves travel in all directions, and can be transmitted
through walls and floors. This chapter on wireless connections explains wireless
network types and provides important information about wireless performance
and security.
Types of Wireless Networks
There are two types of wireless networks: infrastructure and ad hoc.
In an infrastructure network, a wireless adapter connects to a wireless network
through a central wireless access point, gateway, or router, such as a Microsoft
Wireless Base Station. This type of network is often used when a broadband
Internet connection will be shared among computers and devices. In an
infrastructure network, for example, a computer on the network can access
email while an Xbox console accesses the Xbox Live™ online game service. The
following illustration shows an example of an infrastructure network.
2
Active Internet connection
Broadband modem
Wireless router
Computer Xbox console
6Microsoft Broadband Networking Xbox Wireless Adapter User’s Guide
In an ad hoc network, a wireless adapter connects directly to another wireless
adapter that is set up on another device. For example, an ad hoc network is
used for console-to-console (System Link) gameplay. In this type of network, a
broadband Internet connection is not shared and the connection to the other
Xbox®video game system is typically temporary. The following illustration shows
an example of an ad hoc network.
You can use the same adapter to connect to different networks (and different
types of networks) at different times. For example, you might use your adapter
to connect to an infrastructure network at home most of the time (for Xbox Live
play), but occasionally, you might use your adapter to set up a temporary ad hoc
network for System Link play with a friend. You can use this adapter to connect to
both Microsoft and non-Microsoft wireless devices.
Placement of Wireless Components
The following placement recommendations will help you achieve the best wireless
range, coverage, security, and connection speed from your wireless devices:
OPlace wireless components in direct line of sight to one another, if possible.
OIf you notice poor signal strength on your wireless adapter, try moving your Xbox
console a few inches in any direction or adjusting the antenna on the adapter.
Because of the way in which radio waves travel, small areas within the network
range sometimes receive poor coverage.
OPlace wireless components on desks or shelves when possible (instead of on
the floor) to avoid obstacles and achieve better reception on the upper stories
of buildings.
OAvoid placing wireless components in such a way that large, solid objects block
the direct path between them. Fireplaces, concrete or masonry walls and floors,
metal framing, mirrors, UV window film, metallic paint, and other building
components may reduce radio signal strength.
First Xbox console Second Xbox console
Chapter 2: Network Basics 7
OAvoid placing wireless components next to large metal objects such as
computer cases, monitors, and appliances. Metal objects reduce signal
strength.
OAvoid placing wireless components close to electromagnetic devices, especially
those with frequencies in the 2.4-gigahertz (GHz) range. Devices such as
cordless phones, microwave ovens, radios, and televisions can interfere with
wireless transmission.
OIf you notice poor connection speed in an area, try moving your wireless
components closer together. Connection speeds will be slower if your wireless
components are very far apart from each other on the network.
OBe aware that wireless signal range, speed, and strength can be affected by
interference from neighboring wireless networks.
Understanding Wireless Transmission Standards
802.11 is a series of wireless transmission standards developed by the Institute
of Electrical and Electronics Engineers (IEEE) for wireless local area networks.
Currently, four specifications make up the 802.11 series: 802.11, 802.11a,
802.11b, and 802.11g. The Microsoft Xbox Wireless Adapter conforms to
the latest specification, 802.11g. The main features that distinguish these
specifications are connection speed and radio frequency.
The following table summarizes the four specifications in the 802.11 series.
Specification Connection speed Radio frequency band
802.11 1 or 2 megabits per second (Mbps) 2.4 GHz
802.11a Up to 54 Mbps 5 GHz
802.11b Up to 11 Mbps 2.4 GHz
802.11g Up to 54 Mbps 2.4 GHz
Note The benefit of the 2.4-GHz radio frequency band is that it allows for greater
range than the 5-GHz band. The drawback is that it is more susceptible to interference
from other devices, such as 2.4-GHz cordless telephones.
Because 802.11b and 802.11g use the same radio frequency band, your Xbox
wireless adapter is compatible with 802.11b devices. However, when you transfer
data between 802.11b and 802.11g devices, the connection speed is limited to
the 802.11b maximum of 11 Mbps.
Note The Xbox wireless adapter is not compatible with 802.11a-only devices.
8Microsoft Broadband Networking Xbox Wireless Adapter User’s Guide
Making Your Wireless Transmissions More Secure
Because wireless networks use radio signals, it is possible for other wireless
network devices outside your immediate area to pick up the signals and
either connect to your network or capture the network traffic. To help prevent
unauthorized connections or the possibility of eavesdroppers listening in on your
network traffic, do the following:
OIf you have a router, base station, or gateway, place it toward the center of your
home. This decreases the strength of the signal outside your home.
OEnable wireless security on your wireless network. Your Xbox wireless adapter
supports 64-bit and 128-bit Wired Equivalent Privacy (WEP) security. We
recommend using the highest level of security supported by your other wireless
networking devices. When you enable wireless security, you establish a key
that scrambles or “encrypts” the data that is wirelessly transmitted so that it
is decipherable only by computers that have the correct key. In addition, only
users who know the network key can connect to your network and use your
Internet connection.
troubleshooting
Need Help?
This chapter provides solutions to the most common problems that you might
have with your Microsoft®Broadband Networking Xbox®Wireless Adapter. If
the problem you are experiencing is not covered in this chapter, you can find
more troubleshooting information on the Microsoft Hardware Web site at
www.microsoft.com/hardware. Some problems can be solved by downloading
the latest version of the adapter firmware, available at www.microsoft.com/
broadbandnetworking.
Note For help with a game that supports System Link play, see the game’s Web
site or documentation. For help with Xbox Live™, see the Xbox Live Web site at
www.xbox.com/LIVE/Support.htm.
Nothing happens when I insert the Xbox Wireless Adapter
Setup disc in the disc tray.
OVerify that your disc tray is functioning correctly. Try inserting another
Xbox disc.
If the other disc works correctly, contact Microsoft Technical Support for
more information.
My Xbox console doesn’t recognize the wireless adapter.
OCheck the Power light on the adapter. Make sure that the Power light is
green. If it isn’t, check the power supply connection. Unplug the power supply,
and then plug it in again.
OCheck the Ethernet connection. Make sure that the Xbox light on the wireless
adapter is green. Try disconnecting the adapter cable and connecting it again.
Setup does not detect my wireless network.
OCheck for range issues. You might be out of range of your wireless network.
Place your Xbox console in the same room as your wireless router or second
Xbox console, and try again.
OMake sure that your router is broadcasting a wireless network name (SSID).
The wireless router’s broadcast of the SSID might be disabled. See your router
documentation for information about enabling the broadcast of the SSID.
3
10 Microsoft Broadband Networking Xbox Wireless Adapter User’s Guide
I can’t save my wireless settings or password on my
adapter.
ORestore the factory defaults on the wireless adapter. Use a pointed object
to press and release the Restore button on the back of the adapter. The Power
light first blinks green and orange, then turns solid orange. Wait for the Power
light to turn solid green.
Note Restoring factory defaults to the adapter will override your current adapter
settings and will return the adapter password to the default, admin.
I receive an error message during setup that my security
key is incorrect.
OCheck the security setting on your wireless router or second Xbox console.
The key needs to be the same on every computer and device on your network.
See your router documentation for information about how to check the Wired
Equivalent Privacy (WEP) key. When you enter this security setting, make
sure that you type the key exactly as it appears. It is case sensitive. For 64-bit
encryption, the WEP key is either five or 10 characters in length. For 128-bit
encryption, the WEP key is either 13 or 26 characters in length.
ODisable and then re-enable wireless security on your wireless router or
second Xbox console. Try using a different security level and a new security
key. Make sure that all of your network devices are set to use the same security
level and key.
The Power light on my adapter won’t stop blinking when I
update the adapter firmware.
OReset the adapter. Unplug the adapter from the power supply, and then plug
it in again. The Power light will first turn orange. Wait for the Power light to turn
green. Try updating the firmware again.
The wireless status is listed as “Not Connected.”
OVerify that you are using the correct wireless settings. You might have
incomplete or incorrect wireless settings for your adapter. If you are connecting
to a network that has a router, base station, or gateway, make sure that the
network mode is listed as Infrastructure on the Wireless Settings screen. If
you are connecting two Xbox consoles for System Link play, make sure that
the network mode is listed as Ad hoc 802.11 b/g. Your Xbox wireless adapter
must use the same network name (SSID) and wireless security information
(WEP key) as your wireless network. If you are connecting two Xbox consoles
for System Link play, the channel specified on both devices must also be the
same. For information about how to check the wireless network settings on
your router, see your router documentation.
Chapter 3: Troubleshooting 11
OCheck for range issues. You might be out of range of your wireless network.
Place your Xbox console in the same room as your wireless router or second
Xbox console, and try again.
OCheck for interference issues. Your wireless connection might be getting
interference from other wireless devices. Move the other devices (such
as cordless phones) further from your wireless network, and refrain from
using them while you are using the network. To minimize interference from
another wireless network, try changing channels. Pick a channel that is at
least three channels away from a channel used by a neighboring network. For
more information about configuring your wireless settings, see your router
documentation.
The signal strength is listed as “Very Low” or “Low.”
OAdjust the antenna on your adapter or router. Start with the antenna pointing
upward and away from any adjacent cables. Certain areas, such as directly
below the antenna, get relatively poor reception. Pointing the antenna toward
another wireless component does not improve reception.
OCheck for range issues. You might be out of range of your wireless network.
Place your Xbox console in the same room as your wireless router or second
Xbox console, and try again.
OCheck for interference issues. Your wireless connection might be getting
interference from other wireless devices. Move the other devices (such
as cordless phones) further from your wireless network, and refrain from
using them while you are using the network. To minimize interference from
another wireless network, try changing channels. Pick a channel that is at
least three channels away from a channel used by a neighboring network. For
more information about configuring your wireless settings, see your router
documentation.
For more information about placing your wireless devices for optimal
performance, see Chapter 2, “Network Basics.”
I can’t connect to Xbox Live.
OGet an Xbox Live subscription. If you do not already have an Xbox Live
subscription, contact Microsoft at 1-800-4MY-XBOX in the U.S. and Canada to
purchase and sign up.
OMake sure that your Xbox console is making a connection to your wireless
router. If the Wireless Status screen displays the connection status as “Not
Connected,” see the earlier Troubleshooting topic “The wireless status is listed
as ‘Not Connected’.”
12 Microsoft Broadband Networking Xbox Wireless Adapter User’s Guide
OCheck whether computers on your network can connect to the Internet. If
the Wireless Status screen displays the connection status as “Connected,” but
computers on your network can’t connect to the Internet, the problem may be
with the Internet connection. Make sure that you are using the correct type of
cable between your router and modem, that the cable is firmly attached, and
that all status lights on the network devices indicate that your connections are
receiving power and functioning properly.
OReset your broadband modem. Unplug or turn off the modem. Wait at least
10 seconds, and then plug it in or turn it on. Wait for the modem to connect to
your Internet service provider (ISP). This might take a couple of minutes. After
the status lights on your modem indicate that it is connected, and the status
lights on your wireless router show that you have a working Internet connection,
try connecting to Xbox Live again.
OContact your ISP. If you are experiencing problems accessing the Internet from
the computers on your network, verify that there are no problems with your
Internet connection, such as scheduled maintenance or server problems.
OReset your router, base station, or gateway. Unplug or turn off the wireless
router, wait at least 10 seconds, and then plug it in or turn it on. When the
status lights indicate that the router is ready, try connecting to Xbox Live again.
OUpdate your router firmware. Firmware is the software that is built into your
router to provide network functions. You can update your router firmware
by downloading the most recent version from the manufacturer’s Web
site. For information about updating your router firmware, see your router
documentation.
My Xbox Live games are running slowly.
ODecrease your network traffic. Your network has a limited amount of
bandwidth for transmitting data. While you play Xbox Live games, quit any
computer programs that use this bandwidth. For example, avoid streaming
audio or video or transferring large files between computers on your network
while you play Xbox Live games.
OContact your ISP. If you are experiencing problems accessing the Internet from
the computers on your network, verify that there are no problems with your
Internet connection, such as scheduled maintenance or server problems. If
you are still not satisfied with your connection speed, you might want to inquire
about upgrading to a faster connection.
reference
This chapter contains the following reference information for your Microsoft®
Broadband Networking Xbox®Wireless Adapter:
OGetting Help
ORegulatory Information
OTechnical Specifications
OSystem Requirements
OLimited Warranty
Getting Help
If you have a question about your Microsoft Broadband Networking product, the
following resources on the Web and from Technical Support may help you find
the answer.
Visit Us on the Web
Please visit the Microsoft Broadband Networking Web site at
www.microsoft.com/broadbandnetworking for the most up-to-date
information about our products. The Microsoft Broadband Networking
Web site also contains articles about using our products and instructions
for downloading the most recent updates.
Technical Support Options
Product Name: Microsoft Broadband Networking Xbox Wireless Adapter (MN-740)
Support Info
Online:
For all of our support offerings, visit http://support.microsoft.com
In Canada, visit www.microsoft.ca/support
Phone Support: Toll-free support for U.S. customers: (800) 936-3900. For
customers in Canada: (800) 668-7975. These numbers are only
for support of Microsoft Broadband Networking products.
TTY Users: Text phone (TTY/TDD) services are available at (425) 635-4948 in
Washington state or (800) 892-5234 in the U.S. Call (905) 568-
9641 in Canada.
Worldwide: Support outside the U.S. and Canada may vary. For regional
contact details, visit http://support.microsoft.com/
international.aspx. If there is no Microsoft subsidiary office in your
country or region, please contact the establishment from which you
obtained your Microsoft product.
Conditions: Microsoft’s support services are subject to then-current prices,
terms, and conditions, which are subject to change without notice.
4
14 Microsoft Broadband Networking Xbox Wireless Adapter User’s Guide
Regulatory Information
United States Radio and TV Interference Regulations
This device complies with Part 15 of the U.S. Federal Communications Commission (FCC) rules. Operation
is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.
The Microsoft Xbox Wireless Adapter can radiate radio frequency (RF) energy. If not installed and used in
strict accordance with the instructions given in this User’s Guide, the Xbox Adapter may cause harmful
interference with other radio-communications devices (for example AM/FM radios, televisions, baby
monitors, cordless phones, etc.). Any cable that is connected to the device must be a shielded cable that
is properly grounded. There is, however, no guarantee that RF interference will not occur in a particular
installation.
Your Microsoft Xbox Wireless Adapter has been tested, and it complies with the limits for a Class B digital
device in accordance with the specifications in Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful RF interference in a residential installation.
To determine if your Xbox Wireless Adapter is causing interference to other radio-communications devices,
disconnect the device from your Xbox console. If the interference stops, it was probably caused by the
Xbox Adapter. If the interference continues after you disconnect the Xbox Adapter, turn the Xbox console
off and then on again. If this Xbox Wireless Adapter does cause interference, try the following measures
to correct it:
ORelocate the antenna of the other radio-communications device (for example AM/FM Radios,
televisions, baby monitors, cordless phones, etc.) until the interference stops.
OMove the Xbox Adapter farther away from the radio or TV, or move it to one side or the other of the radio
or TV.
OPlug the Xbox console into a different power outlet so that the Xbox Adapter and radio or TV are on
different circuits controlled by different circuit breakers or fuses.
OIf necessary, ask your dealer or an experienced radio-TV technician for more suggestions. You may
find helpful information about interference issues at the following FCC Web site: http://www.fcc.gov/
cgb/consumerfacts/interference.html, or call the FCC at 1-888-CALL FCC to request from the operator
“Interference and Telephone Interference” fax sheets.
Tested to comply with FCC Standards. For home or office use.
This product is for use with an Xbox console.
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-6399.
(800) 426-9400 (United States)
(800) 933-4750 (Canada)
Canadian Radiocommunication Regulations
This Class B digital apparatus complies with Canadian ICES-003.
The term “IC:” before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Cet appareil numérique de la classe B est conforme aux normes NMB-003 du Canada.
L’expression «IC:» avant le numéro d’homologation/enregistrement signifie seulement que les spécifications
techniques d’Industrie Canada ont été respectées.
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