xLab XDP-321 User manual

x-Lab Dot Matrix Printer XDP-321 User's Manual
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Declare
About Trademark
＊is a registered trademark of xLab Global LLC in United States of America. All
other trademarks are the property of their respective owners and used for identification
purpose only.
All the Product information are subject to change without prior notice.

x-Lab Dot Matrix Printer XDP-321 User's Manual
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Warnings, Cautions, and Notes
Pay attention to the following promises when using this manual:
Warning:
Warnings must be followed carefully to avoid bodily injury.
Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information and useful tips on the operation of your printer.

x-Lab Dot Matrix Printer XDP-321 User's Manual
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Important Safety Instructions
Read all of these instructions carefully and thoroughly and save them for future reference. The
unauthorized operation would lead to malfunction or accident. Manufacturers have no
responsibilities for the problems which are led by unauthorized operations from users.
Note: The contents of this manual are subject to change without notice.
* All parts of the printer can be recycled. When it is abandoned, we can call it back freely.
Please contact us when you abandon it.
1. Follow all warnings and instructions in the manual as well as marked on the product.
2. If the printer has been used recently , please do not touch the print head for overheating.
3. Do not put your fingers under the left and right tractor sprocket covers .
4. Unplug this product from the power outlet before cleaning. Do not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
5. Do not use this product near water.
6. Do not place this product on an unstable cart, stand or table. If this product fall, this may cause serious
damage to you or the product.
7. Slots and openings on the cabinet and the back or bottom are provided for air ventilation. To ensure
reliable operation of the product and to protect it from overheating, do not block or cover this area.
8. This product should never be placed near or over a radiator or heat origin, and should avoid from
direct sunshine.
9. Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause
equipment damage or fire.
10. Don’t remove the printer’s out-cover and never try to repair the printer by yourself . When it needed to
be repaired , please call or take it to the professional.
11. To ensure the safety of machine, please unplug this product from electric port connection if it is not
used for long time.
12. This product belongs to the impact printer, it produces noise during printing, so we suggest you to
place this printer in a relatively independent area.
13. Check the proper ventilation in room before using this printer.
14. Unplug this product from the power outlet and leave servicing to qualified service personnel under the
following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, it indicates a need for service.

x-Lab Dot Matrix Printer XDP-321 User's Manual
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Overview
Thank you for purchasing this x-Lab printer. The printer is a 9-pin and 80-column dot matrix printer,
offering a wide range of features and multiple functions. It can be widely used in tax, mail, telecom,
police-station, hospital, insurance, finance, stock, customhouse, cabaret, aviation and transport etc.
Features:
Install Paper Easily
The design makes you load paper easily and rapidly which help to save your time.
Tear Off Function
This function helps tractor paper to be fed automatically to the tear-off position at the edge of the cutter,
for easy tear-off at the perforations after printing. This zero tear-off capability helps eliminate paper
wastage.
Facility Switch Between Cut Sheet and Tractor Paper
Tractor paper will eject automatically through LOAD/EJECT button on the control panel, pull the paper
select lever to the cut sheet position, and then load the cut sheet to print. If you want to use tractor
paper again, pull the paper select lever to the tractor paper position, then press LOAD/EJECT button,
tractor paper may be fed to the printer and print.
Eject Function
The function allows the user to eject the cut sheet or tractor paper through the facility key on the control
panel.
Select the Data Transfer Interface Automatically
The printer is configured with parallel interface, USB interface or serial interface (Please take the
specific interface as standard). Connect the printer to the computer with the correct cables. The printer
would switch to the correct interface according to the received data type automatically.
Break Pin Compensation Function
User can set the printer to print using the pin which is in good condition to compensate the break pin.
Pin Rotation Replacement Function
User can set pins to switch while printing form transverse line in order to improve print head’s life.

x-Lab Dot Matrix Printer XDP-321 User's Manual
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Table of Contents
Declare.......................................................................................................................................................... i
Important Safety Instructions...................................................................................................................iii
Overview.....................................................................................................................................................iv
Chapter 1 Preparation................................................................................................................................ 1
1.1 Unpacking & Checking........................................................................................................................1
1.2 Removing the Protective Materials......................................................................................................1
1.3 Main Parts of the Printer......................................................................................................................1
1.4 Choosing a Place for the Printer .........................................................................................................2
1.5 Installing the Printer............................................................................................................................ 3
1.5.1 Installing the Paper Feed Knob....................................................................................................3
1.5.2 Installing the Ribbon Cartridge.....................................................................................................3
1.6 Installing the Tractor............................................................................................................................ 5
1.6.1 Installing the Drive Tractor ............................................................................................................5
1.6.2 Installing the Draught Tractor........................................................................................................6
1.7 Connecting the Power Cord................................................................................................................7
1.8 Self-test...............................................................................................................................................8
1.9 Connecting to Your Computer or Other Equipment.............................................................................9
1.9.1 Connecting to the Parallel Interface Cable.................................................................................10
1.9.2 Connecting to the USB Interface Cable......................................................................................10
1.9.3 Connecting to the Serial Interface Cable....................................................................................10
1.10 Installing Driver ............................................................................................................................... 11
1.10.1 Auto-installing way (Recommended)........................................................................................ 11
1.10.2 Hand-operated installing way ................................................................................................... 11
Chapter 2 Control Panel...........................................................................................................................14
2.1 LED Indicator ....................................................................................................................................14
2.2 Key Functions...................................................................................................................................14
2.2.1 In the Tractor Paper Mode..........................................................................................................14
2.2.2 In the Cut Sheet Mode................................................................................................................15
2.2.3 Print Speed.................................................................................................................................15
2.2.4 Micro-Adjust of Printing Home Position and Tear-off Position.....................................................15
2.2.5 Feed Paper to the Tear-off Position ............................................................................................15
2.2.6 Other Functions of the Panel......................................................................................................16
2.3 Paper Select Lever............................................................................................................................16
2.4 Paper Feed Knob..............................................................................................................................16
2.5 Gap Adjust Lever...............................................................................................................................16
Chapter 3 How to Use the Printer............................................................................................................18
3.1 Installing the Print Paper...................................................................................................................18
3.1.1 Loading Cut Sheet......................................................................................................................18
3.1.2 Loading Tractor Paper................................................................................................................19
3.1.3 Loading Multi-ply papers.............................................................................................................24

x-Lab Dot Matrix Printer XDP-321 User's Manual
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3.1.4 Loading Labels ........................................................................................................................... 25
3.1.5 Loading Envelopes..................................................................................................................... 25
3.2 Changing Printer Setup.....................................................................................................................26
3.2.1 Setting Printer Parameter Through the Control Panel................................................................26
3.2.2 Online-aptitude Parameter Settings............................................................................................28
3.3 Printer Setting Descriptions...............................................................................................................29
3.4 Restore the Factory Default Settings................................................................................................31
Chapter 4 Problems and Solutions.........................................................................................................32
4.1 Power Supply....................................................................................................................................32
4.2 Printing..............................................................................................................................................32
4.3 Paper Handling .................................................................................................................................34
4.4 Alignment Adjust Mode......................................................................................................................35
Chapter 5 Printer Maintenance and Technical Service..........................................................................36
5.1 Cleaning the Printer..........................................................................................................................36
5.2 Contact the Technical Service Centre ...............................................................................................36
Appendix A Specifications....................................................................................................................... 37
A.1 General.............................................................................................................................................37
A.2 Interface Specifications.....................................................................................................................39
A.2.1 Parallel Interface ........................................................................................................................39
A.2.2 USB Interface.............................................................................................................................39
A.2.3 Serial Interface ...........................................................................................................................39
Chapter B Paper Specification................................................................................................................41
B.1 Paper Specification and Printable Area.............................................................................................41
B.1.1 The Notice Related to Paper......................................................................................................41
B.1.2 Useable Paper Types and Guarantee Area................................................................................ 42
B.1.3 Cut Sheet...................................................................................................................................42
B.1.4 Tractor Paper..............................................................................................................................46
B.1.5 Envelope ....................................................................................................................................53
B.1.6 Delivery Note..............................................................................................................................58
B.1.7 Postcard .....................................................................................................................................58
B.1.8 Passbook................................................................................................................................... 58
B.1.9 Label.......................................................................................................................................... 58
B.1.10 Recycled Paper........................................................................................................................58
Appendix C Command Summary............................................................................................................59

x-Lab Dot Matrix Printer XDP-321 User's Manual
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Chapter 1 Preparation
1.1 Unpacking & Checking
Check the following items in the package, if any of these items is missing, please contact your dealer.
1.2 Removing the Protective Materials
1. Open the packing box, take out the printer, open the window of the printer, and remove the protective
materials as shown in Figure 1.2.
2. Save all the original packing materials so that they can be used when transporting the printer.
1.3 Main Parts of the Printer
Figure1-3, Figure1-4 and Figure 1-5 show the main parts of XDP-321.
Protective materials
Figure 1.2 Remove the protective materials
Figure 1.1 Packing list
Protective materials
Printer Ribbon cartridge Power cord
Driver CD
(Including user's manual and driver)

x-Lab Dot Matrix Printer XDP-321 User's Manual
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1.4 Choosing a Place for the Printer
When selecting a place to set up your printer, choose a convenient location that provides the
following items:
1. The surface that is even and stable.
2. Adequate room around the printer to allow easy operation and maintenance. Make sure it’s close
enough to the computer for the printer cable to reach.
3. Moderate environmental conditions. Select a cool, dry area and protect your printer from direct
sunlight, excessive heat, moisture, or dust.
Paper feed knob
Power switch
Ribbon cartridge
Print head
Paper guide
Paper select lever
Control panel
Gap adjust lever
Tear-off position
Figure 1-3 Main parts of printer (Front view)
Figure1-4 Main parts of printer (Side view)
Power supply inlet
Serial interface
USB interface
Parallel interface
Figure 1-5 Main parts of printer (Rear view)
Window
Tractor
Note: Please take the specific interface as standard.

x-Lab Dot Matrix Printer XDP-321 User's Manual
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4. Appropriate power source. Make sure you use a grounded outlet; do not use an adapter plug. Avoid
electrical outlets controlled by timers or wall switches; an interruption in power can wipe out the
information in your computer or printer memory.
If you place the printer on a stand, follow these guidelines:
1. Use a stand that supports at least 9 kg (19 lb).
2. Never use a stand that tilts the printer. Always keep it level.
3. Provide enough clearance below the stand and between the printer rack and the legs of the rack so
the tractor paper flows smoothly.
4. Place cables to avoid interfere with paper feeding; secure them to a leg of the stand if possible.
1.5 Installing the Printer
Follow the steps in this section to install your printer.
1.5.1 Installing the Paper Feed Knob
1. Insert the paper feed knob into the hole on the right side of the printer. (As shown below)
2. Press firmly on the knob until it fits against the printer case.
1.5.2 Installing the Ribbon Cartridge
1. Before installing the ribbon cartridge, make sure the printer is turned off.
2. Remove the window: As shown below, turn the window backwards and then lift it up.
Figure 1.5.1 Install the paper feed knob
Figure 1.5.2-2 Remove the window
Paper feed knob
Note: The D shape of the knob should be aim at the D shape shaft inside the printer case.
Caution: Must not replace the ribbon cartridge when the printer is on. The printer may start
to work suddenly and you may get hurt.