Xerox C315 User manual

VERSION 2.0
JULY 2022
702P08806
Xerox®C315 Color
Multifunction Printer
User Guide

© 2022 Xerox Corporation. All rights reserved. Xerox®is trademark of Xerox Corporation in the United States and
other countries.
Adobe®Adobe PDF logo Adobe®Reader®Adobe®Type Manager®ATM™Flash®Macromedia®Photoshop®and
PostScript®are trademarks or registered trademarks of Adobe Systems Inc.
Apple®Bonjour®EtherTalk™TrueType®iPad®iPhone®iPod®iPod touch®AirPrint®and the AirPrint Logo®Mac®Mac
OS®and Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other countries.
Gmail™webmail service and Android™mobile technology platform are trademarks of Google Inc.
HP-GL®HP-UX®and PCL®are registered trademarks of Hewlett-Packard Corporation in the United States and/or
other countries.
IBM®and AIX®are registered trademarks of International Business Machines Corporation in the United States and/
or other countries.
McAfee®ePolicy Orchestrator®and McAfee ePO™are trademarks or registered trademarks of McAfee Inc. in the
United States and other countries.
Microsoft®Windows Vista®Windows®Windows Server®and OneDrive®are registered trademarks of Microsoft
Corporation in the United States and other countries.
Mopria is a trademark of the Mopria Alliance.
PANTONE®and other Pantone Inc. trademarks are the property of Pantone Inc.
UNIX®is a trademark in the United States and other countries licensed exclusively through X/ Open Company
Limited.
Linux®is a registered trademark of Linus Torvalds.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
PCL®is a registered trademark of the Hewlett-Packard Company. PCL is a designation of a set of printer commands
(language) and functions included in its printer products. This printer is intended to be compatible with the PCL
language. This means the printer recognizes PCL commands used in various application programs and that the
printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.

Xerox®C315 Color Multifunction Printer User Guide 3
Contents
1 Safety.............................................................................................................................................11
Conventions.................................................................................................................................12
Product Statements.......................................................................................................................13
Maintenance Safety ......................................................................................................................16
Consumable Information................................................................................................................17
2 Learn About the Printer ......................................................................................................................19
Printer configurations.....................................................................................................................20
Using the Control Panel..................................................................................................................21
Understanding the Status of the Power Button and the Indicator Light ...... . . . ........ . . . . ....... . . . . ....... . . . . . 22
Customizing the home screen..........................................................................................................23
Using the home screen............................................................................................................23
Changing the Language of the Keyboard on the Display . . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . . 25
Using Display Customization...........................................................................................................26
Managing screen saver and slide show images.. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . . 26
Changing the wallpaper image .................................................................................................26
Running a slide show from a flash drive ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ...... . . . . . ....... . . . ........ . . . . ........ . . 26
Selecting Paper.............................................................................................................................27
Paper Guidelines.....................................................................................................................27
Paper Characteristics...............................................................................................................27
Unacceptable Paper................................................................................................................28
Selecting Preprinted Forms and Letterhead. . . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . . 28
Storing Paper.........................................................................................................................29
Supported paper sizes .............................................................................................................29
Supported paper types ............................................................................................................32
Supported paper weights .........................................................................................................33
3 Set up Install and Configure...............................................................................................................35
Selecting a location for the printer....................................................................................................36
Attaching Cables...........................................................................................................................37
Installing optional trays..................................................................................................................38
Initial Setup Wizard ......................................................................................................................39
Networking ..................................................................................................................................40
Connecting the printer to a wired Ethernet network .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . 40
Connecting the Printer to a Wi-Fi Network.. . . ...... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ....... . . . ........ . . . .... 40
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) . . . .. . .. . .. .. . .. . .. . .. .. . .. . .. . . 40
Configuring Wi-Fi Direct...........................................................................................................41
Connecting a mobile device to the printer . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . 41
Connecting a computer to the printer.........................................................................................42
Deactivating the Wi-Fi network .................................................................................................42
Checking the printer connectivity...............................................................................................43
Changing the printer port settings after installing an internal solutions port .. . . . . ..... . . . . . ...... . . . . . ...... . . . . . 43
Setting Up and Using the Home Screen Applications . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . . 44

4Xerox®C315 Color Multifunction Printer User Guide
Finding the IPAddress of the Printer ..........................................................................................44
Managing bookmarks..............................................................................................................44
Setting up the printer to fax ............................................................................................................46
Setting up the fax function.......................................................................................................46
Setting up fax using a standard telephone line. .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . . 47
Setting up fax in countries or regions with different telephone wall jacks and plugs . . . .. .. . .. . .. .. . . .. .. . .. . .. . 48
Connecting to a distinctive ring service . . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . . 50
Setting the fax date and time ...................................................................................................50
Configuring daylight saving time...............................................................................................50
Configuring the fax speaker settings...........................................................................................50
Configuring the Email SMTP Settings................................................................................................51
Using the Email Setup Wizard in the Printer.. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . 51
Using the Settings Menu in the Printer........................................................................................51
Using the Embedded Web Server...............................................................................................51
Email Service Providers ............................................................................................................52
Setting up using accessbility features................................................................................................60
Activating Voice Guidance........................................................................................................60
Navigating the screen using gestures .........................................................................................60
Enabling Magnification mode...................................................................................................61
Adjusting the Voice Guidance speech rate. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . 61
Using the keyboard on the display.............................................................................................61
Enabling spoken passwords or personal identification numbers . . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. 61
Loading paper and specialty media ..................................................................................................62
Setting the paper size and type.................................................................................................62
Configuring Universal paper settings..........................................................................................62
Loading Trays ........................................................................................................................62
Loading the Multipurpose Feeder...............................................................................................64
Loading the Manual Feeder......................................................................................................67
Linking trays ..........................................................................................................................69
Adjusting the speaker volume..........................................................................................................70
Adjusting the default internal speaker volume. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . . 70
Configuring the fax speaker settings...........................................................................................70
Configuring Device Sounds Settings..................................................................................................71
Setting up Card Copy.....................................................................................................................72
Using Shortcut Center....................................................................................................................73
Setting up Device Quotas ...............................................................................................................74
Configuring Eco-Settings.................................................................................................................75
Using Customer Support.................................................................................................................76
Managing contacts........................................................................................................................77
Adding contacts.....................................................................................................................77
Adding groups .......................................................................................................................77
Editing contacts or groups........................................................................................................77
Deleting contacts or groups......................................................................................................77
Installing and updating software drivers and firmware. ........ . . . ........ . . . . ....... . . . . ....... . . . . . ..... . . . . . ...... . . . . . .... 79
Installing the printer software...................................................................................................79
Adding printers to a computer ..................................................................................................79
Installing the fax driver............................................................................................................80
Contents

Xerox®C315 Color Multifunction Printer User Guide 5
Installing the print driver software .............................................................................................80
Updating Software .................................................................................................................84
Exporting or importing a configuration file . .. . .. . .. .. . .. . .. .. . . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . 85
Adding available options in the print driver. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . . .. .. . .. 85
Printing the Menu Settings Page ......................................................................................................86
4 Secure the printer..............................................................................................................................87
Locating the security slot................................................................................................................88
Erasing printer memory..................................................................................................................89
Erasing printer hard disk memory.....................................................................................................90
Encrypting the printer hard disk .......................................................................................................91
Restoring factory default settings .....................................................................................................92
Statement of Volatility...................................................................................................................93
Disposing ofa printer hard disk.................................................................................................93
5 Print................................................................................................................................................95
Printing from a computer................................................................................................................96
Printing from a mobile device..........................................................................................................97
Printing from a mobile device using Mopria Print Service.. . . . . . ...... . . . . ....... . . . . ........ . . . ........ . . . . ........ . . . .. 97
Printing from a mobile device using AirPrint.... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . 97
Printing from a flash drive...............................................................................................................98
Supported flash drives and file types.................................................................................................99
Flash drives............................................................................................................................99
File types ..............................................................................................................................99
Configuring confidential jobs.........................................................................................................100
Printing confidential and other held jobs. . . . . . ...... . . . . . ....... . . . ........ . . . ......... . . . ........ . . . ........ . . . . ...... . . . . . . ..... 101
For Windows users................................................................................................................101
For Macintosh users ..............................................................................................................101
Printing a font sample list .............................................................................................................102
6 Copy.............................................................................................................................................103
Using the automatic document feeder and scanner glass .... . . . . ....... . . . . ........ . . . ......... . . . ....... . . . . ....... . . . . . .. 104
Making a copy............................................................................................................................105
Copying photos ..........................................................................................................................106
Copying on letterhead..................................................................................................................107
Copying on both sides of the paper................................................................................................108
Reducing or enlarging copies.........................................................................................................109
Collating copies ..........................................................................................................................110
Placing separator sheets between copies ... . . . . . . ..... . . . . . ....... . . . . ....... . . . . ........ . . . ........ . . . ........ . . . . ....... . . . . . .. 111
Copying multiple pages onto a single sheet ....... . . . . ...... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . 112
Creating a copy shortcut...............................................................................................................113
7 Email ............................................................................................................................................115
Contents

6Xerox®C315 Color Multifunction Printer User Guide
Using the automatic document feeder and scanner glass .... . . . . ....... . . . . ........ . . . ......... . . . ....... . . . . ....... . . . . . .. 116
Setting up the e-mail function .......................................................................................................117
Configuring e-mail settings ...........................................................................................................118
Sending an e-mail .......................................................................................................................119
Creating an e-mail shortcut...........................................................................................................120
8 Fax ...............................................................................................................................................121
Using the automatic document feeder and scanner glass .... . . . . ....... . . . . ........ . . . ......... . . . ....... . . . . ....... . . . . . .. 122
Sending a fax .............................................................................................................................123
Using the control panel..........................................................................................................123
Scheduling a fax .........................................................................................................................124
Creating a fax destination shortcut.................................................................................................125
Changing the fax resolution ..........................................................................................................126
Adjusting the fax darkness............................................................................................................127
Viewing a fax log ........................................................................................................................128
Blocking junk faxes......................................................................................................................129
Holding faxes .............................................................................................................................130
Forwarding a fax.........................................................................................................................131
9 Scan .............................................................................................................................................133
Using the automatic document feeder and scanner glass .... . . . . ....... . . . . ........ . . . ......... . . . ....... . . . . ....... . . . . . .. 134
Scanning to an FTP server.............................................................................................................135
Creating an FTP shortcut..............................................................................................................136
Scanning to a flash drive ..............................................................................................................137
Sending scanned documents to a computer.. . . . ..... . . . . . ...... . . . . . ...... . . . . . ...... . . . . ........ . . . ........ . . . . ........ . . . .... 138
10 Use the Printer Menus....................................................................................................................139
Menu map.................................................................................................................................140
Device.......................................................................................................................................142
Preferences..........................................................................................................................142
Eco-Mode............................................................................................................................144
Remote Operator Panel..........................................................................................................146
Notifications........................................................................................................................146
Power Management..............................................................................................................151
Accessibility.........................................................................................................................152
Restore Factory Defaults ........................................................................................................153
Maintenance.......................................................................................................................153
Visible Home Screen Icons .....................................................................................................159
Home screen customization....................................................................................................160
Site Map.............................................................................................................................160
Software Update..................................................................................................................161
Remote Services Data Upload.................................................................................................162
About this Printer..................................................................................................................162
Print..........................................................................................................................................163
Contents

Xerox®C315 Color Multifunction Printer User Guide 7
Layout................................................................................................................................163
Setup .................................................................................................................................164
Quality ...............................................................................................................................166
Job Accounting ....................................................................................................................167
XPS....................................................................................................................................169
PDF....................................................................................................................................170
PostScript............................................................................................................................170
PCL....................................................................................................................................171
HTML.................................................................................................................................173
Image................................................................................................................................173
Paper........................................................................................................................................175
Tray Configuration................................................................................................................175
Media Configuration .............................................................................................................176
Copy.........................................................................................................................................179
Copy Defaults......................................................................................................................179
Fax ...........................................................................................................................................184
Fax Mode............................................................................................................................184
Fax Setup............................................................................................................................184
E-mail .......................................................................................................................................195
E-mail Setup........................................................................................................................195
E-mail Defaults.....................................................................................................................196
Web Link Setup ....................................................................................................................202
FTP...........................................................................................................................................203
FTP Defaults........................................................................................................................203
USB Drive ..................................................................................................................................209
Flash Drive Scan...................................................................................................................209
Customize Scan Settings List...................................................................................................214
Flash Drive Print ...................................................................................................................214
Customize Print Settings List...................................................................................................216
Network/Ports.............................................................................................................................217
Network Overview.................................................................................................................217
Wireless..............................................................................................................................218
Wi-Fi Direct .........................................................................................................................220
AirPrint ...............................................................................................................................221
Mobile Services Management.................................................................................................222
Ethernet..............................................................................................................................223
TCP/IP................................................................................................................................224
SNMP.................................................................................................................................227
IPSec..................................................................................................................................229
802.1x................................................................................................................................230
LPD Configuration ................................................................................................................231
HTTP/FTP Settings................................................................................................................232
ThinPrint.............................................................................................................................233
USB ...................................................................................................................................234
Restrict external network access ..............................................................................................235
Universal Print......................................................................................................................235
Security.....................................................................................................................................238
Contents

8Xerox®C315 Color Multifunction Printer User Guide
Login Methods.....................................................................................................................238
Certificate Management........................................................................................................246
Schedule USB Devices ...........................................................................................................247
Security Audit Log.................................................................................................................247
Login Restrictions..................................................................................................................250
Confidential Print Setup.........................................................................................................250
Disk Encryption ....................................................................................................................251
Erase Temporary Data Files ....................................................................................................252
Solutions LDAP Settings.........................................................................................................252
Miscellaneous ......................................................................................................................253
Reports......................................................................................................................................254
Menu Settings Page..............................................................................................................254
Device................................................................................................................................254
Shortcuts.............................................................................................................................254
Fax.....................................................................................................................................254
Network..............................................................................................................................255
Supplies Plan..............................................................................................................................256
Plan Activation.....................................................................................................................256
Plan Conversion....................................................................................................................256
Subscription Service ..............................................................................................................256
Address Book..............................................................................................................................257
Contacts.............................................................................................................................257
Contact Groups....................................................................................................................258
Bookmarks.................................................................................................................................259
Apps.........................................................................................................................................261
11 Maintain the Printer.......................................................................................................................263
Checking the Status of Supplies.....................................................................................................264
Configuring supply notifications.....................................................................................................265
Setting up e-mail alerts ................................................................................................................266
Viewing reports...........................................................................................................................267
Ordering supplies ........................................................................................................................268
Using Genuine Xerox Supplies.................................................................................................268
Replacing supplies.......................................................................................................................269
Replacing a Toner Cartridge....................................................................................................269
Replacing the waste toner bottle.............................................................................................270
Replacing an imaging kit........................................................................................................272
Cleaning printer parts ..................................................................................................................278
Cleaning the printer..............................................................................................................278
Cleaning the touch screen......................................................................................................278
Cleaning the Scanner............................................................................................................279
Saving energy and paper..............................................................................................................282
Configuring the power save mode settings .. . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ...... . . . . ........ . . . ........ . 282
Adjusting the brightness of the display ......... ..... ...... .... ...... ..... ..... ...... .... ....... ... ....... .... ....... .... ... 282
Conserving supplies...............................................................................................................282
Moving the printer.......................................................................................................................283
Contents

Xerox®C315 Color Multifunction Printer User Guide 9
Moving the printer to another location ... . . . ........ . . . . ...... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . .. 283
12 Troubleshooting............................................................................................................................285
Network connection problems .......................................................................................................286
Cannot open Embedded Web Server........................................................................................286
Unable to read flash drive......................................................................................................287
Enabling the USB port...........................................................................................................288
Checking the printer connectivity.............................................................................................288
Hardware options problems ..........................................................................................................289
Cannot detect internal option.................................................................................................289
Defective flash detected ........................................................................................................290
Not enough free space in flash memory for resources . . ........ . . . . ........ . . . ........ . . . . ....... . . . . ...... . . . . . . ..... 291
Unformatted flash detected ...................................................................................................291
Printing problems........................................................................................................................292
Print quality is poor...............................................................................................................292
Confidential and other held documents do not print ...... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ...... . . . . ........ . . . .. 320
Slow printing .......................................................................................................................321
Print jobs do not print............................................................................................................323
The printer is not responding..................................................................................................324
Job prints from the wrong tray or on the wrong paper ... . . . ......... . . . ........ . . . . ....... . . . . ...... . . . . . ...... . . . . . .. 326
Issues with supplies .....................................................................................................................327
Replace cartridge printer region mismatch....... . . . . ........ . . . ........ . . . . ....... . . . . ....... . . . . . ..... . . . . . ...... . . . . . .. 327
Non-Xerox Supplies...............................................................................................................328
Scanner maintenance required use ADF Kit.... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 328
Paper feed problems....................................................................................................................329
Paper Jams..........................................................................................................................329
Envelope seals when printing..................................................................................................341
Collated printing does not work...............................................................................................342
Tray linking does not work......................................................................................................343
Colorquality problems..................................................................................................................344
Adjusting toner darkness........................................................................................................344
Modifying the colors in printed output. . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ...... . . . . ....... . . . . ........ . . . ......... . . . .... 344
FAQ about color printing........................................................................................................345
The print appears tinted ........................................................................................................346
Faxing problems..........................................................................................................................347
Cannot send or receive faxes ..................................................................................................347
Can receive but not send faxes................................................................................................350
Can send but not receive faxes................................................................................................350
Poor fax print quality.............................................................................................................351
Scanning problems......................................................................................................................352
Cannot scan from a computer ................................................................................................352
Partial copies ofdocument or photo.........................................................................................352
Poor copy quality..................................................................................................................353
Scan job was not successful....................................................................................................354
Scanner does not close ..........................................................................................................354
Scanning takes too long or freezes the computer. . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ....... . . . . ....... . . . . ........ . . . . 355
Scanner does not respond......................................................................................................355
Contents

10 Xerox®C315 Color Multifunction Printer User Guide
Adjusting scanner registration.................................................................................................355
Adjusting ADF registration......................................................................................................356
Contacting customer support ........................................................................................................357
A Regulatory Information....................................................................................................................359
Basic Regulations ........................................................................................................................360
Noise Emission Levels............................................................................................................360
European Union Lot 19 Ecodesign Directive. . . . . . ....... . . . ........ . . . . ........ . . . ........ . . . . ....... . . . . ...... . . . . . . ..... 360
Static Sensitivity Notice .........................................................................................................360
ENERGY STAR......................................................................................................................360
Temperature Information.......................................................................................................361
Información de la energía de México .......................................................................................361
Laser Notice ........................................................................................................................361
Power.................................................................................................................................361
Telecommunication Regulatory Notices .. . . ....... . . . ........ . . . ......... . . . ........ . . . ........ . . . . ...... . . . . . ...... . . . . . .. 363
Regulatory Notices for Wireless Products ..... .... ...... ....... .... ....... ..... ...... ....... .... ....... .... ...... ....... .... 366
Federal Communications Commission (FCC) Compliance Information Statement . ... .. .. .. .. .. .. ... .. .. .. .. .. 367
Innovation Science and Economic Development Canada Compliance Statement ....... . . . . . ..... . . . . . . ..... 368
Germany.............................................................................................................................368
Turkey RoHS Regulation .........................................................................................................368
Ukraine RoHS Compliance......................................................................................................369
Copy Regulations ........................................................................................................................370
United States.......................................................................................................................370
Canada...............................................................................................................................371
Other Countries....................................................................................................................372
Material Safety Data Sheets..........................................................................................................373
B Recycling and Disposal.....................................................................................................................375
Product Disposal and Recycling......................................................................................................376
North America............................................................................................................................377
Xerox Green World Alliance ...........................................................................................................378
Waste from Electrical and Electronic Equipment (WEEE) Directive...... . . . ......... . . . ........ . . . ....... . . . . . ...... . . . . . .. 379
India E-Waste notice.............................................................................................................379
Contents