XPower PowerSource 400 User manual

by
975-0265-01-01 1
PowerSource 400 Owner’s Guide
About Xantrex
Xantrex Technology Inc. is a world-leading supplier of advanced power
electronics and controls with products from 50 watt mobile units to one MW
utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and
backup power applications in both grid-connected and stand-alone systems.
Xantrex products include inverters, battery chargers, programmable power
supplies, and variable speed drives that convert, supply, control, clean, and
distribute electrical power.
Trademarks
XPower PowerSource 400 is a trademark of Xantrex International. Xantrex is a
registered trademark of Xantrex International.
Other trademarks, registered trademarks, and product names are the property of
their respective owners and are used herein for identification purposes only.
Notice of Copyright
XPower PowerSource 400 Owner’s Guide © January 2006 Xantrex
International. All rights reserved.
Disclaimer
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX
TECHNOLOGY INC. (“XANTREX”)
(a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR
SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION
PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION.
(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR
DAMAGE, WHETHER DIRECT, INDIRECT, CONSEQUENTIAL OR
INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH
INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE
ENTIRELY AT THE USER’S RISK.
Date and Revision
January 2006 Revision C
Part Number and Product Number
975-0265-01-01, 852-0400
Contact Information
IMPORTANT SAFETY INSTRUCTIONS
Operating PowerSource 400 incorrectly or misusing it may damage the
equipment or create hazardous conditions for the user.
SAVE THESE INSTRUCTIONS—This manual contains important
instructions for PowerSource 400 that should be followed during installation and
operation.
Telephone: [phone] (direct)
Fax: [phone] (direct)
Email: [email protected]
Web: www.xantrex.com/support
Important: Before using your PowerSource 400, be sure to read and save these
safety instructions.
WARNING: Shock hazard. Keep away from children.
PowerSource 400 generates the same potentially lethal AC power as a normal
household wall outlet.
• Do not insert foreign objects into the AC Outlet or the ventilation holes.
• Do not expose this product to water, rain, snow, or spray.
• Do not, under any circumstances, connect the unit to utility power AC
distribution wiring.
WARNING: Risk of injury or loss of life
Do not use PowerSource 400 in connection with life support systems or other
medical equipment or devices.
WARNING: Explosion hazard
Do not use this product where there are flammable fumes or gases.
WARNING: Electric shock and energy hazard
Do not remove cover. No user serviceable parts inside. Refer servicing to
qualified service personnel.
WARNING: Shock and burn hazard
A battery can present a risk of electrical shock or burn from high short-circuit
current.
CAUTION: Risk of damage to the PowerSource 400
The unit will not work when connected to any AC load that has its neutral
conductor connected to ground. Such loads include AC distribution wiring and
house wiring.

FCC Information to the User
2975-0265-01-01
FCC Information to the User
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Guidelines for Use
The continuous output wattage of this product is limited to 320 watts total when
supplying backup power from its batteries. This limit applies to the total of all
items plugged into the product.
This output wattage is not sufficient to run the following products:
• Items producing heat: examples include toasters, microwaves, heaters, pellet
stove igniters
• Motor loads with high startup power surge requirements: Sump pumps,
circular saws, larger power tools, refrigerators
Visit www.xantrex.com for higher power solutions.
Precautions for Using Rechargeable Appliances
Most rechargeable battery-operated equipment uses a separate charger or
transformer that is plugged into an AC receptacle and produces a low voltage
charging output.
Some chargers for rechargeable batteries can be damaged if connected to the
PowerSource 400.
Do not use the following with the PowerSource 400:
• Small battery-operated appliances like flashlights, razors and night lights
that can be plugged directly into an AC receptacle to recharge.
• Some chargers for battery packs used in hand power tools. These chargers
display a warning label stating that dangerous voltages are present at the
battery terminals.
Products with Potential Problems
Some products, including the types listed below, may be damaged if they are
connected to the PowerSource 400:
• Speed controllers found in some fans, power tools, kitchen appliances, and
other loads may be damaged.
• Metal halide arc (MHI) lights can be damaged.
Important: The PowerSource 400 is not suitable for use with certain products
and loads
CAUTION
When the PowerSource 400 is supplying backup power from its batteries, its
output is a non-sinusoidal modified sine wave, which is different from pure sine
wave utility-supplied electricity. Certain types of load equipment may be
damaged.
Note: If you are unsure about using your rechargeable appliance with the
PowerSource 400, contact the equipment manufacturer to determine the rechargeable
appliance’s compatibility with the modified sine wave (non-sinusoidal) AC wave form.

Features
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Features
1
2
3
4
5
6
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10 9
Rear View
Feature Description
1Fault LED illuminates red when PowerSource 400 has an operation fault.
2Power button turns PowerSource 400 on and off when pressed for at least 2
seconds.
• Turning the unit on activates the LED screen and the five AC outlets.
When the unit is on, the unit can charge itself, provide AC power when
connected to utility power, and provide backup power.
• Turning the unit off removes power from the five AC outlets, even when
the AC Power Cord is connected to utility power.
3AC Power/Battery LED illuminates green when utility power is available
and flashes amber when PowerSource 400 is running off its internal battery
to provide backup power.
4LED Screen indicates charging status, power draw from the PowerSource
400 (W), or battery capacity (%). The screen also shows error codes to aid
troubleshooting.
5Select Button displays PowerSource 400 Battery Level (%) or Output Power
(W).
6Charged/Charging LED (green) illuminates when PowerSource 400 is fully
recharged and flashes while PowerSource 400 is recharging.
7AC Power Cord
8Blue LED illuminates the rear AC outlets when a power outage occurs.
915 A circuit breaker protects PowerSource 400's AC outlets and your
applications from overload conditions.
10 Five 120V AC outlets for powering office equipment and household
appliances that draw a maximum total of 400 watts. All outlets are surge
protected and backed up by the PowerSource 400 internal battery.

Installation and Operation
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Installation and Operation
To install PowerSource 400:
1. Plug the power cord directly into a wall outlet (not into a surge protector or
power strip).
2. Connect your electronic devices or small household appliances to the five
AC outlets of the PowerSource 400.
3. Turn on the unit by pressing the Power button for at least 2 seconds. The
green AC Power LED confirms that the PowerSource 400 is on and ready to
provide backup power.
When the battery needs recharging, the LED screen flashes “CHG” five
times, then the battery capacity (%) once. This pattern of flashing continues
until the battery capacity reaches 100% and “FUL” appears on the screen.
Backup Power Feature
The unit’s five 120 VAC outlets are permanently backed up by the internal battery.
To activate the AC outlets, turn on the unit using the Power button. During a
power outage or other utility problem (such as brownouts and over-voltages),
PowerSource 400 will keep running the connected products for up to 8 hours,
depending on the power draw of your application. When utility power is restored,
the unit automatically recharges its internal battery.
Operation Guide
Important: PowerSource 400 should be used or stored in a temperature-controlled,
indoor area away from direct sunlight, moisture or conductive contaminants. Allow a
minimum of 3 inches of space around the unit for optimal ventilation.
Important: PowerSource 400 must be charged immediately before storage or
use. This will protect the battery inside from damage and will ensure extended usage run
time. A complete charge may take up to 20 hours when recharged from a 120 VAC wall
outlet.
CAUTION
• Do not plug surge-protected power bars into the unit’s 120 VAC outlets.
• Do not connect an AC power source to the 120 VAC outlets.
• Do not connect the unit’s AC power cord to its 120 VAC outlets.
Important: When connected to utility power, the unit automatically provides AC
power from its internal battery when the utility voltage falls outside the 105–135 VAC
range. The blue LED also turns on automatically to illuminate the rear AC outlets.
Condition LED status Alarm status Alarm stops sounding when…
Normal operation—Unit is on and supplies utility power
to the application. The internal battery is fully charged.
AC Power LED and Charged/Charging
LED are solid green. Screen shows “FUL.”
None Not applicable
Backup power—Unit supplies power from its internal
battery.
Battery LED is flashing amber. One beep when the power outage
occurs.
Unit beeps once when it returns to normal
operation or when it is turned off.
Low battery warning—Unit is supplying battery power to
the application connected to its AC outlets and the battery is
close to complete discharge status.
Battery LED is flashing amber. Begins beeping once every
10 seconds 10 minutes before
unit shuts down.
Unit returns to normal operation, or when it is
turned off.
Overload shutdown—During normal operation or backup
power operation an AC outlet overload was detected.
Fault LED on. Screen shows Error code
E03.
One beep per second. Unit shuts
down after 5 seconds/beeps.
Not applicable
Under-voltage shutdown—During backup power
operation the battery power has been completely exhausted.
No power is available at the AC outlets.
No LED on. No sound Not applicable. Unit starts recharging the internal
battery when utility power is restored. Turn on the
unit to restore normal operation.
Over-temperature shutdown—Unit has shut down to
protect its internal circuitry from high temperatures.
Fault LED on. Screen shows error code
E04.
One beep per second for two
minutes before shutdown, then
sounds continuously for five
seconds upon shutdown.
The unit is turned off or when the unit shuts down.
Recharging internal battery—Unit is recharging its
internal battery after utility power has been restored.
AC Power LED is green. Charged/Charging
LED flashes amber. Screen shows “CHG”
alternating with battery capacity (%).
No sound Not applicable. Screen shows “FUL” when unit is
completely charged.

Battery Replacement
975-0265-01-01 5
AC Power Capabilities
To check the total power consumption of the products plugged into PowerSource
400, press the Select button and view the Output Power (W) on the screen.
When you plug an additional product into the PowerSource 400 and the new total
power consumption exceeds 400 W, the unit beeps five times to notify you that
the power consumption is beyond the unit’s capability to supply backup power.
Unplug or substitute one or more products connected to the PowerSource 400. To
return to the default display (“CHG” or “FUL”), press the Select button.
Run Time on Typical Products
Run Time for Combinations of Products
Power Management Tips
During a power outage, maximizing PowerSource 400 run time is essential to
keep your home/small office running or to stay connected to the outside world
through TV and radio news or cellphone/VoIP phone. Therefore, in order to
maximize the run time for combinations of office products plugged into
PowerSource 400, you may want to use the following alternatives:
Battery Replacement
The battery pack in this product consists of two 20 amp-hour batteries. When
they come to the end of their useful service life they may be replaced with
equivalent sealed lead acid batteries by a qualified battery technician. Suitable
replacement batteries are Panasonic #LC-X1220P and EnerSys #NPX-80.
Information on other replacement battery brands and dealers is in the battery
replacement guide in the Frequently Asked Questions (FAQ) section of the
Xantrex Support site at www.xantrex.com/support.
Recycling
PowerSource 400 is designed to provide years of service. However, when the
internal batteries reach the end of their service life, and if you choose not to have
a qualified technician replace them, the PowerSource 400 itself is no longer of
use. The internal batteries may be replaced following the instructions in “Battery
Replacement” above.
Because the internal batteries contain lead, which can be hazardous if exposed to
the environment, the batteries and the PowerSource 400 should be recycled or
safely disposed of at your local recycling depot. Do not dispose of the batteries
and the PowerSource 400 with common household waste. Please ask your local
authorities about recycling services that are available in your area.
Power Consumption
of Loads
Normal Operation with
Utility Power Ability to Provide Backup Power
Up to 320 W Yes. Yes, continuous.
320 to 400 W Yes Yes, up to five minutes.
400 to 1000 W Yes. No. Overload shutdown.
Over 1000 W No. Overload shutdown. No. Overload shutdown.
Product Wattsa
a.Average power consumption as measured on loads tested under regular op-
erating conditions. Rated power may differ from average power consumption.
Run Timeb
b.Run time as measured on tested loads.
Product WattsaRun Timeb
Laptop computer 25 15 h Table lamp 40 9 h
Inkjet printer 8 55 h Desktop computer 67 5 h
Cordless phone 5 92 h 17" LCD monitor 35 10 h
Cell phone 5 92 h 13" TV 50 7 h
Internet modem 6 81 h Clock radio 8 55 h
Product Run Timeb
Laptop, inkjet printer, cordless phone, Internet modem up to 8 h
Desktop computer, 17" LCD monitor, inkjet printer, Internet
modem, cordless phone
up to 2.5 h
Cordless phone, 13" TV, clock radio, table lamp up to 4 h
Use... Instead of...
Inkjet printer Laser printer
Laptop, or desktop computer with LCD monitor Desktop computer with CRT monitor
Monitor energy saving mode settings Bright monitor settings
7 or 13" TVs Big screen TVs
Small desk lamps (25 to 40 W) High-wattage lamps

Troubleshooting
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Troubleshooting
Understanding Error Codes
If the products connected to PowerSource 400 do not operate and the alarm is sounding, check PowerSource 400 LED screen for an error code.
Troubleshooting Reference
Error Possible Cause Solution
E01 Low voltage shutdown because battery is discharged. Recharge battery by plugging the AC power cord into a wall outlet.
E03 Overload shutdown while supplying backup power. The AC product(s)
connected are consuming more than PowerSource 400’s five-minute
power rating.
The AC products connected have a surge power that exceeds
PowerSource 400 surge capability.
The AC products connected are short-circuited
Use products with a total power consumption within PowerSource 400’s continuous power rating of
320 W.
Use products with a total starting surge power within PowerSource 400’s capability of 640 W.
Have the load serviced by a qualified technician.
E04 Over-temperature shutdown has occurred. PowerSource 400 has
overheated due to poor ventilation, excessive ambient temperature, or
power demand beyond the unit’s five-minute output power capability.
Disconnect products from the AC outlets. Allow the unit to cool for 20 minutes. Clear blocked fan or
remove objects covering unit. Move the unit to a cooler place. Reduce load to less than 320 W if
continuous operation is required.
Problem Problem/Symptom Solution
PowerSource 400 will not
turn on.
Battery is discharged and utility power is not available
at the wall outlet.
Ensure power is available at the wall outlet.
No power available at the
120 VAC outlets.
AC outlet has been overloaded or the circuit breaker has
tripped.
Reduce the number of products plugged into the AC outlets. Check the circuit breaker at the back of the
unit. If necessary, reset the breaker by pushing it fully inward.
Products connected to unit
lose power.
PowerSource 400 has detected an overload condition.
PowerSource 400 has detected an over-temperature
condition.
PowerSource 400 has exhausted its available battery
power.
PowerSource 400 may require service.
Make sure the products plugged into the AC outlets are not overloading the five-minute output power
rating of the unit when supplying backup power. Try removing or substituting some of the products.
Disconnect products from the AC outlets. Make sure the products plugged into the AC outlets are not
overloading the continuous output power rating of the unit when supplying backup power. Allow the unit
to cool, increasing ventilation if necessary. If the unit is left on, it restarts automatically when the unit
cools down 20 degrees.
PowerSource 400 shuts down when all available battery power has been used. Allow the unit to recharge
for 20 hours before continuing to use the unit.
Contact Xantrex Technical Support for further troubleshooting (see “Contact Information” on page 1).
Products connected to unit
malfunction or overheat.
Products connected to PowerSource 400 do not accept
modified sine wave form.
Your application is not compatible with PowerSource 400 modified sine wave output. See “Precautions
for Using Rechargeable Appliances” on page 2.
Inadequate run time. PowerSource 400 battery is not fully charged.
Battery is near the end of its useful life.
Charge the battery by leaving PowerSource 400 plugged into a wall outlet at least 20 hours.
As the battery ages, the available run time decreases. The internal battery also ages prematurely if
PowerSource 400 is installed in a hot environment. See “Battery Replacement” on page 5.

Specifications
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Specifications
Electrical Specifications
General Specifications
All specifications are subject to change without notice.
Warranty
What does this warranty cover? This Limited Warranty is provided by Xantrex
Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your
XPower PowerSource 400. This warranty period lasts for 1 year from the date of purchase
at the point of sale to you, the original end user customer. You require proof of purchase to
make warranty claims.
What will Xantrex do? Xantrex will, at its option, repair or replace the defective
product free of charge, provided that you notify Xantrex of the product defect within the
Warranty Period, and provided that Xantrex through inspection establishes the existence
of such a defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing
warranty repair and building replacement products. Xantrex reserves the right to
use parts or products of original or improved design in the repair or replacement.
If Xantrex repairs or replaces a product, its warranty continues for the remaining
portion of the original Warranty Period or 90 days from the date of the return
shipment to the customer, whichever is greater. All replaced products and all
parts removed from repaired products become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return
shipment to the customer via a Xantrex-selected non-expedited surface freight
within the contiguous United States and Canada. Alaska and Hawaii are
excluded. Contact Xantrex Customer Service for details on freight policy for
return shipments outside of the contiguous United States and Canada.
If your product requires warranty service or troubleshooting, please contact
your dealer. If you are unable to contact your dealer, or the dealer is unable to
provide service, contact Xantrex directly at:
What proof of purchase is required? In any warranty claim, dated proof of
purchase must accompany the product and the product must not have been
disassembled or modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
• The dated purchase receipt from the original purchase of the product at point
of sale to the end user, or
• The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
• The dated invoice or purchase receipt showing the product exchanged under
warranty
What does this warranty not cover? This Limited Warranty does not cover
normal wear and tear of the product or costs related to the removal, installation,
or troubleshooting of the customer's electrical systems. This warranty does not
apply to and Xantrex will not be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physi-
cally damaged or altered, either internally or externally, or damaged from
Output Specifications
Output power (max. continuous) 320 W (650 VA)
Output power (5 minutes) 400 W
Surge power (peak) 640 W
Output voltage (nominal) 120 VAC
Output frequency 60 Hz ±1 Hz
Output wave form Modified sine wave
Transfer switch 12 A/12 milliseconds
Surge suppression Yes
Inverter on (no-load current draw) < 0.35 A (battery drain)
Charging time 20 hours from 120 VAC
12 V DC Specifications
Internal battery type Sealed lead acid, AGM
Internal battery capacity 40 amp-hours
Internal battery voltage 12 VDC (nominal)
Low battery alarm 11.0 V (nominal)
Low battery shutdown 10.5 V (nominal)
Internal charger charging current 2 A DC maximum
Operating/Storage temperature 32 °F–86 °F (0 °C–30 °C)/32 °F–104 °F (0 °C–40 °C)
Dimensions (H × W × L) 18.5 × 4.25 × 10.5" (47 × 10.8 × 26.7 cm)
Weight 32 lb (14.5 kg)
Approvals
UL Listed to UL 1778 2nd Edition and CSA C22.2 no. 107.1-01 standby UPS Standards
FCC Class B
Telephone: [phone] (direct)
Fax: [phone] (direct)
Email: [email protected]

Warranty
8975-0265-01-01
improper use or use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, bio-
logical infestations, or input voltage that creates operating conditions beyond
the maximum or minimum limits listed in the Xantrex product specifications
including high input voltage from generators and lightning strikes;
c) the product if repairs have been done to it other than by Xantrex or its autho-
rized service centers (hereafter "ASCs");
d) the product if it is used as a component part of a product expressly warranted
by another manufacturer;
e) the product if its original identification (trade-mark, serial number) markings
have been defaced, altered, or removed.
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY
XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE
PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS,
GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT,
HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF
MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR
OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR
CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO
APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD
STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING
WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY
ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY
PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF
MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR
OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of
implied warranties. To the extent you are entitled to implied warranties under
federal law, to the extent permitted by applicable law they are limited to the
duration of this Limited Warranty. Some states and provinces do not allow
limitations or exclusions on implied warranties or on the duration of an implied
warranty or on the limitation or exclusion of incidental or consequential
damages, so the above limitation(s) or exclusion(s) may not apply to you. This
Limited Warranty gives you specific legal rights. You may have other rights
which may vary from state to state or province to province.
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a Return Material
Authorization (RMA) number and the correct factory "Ship To" address.
Products must also be shipped prepaid. Product shipments will be refused and
returned at your expense if they are unauthorized, returned without an RMA
number clearly marked on the outside of the shipping box, if they are shipped
collect, or if they are shipped to the wrong location.
When you contact Xantrex to obtain service, please have your instruction manual
ready for reference and be prepared to supply:
• The serial number of your product
• Information about the installation and use of the unit
• Information about the failure and/or reason for the return
• A copy of your dated proof of purchase