Xerox WorkCentre 6655i/X User manual

Xerox®WorkCentre®6655/6655i
Color Multifunction Printer
2016 Xerox®ConnectKey®Technology
User Guide

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Document version 1.2: February 2016
BR10363_en-us

Xerox®WorkCentre®6655/6655i Color Multifunction Printer 3
User Guide
Contents
1 Safety 11
Electrical Safety............................................................................................................................................................. 12
General Guidelines................................................................................................................................................ 12
Power Cord .............................................................................................................................................................. 13
Emergency Turn Off............................................................................................................................................. 13
Laser Safety............................................................................................................................................................. 13
Operational Safety....................................................................................................................................................... 14
Operational Guidelines ....................................................................................................................................... 14
Ozone Release........................................................................................................................................................ 14
Printer Location ..................................................................................................................................................... 14
Printer Supplies ...................................................................................................................................................... 15
Maintenance Safety .................................................................................................................................................... 16
Printer Symbols.............................................................................................................................................................. 17
Environmental, Health, and Safety Contact Information............................................................................. 18
2 Features 19
Parts of the Printer ....................................................................................................................................................... 20
Front View................................................................................................................................................................ 20
Rear View ................................................................................................................................................................. 21
Internal Parts.......................................................................................................................................................... 22
Control Panel .......................................................................................................................................................... 23
Information Pages ....................................................................................................................................................... 25
Printing the Configuration Report.................................................................................................................. 25
Administration Features............................................................................................................................................. 26
Accessing the Printer ........................................................................................................................................... 26
Xerox®CentreWare®Internet Services ........................................................................................................ 28
Automatic Data Collection................................................................................................................................ 29
Billing and Usage Information ........................................................................................................................ 29
Finding the IP Address of the Printer .................................................................................................................... 30
Xerox ConnectKey Apps ............................................................................................................................................. 31
More Information......................................................................................................................................................... 32
Welcome Center.................................................................................................................................................... 33
3 Installation and Setup 35
Installation and Setup Overview............................................................................................................................. 36
Selecting a Location for the Printer ....................................................................................................................... 37
Power Cord Safety Information .............................................................................................................................. 38
Connecting the Printer................................................................................................................................................ 39
Selecting a Connection Method...................................................................................................................... 39
Physically Connecting the Printer to the Network.................................................................................... 40

Contents
4 Xerox®WorkCentre®6655/6655i Color Multifunction Printer
User Guide
Connecting to a Computer Using USB.......................................................................................................... 40
Connecting to a Telephone Line ..................................................................................................................... 40
Turning the Printer On and Off........................................................................................................................ 41
Configuring Network Settings.................................................................................................................................. 43
About TCP/IP and IP Addresses ...................................................................................................................... 43
Modifying General Settings ...................................................................................................................................... 44
Setting Energy Saver Mode............................................................................................................................... 45
Setting the Date and Time at the Control Panel ...................................................................................... 46
Installing the Software............................................................................................................................................... 47
Operating System Requirements.................................................................................................................... 47
Installing Drivers and Utilities for Windows ............................................................................................... 48
Installing Print Drivers and Utilities for Macintosh OS X Versions 10.7 and Later....................... 49
Installing Scan Drivers for Macintosh ........................................................................................................... 50
Installing Print Drivers and Utilities for UNIX and Linux Printing ...................................................... 50
Other Drivers........................................................................................................................................................... 52
4 Paper and Media 53
Supported Paper............................................................................................................................................................ 54
Recommended Media......................................................................................................................................... 54
Ordering Paper....................................................................................................................................................... 54
General Paper Loading Guidelines ................................................................................................................. 54
Paper That Can Damage Your Printer........................................................................................................... 55
Paper Storage Guidelines................................................................................................................................... 55
Supported Paper Types and Weights............................................................................................................ 56
Supported Standard Paper Sizes..................................................................................................................... 56
Supported Paper Types and Weights for Automatic 2-Sided Printing ............................................. 57
Supported Custom Paper Sizes........................................................................................................................ 57
Loading Paper ................................................................................................................................................................ 58
Loading Paper in the Bypass Tray .................................................................................................................. 58
Configuring Trays 1 or 2 for the Paper Length.......................................................................................... 60
Loading Paper in Trays 1–2............................................................................................................................... 62
Changing Paper Size, Type, and Color .......................................................................................................... 64
Changing Paper Size, Type, and Color .......................................................................................................... 65
Printing on Special Paper........................................................................................................................................... 66
Envelopes ................................................................................................................................................................. 66
Labels......................................................................................................................................................................... 69
Glossy Cardstock ................................................................................................................................................... 70
5 Printing 71
Printing Overview.......................................................................................................................................................... 72
Selecting Printing Options ......................................................................................................................................... 73
Print Driver Help .................................................................................................................................................... 73
Windows Printing Options ................................................................................................................................. 74
Macintosh Printing Options .............................................................................................................................. 75
Linux Printing Options......................................................................................................................................... 76
Managing Jobs .............................................................................................................................................................. 77

Contents
Xerox®WorkCentre®6655/6655i Color Multifunction Printer 5
User Guide
Managing Jobs at the Control Panel ............................................................................................................. 77
Managing Secure and Held Print Jobs .......................................................................................................... 78
Managing Jobs in Xerox®CentreWare®Internet Services.................................................................... 79
Printing Features........................................................................................................................................................... 80
Printing on Both Sides of the Paper............................................................................................................... 80
Selecting Paper Options for Printing.............................................................................................................. 81
Printing Multiple Pages to a Single Sheet.................................................................................................... 81
Printing Booklets ................................................................................................................................................... 82
Print Quality ............................................................................................................................................................ 82
Using Image Options .......................................................................................................................................... 83
Using Special Pages ............................................................................................................................................. 84
Scaling....................................................................................................................................................................... 86
Printing Watermarks............................................................................................................................................ 87
Printing Watermarks............................................................................................................................................ 88
Printing Mirror Images........................................................................................................................................ 90
Creating and Saving Custom Sizes................................................................................................................. 90
Selecting Job Completion Notification for Windows .............................................................................. 90
Printing Special Job Types......................................................................................................................................... 91
Secure Print ............................................................................................................................................................. 91
Sample Set............................................................................................................................................................... 92
Delay Print ............................................................................................................................................................... 93
Saved Job................................................................................................................................................................. 94
Held Print Jobs ............................................................................................................................................................... 96
Releasing Held Print Jobs ................................................................................................................................... 96
Print From ........................................................................................................................................................................ 97
Printing from a USB Flash Drive...................................................................................................................... 97
Printing from Saved Jobs ................................................................................................................................... 97
Printing from Mailbox ......................................................................................................................................... 98
Printing from Xerox®CentreWare®Internet Services............................................................................. 99
6 Copying 101
Basic Copying...............................................................................................................................................................102
Document Glass...................................................................................................................................................102
Document Glass Guidelines ............................................................................................................................103
Document Feeder ...............................................................................................................................................103
Duplex Automatic Document Feeder Guidelines....................................................................................103
Selecting Copy Settings............................................................................................................................................104
Basic Settings .......................................................................................................................................................105
Image Quality Settings.....................................................................................................................................110
Layout Settings....................................................................................................................................................113
Output Format Settings....................................................................................................................................116
ID Card Copying..................................................................................................................................................124
Advanced Copying..............................................................................................................................................127
7 Scanning 129
Basic Scanning .............................................................................................................................................................130

Contents
6 Xerox®WorkCentre®6655/6655i Color Multifunction Printer
User Guide
Document Glass...................................................................................................................................................131
Document Glass Guidelines ............................................................................................................................131
Document Feeder ...............................................................................................................................................131
Duplex Automatic Document Feeder Guidelines....................................................................................132
Scanning to a Folder..................................................................................................................................................133
Scanning to the Public Folder.........................................................................................................................133
Scanning to a Private Folder...........................................................................................................................134
Creating a Private Folder .................................................................................................................................134
Retrieving Scan Files ..........................................................................................................................................135
Scanning to Network File Repositories ...............................................................................................................136
Scanning to a Predefined Network File Repository................................................................................136
Adding a Scan Destination..............................................................................................................................137
Scanning to Your Home Directory........................................................................................................................138
Setting Scan Options.................................................................................................................................................139
Changing the Basic Scan Settings................................................................................................................140
Selecting Advanced Settings ..........................................................................................................................141
Selecting Layout Adjustments .......................................................................................................................142
Selecting Filing Options....................................................................................................................................143
Building a Scan Job ............................................................................................................................................144
Scanning to a USB Flash Drive...............................................................................................................................145
Scanning to an Email Address................................................................................................................................146
Sending a Scanned Image to an Email Address .....................................................................................147
Setting Email Options........................................................................................................................................148
Changing the Attachment Name and Format ........................................................................................148
Scanning to a Destination.......................................................................................................................................151
Sending a Scanned Image to a Destination.............................................................................................151
8 Faxing 153
Configuring the Printer for Faxing........................................................................................................................154
Basic Faxing ..................................................................................................................................................................155
Document Glass...................................................................................................................................................155
Document Glass Guidelines ............................................................................................................................155
Document Feeder ...............................................................................................................................................156
Duplex Automatic Document Feeder Guidelines....................................................................................156
Sending an Embedded Fax .....................................................................................................................................157
Basic Fax Settings...............................................................................................................................................158
Selecting Fax Options........................................................................................................................................162
Sending a Server Fax .................................................................................................................................................170
Basic Server Fax Settings .................................................................................................................................171
Selecting Server Fax Options ..........................................................................................................................173
Sending an Internet Fax ..........................................................................................................................................176
Basic Internet Fax Settings .............................................................................................................................177
Selecting Internet Fax Options......................................................................................................................179
Building a Fax Job.......................................................................................................................................................184
Sending a LAN Fax .....................................................................................................................................................185

Contents
Xerox®WorkCentre®6655/6655i Color Multifunction Printer 7
User Guide
Using the Address Book............................................................................................................................................187
Adding an Individual Entry to the Device Address Book .....................................................................187
Editing an Individual Address Book Entry..................................................................................................187
Editing or Deleting Favorites in the Device Address Book...................................................................188
9 Maintenance 189
Cleaning the Printer ...................................................................................................................................................190
General Precautions...........................................................................................................................................190
Cleaning the Exterior.........................................................................................................................................191
Cleaning the Scanner ........................................................................................................................................191
Cleaning the Interior .........................................................................................................................................193
Billing and Usage Information ..............................................................................................................................205
Ordering Supplies........................................................................................................................................................206
When to Order Supplies....................................................................................................................................206
Viewing Printer Supply Status........................................................................................................................207
Consumables ........................................................................................................................................................207
Routine Maintenance Items...........................................................................................................................208
Recycling Supplies...............................................................................................................................................208
Toner Cartridges..................................................................................................................................................209
Moving the Printer......................................................................................................................................................210
10 Troubleshooting 213
General Troubleshooting .........................................................................................................................................214
Printer Fails to Power On..................................................................................................................................214
Printer Resets or Turns Off Frequently........................................................................................................215
Printer Fails to Print............................................................................................................................................215
Printing Takes Too Long...................................................................................................................................
216
Document Prints From Wrong Tray .............................................................................................................217
Automatic 2-Sided Printing Problems .........................................................................................................217
Printer Makes Unusual Noises........................................................................................................................217
Paper Tray Fails to Close..................................................................................................................................217
Condensation Has Formed Inside the Printer..........................................................................................218
Date and Time Are Incorrect..........................................................................................................................218
Jams.................................................................................................................................................................................219
Locating Paper Jams..........................................................................................................................................219
Clearing Paper Jams ..........................................................................................................................................220
Minimizing Paper Jams.....................................................................................................................................231
Troubleshooting Paper Jams ..........................................................................................................................232
Print-Quality Problems ..............................................................................................................................................234
Controlling Print Quality...................................................................................................................................234
Solving Print-Quality Problems.......................................................................................................................235
Copy and Scan Problems .........................................................................................................................................242
Fax Problems ................................................................................................................................................................243
Problems Sending Faxes...................................................................................................................................244
Problems Receiving Faxes................................................................................................................................245
Selecting the Starting Rate .............................................................................................................................245

Contents
8 Xerox®WorkCentre®6655/6655i Color Multifunction Printer
User Guide
Printing Fax Reports...........................................................................................................................................246
Getting Help..................................................................................................................................................................247
Control Panel Messages ...................................................................................................................................247
Using the Integrated Troubleshooting Tools...........................................................................................248
Online Support Assistant..................................................................................................................................251
More Information...............................................................................................................................................251
A Specifications 253
Printer Configurations and Options.....................................................................................................................254
Available Configuration....................................................................................................................................254
Standard Features ..............................................................................................................................................254
Options and Upgrades......................................................................................................................................255
Physical Specifications..............................................................................................................................................256
Weights and Dimensions .................................................................................................................................256
Standard Configuration Physical Specifications.....................................................................................256
Physical Specifications with Optional 550-Sheet Feeder.....................................................................257
Clearance Requirements ..................................................................................................................................257
Clearance Requirements with Optional 550-Sheet Feeder.................................................................258
Environmental Specifications.................................................................................................................................259
Temperature.........................................................................................................................................................259
Relative Humidity ...............................................................................................................................................259
Elevation.................................................................................................................................................................259
Electrical Specifications............................................................................................................................................260
Power Supply Voltage and Frequency ........................................................................................................260
Power Consumption...........................................................................................................................................260
ENERGY STAR Qualified Product...................................................................................................................
260
Performance Specifications ....................................................................................................................................261
Print Speed ............................................................................................................................................................261
B Regulatory Information 263
Basic Regulations........................................................................................................................................................264
United States FCC Regulations......................................................................................................................264
Canada....................................................................................................................................................................264
European Union...................................................................................................................................................265
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............265
Germany.................................................................................................................................................................267
Turkey RoHS Regulation...................................................................................................................................268
Regulatory Information for 2.4 GHz Wireless Network Adapter ......................................................268
Copy Regulations........................................................................................................................................................269
United States........................................................................................................................................................269
Canada....................................................................................................................................................................271
Other Countries....................................................................................................................................................271
Fax Regulations ...........................................................................................................................................................272
United States........................................................................................................................................................272
Canada....................................................................................................................................................................274
European Union...................................................................................................................................................274

Contents
Xerox®WorkCentre®6655/6655i Color Multifunction Printer 9
User Guide
South Africa ..........................................................................................................................................................274
New Zealand.........................................................................................................................................................275
Material Safety Data Sheets ..................................................................................................................................276
C Recycling and Disposal 277
All Countries..................................................................................................................................................................278
North America..............................................................................................................................................................279
European Union...........................................................................................................................................................280
Domestic/Household Environment ..............................................................................................................280
Professional/Business Environment .............................................................................................................280
Collection and Disposal of Equipment and Batteries............................................................................281
Battery Symbol Note .........................................................................................................................................281
Battery Removal..................................................................................................................................................281
Other Countries............................................................................................................................................................282

Xerox®WorkCentre®6655/6655i Color Multifunction Printer 11
User Guide
This chapter includes:
•Electrical Safety................................................................................................................................................................ 12
•Operational Safety .......................................................................................................................................................... 14
•Maintenance Safety ....................................................................................................................................................... 16
•Printer Symbols................................................................................................................................................................. 17
•Environmental, Health, and Safety Contact Information ................................................................................ 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
1
Safety

Safety
12 Xerox®WorkCentre®6655/6655i Color Multifunction Printer
User Guide
Electrical Safety
This section includes:
•General Guidelines........................................................................................................................................................... 12
•Power Cord ......................................................................................................................................................................... 13
•Emergency Turn Off........................................................................................................................................................ 13
•Laser Safety........................................................................................................................................................................ 13
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer emits unusual noise or odors.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.

Safety
Xerox®WorkCentre®6655/6655i Color Multifunction Printer 13
User Guide
Power Cord
•Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
•Only use an extension cord or power strip designed to handle the electrical current capacity of the
printer.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•Do not plug or unplug the power cord while the power switch is in the On position.
•If the power cord becomes frayed or worn, replace it.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•Any part of the printer is damaged.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in
this manual can result in hazardous radiation exposure.

Safety
14 Xerox®WorkCentre®6655/6655i Color Multifunction Printer
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Operational Guidelines
•Do not remove any paper trays while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer when it is printing.
•Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, see Physical Specifications on page 256.
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an extremely hot, cold, or humid environment.
•Do not place the printer near a heat source.
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at the elevations specified in Elevation on page 259.

Safety
Xerox®WorkCentre®6655/6655i Color Multifunction Printer 15
User Guide
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all consumables in accordance with the instructions given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw toner, print/drum cartridges, or toner containers into an open flame.
•When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.

Safety
16 Xerox®WorkCentre®6655/6655i Color Multifunction Printer
User Guide
Maintenance Safety
•Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.

Safety
Xerox®WorkCentre®6655/6655i Color Multifunction Printer 17
User Guide
Printer Symbols
Symbol Description
Warning:
Indicates a hazard which, if not avoided, could result in death or serious injury.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the item.
Do not expose the imaging unit to light for more than 10 minutes.
Do not expose the imaging unit to direct sunlight.
Do not touch the part or area of the printer.
Warning:
Wait for the printer to cool for the specified time before touching the fuser.
This item can be recycled. For details, see Recycling and Disposal on page 277.

Safety
18 Xerox®WorkCentre®6655/6655i Color Multifunction Printer
User Guide
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Europe: [phone]
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.

Xerox®WorkCentre®6655/6655i Color Multifunction Printer 19
User Guide
This chapter includes:
•Parts of the Printer........................................................................................................................................................... 20
•Information Pages........................................................................................................................................................... 25
•Administration Features................................................................................................................................................ 26
•Finding the IP Address of the Printer ....................................................................................................................... 30
•Xerox ConnectKey Apps................................................................................................................................................. 31
•More Information............................................................................................................................................................ 32
2
Features

Features
20 Xerox®WorkCentre®6655/6655i Color Multifunction Printer
User Guide
Parts of the Printer
This section includes:
•Front View........................................................................................................................................................................... 20
•Rear View ............................................................................................................................................................................ 21
•Internal Parts..................................................................................................................................................................... 22
•Control Panel ..................................................................................................................................................................... 23
Front View
1. Tray 1
2. Bypass Tray
3. Front Door
4. Output Tray Paper Stop
5. Control Panel
6. Duplex Automatic Document Feeder
7. Staple Cartridge Door
8. Output Tray
9. Front Door Handle
10. Optional 550-Sheet Feeder