Xerox DOCUCOLOR 12 User manual

Customer Expectation Setting Document for
Fiery EX12/EXP12 with version 2.0 Software, RIP for DocuColor 12
March 27, 2002
1
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Customer Support
Server Installation
•The delivery of the Fiery EX12 server is performed by a Xerox
Rigger / Carrier.
•The physical installation of the Fiery EX12 server is done by a
Xerox customer service representative. Please call the Hotline
number below for a status if a Xerox customer service
representative has not arrived to perform this installation within one
day of delivery.
•The Xerox Rigger / Carrier is responsible for assembly of the
optional furniture stand.
•Installation on the network is a customer responsibility.
•Some Software options are Customer Installable (i.e..DocBuilder
Pro).
•Storage and future availability of the Software & Media that ships
with the Fiery EX12 is a customer responsibility. Xerox personnel
do not carry replacement materials.
Software Upgrades
•Periodically, Xerox will make available bug fixes and other software
releases. The Xerox service representative will install bug fixes and
software upgrades on a next call basis.
Software Replacement
If lost, or misplaced, replacement software and documentation is
available to be purchased through the Xerox Documentation and
Software Services web site (http://www.xdss.com). Xerox
personnel may not be able to provide services unless these
materials are available.
Hotline numbers
•The Xerox Customer Support Centers are available to provide
general information, answer questions, and take service calls. You
can reach the Customer Support Center at the following toll-free
phone numbers:
United States 1-800-821-2797
Canada 1-800-939-3769
Analyst Services
•A variety of services are available from your Xerox Systems
Analyst. All services are billable. Please contact your Sales
Representative for more information.
Customer Training
•Customer Training is available on the Fiery EX12. All training is
billable. Please contact your Sales Representative for more
information.
Reference Material
The Fiery EX12 is shipped with a complete set of documentation for the
installation and use of the server on CD only. This documentation is in
one of two formats and is provided in the Customer Media Pack bundled
with each server.
The following information is available on the User Documentation CD
and is in Adobe Acrobat PDF format.
•Setup: How to set-up and configure the Fiery EX12 from the LCD
interface.
•Installing Software: How to install client software and printer files
onto workstations from CD or WebTools.
•Printing: How to print to the Fiery EX12 from Macintosh, Windows,
and UNIX workstations.
•Utilities: How to use remote utilities and WebTools to spool,
download files and fonts, scan and calibrate.
•Quick Start Guide: Quick hardcopy version of Setup Guide from
User Documentation
The following documentation is in hardcopy format.
•Customer Release Notes: Contains customer information about
the controller and client software that was not included in the
electronic customer documentation. This information includes
caveats and workarounds.
Media Pack
The Service Representative and the Analyst will utilize the software and
materials contained within the customer’s Media Pack when performing
service on the EX12 DFE. It is important for the customer to retain the
Media Pack where it is accessible to the Service Representative as it
may be needed for future service.
Space Requirements / Service Space Envelope
The following diagram is intended only as a representation of the
installation requirements of a fully configured DocuColor 12 with the
Fiery EX12.
2” (48mm)
24” (310 mm)
Minimum Space Requirements
For the Fier
y
EX12 Server
30” (720 mm)
36” (914 mm) 2” (48 mm)
24” (310 mm)
30” (720 mm)
WorkSurface
or server
From left side
36” (914 mm) Work Surface
or server
From right side
24” (310 mm)
DocuColor 12
Note: The server dimensions shown below are absolute minimums.
Dimensions: 20.25” (H) x 7.75” (W) x 19.0” (D)
51.44 cm (H) x 19.69 cm (W) x 48.26 cm (D)
Weight:: 38 lbs. (17.24 kg)
Length of Server
Power cord 75” (1.905 meters)
Length of cable
connecting the
Server to the
DocuColor 12
196” (5 meters)
Electrical Requirements Server
Voltage 100 to 125 / 200 to 240 VAC RMS,
single phase, automatically configured
Amperage 15
Cycles (single phase) 60 Hz, single phase
Xerox Receptacle Part No. 600S3704
Receptacle NEMA Part No. 5-15R
Receptacle Diagram
Power 150 W maximum
Note:
1. Surge protection is strongly recommended for all RIP installations.
2. The power source for the RIP must be continuous and not
interrupted by an on-site power failure.
Installation Considerations
•Electrical requirements and space requirements must be satisfied
prior to equipment delivery.
•A Xerox customer service representative physically installs the
Fiery EX12. The customer is responsible for configuring the RIP to
the network.
•

Customer Expectation Setting Document for
Fiery EX12/EXP12 with version 2.0 Software, RIP for DocuColor 12
March 27, 2002
2
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
•To enable System Administrators and others to work at the RIP, the
work surface should be desk height.
•To enable Xerox Service Representatives to safely repair the
system, the work surface should measure at least 36” x 36 “.
•The work surface of the RIP must not infringe on the space required
by the IOT and any attached accessories unless the work surface is
a table that has wheels and can be easily moved. Refer to the
DocuColor 12 Customer Expectations Setting Document.
•There should be a minimum of 78 inches (1,981 mm) clearance
from the floor to the nearest overhead obstruction.
•One network drop is required for installation.
•A secure but accessible place near the Fiery EX12 must be
established in which to store the EX12 media and software. Xerox
personnel may not be able to provide services unless these
materials are available.
Environmental Requirements
Min. Max.
Operating Temperature 50 oF (10oC) 104 oF (40oC)
Humidity (noncondensing) 5% RH 95% RH
Altitude (above sea level) 010,000 ft.
(3,048 m)
Server Specifications (minimum)
•866 MHz Pentium III Processor
•256 MB RAM (additional 256 MB optional)
•40 GB IDE hard drive
•AGP Video Card
•VX+ Interface Card
•Internal 40x CD ROM Drive
•Internal 250 MB ZIP Drive
•10/100 BaseT Network capability
•Token Ring capability (optional)
Network Connectivity
Protocol Stack Printing
Services Supported Frame Types Platform
Novell IPX / SPX PServer Ethernet 802.2
Ethernet 802.3
Ethernet_II
Ethernet SNAP
Token Ring 802.2 (option)
Token Ring SNAP
(option)
Windows NT 4.0
Windows 95, 98
Windows 2000
Win ME, WinXP
TCP / IP LPD/LPR Ethernet_II
Token Ring SNAP
(option)
Windows NT 4.0
Windows 2000,
WinXP
SunOS 4.1.x
TCP / IP SMB Ethernet_II
Token Ring SNAP
(option)
Windows NT 4.0
Windows 95, 98
Win ME,
Windows 2000,
WinXP
AppleTalk PAP Ethernet SNAP
EtherTalk (Phase 2 only) Macintosh NT4.0
The customer is responsible for supplying one network drop to enable the install.
*Mac OS10 classic mode only
Printing Specifications
PostScript
The Fiery EX12 is a true Adobe PostScript 3 controller with PDF
native printing.
Print Speed / System Performance
•The maximum print speed for the Fiery EX12 system is limited by
the print speed of the DocuColor 12.
•DocuColor 12 is a document printer; therefore in reverse order
printing the print engine will not cycle up until the entire job is ready.
This will impact First Copy Out Time (FCOT). The copier may cycle
down between each job depending on job complexity.
•Overall system performance (‘Click to Clunk’ time) is primarily
dependent upon the software applications and network environment
being used. Rasterizing (RIP-ing) is only a small fraction of Click to
Clunk time.
•Printing with custom software applications may produce unexpected
or unknown results.
•Tray alignment for tray 1 – tray 4 and tray 6. Tray 5 is not
supported.
•The Fiery EX12 provides accurate billing of all color and black &
white images in black detection mode.
Maximum Image Sizes
•The maximum image size from an application is limited to the image
size produced by DocuColor 12. The application and the DocuColor
12 setup controls image position.
•Non-imageable area for the DocuColor 12 is listed as follows:
Leading
Edge Trailing Edge Near Edge Far Edge
3mm 3mm 3mm 3mm
Paper
Size Image Size
SR A3 303 x 440 mm
12” x 18” 295 x 451 mm
ECT Compression
•The Compression efficiency is dependent on file type and
complexity. Artifacts may be possible when compression is selected
depending on the file complexity.
Calibration
•AutoCal is the primary calibration method.
•Optional supported X-Rite densitometers (DTP32, DTP41) are
available with the EX12 server to enable the printer calibration
feature.
•An optional EFI densitometer is available for the EX12 server to
enable the printer calibration feature.
•Color monitor calibration is the responsibility of the customer.
•Optimal print quality is achieved by using a densitometer. For RGB
emitting applications (PowerPoint, Word, and Excel), use the
DocuColor 12 calibration target. For CMYK applications (Quark,
Pagemaker) use the SWOP target.
Print Quality and Color Management
•The appearance of the document displayed on the monitor screen
may not match the output print because the monitor uses RGB
color space parameters.
•For imported RGB images, optimal color is achieved in the EPS
format. Other imported file formats may produce unexpected
results.
Separations Support
•For the PC, only QuarkXPress & PageMaker should be used for
separations.
•

Customer Expectation Setting Document for
Fiery EX12/EXP12 with version 2.0 Software, RIP for DocuColor 12
March 27, 2002
3
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
•For the Mac, only QuarkXPress 4.0 or PageMaker version 6.5 can
be used for separations.
Scanning Specifications
Fiery Scan
•ADF scanning Support
•DocBuilder: merging scanned files into the printing workflow
•Duplex image scanning options
•Distribution of PDF files via E-mail
•Local scan initiation from RIP
•Remote retrieval of scan files
•Remote initiation of scan files
•Twain plug in supported for Photoshop Version 5.0 & 5.5 (Mac and
Windows) and Adobe Acrobat Version 4.05 (Mac and Windows )
Image Size EX12 (Memory: 256 MB)
Letter (8.5X11) Max 400 dpi
Tabloid (11X17) Max 400 dpi
A4 Max 400 dpi
A3 Max 400 dpi
Printer Driver & Utility Support
PostScript
•EFI Unidriver for Windows 95/98 (PS)/2000/WinXP
•EFI Unidriver for Windows NT 4.0 (PS) – (requires a minimum of
Service Pack 4 (40 bit) – supplied)
•Windows 2000 LPR or MS Postscript driver on Windows 2000 CD
•Laser Writer version 8.61 or higher (Mac 8.6, 9.04, 9.1, MacX in
classic mode only)
•Adobe PS Printer V8.xx (Mac only)
•UNIX Printing LPR/LPD only
•No driver support for DOS applications
Supported Paper Sizes
The following list represents the only paper sizes supported by the Fiery
EX12
Letter and SEF Legal and Legal 13
8 x 10 11 x 17
9 x 12 A3
A4, SEF A4 B4
B5 (lef) DocuPac
Oversized (11 X 17 & A3)
transparencies 12 x 18
*Custom paper sizes are not supported with Uni-driver for NT.
Finishing Options
The following table shows the position of the staple for various single
stapling combinations:
The following table shows the position of the staples for various dual
stapling combinations:
Fiery Downloader
•Utility for downloading data files (PostScript, PDF & EPS)
•Supports Win 9x, Win 2000, Win NT, Win ME, WinXP & Mac
•Uses TCP/IP for Win 9x, Win NT 4.0, Win ME, WinXP and Win
2000
•Appletalk not supported
Spooler
•Supports Win 9x, Win 2000, Win NT, Win ME, WinXP & Mac
•Appletalk not supported
Fiery WebTools (Spooler, Down loader, Install, Setup)
•Java capable browser platforms only
•Mac does not support Command Workstation and Setup
•Web set up – Win 9x, Win NT, Win 2000 and Win ME/ WinXP
•ColorWise Pro Tools is supported
Optional Kits
•X-Rite Densitometers
•DocBuilder Pro
•Fiery Advanced Controller Interface (FACI)
•Server stand
•Additional 256 MB Memory
•EFI Densitometer
•Token Ring (4/16 mb)
•Graphic Arts Package

Customer Expectation Setting Document for
Fiery EX12/EXP12 with version 2.0 Software, RIP for DocuColor 12
March 27, 2002
4
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
DocBuilder Pro (requirements)
DocBuilder Pro is an advanced layout and design application for the
EX12 controller. It can be used on the server or at a client workstation
with Fiery’s Command Workstation Software. Minimum requirements
are:
Server configuration
•Fiery EX12 w/Fiery Advanced Controller Interface (FACI) required if
server will be used as the DB Pro workstation.
•Command Workstation Software 4.0 or later
•Adobe Acrobat 4.05 software (included with your EX12 software)
•Server software version 2.0
Client configuration minimum specification
•Intel-Pentium class Processor (200Mhz or higher)
•Windows NT 4.0 (Service Pack 4 through 6) or Windows
95/98/2000/ME/XP
•Command Workstation Software version 4.0 or later
•Adobe Acrobat 4.05 software (included with your EX12 software)
•32 MB of RAM
•90 Mb free disk space
•15” VGA Monitor
•10/100 BaseT Ethernet connection
•CD-ROM
Graphic Arts Option (Components)
The Graphic Arts feature set is a series of features that specifically
address concerns and expectations of the high-end color market. Each
of the following features places a high emphasis on color quality and
accuracy, control of output quality, and repeatability.
Features include:
•Halftone screening
•Multiple plate separations
•Soft Proofing
•Spot-On Color Editor
•Hot Folders (Mac OS is supported by using an alias)
•Auto-trapping
•Paper Simulation
•Tiff/IT converter (NT 4.0 only)
Billing Meters
•Fiery EX12 provides accurate billing for color jobs containing mixed
black and white and color pages. If jobs contain gray images, they
may bill as a color print in black detection mode.
•When black detection is enabled, productivity will be affected by the
detection of the black to full color mix.
Security
Xerox and Electronics for Imaging, Inc. (EFI) understand that customers
with Fiery products connected to Xerox print engines are concerned
about computer viruses. Xerox and EFI do not provide anti-virus
software and therefore cannot be responsible for conflicts associated
with loading any third-party applications.
A customer can run third-party anti-virus applications directly on the
Fiery servers themselves. Although this is not the recommended course
of action, EFI and Xerox will, at this time, support server systems with
Norton Antivirus Corporate Edition Software (NAV), Version 7.50.846.
However, issue resolution is not guaranteed

Customer Expectation Setting Document for
Fiery EX12/EXP12 with version 2.0 Software, RIP for DocuColor 12
March 27, 2002
5
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Responsibility matrix
Action Cust-
omer Xerox
Ensure adequate space and power to configure
Fiery server to the DocuColor 12 within 12 feet. X
Unpack system / components X
Install server hardware X
Connect all System Components prior to
powering up the system X
Install the printer description files, utilities, and
printer drivers on client PCs. X
Ensure network configuration X
Confirm network integrity X
Acquire and install client workstation network
hardware and software X
Monitor and Adjust calibration for color
matching of color management systems X
Load any additional fonts X
Procure BNC transceiver for network
connection (if required) X
Set up and administer client workstations X
Provide Helpline Support (when FSMA is
purchased) X*
Provide spared parts (when FSMA is
purchased) X*
Provide service (when FSMA is purchased) X*
Install all software options designated as
customer installable X
Ensure that the media pack is retained by the
customer and accessible to the Service
Representative and Analyst.
X
* Xerox responsibility when a Field Service Maintenance Agreement
(FSMA) is purchased. If FSMA is not purchased, this action becomes a
customer responsibility
Understanding and Signatures
Primary Customer Fiery EX12 Applications:
Special Considerations or performance limitations identified by Xerox
and agreed to by the customer:
I have reviewed and understand this product information:
__________________________________________________________
Customer
__________________________________________________________
Xerox Sales Representative
__________________________________________________________
Xerox Customer Service Engineer / Representative
__________________________________________________________
Xerox Color Network Solutions Executive