Zhone SkyZhone 1600 Manual

SkyZhone 1600, 1400, 1200
Hardware Installation Guide
For software version 1.2.2.x
Document Part Number: 830-01818-02
June, 2008

2 SkyZhone 1600, 1400, 1200 Hardware Install Guide
Zhone Technologies, Inc.
@ Zhone Way
7001 Oakport Street
Oakland, CA 94621
USA
510.777.7000
www.zhone.com
[email protected]om
COPYRIGHT ©2000-2008 Zhone Technologies, Inc. All rights reserved.
This publication is protected by copyright law. No part of this publication may be copied or
distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or
computer language in any form or by any means, electronic, mechanical, magnetic, manual or
otherwise, or disclosed to third parties without the express written permission from Zhone
Technologies, Inc.
Bitstorm, EtherXtend, IMACS, MALC, MXK, Raptor, SLMS, Z-Edge, Zhone, ZMS, zNID and the
Zhone logo are trademarks of Zhone Technologies, Inc.
Zhone Telchnologies makes no representation or warranties with respect to the contents hereof
and specifically disclaims any implied warranties of merchantability, non infringement, or fitness
for a particular purpose. Further, Zhone Technologies reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of Zhone
Technologies to notify any person of such revision or changes.
Important Safety Information
Read and follow all warning notices and instructions marked on the
product or included in the manual.
1. The SkyZhone Model 1x00 products are AC powered devices conforming to UL 60950-1
standards. The AC Power cable must be connected to an AC source by a licensed
electrician in accordance with the NEC, CEC and all applicable local codes.
2. Do not attempt to service this product yourself, as opening or removing covers may expose
you to hazardous voltage or to other risks. Refer all servicing to qualified service personnel.
3. When installed, the product must comply with the applicable Safety Standards and
regulatory requirements of the country in which it is installed. If necessary, consult with the
appropriate regulatory agencies and inspection authorities to ensure compliance.
4. A rare phenomenon can create a voltage potential between the earth grounds of two or more
buildings. If products installed in separate buildings are interconnected, the voltage potential
may cause a hazardous condition. Consult a qualified electrical consultant to determine
whether or not this phenomenon exists and, if necessary, implement corrective action prior
to interconnecting the products.
5. In addition, since the equipment is to be used with telecommunications circuits, take the
following precautions:
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.

SkyZhone 1600, 1400, 1200 Hardware Installation Guide 3
Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Modifications to Equipment
WARNING!
The authority to operate any SkyZhone access point equipment is conditioned by the requirement that
no modifications will be made to the equipment unless the manufacturer expressly approves the
changes or modifications.
Installation Precautions
WARNING!
The SkyZhone Model 1x00 products are AC power device conforming to UL 60950-1 standards. The
AC Power cable must connected to an AC source by a licensed electrician familiar with the NEC, CEC
and all applicable local codes.
Proper Safety Grounding is required to insure proper operation and protection from lightning
strikes and surges. A copper ground lug is provided on the unit for this purpose. Connect a
length of #10 AWG solid, bare, copper wire to the grounding lug and firmly tighten the
grounding screw (see Figure 18 on page 39). Connect the other end of the grounding wire to a
grounded surface or another earth ground such as a metal rod. This ground must be installed
before applying power to the unit.
SkyZhone provides both Primary and Secondary lightning and surge protection to the Ethernet
cable. The Console cable is unprotected and should not be installed on outdoor installations.
The National Electrical Code (NEC) and Canadian Electrical Code (CEC) require the use of an
agency listed (UL/CSA) Building Entrance Protector for all power and data communications
cables entering a building. This is to protect the building and occupants from damage caused
by transient voltage and current surges.
A UL 497 (CSA C22.2 No. 226-92) approved primary protection device must be used at the
building entrance if the Ethernet port is used to provide in-building access to the SkyZhone
network. Also check with local wiring codes.
Serious injury can occur if the antennas come in contact with electric power lines. Carefully follow
the instructions in this manual. During and after installation, the antennas must be a minimum of
24 inches from any power lines. Use caution when installing this outdoor equipment.
FCC RF Exposure Requirements (per OET-65) requires the SkyZhone platform to be mounted
such that the general public does not come within 10 inches of the antennae.

4 SkyZhone 1600, 1400, 1200 Hardware Install Guide
Note:
•The Skyzhone-1x00 products are shipped with a flexible 14’ power cord with a NEMA-15, 3-wire
plug. An alternate 5’ cord with NEMA-15, 3-wire plug can be ordered as well. Removal of the
product from the installation for return to factory for repair or maintenance can be accomplished by
disconnecting the AC power at the unit circular twist-lock connection
•This equipment has been tested and found to comply with the limits for a Class C digital device,
pursuant to part 15, subpart C, of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the user manual, may increase the potential for harmful
interference to radio communications.
•This warning applies to the Skyzhone-1400 and SkyZhone-1600 only. This equipment has been
tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which the
user will be required to correct the interference at their own expense.
•The supplied cables and antennae must be used to ensure compliance with Part 15, FCC Rules.
The use of any other antennas will invalidate the unit's FCC Part 15 certification.
•The 2.4 GHz band has been designed to operate with the antennae listed below, and having a
maximum gain of 5 dBi. Antennae not included in this list (Comet Part Number CFA-245W-SR) or
having a gain greater than 5 dBi are strictly prohibited for use with this device. The required
antenna impedance is 50 ohms.
•The 4.9 GHz band has been designed to operate with the antennae listed below, and having a
maximum gain of 5.3 dBi. Antennae not included in this list (Comet Part Number SF-D49NW-SR) or
having a gain greater than 5.3 dBi are strictly prohibited for use with this device. The required
antenna impedance is 50 ohms
•To reduce potential radio interference to other users, the antenna type and its gain should be so
chosen that the equivalent isotropic radiated power (e.i.r.p.) is not more than that permitted for
successful communication. Operating the device with the supplied antennas will ensure that this
requirement is met.
•Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.

SkyZhone 1600, 1400, 1200 Hardware Installation Guide 5
Professional Installation Caution
Caution: This product requires professional installation by a licensed
electrician.
•The unit is sealed at the factory and must not be opened in the field. The unit shall be returned to
the factory for repairs.
•The Ethernet connector is capable of sourcing power to other devices. Some devices may not be
compatible with this feature. In that case, do not connect the wires that supply the power. The
power is 48 volts DC, up to a maximum of 35 watts.
•The dust caps must be installed on all unused ports. Without the dust caps, the unit does not meet
the IP66 requirements for water and dust protection. Severe damage to the SkyZhone access point
could occur if the caps are not installed.
Grounding and Isolation
Proper grounding of the SkyZhone platform must be completed before you connect power to the
unit.
•The internal subassemblies signal/Logic ground is internally bonded to the Safety Ground
(chassis).
•Proper Safety Grounding is required to insure proper operation and protection from lightning
strikes and surges. A copper ground lug is provided on the unit for this purpose. Connect a
length of #10 AWG solid, bare, copper wire to the grounding lug and firmly tighten the
grounding screw (see Figure 20). Connect the other end of the grounding wire to a grounded
surface or another earth ground such as a metal rod.
Operating Temperature, Venting and Circuit Overload Precautions
Observe the maximum recommended operating temperature as indicated:
•Maximum ambient operating temperature should not exceed 55
o
C (131
o
F).
•Minimum ambient operating temperature should not exceed –35
o
C (-31
o
F).
Do not block system air vents; this will deprive the system of the airflow required for proper
cooling. Sufficient clearance must exist on all sides of the rack to permit equipment access.
Connect the system to the power supply circuit as described in this document. Do not overload
the system or power supply circuit. Ensure that proper system grounding is performed and
maintained.

SkyZhone 1600, 1400, 1200 Hardware Installation Guide 7
Table of Contents
Important Safety Information................................................................................................................................2
Modifications to Equipment..............................................................................................................................3
Installation Precautions....................................................................................................................................3
Professional Installation Caution......................................................................................................................5
About This Guide..................................................................................................................................................9
Style and notation conventions........................................................................................................................9
Typographical conventions........................................................................................................................10
Related documentation..................................................................................................................................10
Acronyms.......................................................................................................................................................11
Contacting Global Service and Support.........................................................................................................12
Technical Support......................................................................................................................................12
Service Requirements ...............................................................................................................................12
Chapter 1 The SkyZhone Access Point 13
Overview.............................................................................................................................................................13
Features.........................................................................................................................................................13
SkyZhone Models......................................................................................................................................15
Coverage Area...............................................................................................................................................16
SkyZhone Port Connectors................................................................................................................................17
Ethernet (plus Aux Power) SOCKET Connector............................................................................................18
Console SOCKET Connector ........................................................................................................................19
AC Power PLUG Connector ..........................................................................................................................20
Grounding...........................................................................................................................................................20
Cables ................................................................................................................................................................21
Console Cable ...............................................................................................................................................21
Ethernet Data Cable ......................................................................................................................................22
Ethernet Data and Power Cable....................................................................................................................23
Ethernet Data and Power Cable (Early Version) ...........................................................................................24
Chapter 2 Preparing for Installation 25
Installation Precautions......................................................................................................................................25
Selecting Locations............................................................................................................................................25
Specifications .....................................................................................................................................................25
Installing the SkyZhone Access Point ................................................................................................................28
Equipment Needed for Installation.................................................................................................................28
Pole-mounting Kit ......................................................................................................................................28
Wall-mounting Enclosure Kit......................................................................................................................28
Wall-mount Kit (without plastic cover) .......................................................................................................29
Customer Supplied Equipment..................................................................................................................29
Mounting the SkyZhone to a Pole..................................................................................................................30
Mounting the SkyZhone to the Side of a Building..........................................................................................34
Mounting the Optional Cover:....................................................................................................................35
Grounding ......................................................................................................................................................39
Initial Configuration.............................................................................................................................................40
Using the Ethernet Interface..........................................................................................................................40
Factory Defaults.............................................................................................................................................40
Changing the Factory Defaults ......................................................................................................................41
Complete Default Settings.............................................................................................................................42
Configuring the MALC ...............................................................................................................................44
Chapter 3 Diagnostics — Status and LED 45

8 SkyZhone 1600, 1400, 1200 Hardware Install Guide
Appendix A: Technical Support and Certifications 47
Contacting Global Service and Support.........................................................................................................47
Technical Support......................................................................................................................................47
Service Requirements ...............................................................................................................................47
EMI Notices....................................................................................................................................................48
United States - EMI Notice ........................................................................................................................48
Canada - EMI Notice .................................................................................................................................48
Supplier’s Declaration of Conformity .............................................................................................................49
Notice to Users of the Canadian Telephone Network................................................................................50
CE Marking................................................................................................................................................50

SkyZhone 1600, 1400, 1200 Hardware Installation Guide 9
About This Guide
This guide is intended for use by installation technicians, system administrators, and network
administrators. It explains how to install the SkyZhone station and how to provision the physical
interfaces for the SkyZhone station.
Style and notation conventions
The following conventions are used in this document to alert users to information that is
instructional, warns of potential damage to system equipment or data, and warns of potential
injury or death. Carefully read and follow the instructions included in this document.
Caution: A caution alerts users to conditions or actions that could damage equipment or data.
Note: A note provides important supplemental or amplified information.
Tip: A tip provides additional information that enables users to more readily complete their tasks.
WARNING! A warning alerts users to conditions or actions that could lead to injury or death.

10 SkyZhone 1600, 1400, 1200 Hardware Install Guide
Typographical conventions
The following typographical styles are used in this guide to represent specific types of
information.
Bold
Used for names of buttons, dialog boxes, icons, menus,
profiles when placed in body text, and property pages (or
sheets). Also used for commands, options, parameters in
body text, and user input in body text.
Fixed
Used in code examples for computer output, file names, path
names, and the contents of online files or directories.
Fixed Bold
Used in code examples for text typed by users.
Fixed Bold
Italic
Used in code examples for variable text typed by users.
Italic
Used for book titles, chapter titles, file path names, notes in
body text requiring special attention, section titles,
emphasized terms, and variables.
PLAIN UPPER
CASE
Used for environment variables.
Command Syntax
Brackets [ ] indicate optional syntax.
Vertical bar | indicates the OR symbol.
Related documentation
Refer to the following publication for additional information:
SkyZhone CLI
Reference Guide Explains how to use the Zhone command line interface
(CLI) and describes the system commands and parameters.
Release Notes Refer to the release notes for software installation
information and for changes in features and functionality of
the product, if any.

SkyZhone 1600, 1400, 1200 Hardware Installation Guide 11
Acronyms
The following acronyms are related to Zhone products and may appear throughout this manual:
Table 1: Acronyms and their descriptions
Acronym Description
ADSL Asymmetrical Digital Subscriber Line
AP Access Point
ACS Auto Configuration Server
DHCP Dynamic Host Configuration Protocol
DSL Digital Subscriber Line
EFM Ethernet in the First Mile
MALC Multi-Access Line Concentrator
MIB Management Information Bases
NAT Network Address Translation
NMS Network Management System
RADIUS Remote Authentication Dial In User Service
SHDSL Symmetric High-bit-rate Digital Subscriber Line
SLMS Single Line Multi-Service
SNMP Simple Network Management Protocol
TFTP Trivial File Transfer Protocol
VoIP Voice over IP
VoWi-Fi Voice-over-Wifi
VPN Virtual Private Network
WEP Wired Equivalent Privacy
Wi-Fi Wireless Fidelity (IEEE 802.11 wireless networking)
WMM Wi-Fi Multimedia
WPA Wi-Fi Protected Access
ZMS Zhone Management System

12 SkyZhone 1600, 1400, 1200 Hardware Install Guide
Contacting Global Service and Support
Contact Global Service and Support (GSS) if you have any questions about this or other Zhone
products. Before contacting GSS, make sure you have the following information:
•Zhone product you are using
•System configuration
•Software version running on the system
•Description of the issue
Technical Support
If you require assistance with the installation or operation of your product, or if you want to return
a product for repair under warranty, contact GSS. The contact information is as follows:
E-mail [e-mail]
Telephone (North America) 877-ZHONE20 (877-946-6320)
Telephone (International) 510-777-7133
Internet www.zhone.com/support
If you purchased the product from an authorized dealer, distributor, Value Added Reseller (VAR),
or third party, contact that supplier for technical assistance and warranty support.
Service Requirements
If the product malfunctions, all repairs must be performed by the manufacturer or a Zhone-
authorized agent. It is the responsibility of users requiring service to report the need for service to
Zhone Global Services and Support (GSS).

SkyZhone 1600, 1400, 1200 Hardware Installation Guide 13
Chapter 1 The SkyZhone Access Point
This chapter provides an overview of the SkyZhone Wi-Fi outdoor access point, including
•Overview, page 13
•SkyZhone features, page 13
•SkyZhone Models, page 15
•Coverage Area, page 16
•Port Connectors, page 17
Overview
The SkyZhone access point (Models 1X00) are AC-powered carrier class outdoor Wi-Fi access
points with 10/100 Mbps Ethernet backhaul to every unit. The SkyZhone supports a variety of
applications including
•VoIP
•internet access
•mobile video
•enterprise VPNs optimized for citywide Wi-Fi deployments by telephone companies.
The SkyZhone Wi-Fi Access Point enables wireless voice, video, and data communications. The
dual radio architecture of the 1600 model provides 2.4 GHz access for residential and commercial
applications, while simultaneously providing 4.9 GHz access for Public Safety applications using
IEEE 802.11 client devices. The 1200 and 1400 provide 2.4GHz and 4.9 GHz respectively
Features
Designed to provide the maximum possible coverage area per access point, the SkyZhone uses
MIMO technology (Multiple Input Multiple Output) to maximize the receive signal strength from
typical low power IEEE 802.11b/g client devices. MIMO enables the SkyZhone to maintain a
reliable link at distances up to 50% greater than non-MIMO solutions.
The SkyZhone Outdoor Wi-Fi Access Points enable Telephone Companies to deploy a more
reliable, lower latency, higher speed, lower cost network than traditional mesh Wi-Fi solutions.
The 1x00 SkyZhone access points are AC powered. They backhaul the user traffic on the
Ethernet port or wirelessly using the Wireless Distribution System (WDS) technology.
The SkyZhone access points’ dual-radio architecture provides 2.4GHz access for residential and
commercial applications while simultaneously providing 4.9GHz access for public safety
applications, using industry standard IEEE 802.11 client devices.
Each radio has 4 SSIDs. These SSIDs are mapped to VLANs. This allows the SkyZhone access
point to take advantage of all the features defined in IEEE 802.3. This includes prioritization of
one VLAN over another, and rate limiting of each VLAN. This allows the SkyZhone AP to give
priority to Public Safety traffic over Internet Access traffic.
Remote configuration and troubleshooting is supported via SSH and HTTPS to SkyZhone access
points through a separate management VLAN. In addition, a console port is provided for local
access to the CLI.

14 SkyZhone 1600, 1400, 1200 Hardware Install Guide
SkyZhone also includes an Ethernet (with Aux Power) port which provides for connectivity from
the SkyZhone access point to a video camera or other 48V accessories. This port can provide up
to 35 Watts of power.
.

SkyZhone 1600, 1400, 1200 Hardware Installation Guide 15
Figure 1: SkyZhone with 2.4GHz 802.11b/g/n and 4.9 GHz 802.11a antennae
SkyZhone Models
The SkyZhone AC-powered access point is available in the following models:
•SkyZhone-1600 Wi-Fi Access Point
Supports wireless radio transmission of 2.4 GHz 802.11b/g, and 4.9 GHz 802.11a, using two
separate radios. A single 10/100 Ethernet is used for backhaul. 120VAC power is required.
•SkyZhone-1400 Wi-Fi Access Point
Supports wireless radio transmission of 4.9 GHz 802.11a. A single 10/100 Ethernet is used
for backhaul. 120VAC power is required.
•SkyZhone-1200 Wi-Fi Access Point
Supports wireless radio transmission of 2.4 GHz 802.11b/g. A single 10/100 Ethernet is used
for backhaul. 120VAC power is required.
AC Power

16 SkyZhone 1600, 1400, 1200 Hardware Install Guide
Coverage Area
SkyZhone access point’s signals extend up and down, and all around to minimize dead spots.
The SkyZhone access point uses 5dBi antennas that provide a 26-degree beam-width per
antenna. Additionally, the three 2.4 GHz antennas are oriented to provide complete coverage
both horizontally and vertically.
In Figure 1 on page 1315, note that the 4.9 GHz 802.11a radio uses the bottom two antennas and
the 2.4 GHz 802.11b/g radio uses the top three antennas.
The 2.4 GHz radio operates in the unlicensed ISM band and can be used for a variety of
applications such as Internet Access, Voice over IP, Mobile Video, or Enterprise VPN.
The 4.9 GHz radio operates in the licensed spectrum reserved for Public Safety users including
city government, police, fire and EMT.
Figure 2: SkyZhone network configuration

SkyZhone 1600, 1400, 1200 Hardware Installation Guide 17
SkyZhone Port Connectors
Port connectors are located on either side of the SkyZhone unit.
Figure 4: SkyZhone-1x00 port connectors
Note: Sealing caps provided with the unit must be placed on unused connectors.
Without these caps in place the unit is no longer waterproof (IP66 rated).
AC PowerAC Power

18 SkyZhone 1600, 1400, 1200 Hardware Install Guide
Ethernet (plus Aux Power) SOCKET Connector
Figure 6: Ethernet (plus Aux Pwr) SOCKET connector
If the Ethernet connection is unused it must have a dust cap installed to maintain an IP66 rating
for the unit.
Table 4: Ethernet (plus Aux Pwr) Socket Connector
Pin Signal
A TX_P
B TX_N
C RX_P
D RX_N
E No Connection
F 48V
G Return_48V
H No Connection
Note: The Ethernet connector is capable of sourcing power to other devices. Some devices may not
be compatible with this feature. In that case, do not connect the wires that supply the power, or use the
Data Only cable.

SkyZhone 1600, 1400, 1200 Hardware Installation Guide 19
Console SOCKET Connector
Console SOCKET connector is for temporary use to configure the SkyZhone before mounting.
Any cabling to the console connector must be removed from the permanent installation to avoid
shock hazards. Dust caps must be installed to maintain an IP66 rating.
Figure 7: Console SOCKET connector
Table 5: Console SOCKET connector pinouts
Pin Signal
1 DCE_RXD
2 No connection
3 DCE_TXD
GND GND

20 SkyZhone 1600, 1400, 1200 Hardware Install Guide
AC Power PLUG Connector
Figure 6 displays the pinouts of the 120 Volt AC Power PLUG connector.
Figure 6: AC Power PLUG connector
Table 5 lists the pinouts for the AC Power PLUG cable.
Table 5: AC Power PLUG connector pinouts
Pin Signal Color (of matching cable wire)
1 Neutral White
2 No connection
3 Line Black
GND Chassis GND Green
Note: The SkyZhone-1x00 products are shipped with a 14’ flexible power cord with a NEMA-15, 3-
wire plug. An alternate 5’ cord with a NEMA-15, 3-wire plug can be ordered as well.
Grounding
Proper grounding must be complete before you connect power to the unit. See Grounding on
page 39.