Xerox WorkCentre 390 User manual

User
Guide
610E34790
WorkCentre 390
LASER ALL-IN-ONE
USER GUIDE
390ug.bk Page 1 Friday, April 28, 2000 12:13 PM

Prepared by:
Xerox Industrial Design Human Interface
Graphic Design
Jefferson Road
Henrietta
Ne York
©2000 by Xerox Limited. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable
material and information no allo ed by statutory or judicial la or hereinafter
granted, including ithout limitation, material generated from the soft are
programs hich are displayed on the screen, such as icons, screen displays,
looks, etc.
Xerox® and all Xerox products mentioned in this publication are registered
trademarks of the Xerox Corporation.
Windo sTM is a trademark of Microsoft Corporation. Product names and
trademarks of other companies are also ackno ledged.
Changes are periodically made to this document. Changes, technical inaccuracies
and typographical errors ill be corrected in subsequent editions.
This document as created on a PC using Adobe FrameMaker soft are.
Publication number: 610E34790
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User Guide iii
USER GUIDE
Table of Contents
Where Do I Find It v
1. GETTING STARTED 1-1
Introduction 1-1
Front Vie 1-2
Rear Vie / Inside Vie 1-3
Using the Control Panel 1-4
Using the Number Keypad 1-7
Entering Alphanumeric Characters 1-8
Using the Automatic Paper Feeder 1-10
Using the Manual Paper Feeder 1-14
2. MAKING A COPY 2-1
Making a Copy 2-1
To Make A Quick Copy 2-2
To Make Copies Using The Copy Menu Features 2-3
3. SENDING A FAX 3-1
Preparing Documents for Faxing 3-1
Sending a Fax Manually 3-2
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User Guide
iv
Cancelling Transmission 3-3
Confirming Transmission 3-4
4. RECEIVING A FAX 4-1
Reception Modes 4-1
Determining the Reception Mode 4-2
Receiving Automatically in FAX Mode 4-3
Receiving Manually in TEL Mode 4-4
Receiving Automatically in ANS/FAX Mode 4-5
Distinctive Ring Pattern Detection (DRPD) 4-6
5. HOW TO PRINT AND SCAN 5-1
Printing A Document 5-1
Printing A Document 5-2
Scanning A Document 5-4
6. TROUB ESHOOTING 6-1
Clearing Jams 6-2
Paper Jams in the Paper Feed Area 6-3
Paper Jams in the Printer Output Area 6-5
Paper Jams Inside the Machine 6-6
Tips for Avoiding Paper Jams 6-8
LCD Display Error Messages 6-9
Print Quality Problems 6-13
7. MAINTENANCE 7-1
Clearing Memory 7-1
Memory Clear Items 7-2
Cleaning the Document Scanner 7-3
Replacing the Laser Printer Cartridge 7-6
Cleaning the Drum 7-9
8. Index 8-1
Introduction 8-1
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User Guide
WHERE DO I FIND IT
v
Where Do I Find It
CD-ROM
• WorkCentre 390 Installation program
• Print and Scan drivers
•Pagis Pro
• TextBridge Pro 98
• WorkCentre 390 electronic User Guide
Warranty Card
• Warranty Information
In addition to this User Guide, your WorkCentre 390 comes complete
ith an Install Guide, CD-ROM ith electronic User Guide, and a
Warranty Card. If you do not see hat you are looking for in this User
Guide, check belo to find here you can locate the information.
User Guide
WorkCentre 390
Install Guide
•Getting Started
•Setup
• Installation
• Connections
• Quick Procedures
WorkCentre 390
- WorkCentre Setup
- Complete Installation
- Copying and Faxing
- Printing and Scanning
- Paper Specifications
- Troubleshooting
- Maintenance
To access the electronic User Guide from your computer,
begin at the Start menu: Start →Programs →Xerox
WorkCentre 390 → e-User Guide
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User Guide
vi
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User Guide 1.1
1
1
Chapter One
GETTING STARTED
Introduction
This guide provides reference material for
installations here the WorkCentre 390 is
used as a stand-alone machine. If questions
arise that are not addressed in this guide,
more detailed information is provided in the
Xerox Workcentre 390 electronic User Guide.
The electronic User Guide is located on the
WorkCentre 390 CD-ROM. Ho ever, PC-
related procedures cannot be performed for
stand-alone machines, and therefore, ould
not be applicable.
Control Locations and Functions
If you are not already familiar ith your
WorkCentre 390, please take a moment to
familiarize yourself ith the main
components and their locations.
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User Guide
1.2
FRONT VIEW
Front View
Note: Your machine may look slightly different than the illustration.
Automatic Paper Feeder Extension Tray
Paper Guides
Paper Exit Tray
Manual Paper
Feeder
Automatic
Document
Feeder
Document
Guides
Automatic
Paper Feeder
Document
Exit Tray
Control
Panel
Document
Input Tray
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1.3
User Guide
REAR VIEW / INSIDE VIEW
1
Rear View / Inside View
Rear View
PC Cable Connector
Power Cord
Connector
EXT. INE Jack
TE INE Jack USB
Connector
aser Printer
Cartridge
Cover Release Buttons
(right and left sides)
Front
Cover
Inside View
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User Guide
1.4
USING THE CONTROL PANEL
Usin the Control Panel
CD Display
The display shows the current status
of your machine, and guides you
through various tasks using a menu
system for each operation.
Fax Resolution
Use to choose the
resolution of transmitted
documents.
Collate
When you make a copy, use this
button to sort the copies.
Reduce/Enlarge
When you make a copy, use this
button to reduce or enlarge the
image size.
Receive Mode
Use to choose the receive mode
you want to use. The selected
mode is displayed.
Number Keypad
Use to dial numbers manually
or to enter letters and numbers
for various programming
functions.
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1.5
User Guide
USING THE CONTROL PANEL
1
Menu
Use to choose or set up
special functions.
Exit
Use to exit the current
mode or status and return
to previous.
Copy Mode
Use to copy a document.
Up and Down
Use to display the next or previous menu item. Also use to adjust
machine settings.
eft and Right
Use to move cursor left or right across the display.
Select
Use to activate the selection shown in the display.
Contrast
Use to choose the contrast of
copied or transmitted
documents.
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User Guide
1.6
USING THE CONTROL PANEL
Report
Use to print various reports and lists.
Stop
Use to stop an operation at any time.
Start
Use to start a job. Also use to activate the selection shown in the display.
Search
Use to search for numbers
in memory. Also use to
delete digits in the edit
mode or to delete entries in
the phone book memory.
Pause/Redial
Use to redial the last phone
number called. Also use it to
add a pause when entering a
number in memory.
Speed/Dial
Use to dial calls and send
fax documents by entering
a 2-digit number. Also use
to switch the CD display
between tasks while
performing dual jobs.
On-Hook Dial
Use to dial numbers
without picking up the
handset.
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1.7
User Guide
USING THE NUMBER KEYPAD
1
Usin the Number Keypad
As you perform various tasks, you ill need to
enter names and numbers using the Number
Keypad. For example, hen you set up your
machine, you enter your name (or your
company’s name) and telephone number.
When setting up Speed Dial numbers, you ill
also need to enter telephone numbers and
names.
When prompting you to enter a name, the
LCD display ill appear as sho n. Use the
procedures described on the follo ing pages
to enter up to 20 letters and special
characters, numbers or spaces.
Number Keypad

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1.8 User Guide
ENTERING ALPHANUMERIC CHARACTERS
Enterin Alphanumeric Characters
Using the Number Keypad, locate the button
labeled ith the character you ant. Press
that button repeatedly until the correct
character appears in the display.
Caution: For example, to enter the letter O,
press the key 3 times).
The character appears in the display.
1
Number Keypad

Note: You can enter special characters
space, plus sign, etc.) in the name by
using the 0 key. See Keypad Character
Assignments in Chapter 3 of the Xerox
WorkCentre 390 electronic User Guide.
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1.9
User Guide
ENTERING ALPHANUMERIC CHARACTERS
1
To enter another letter, locate the Number
Keypad button labeled ith the letter you
ant. Press the button repeatedly until the
letter appears in the display.
If the next letter is printed on the same
Number keypad button, move the cursor by
pressing the Right button, then press the
Number Keypad button labeled ith the letter
you ant.
The blinking cursor moves right and the next
letter appears in the display.
Press the Number Keypad button repeatedly
until the letter you ish to enter appears in
the display. Select additional letters in the
same ay.
When you finish entering letters, press the
Start or Select button.
2

3
Start
Select
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1.10 User Guide
USING THE AUTOMATIC PAPER FEEDER
Usin the Automatic Paper Feeder
You can stack paper, envelopes, card stocks,
labels, or transparencies in the Automatic
Paper Feeder to feed automatically. The
Automatic Paper Feeder can hold a maximum
of 150 sheets of 20 lb (gsm) plain paper, or
other print media. Depending upon media
thickness, maximum capacity may be
reduced.
Pull the Extension Tray on the Automatic
Paper Feeder all the ay up.
Note: If you experience problems
feeding paper, place the media into the
Manual Paper Feeder one sheet at a
time.
1
Extension
Tray
Automatic
Paper Feeder
Manual
Paper
Feeder
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1.11
User Guide
USING THE AUTOMATIC PAPER FEEDER
1
Prepare the print material for loading.
• For paper and envelopes, flex paper or
fan envelopes back and forth. Do not fold
or crease the paper.
• Straighten the edges on a level surface.
• For transparencies, refer to the
packaging for the transparency stock to
determine the print side. Hold the
transparencies by the edges and avoid
touching the print side. Be careful not to
scratch or leave fingerprints on the print
side.
• Fan the stack of transparencies to
prevent feeding failures.
2
Note: If envelopes jam while printing,
try reducing the number of envelopes in
the Automatic Paper Feeder.
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1.12 User Guide
USING THE AUTOMATIC PAPER FEEDER
Load the print material in the Automatic
Paper Feeder.
Do not exceed the rated capacity for each type
of print material. Do not mix different types of
print media. Refer to the follo ing
instructions for loading material.
• Load paper, letterhead, or transparencies
ith the print side facing you.
• Load envelopes ith the flap side facing
a ay from you. The end of the envelope
ith the stamp area must enter the
Automatic Paper Feeder first.
Caution: Never use envelopes with stamps,
clasps, snaps, windows, coated linings, or
self-stick adhesives. These envelopes may
severely damage the printer.
3
LETTERHEAD
The
WorkCentre
390 will
print on the
side facing
you.
Note: Do not feed stamped envelopes.
The stamp is shown in the previous
illustration for reference only.
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1.13
User Guide
USING THE AUTOMATIC PAPER FEEDER
1
• Load letterhead paper ith the design
facing you. The top edge of the sheet ith
the logo should enter the printer first.
Adjust the paper guides to the idth of the
print media. Slide the paper guides until they
lightly touch both sides of the print media. Do
not tightly press the paper guides to the print
media edges, as the guides may bend the
media or provide too much resistance hen
feeding.
Note: When you print a file from your
PC using the Automatic Paper Feeder,
make sure that you select the correct
paper source and paper size from your
software application before starting
your print job.
4
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1.14 User Guide
USING THE MANUAL PAPER FEEDER
Usin the Manual Paper Feeder
Use the Manual Paper Feeder to feed paper
one sheet at a time into your machine.
Place the paper in the Manual Paper Feeder
and adjust the paper guides to the idth of the
print material. Slide the paper guides until
they lightly touch the stack of print media. Do
not tightly press the paper guides to the print
media edges, as the guides may bend the
media or provide too much resistance hen
feeding.
Manual
Paper
Feeder
1
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