Zhiyun SMOOTH-Q4 User manual

Quick start guideEN 󶚓
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S M O O T H - Q 󶚏
EN - Quick start guide
󶚌. Getting Started
Download 󶙱ZY Cami󶙱 App Read Detailed
User Guide
Watch Video
Tutorials
󶚍. Getting to Know SMOOTH-Q4
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󶚌󶚌
󶚌󶚍
󶚌󶚎
󶚌󶚏
󶚌󶚐
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󶚌󶚒
󶚔
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1. Fill Light Magnet
2. Phone Clamp
3. Gimbal Mode/Battery Level
Indicator Lights
4. Control Wheel
5. Handle
6. Gimbal Shaft
7. MODE Button
8. Joystick
9. Photo/Video Button
10. Tripod
11. Tilt Axis Motor
12. Tilt Axis Lock Clip
13. Pan Axis Motor
14. Type-C Charging /Firmware
Upgrade Port
15. Power Button
16. Roll Axis Motor
17. Phone Clamp Lock Clip
18. Extension Rod
19. Trigger Button
20. Wrist Strap Hole
21. Magnetic Fill Light
(in SMOOTH-Q4 COMBO package)
󶚍󶚌

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󶚎. Charging
Use provided USB Type-C cable to connect the USB charger (not included in the package,
5V2A recommended) to charge SMOOTH-Q4. The four indicator lights on the gimbal stay
on in green when charging is complete.
4. Installation
󶚌. Expand SMOOTH-Q󶚏. Unlock the tilt axis, pan axis, and the phone clamp.
Please rotate in the correct direction shown in the image to prevent the lock clip
from damaging.
①
EN 󶚔
④
③
②
Quick start guide

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2. Install the smartphone to the phone clamp.
① ③
②
Magnetic fill light is included
in the SMOOTH-Q4 COMBO
package. Install the magnetic
fill light on the front or rear
camera according to the actual
filming scenario.
Fill Light on
Front Camera
Fill Light on
Rear Camera
5. Balancing
When the phone is in landscape
mode, adjust the position of the
phone left or right until the phone
is steady and is at almost level
with the ground. When the phone
is in portrait mode, move the phone
clamp left or right until the phone
is steady and is at almost level with
the ground.
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6. Button Description
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Power Button
Single press:
See gimbal battery level
Long press: Power on/off
Press eight times:
Reset Bluetooth
Photo/Video Button
Single press: Take a
photo/shoot a video
Double press: Switch
between photo/video mode
Triple press: Switch
between front/rear camera
Long press:
Take multiple photos
MODE Button
Single press:
Switch gimbal mode
Double press:
Return to previous mode
Long press:
Enter/exit standby mode
Trigger Button
Single press: Enable/
disable SmartFollow
Double press:
Gimbal reposition
Triple press:
Switch between
landscape/portrait mode
Long press: Enter Go mode
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Gimbal Mode/Battery
Level Indicator Lights
Display current mode/
battery level of the gimbal
Joystick
Push the joystick up/down/
left/right to control the
gimbal to rotate.
Control Wheel
Single press: Adjust the
brightness of the magnetic
fill light
Long press: Turn on/off the
magnetic fill light
Slide up/down: Adjust the
focal length
Type-C Charging/
Firmware Upgrade Port
Charge the gimbal/connect
to the computer for firmware
upgrade via this port.
Some of the buttons above are only
available when the smartphone is
connected to the gimbal and using
“ZY Cami” app.
Landscape Mode Portrait Mode Extension Mode
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7. Connect to“ ZY Cami” App
1. Power on SMOOTH-Q4 and turn on Bluetooth on the smartphone.
2. Launch the 󶙱ZY Cami󶙱 app. Tap the camera icon in the upper left corner in the home
screen to open the device list and select the SMOOTH-Q4 device you wish to connect
(the SMOOTH-Q4 Bluetooth name can be checked on the axis arm USER ID: XXXX).
3. Activation on the“ ZY Cami” app is required if the SMOOTH-Q4 connects the“ ZY Cami”
app for the first time. Internet connection is required. After the activation succeeds, you
can enter the camera interface of ZY Cami App.
① ② ③
SMO OTH-Q󶚏_ xxxx
① ZY Cami is an app dedicatedly designed for SMOOTH-Q4. After activating SMOOTH-Q4
via the app, you can also use the app for many other advanced features such as
SmartFollow, gesture control, timelapse, SMART mode, etc.
②The app is subject to updates without notice. Please always refer to the latest version.
8. Packing
⑤
EN 󶚌󶚍
①
②
③
④
Quick start guide

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Thank you for purchasing SMOOTH-Q4. The information contains herein affects your safety, legitimate
rights and obligation. Please read this instruction carefully to ensure proper configuration before use.
Failure to read and follow this instruction and warnings herein may result in serious injury to you or
bystanders, or damage to your device or property. Guilin Zhishen Information Technology Co., Ltd
(hereinafter referred to as 󶙱ZHIYUN󶙱) reserves all rights for final explanation of this instruction and other
documents related to SMOOTH-Q4. The information is subject to update without notice. Please visit
www.zhiyun-tech.com to obtain the latest product information.
By using this product, you hereby signify that you have read this document carefully and that you
understand and agree to abide by the terms and conditions herein. You agree that you are solely
responsible for your own conduct while using this product, and for any consequences thereof. You
agree to use this product only for purposes that are proper and in accordance with all terms,
precautions, practices, policies and guidelines ZHIYUN has made and may make available.
ZHIYUN accepts no liability for damage, injury or any legal responsibility incurred directly or indirectly
from the use of this product. Users shall observe safe and lawful practices including, but not limited to,
those set forth herein.
ZHIYUN™ is the trademark of Guilin Zhishen Information Technology Co., Ltd and its affiliates. All product
names or trademarks referred to herein are trademarks or registered trademarks of their respective holders.
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Important
Scanning the QR code to visit websites, reading and downloading digital user guide under carrier
network may cause traffic fee which will be charged by your carrier. It is recommended to operate
under Wi-Fi.
Disclaimer and Warnings
Warnings
Read the ENTIRE User Guide to become familiar with the features of this product before operating.
Failure to operate the product correctly can result in damage to the product or personal property
and cause serious injury. This is a sophisticated product. It must be operated with caution and
common sense and requires some basic mechanical ability. Failure to operate this product in a safe
and responsible manner could result in injury or damage to the product or other property. This
product is not intended for use by children without direct adult supervision. DO NOT use with
incompatible components or in any way otherwise as mentioned or instructed in the product
documents provided by ZHIYUN. The safety guidelines herein contain instructions for safety,
operation and maintenance. It is essential to read and follow all of the instructions and warnings in
the User Guide, prior to assembly, setup or use, in order to operate the product correctly and avoid
damage or serious injury.
Safe Operation Guidelines
WARNING:
1. Never allow the product to come into contact with any liquid. Never immerse the product in
water or make it get wet. Never use the product in the rain or a humid environment. Corrosion
reaction may occur when the interior of the product is exposed to water, which may cause the
battery to ignite spontaneously and may even cause an explosion.
2. If the product catches fire, please use water or water mist, sand, fire blanket, dry powder, carbon
dioxide fire extinguisher immediately to put out the fire. Please choose the method according to
the actual situation.
3. Please use the product in an environment with a temperature between -10°C and 45°C.
4. It is forbidden to disassemble the product in any way. If the battery is pierced during disassembly,
it will cause the electrolyte inside the battery to leak or even cause fire or explosion.
5. Mechanical impact, rolling, or throwing of the product is prohibited. Do not place heavy objects
on the product.
EN 󶚌󶚎Quick start guide

BE CAREFUL:
1. SMOOTH-Q4 is a high-precision control device. Damage may be caused to SMOOTH-Q4 if
dropped or subject to external force, and this may result in malfunction.
2. Make sure the rotation of the gimbal axes is not blocked by external force when SMOOTH-Q4 is
turned on.
3. SMOOTH-Q4 is not waterproof. Prevent contacts of any kind of liquid or cleaner with the
SMOOTH-Q4. It is recommended to use dry cloth for cleaning.
4. Protect SMOOTH-Q4 from dust and sand during use.
CAUTION:
1. After the charging is complete, disconnect the product from the charger.
2. If you do not use the product for more than 10 days, please charge/discharge the battery to
40%-65% and store it to extend the battery life.
3. Recharge and discharge every 3 months to keep the battery active.
4. Keep the handle stable when powering on the SMOOTH-Q4. Shakiness during power-on may fail
to start.
6. Do not heat the product. Do not place the product in a microwave oven or pressure cooker.
7. It is forbidden to place the product near a heat source (stove or heater, etc.) or inside the car in
hot weather. Do not store the product in an environment above 45°C. The ideal temperature of
storage is 22℃ to 28°C.
8. Do not store the battery for a long time after it is completely discharged to avoid the battery
entering the over-discharged state and causing damage to the battery cell, and it will not be able
to resume use.
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Warranty Period
1. Customers are entitled to replacement or free repair service in case of quality deficits found in
the product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from ZHIYUN for any product proven defective in
material or workmanship that results in product failure during normal consumer usage and
conditions within the valid warranty period, which is 12 months counting from the date of
selling. However, warranty period varies by product component and country of purchase.
Please contact our after-sales service team on ZHIYUN official website or your place of purchase
for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking,
accident, and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been torn off or altered.
3. Products whose warranty has expired.
4. Products damaged due to force majeure, such as fire, flood, lightning, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact a local agent for
assistance, or you can always contact ZHIYUN󶙲s customer service through email at
[e-mail] or website at www.zhiyun-tech.com.
2. Your local agent or ZHIYUN󶙲s customer service will guide you through the whole service procedure
regarding any product issue or problem you have encountered. ZHIYUN reserves the right to
reexamine damaged or returned products.
Quick start guide

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If at any time in the future you should need to dispose of this product please note
that: Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your Local Authority or retailer
for recycling advice. (Waste Electrical and Electronic Equipment Directive)
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EN 󶚌󶚐Quick start guide