Xyclop XC-4CH-NVR-1TB User manual

Network Video Recorder
XC-4CH-NVR-1TB
XC-8CH-NVR-2TB
User Manual

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Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the
applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC.
2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For
proper recycling, return the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info.

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Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the device.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the device in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.

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Product Key Features
General
Connectable to Xyclop network cameras
Each channel supports dual-stream.
Up to 8 network cameras can be connected dependent of the model
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
The quality of the input and output record is configurable.
Local Monitoring
Simultaneous HDMI and VGA outputs.
HDMI output and VGAoutput at up to 1.920 × 1.080 resolution.
Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
Live view screen can be switched in group, and manual switch and automatic cycle live view are also
provided, and the interval of automatic cycle can be adjusted.
Quick setting menu is provided for live view.
Motion detection, video tampering, video exception alert and video loss alert functions.
Privacy mask.
HDD Management
Up to 2 SATA hard disks can be connected.
Support S.M.A.R.T. and bad sector detection.
HDD group management.
Support HDD standby function.
HDD property: redundancy, read-only, read/write (R/W).
HDD quota management; different capacity can be assigned to different channel.
Recording and Playback
Holiday recording schedule configuration.
Continuous and event video recording parameters.
Multiple recording types: manual, normal, alarm, motion, motion | alarm, motion & alarm.
8 recording time periods with separated recording types.
Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule
and manual recording.
Searching record files by events (alarm input/motion detection).
Tag adding for record files, searching and playing back by tags.
Locking and unlocking record files.
Searching and playing back record files by channel number, recording type, start time, end time, etc.
Smart search for the selected area in the video.
Zooming in when playback.
Reverse playback of multi-channel.
Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback,
and locating by dragging the mouse.

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Backup
Export video data by USB or web interface.
Export video clips when playback.
Management and maintenance of backup devices.
Alarm and Exception
Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard
mismatch, illegal login, network disconnected, IP confliction, abnormal record, HDD error, and HDD
full, etc.
Other Local Functions
Operable by mouse and remote control.
Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
Operation, alarm, exceptions and log recording and searching.
Manually triggering and clearing alarms.
Import and export of device configuration information.
Network Functions
1 self-adaptive 10M/100M/1000M network interface.
Up to 8 independent PoE network interfaces
IPv6 is supported.
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP
TCP, UDP and RTP for unicast.
Auto/Manual port mapping by UPnP.
Remote web browser access by HTTPS ensures high security.
Remote reverse playback via RTSP.
Remote search, playback, download, locking and unlocking of the record files, and support downloading
files broken transfer resume.
Remote parameters setup; remote import/export of device parameters.
Remote viewing of the device status, system logs and alarm status.
Remote locking and unlocking of mouse.
Remote HDD initializing and program upgrading.
Remote system restart and shutdown.
Alarm and exception information can be sent to the remote host.
Remotely start/stop recording.
Remotely start/stop alarm output.
Remote PTZ control.
Embedded WEB server.

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TABLE OF CONTENTS
Product Key Features ..............................................................................................................................4
Chapter 1 Introduction................................................................................................................................9
1.1 Front Panel ....................................................................................................................................10
1.2 USB Mouse Operation .................................................................................................................. 11
1.3 Input Method Description..............................................................................................................12
1.4 Rear Panel .....................................................................................................................................13
Chapter 2 Getting Started .........................................................................................................................14
2.1 Starting Up and Shutting Down the NVR......................................................................................15
2.2 Using the Wizard for Basic Configuration.....................................................................................17
2.3 Adding and Connecting the IP Cameras........................................................................................21
2.3.1 Adding the Online IP Cameras.............................................................................................21
2.3.2 Editing the Connected IP cameras and Configuring Customized Protocols.........................24
2.3.3 Editing IP cameras connected to the PoE interfaces ............................................................26
Chapter 3 Live View ..................................................................................................................................28
3.1 Introduction of Live View .............................................................................................................29
3.2 Operations in Live View Mode......................................................................................................30
3.2.1 Using the Mouse in Live View.............................................................................................30
3.2.2 Quick Setting Toolbar in Live View Mode ..........................................................................31
3.3 Adjusting Live View Settings........................................................................................................33
3.4 User Logout...................................................................................................................................35
Chapter 4 Record Settings.........................................................................................................................36
4.1 Configuring Recording Parameters ...............................................................................................37
4.2 Configuring Record Schedule .......................................................................................................39
4.3 Configuring Motion Detection Record..........................................................................................42
4.4 Manual Record..............................................................................................................................43
4.5 Configuring Holiday Record .........................................................................................................44
4.6 Configuring Redundant Recording................................................................................................45
4.7 Configuring HDD Group for Recording........................................................................................47
4.8 Files Protection..............................................................................................................................49
Chapter 5 Playback....................................................................................................................................51
5.1 Playing Back Record Files ............................................................................................................52
5.1.1 Playing Back by Channel.....................................................................................................52
5.1.2 Playing Back by Time..........................................................................................................54
5.1.3 Playing Back by Event Search.............................................................................................55
5.1.4 Playing Back by Tag ............................................................................................................58
5.1.5 Playing Back by System Logs .............................................................................................60
5.1.6 Playing Back External File ..................................................................................................62
5.2 Auxiliary Functions of Playback ...................................................................................................63
5.2.1 Playing Back Frame by Frame.............................................................................................63
5.2.2 Smart Search........................................................................................................................63
5.2.3 Digital Zoom........................................................................................................................66

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5.2.4 Reverse Playback of Multi-channel .....................................................................................66
Chapter 6 Backup ......................................................................................................................................68
6.1 Backing up Record Files ...............................................................................................................69
6.1.1 Backing up by Normal Video Search...................................................................................69
6.1.2 Backing up by Event Search................................................................................................71
6.1.3 Backing up Video Clips .......................................................................................................74
6.2 Managing Backup Devices............................................................................................................76
Chapter 7 Alarm Settings..........................................................................................................................79
7.1 Setting Motion Detection Alarm....................................................................................................80
7.2 Detecting Video Loss Alarm..........................................................................................................81
7.3 Detecting Video Tampering Alarm................................................................................................83
7.4 Handling Exceptions Alarm...........................................................................................................85
7.5 Setting Alarm Response Actions ...................................................................................................86
7.6 Triggering or Clearing Alarm Output Manually............................................................................86
Chapter 8 Network Settings ......................................................................................................................88
8.1 Configuring General Settings........................................................................................................89
8.2Configuring Advanced Settings.....................................................................................................90
8.2.1 Configuring PPPoE Settings................................................................................................90
8.2.2 Configuring DDNS..............................................................................................................90
8.2.3 Configuring NTP Server......................................................................................................94
8.2.4 Configuring SNMP..............................................................................................................95
8.2.5 Configuring RTSP................................................................................................................95
8.2.6 Configuring Server and HTTP Ports....................................................................................96
8.2.7 Configuring HTTPS Port.....................................................................................................96
8.2.8 Configuring Email ...............................................................................................................97
8.2.9 Configuring UPnP™............................................................................................................98
Chapter 9 HDD Management .................................................................................................................100
9.1 Initializing HDDs ........................................................................................................................101
9.2 Managing Network HDD ............................................................................................................103
9.3 Managing HDD Group................................................................................................................105
9.3.1 Setting HDD Groups..........................................................................................................105
9.3.2 Setting HDD Property........................................................................................................106
9.4 Configuring Quota Mode.............................................................................................................108
9.5 Checking HDD Status ................................................................................................................. 110
9.6 HDD Detection............................................................................................................................ 111
9.7 Configuring HDD Error Alarms.................................................................................................. 113
Chapter 10 Camera Settings ..................................................................................................................... 114
10.1 Configuring OSD Settings........................................................................................................... 115
10.2 Configuring Privacy Mask........................................................................................................... 116
10.3 Configuring Video Parameters .................................................................................................... 117
Chapter 11 NVR Management and Maintenance ................................................................................... 118
11.1 Viewing System Information....................................................................................................... 119
11.1.1 Viewing Device Information.............................................................................................. 119
11.1.2 Viewing Camera Information............................................................................................. 119

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11.1.3 Viewing Record Information ............................................................................................. 119
11.1.4 Viewing Alarm Information...............................................................................................120
11.1.5 Viewing Network Information...........................................................................................120
11.1.6 Viewing HDD Information ................................................................................................121
11.2 Searching & Export Log Files.....................................................................................................121
11.3 Importing/Exporting Configuration Files....................................................................................125
11.4 Upgrading System.......................................................................................................................126
11.4.1 Upgrading by Local Backup Device..................................................................................126
11.4.2 Upgrading by FTP .............................................................................................................126
11.5 Restoring Default Settings...........................................................................................................127
Chapter 12 Others......................................................................................................................................128
12.1 Configuring General Settings......................................................................................................129
12.2 Configuring DST Settings ...........................................................................................................130
12.3 Configuring More Settings for Device Parameters......................................................................131
12.4 Managing User Accounts.............................................................................................................132
12.4.1 Adding a User....................................................................................................................132
12.4.2 Deleting a User ..................................................................................................................134
12.4.3 Editing a User ....................................................................................................................134
12.5 Logging out / Shutting down / Rebooting Device .......................................................................136
Appendix 137
Glossary.................................................................................................................................................138
Troubleshooting.....................................................................................................................................139

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Chapter 1 Introduction

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1.1 Front Panel
Figure 1. 1 XC-4CH-NVR-1TB and XC-8CH-NVR-2TB
Table 1. 1 Description of Front Panel
No.
Name
Description
1
Status
Indicator
Power
Power indicator turns yellow when system is running.
Status
Status indicator blinks red when data is being read from or written to
HDD.
Tx/Rx
TX/RX indictor blinks yellow when network connection is functioning
properly.
2
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).

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1.2 USB Mouse Operation
A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list from
your provider.
The operation of the mouse:
Table 1. 2 Description of the Mouse Control
Name
Action
Description
Left-Click
Single-Click
Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click
Live view: Switch between single-screen and multi-screen.
Click and Drag
PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click
Single-Click
Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel
Scrolling up
Live view: Previous screen.
Menu: Previous item.
Scrolling down
Live view: Next screen.
Menu: Next item.

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1.3 Input Method Description
Figure 1. 2 Soft Keyboard
Description of the buttons on the soft keyboard:
Table 1. 3 Description of the Soft Keyboard Icons
Icons
Description
Icons
Description
/
Lowercase/Uppercase
English
Symbols
Space
Backspace
Enter
Exit

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1.4 Rear Panel
Figure 1. 3 XC-4CH-NVR-1TB
Figure 1. 4 XC-8CH-NVR-2TB
No.
Item
Description
1
LAN Network Interface
Connector for LAN (Local Area Network).
2
RS-485 Interface
N/A
3
Power Supply
100~240VAC power supply
4
Power Switch
Switch for turning on/off the device.
5
USB Interface
Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
6
GND
Ground (needs to be connected when NVR starts up).
7
HDMI Interface
HDMI video output connector.
8
VGA Output
DB9 connector for VGA output. Display local video output and menu.
9
Audio In
RCA connector for voice talk input
10
Audio Out
RCA connector for audio output
11
Network interfaces with
PoE function
Network interface for the cameras and to provide power over Ethernet.

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Chapter 2 Getting Started

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2.1 Starting Up and Shutting Down the NVR
Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
Before you start:
Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground
connection is working properly.
Starting up the NVR:
Steps:
1. Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an
Uninterruptible Power Supply (UPS) be used in conjunction with the device.
2. Turn on the power switch on the rear panel.
3. After startup, the Power LED indicator turns on. A splash screen with the status of the HDD appears on the
monitor. The row of icons at the bottom of the screen shows the HDD status. ‘X’ means that the HDD is not
installed or cannot be detected.
Shutting down the NVR
Steps:
1. Enter the Shutdown menu.
Menu > Shutdown
Figure 2. 1 Shutdown Menu
2. Click the Shutdown button.
3. Click the Yes button.
4. Turn off the power switch on the rear panel when the attention pops up.
Figure 2. 2 Shutdown Attention
Rebooting the NVR
In the Shutdown menu, you can also reboot the NVR.

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Steps:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.

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2.2 Using the Wizard for Basic Configuration
Select the system language from the drop-down menu. The default language is English.
Figure 2. 3 Language Selection Interface
Click Apply to save the resolution settings.
By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure below.
Figure 2. 4 Start Wizard Interface
Operating the Setup Wizard:
1. The Setup Wizard can walk you through some important settings of the NVR. If you don’t want to use the
Setup Wizard at that moment, click the Exit button. You can also choose to use the Setup Wizard next time
by leaving the “Start wizard when the device starts?” checkbox checked.
2. Click Next button on the Wizard window to enter the Login window, as shown in Figure 2. 5.

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Figure 2. 5 Login Window
3. Enter the admin password. By default, the password is 12345.
4. To change the admin password, check the New Admin Password checkbox. Enter the new password and
confirm the password in the given fields.
5. Click the Next button to enter the date and time settings window, as shown in Figure 2. 6.
Figure 2. 6 Date and Time Settings
6. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as
shown in Figure 2. 7.
Network wizard

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Figure 2. 7 Network Configuration
The internal NIC IPv4 address should be configured for the cameras connecting to the PoE network
interfaces of the NVR.
7. Click Next button after you configured the network parameters, which takes you to the HDD Management
window, shown in Figure 2. 8.
Figure 2. 8 HDD Management
8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD.
9. Click Next button to enter the Adding IP Camera interface.
10. Click Search to find online IP Camera. Select the IP camera to be added, and click the Add button.

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Figure 2. 9 Search for IP Cameras
11. Click Next button. Configure the recording for the searched IP Cameras.
Figure 2. 10 Record Settings
12. Click Copy to copy the settings to other channels, as shown in Figure 2. 11.
Figure 2. 11 Copy Record Settings
13. Click OK to complete the startup Setup Wizard.