XtremeAIR PX04-I Troubleshooting guide

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Island Mount Range Hood
For residential use only
READ AND SAVE THESE INSTRUCTIONS
PRO-X SERIES
INSTALLATION GUIDE & USER’S MANUAL
PX04-I
Model:

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The manufacturer disclaims all liability for any damage or injury caused as a result of not
following instructions for installation contained in the following text.
TABLE OF CONTENTS
•Important Safety Note.................................................3
•Parts supplied...............................................................4
•Tools needed................................................................5
•Venting methods..........................................................5
•Mount heights & clearance...........................................6
•Venting requirements....................................................6
•Electrical requirements..................................................7
•Installation....................................................................8-10
•Range hood operations.................................................11-12
•Troubleshooting............................................................12
•Use and care information..............................................13
•Maintenance..................................................................14
•Specifications................................................................15
•Replacing light bulb......................................................15
•Warranty & Customer Support.....................................16
IMPORTANT SAFETY NOTICE:

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Read all Instructions before Installing & operating this range hood
1. The installation in this manual is intended for qualified installers, service technicians or persons with
similar qualified background. Installation and electrical wiring must be done by qualified professionals
and in accordance with all applicable codes and standards, including fire-rated construction.
2. DO NOT attempt to install this appliance yourself. Injury could result from installing the unit due to
lack of appropriate electrical and technical background.
3. Due to the size and weight of this range hood, two people installation is recommended.
4. Range hood may have very sharp edges; please wear protective gloves if it is necessary to remove any
parts for installing, cleaning or servicing.
WARNING - To reduce the risk of fire, electric shock, or injury to persons:
1. For general ventilating use only. DO NOT use to exhaust hazardous or explosive materials and vapors.
2. Ducted fans MUST always be vented to the outdoors.
3. Use only metal ductwork.
4. Old duct work should be cleaned or replaced if necessary to avoid the possibility of a grease fire.
5. Check all joints on duct work to insure proper connection and all joints should be properly taped.
6. The combustion air flow needed for safe operation of fuel-burning equipment may be affected by this
unit’s operation. Follow the heating equipment manufacturer’s guideline and safety standards such as
those published by the National Fire Protection Association (NFPA), and the American Society of
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
7. Sufficient air is needed for proper combustion and exhausting of gases through the duct to prevent back
drafting.
8. Clean grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly, make sure
to vent air outside. DO NOT vent exhaust into spaces between walls, crawl spaces, ceiling, attics or
garages.
9. When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
10. All electrical wiring must be properly installed, insulated and grounded.
11. Before servicing or cleaning unit, switch power OFF at service panel and lock service panel to prevent
power from being switched ON accidentally.
12. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the
vendor.
WARNING - To reduce the risk of a stove top grease fire:
1. Always turn range hood ON when cooking at high heat or when cooking flaming foods.
2. Use high settings on cooking range only when necessary.
3. Never leave surface units unattended at high settings. Boil over cause smoking and greasy spillovers that
may ignite. Heat oils slowly on low or medium settings.
4. Keep all fan, baffle, spaces, filter, grease tunnel, oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle, spaces, filter, grease tunnel and oil container.
5. Clean ventilating fan frequently.
6. Always use appropriate cookware and utensils size.
7. Always use cookware appropriate for the size of the surface element.
Disclaimer: The manufacturer and/or distributor/reseller decline all responsibility in the event of failure to ob-
serve the instructions provided for installation, maintenance and suitable use of the product. The manufacturer
and/or distributor/reseller shall NOT be responsible for any injury due to negligence and the warranty of the
unit shall automatically be voided due to failure to observe proper safety and installation procedures.
The manufacturer and/or distributor/reseller will not be held responsible for any damages to personal property
or real estate or any bodily injuries whether caused directly or indirectly by the range hood.

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PART SUPPLIED:
Note: DO NOT remove the plastic covering on the chimneys this time as it protects chimneys from
scratches during installation.

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TOOLS NEED FOR INSTALLATION:
VENTING METHODS

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VENTING REQUIREMENT
IMPORTANT:
•NEVER exhaust air or terminate duct work into spaces
between walls, crawl spaces, ceiling, attics or garages. All
exhaust must be ducted to the outside.
•Hood mounted too low could result in heat damage and fire
hazard; while hoods mounted too high will be hard to reach
and will loose its performance and efficiency.
•Use metal/aluminum duct work only.
•A minimum of 6” round (standard for this range hood) must
be used to maintain maximum airflow efficiency
•DO NOT use plastic vent.
•DO NOT use 4” (10.2 cm) laundry-type wall caps
•Fasten all connections with sheet metal screws and tape all
joints with certified Silver Tape or Duct Tape.
•Use caulking to seal exterior wall or roof opening around the
cap. Vent system must terminate to the outside (roof or
side wall).
For the most efficient & quiet operation:
•A distance of 28” to 36” is recommended between stove top and
the bottom of range hood.
•It is recommended that the range hood be vented vertically
through the roof through 6” or bigger vent work.
•ALWAYS, when possible, reduce the number or transitions
and turns. If long duct run is required, increase duct size
from 6” to 7” or 8”. If a reducer is used, install a long
reducer instead of a pancake reducer. Reducing duct size will
restrict airflow and decrease airflow, thus reduce duct size as
far away from opening as possible.
•If turns or transitions are required: Install as far away from
opening and as far apart, between 2, as possible.
•If available, also refer to stove top manufacturer’s height
clearance requirements and recommended hood mounting
height above range.
•The size of the vent should be uniform.
•Use no more than three 90° elbows.
•Make sure there is a minimum of 24” (61 cm) of straight
vent between the elbows if more than one elbow is used.
•DO NOT install two elbows together.
•The vent system must have a damper. If roof or wall cap has
a damper, DO NOT use damper (if supplied) on top of the
range hood.
HEIGHT & CLEARANCE

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ELECTRICAL REQUIREMENTS:
IMPORTANT: Observe all governing building codes and city ordinances.
(Please consult with a qualified electrician for 220-Volt 50 Hz voltage)
•This range hood uses 120V/60Hz.
It is the customer’s responsibility:
•To contact a qualified electrical installer.
•To assure that the electrical installation is adequate and in conformance with National Electrical Code,
ANSI/ NFPA 70 — latest edition*, or CSA Standards C22. 1-94, Canadian Electrical Code, Part 1 and
C22. 2 No. 0-M91 - latest edition** and all local codes and ordinances.
-If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that
the ground path is adequate.
-A 120-Volt, 60 Hz, AC-only, fused electrical supply is required on a separate 15-amp circuit, fused on both
sides of the line.
IMPORTANT: Save this Installation Guide for electrical inspector’s use.
•DO NOT ground to a gas pipe.
•Check with a qualified electrician if you are not sure that the range hood is properly grounded.
•DO NOT have a fuse in the neutral or ground circuit.
•The range hood must be connected with copper wire/plug only.
•The range hood should be connected directly to the fused disconnect (or circuit breaker) box through
flexible armored or non-metallic sheathed copper cable. A U.L. - or C.S.A. - listed strain relief must be
provided at each end of the power supply cable.
•Wire sizes (copper wire only) and connections must conform to the rating of the appliance as specified
on the model/serial rating label. Wire sizes must conform to the requirements of the National Electrical
Code ANSI/NFPA 70 — latest edition*, or CSA Standards C22. 1-94, Canadian Electrical Code Part 1
and C22. 2 No. 0-M91 - latest edition** and all local codes and ordinances. A U.L. - or C.S.A. - listed
conduit connector must be provided at each end of the power supply cable (at the range hood and at the
junction box).
ELECTRICAL DIAGRAM:

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INSTALLATION:

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STEP 1: Mark on ceiling
STEP 2: Install ceiling bracket
Important: Due to the weight and size of this unit, ceiling bracket must be mounted to a weight-bearing
ceiling (support system or framework being used is stable and secure on the ceiling) able to support at
least twice the weight of the hood
STEP 3: Install support brackets
1. Put a thick, protective covering over counter top, cook top
or range to protect from damage or dirt.
2. Find and mark the center point directly above your cook
top
3. Place the ceiling bracket on the ceiling around the center
point. (Make sure it is square with your cook top).
4. Trace the outline of the ceiling bracket onto the ceiling
5. Trace a circle where the ducting will go
6. Mark the 4 ceiling mounting holes.
1. Cut out a hole in the ceiling where the ducting will go.
2. Place chimney bracket against ceiling and screw into place
3. Drop the ducting and electrical work through the ceiling
NOTE: Use threaded drywall anchors only when mounting the
hood on sheet rock. Mounting the hood on ceiling studs or lumbers is
a must.
1. Attach UPPER BRACKETS vertically outside the 4
corner of the ceiling bracket as show in Figure 3A.
Fi
g
ure 3A
2. Attach LOWER BRACKETS vertically inside of UPPPER
BRACKETS installed in previous step (3A) by type (B) screws.
Note: make sure extend the brackets to the appropriate
length. (The bottom of the hood should be 28”-36” above
the cook top)
HINT: Vertical Bracket Length Formula: Ceiling Height – Cook Top
Height – Cook Top to Bottom of Hood – Hood body Thickness
For Example: 96” – 36” – 30” – 4” = 26”
Ceiling Height = 96”
Cook top height (from floor) = 36”
Cook Top to Bottom of Hood = 30”
Hood Body Thickness = 4”

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STEP 4: Install Chimney
.STEP 5: Attach Hood Body
Important note: first make sure your ductwork and electrical work are pulled down about 2.5 feet through
the ceiling and ready to go
HINT:Due to the heavy weight of this range hood, use vertical jack to lift and
the hold it place while screwing is highly recommend it.
STEP 5: Drop down outer Chimney
1. Hold outer chimney and remove the screw driver
2. Slightly drop outer chimney down until it perfectly sits on the hood body.
Note: To avoid scratching the chimney, extend the lower or outer chimney slowly and carefully to the hood body.
1. Feed electrical and ducting work through chimneys
2. Place the base of the hood directly under the support brackets
3. Screw hood to the support brackets on all 4 corners as show
(5A)
4. Connecting the pipe (5B)
1. Slide inner and outer chimney sleeve over support
brackets, covering the ceiling bracket
2. Screw inner chimney into place at the top of ceiling
bracket
3. Lift the outer chimney all the way up to ceiling, USE
screw driver to hold it from falling down

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RANGE HOOD OPERATION
NOTE: This range hood is designed to remove smoke, cooking vapors and odors from the cook top area. For
best results, start the range hood before cooking and allow it to operate several minutes after the cooking is
completed to clear all smoke and odors from the kitchen.
Button functions:
(1): To power ON/OFF the range hood, and to activate power-off delay timer.
(2) To decrease blower (motor) speed, decrease timer value, and enter timer mode.
(7) To increase blower (motor) speed, increase timer value, and cumulative timer reset.
(3) Lights up when blower (motor) is running.
(4) Shows current blower (motor) speed (1-6).
(5) Lights up when lights turned on.
(6) To turns ON/OFF lights.
(8) Indicates the accumulated time the system is running.
(9) Indicates the length of time left for delay off function.
(10) Lights up when auto-shutdown delay timer function is on.
A. Adjusting the blower (motor) speed:
*There are 4 speeds on your hood.
1. Press (1) Power button once to turn on the system (The Blower Power Indicator icon flashes
showing that the blower (motor) is ready)
2. Decrease Value button will decrease the speed of the blower (motor) from 4 to 1 (strongest to
quietest). Increase Value button will increase the speed of the blower (motor) from 1 to 4
(quietest to strongest).
Press Power button once to turn off the system.
Note: The system saves user configurations, settings such as light, timer and blower (motor) speed will remain
the same the next time it is turned on.
B. To turn the light on:
1. Press Light button once to turn on the lights, and once again to turn off the lights.
C. Adjusting the timer function:
1. While the blower (motor) is not running, press and hold Decrease Value button over 3 seconds to
enter timer mode.
2. Adjust to desired period of delay off timer by pressing Increase Value or Decrease Value button
(minimum 1 minute to maximum 15 minutes). This setting will be saved immediately.

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D. Activating the timer function:
1. While the blower (motor) is running, press and hold Power button for over 3 seconds to activate delay
off timer. Power-off delay indicator will lit up and power-off delay digital timer will begin to
countdown, when it reaches zero, the blower (motor) will shut down.
E. To clear cleaning reminder:
•When blower (motor) starts to rotate, cumulative running time will be shown in Power-On
Elapsed Digital Timer. This timer icon flashes when 30 hours is up and reminds user to clean the
aluminum filter.
•After cleaning the filter and when the motor is not in use, press and hold (+) Increase Value
button over 3 seconds to reset the timer. Please note that turning off the system will not reset the
Power-On Elapsed Digital Timer.
TROUBLE SHOOTING
1. If the range hood or lights does not operate
after installation:
2. The range hood vibrates when the blower is
on:
3. The blower or fan seems weak:
4. The lights work but the blower is not spinning
at all, is stuck or is rattling.
5. The hood is not venting out properly:
•
Check if the range hood has been plugged in, make
sure that all power has been turned back ON, the
fuse is not blown and all electrical wiring is
properly connected.
•Swap out light assembly to working ones to deter•
mine whether it is caused by defective bulbs. See
replacing the light bulbs on Page 17.
•The range hood might not have been secured prop-
erly on to the ceiling or wall.
•Check if the motor is secured in place. If not,
then tighten the motor in place.
•Check if the blower wheel is a damaged.
•Check that the duct sized used is at least 6” or 3-
1/4 x 10”. Range hood WILL NOT function
efficiently with insufficient duct size. For example:
7” duct over 6” hole and loosely secured.
•Check if duct is clogged or if damper unit (half-cir-
cular flapper) is not installed correctly or opening
properly. A tight mesh on a side wall cap unit
might also cause restriction to the air flow.
•The blower might be jammed or scraping the bot-
tom due to shipping damage. Please contact us im-
mediately.
•The motor is defective, possibly seized - change
the motor.
•Make sure the distance between the stove top and
the bottom of the hood is within 27” and 33” in
distance. Due to different ceiling height configura-
tions, recommended height may not be applicable.
•Reduce the number of elbows and length of duct
work. Check if all joints are properly connected,
sealed, and taped.
•Make sure the power is on high speed for heavy •
cooking.

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USE & CARE INFORMATION:
Operations:
•Read and understand all instructions and warnings in this manual before operating the appliance. Save
these instructions for future reference.
•Always leave safety grills and filters in place. Without these components, operating blowers could catch
on to • hair, fingers and loose clothing.
•NEVER dispose cigarette ashes, ignitable substances, or any foreign objects into blowers.
•NEVER leave cooking unattended. When frying, oil in the pan can easily overheat and catch fire. The
risk of self combustion is higher when the oil has been used several times.
•NEVER cook on “open” flames under the range hood. Check deep-fryers during use: Superheated oil
may be flammable.
•
Cleaning:
•The saturation of greasy residue in the blower and filters may cause increased inflammability. Keep unit
clean and free of grease and residue build-up at all times to prevent possible fires.
•FILTERS MUST BE CLEANED PERIODICALLY AND FREE FROM ACCUMULATION OF
COOKING RESIDUE.
•DO NOT operate blowers when filters are removed. Never disassemble parts to clean without proper
instructions. Disassembly is recommended to be performed by qualified personnel only. Read and
understand all instructions and warnings in this manual before proceeding.

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MAINTENANCE:
SAFETY WARNING: Never put your hand into area housing the fan while the fan is operating!
For optimal operation, clean range hood and all baffle/spacer/filter/grease tunnel/oil container regularly.
Regular care will help preserve the appearance of the range hood.
Cleaning Exterior surfaces:
•Clean periodically with hot soapy water and clean cotton cloth. Do not use corrosive or abrasive
detergent (e.g. Comet Power Scrub®, EZ-Off® oven cleaner), or steel wool/scoring pads, which
will scratch and damage the stainless steel surface. For heavier soil use liquid degrease such as
“Formula 409®” or “Fantastic®” brand cleaner.
•If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of the
hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of the stainless
steel cleaner. CAUTION: Do not leave on too long as this may cause damage to hood finish. Use soft
towel to wipe off the cleaning solution, gently rub off any stubborn spots. Use dry soft towel to dry the
hood.
•After cleaning, you may use non abrasive stainless steel polish such as 3M ® or ZEP®, to polish and
buff out the stainless luster and grain. Always scrub lightly, with clean cotton cloth, and with the grain.
•DO NOT allow deposits to accumulate or remain on the hood.
•DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface and
cause rusting.
•DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with
stainless steel • for extended periods. Many of these compounds contain chemicals, which may be
harmful. Rinse with water after exposure and wipe dry with a clean cloth.
Cleaning Aluminum Grease Filter / Stainless Steel Filter less Grill:
IMPORTANT: Drain oil from oil containers before oil and residue overflow!
•The metal filters fitted by the factory are intended to filter out residue and grease from cooking. It need
not be replaced on a regular basis but are required to be kept clean.
•Filters should be cleaned after every 30 hours of use.
•Remove and clean by hand or dishwasher. Spray “Formula 409®” or equivalent degreasing detergent
and leave to soak if heavily soiled. Dry filters and re-install before using hood.
Replacing Filters:
•Should filters wear out due to age and prolonged use, please contact your local reseller for replacement
filters.
Note: Also replace damaged filter that has punctured or broken mesh, bent or broken frame.
Replacing the light bulb:
•This range hood uses LED 2w bulb (please refer to the actual specification of the hood purchased): •
USA/Canada: LED 2 WATTS
Make sure the range hood is unplugged or turn OFF breaker.
Make sure the lights are cool to touch, carefully align the arrow on the inner ring with the arrow on the outer
ring where says OPEN. The inner ring will loosen and the light bulb will be available for removal. Install a
new halogen light bulb and reverse the steps.
Turn ON breaker and range hood to test for operation.

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SPECIFICATION
Body Design Seamless Stainless Steel, Satin Finish
Power Rating 120V/60Hz (USA & Canada standard)
General Input Power 154 W (150W + 2x2W)
Motor Input Power 150 W
Ampere 3.0 A
Levels Of Speed
Control 4 Levels
Airflow (Q/L/M/H) 280CFM / 460CFM / 670CFM / 900CFM
Noise Level (Q/L/M/H) 1.2Sone(43dB) / 2.8Sone(55dB) / 5.0Sone(63dB) / 7.0Sone(68dB)
Number Of Motors Single Motor
Motor Type Single Chamber Ultra Quiet
Fan Type Centrifugal Squirrel Cage
Filtration Type Stainless Steel Flat Filter
Illumination LED light, 2W Maximum
Venting Size Top, 6 inches Round
Interference Protection Radio Frequency Interference Protected
NOTE: Specification subject to change without notice, please contact your local reseller for details.
REPLACING THE LIGHT BULB:
1. Make sure the range hood is unplugged or turn OFF breaker.
2. Use the small flat crew driver to lift any where around the outsider ring as show in below picture Arrow.
3. Install new light bulb
4. Put back the light set by press it in.
5. Turn ON breaker and range hood to test for operation.
NOTE: Make sure the lights are cool to touch.

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XtremeAir Hood Ten (10) Years Motor Limited Warranty
XtremeAir USA LLC (hereunder called “The Company”) provides a warranty that its products are free
from defects in workmanship and materials for a period of two (2) year from the date of original purchase.
During that time period, The Company will, at no charge, replace at the Company’s option only, any parts or
complete unit found to be defective. The replacement parts or new unit will be covered by limited warranty for
the balance of the two years period from the date of the original purchase. Further, the warranty for the motor
extends for an additional (8) years (total of three (10) years).
This warranty is not transferable. This warranty does not apply to light bulbs, ducts roof caps,
other accessories for ducting, defects resulting from damages sustained during shipping, unauthorized
repair, neglect, misuse, incorrect installation, failure to follow instructions for care and maintenance for
the product, attempts to alter of modify the function of part or the complete assembly, acts of God, or
any other circumstances beyond the control of The Company. The warranty does not include normal
maintenance and service. The Warranty does not cover the costs of removal, installation. In the event
of a products replacement or return, the unit must be returned transportation prepaid. The repaired or
new model will be returned at the company expense.
The warranty on your XtremeAir hood begins on the date of original purchase. Please complete the
Product Registration Card and return it with the dated bill of sale or other evidence of the original proof of
purchase within 30 days from purchase of the product to address shown in "contact us". Or register at
www.XtremeAirUsa.com/Warranty
For warranty services / repair or any other inquiry:
CONTACT US: XtremeAir USA, LLC,
309 N. Harbor blvd., #B Santa Ana, CA 92703, USA
Tel: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.XtremeAirUsa.com
DISCLAIMERS
XtremeAir USA LLC shall not be responsible for loss of use or other incidental consequential costs,
expenses or damages which may occur. Under no circumstances shall XtremeAir USA LLC or any of its
representatives be held liable for injury to any person or damage to any property, however arising. This
warranty gives you specific legal rights, and you may have other rights which vary from state to state.
AllrightsreservedtoXtremeAirUSALLC