ZLINK ZL-100 User manual

ZL-100 The World’s Smallest Hub
(Online version)

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Copyright Notice
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following:
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Youmay not distribute or commercially exploit the content or transmit the content orstoreitinother
websites or any form of electronic retrieval system.

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About This Online Guide 3
Overview 3
Package Content 3
ZLINK Software 3
ZL-100 Use via Web Application 3
ZLINK Account 4
Resetting the Password 5
Connecting ZL-100 to Web Application 7
Setting Up ZL-100 Details 13
Managing Rooms via ZL-100 15
Adding Z-Wave Device to ZL-100 18
How to Remove a Z-Wave Device from an ZL-100 22
Additional Exclusion and Inclusion Operations
How to Manage your Z-Wave Device 23
If Your Z-Wave Device Does Not Work 25
Maintenance 26
How to Reset an ZL-100 to Factory Settings
How to Work with ZL-100 Firmware 26
How to Discover the ZL-100 Firmware Version
How to Update ZL-100 Firmware Manually 27
How to Remove an ZL-100 28
Appendix 1. Terminology 29
Nodes, Controllers and Home Control Groups 29
Controlled and Supported Command Classes 30
Appendix 2. Warranty 41
Printed Quick Start Guide 42

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About This Guide
This document is intended as a description and user manual of the ZL-100, the
USB-poweredZ-Wavehomeautomationhubandcontainstheinformationforendusersofthe
ZL-100.
The ZL-100 hub is a minimalistic controller for smart plugs and switches. It is a
security-enabledZ-WavePlus productthatis abletouse encryptedZ-WavePlusmessagesto
communicate with other security enabled Z-Wave Plus products.
Overview
The ZL-100 has been created to revolutionize the home automation market as the first
smallest,high-performancehomeautomationhubofitskind.Throughinnovation,theZL-100
is capable of supporting full home automation in a pocket-sized device while still excelling
inthesmarthomemarketinbothperformanceandcapability.TheZL-100isfully compatible
withmanyZ-Weavedevices ofthe supportedcategories.
Use the ZLINK app to:
● Share home locations with other users
● Share rooms with familymembers
● See 'Whathappened' in your home
● Manage your 'Favorite' devices from the same screen
Package Content
TheZL-100issuppliedasacompleteunitrequiringnoadditionalhardwareoraccessories.
EachZL-100isshippedunderauniqueserialnumbershownonthepackaging.Please retain
the packaging forreference because this is the only representation of the full DSK code.
Z-Wave Protocol Description
Z-Wave is today’s leading wireless home control technology. This international standard
currently covers over 1700 smart living solutions for controlling home and office safety,
energy, heat, HVAC, and lightcontrol.
Unlike other rival technologies, Z-Wave:
● Works on a quiet frequency Z-Wave operates at 865-922 MHz, so you can be sure that
no other devices will interrupt or distort the signal —this is not necessarily the case
with other protocols that work on a crowded 2.4 GHz frequency.
Note: Secure Z-Wave data exchange is possible only if both interacting devices support it.

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● EnsuresinteroperabilityZ-Waveproductsfromdifferentmanufacturersandcategories
can be a part ofthe same Z-Wave network.
● Uses a source-routed mesh network architecture
● Every non-battery powered Z-Wave device (including your ZLINK hub) works as a
repeaterinadditiontoitsprimaryfunctionality.Ifabattery-poweredZ-Wavedevicehas
alisteningmode,itcanalsoworkasarepeater.Sothemoredevicesyouconnectto
yournetwork,thestrongerandmoredependabletheZ-Wavesignalinyourapartment
isgoingtobe,andthereforethedataexchangebetweendevicesbecomesmuchmore
reliable.
TheZLINKhuballowsconnectingtoanyZ-WavedevicewhichoperatesusingZ-Wavefrequency
standard for your region and coincide with the operating frequency of your ZLINK hub.
IMPORTANT NOTES: IfyourZ-Wavedevicedoesnotmeettheserequirementsyouwillbe
unable to add it to the ZLINK hub. For the best results only use a Z-Wave certified device.
ZLINK Software
TheZL-100is usedwitheither theZLINKWebApplicationorZLINKMobileApplication.
Before using the ZL-100 to control your smart home devices, connect it to the web or
mobileapplicationandconfigure itforuseviayour localWi-Finetwork.
ZL-100 Use via WebApplication
ZLINKwebapplicationisaconvenientandintuitivedashboardgivingyoucompletecontrol
over yoursmarthome.Allbrowsersaresupported,whichmeansthatyoucanmanageyour
smart home from any workstation. The only requirement isconnection to Internet.
ToaccesstheZLINKwebapplication,usethedirectlinktotheapplicationorfollowtheSignIn
link from the ZLINKwebsite.
ZLINK Account
ZLINKaccountisyourpointofaccesstobothwebandmobileapplications.Whenyoufollow
the link to the web application, you are directed to the sign-in page.

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IfyouareusingtheZLINKwebapplicationforthefirsttime,youneedtocreateanaccount.
Click Get Started to setup your ZLINKaccount.
1. Inthe New account screen, enteryour nameunder which youwill appear in the user
list, your email and yourpassword.
Make sure that your email address satisfies the following conditions:
● The format of email addresses is local_part@domain where the local_part must be up
to 64 characters long, the domain name –up to 252 characters, and the entire email
address –up to 254characters.
● The local-part of the email address may use any of the following ASCII characters:
- Uppercase and lowercase Latin letters (A-Z, a-z) (ASCII: 65-90,97-122)
- Digits 0 to 9 (ASCII:48-57)
- S p e c i a l c h a r a c t e r s: ! # $ % & ' * +- / = ? ^ _ ` { | } ~ ( A S C II : 33 , 35 - 39 , 42 , 43 , 45 , 47 , 61 , 63 ,
94-96, 123-126)
- Character . (dot), ASCII 46, provided that it is not the first or last character in the
email address, and provided also that it does not appear consecutively (e.g.
J o hn .. D o e @ e x a mp l e .c o m i s n o t a ll o w e d ) .
● Thedomainnamepartofanemailaddresshastoconformtostrictguidelines:itmust
matchtherequirementsforahostname:consistingofletters,digits,hyphensanddots
Choose a Password and identical (repeat) password that is:
- Atleast 8 characters long
- Maximum 100 characters
- ContainingonlyuppercaseandlowercaseLatinletters(A–Z,a–z),digits0-9and
s p e c i a l c h a r a c t e r s $ @ ^ ` , | % ;. ~ () / {} : ? [] =-+ _ # !
- Combining letters andnumbers
2. Click Sign up.

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Successful user creation is confirmed with the "User Added" message.
3. Checkyourinboxfora Confirm Email Address messagefromtheZLINKapplication.
This message should be received within 10 minutes. If no message is received, check
your Spam folder.
4. Followthelinkintheemailmessagetoconfirmyouruserregistrationinthe
ZLINK application.You willbe redirected to the Sign in page.
5. Enter your email and password and click Sign in. By clicking Sign in, you accept the
ZLINK application Terms of Use.
Resetting the Password
If you forget your password, you can reset it as follows:
1. Click Forgot password? on the Sign in screen.
2. Enter your email address on the Forgot your password? screen
3. Enteryouremailaddressinthe Provide your email dialogboxandclick OK .
The app sends instructions on how to reset the password for the email address
provided.
4. Check yourmailbox forthe messagecontaining the Reset password linkor URL.
This message should bereceivedwithin 10minutes. Ifnomessage is received,check
your Spam folder.
5. Clickon theResetpasswordlinkorURL toopen the Set a new password page.
Note : If you enter an invalid password, or two different passwords in the Password and
Confirm Password fields,awarningnotificationisdisplayed.Inthiscase,re-enterthe
password. Make sure that the password meets the requirements listed above.

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6. Enterthenewpasswordin thefirstfield,and repeatinthefieldbelowto confirm.
Theoriginalpasswordandtheconfirmationpasswordmustbeidentical,andthe
passwordmustconformto thepassword requirements(seeabove).
Ifthe password you entereddoes notfit the requirements orifthe passwords entered
inthe Password and Confirm password fieldsdonotmatch,theapplicationresponds
with an errormessage.
7. Click Change password.
8. Returntothe ZLINK Sign in pageandenteryouremailaddressandthenew
password. After the successful sing-in, the ZLINK app main menu is displayed.
Connecting ZL-100 to Web Application
Once you have logged in to the ZLINK web application, you can start managing ZLINK hubs.
Note : to connect to the ZL-100, the following pre-requisites must be fulfilled:
- your PC or laptop must have the built-in Wi-Fi module. Otherwise, you need an
external Wi-Fiadapter
- a local Wi-Fi network must be available
1. If this is the first time you are using ZLINK products, there are no hubs connected
to youraccount.Inthiscase,theapplicationopenswiththe New ZLINK wizard
screen allowing to set up one or several ZLINK hubs.

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2. The wizard offers to select the type ofZLINK hub to set up:
- ZLINK –a USB-connected smart home hub
- Note : the wizard continues in a separate window. If the wizard window is not opened, allow
popups for the www.ZLINKproducts.com website in your browser settings.
3. Select ZL-100 to set up your hub
4. Connect your ZL-100 to a power outlet.
Note : the ZL-100 is powered from any device having a USB 3.0 port. To turn the ZL-100
on, plug it in the USB 3.0 port of the device connected to the power network. The blue
LED indicator shows that the ZL-100 is on.
Click Next to continue setup.
5. Atthispoint,switchtotheWi-FisettingsofyourcomputertoconnecttotheZL-100 via
Wi-Fi.

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6. ConnecttotheZL-100usingthefollowingdefaultpassword: Zlink4321 .Assoonas
you are connected, the ZL-100 will be no longer shown in the list of available
networks.
7. Return to the ZLINK web application to connect the ZL-100 to your home Wi-Fi
network.Theapplicationwillopenthe Select a Wi-Fi network to connect screen
listing all Wi-Fi networks found in the vicinity. Connect the ZL-100 to your network by
selecting it from the list and using the network password.
Note : as soon as the ZL-100 is powered up, it becomes a Wi-Fi access point. It
showsinthelistofavailableWi-FinetworksundertheZLINK_XXXXXX namewhere
XXXXXXXX is the ZL-100access point number.

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8. TheapplicationconfirmssuccessfulconnectionoftheZL-100toyourlocalWi-Fi
networkandsuggeststhatyouconnectyourPCorlaptoptothesamenetwork.Switch
totheWi-Fisettingsandconnecttothelocalnetwork.IfyourPCorlaptopisconnected
via Ethernet, it will reconnect automatically, and the window will be closed upon
reconnection.
Note : it may happen that at this point you will need to reconnect to the Atom Wi-Fi
access point. In this case, the following window will be displayed:
Access Point Name
ZLINK’s Wi-Fi
ZLINK Warning Message
Please reconnect to your Wi-Fi ZLINK access point.

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Click OK to proceed. The Wi-Fi network selection window will be displayed:
9. Reconnect to your Atom access point as described above.
10. After the successful connection, the system confirms ZL-100 setup completion by
displaying its automatically generated serial number. In the same window, you can
changetheZL-100name.TofinishtheZL-100connection,click Add new ZLINK .
New ZLINK wizard

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11. IfatthisstagetheZL-100isnotyetconnectedtotheserver,theapplicationalerts you
about it with the following message:
12. Click Wait 5 sec. totryreconnectingto theserverin5seconds.Youwill havetwomore
attempts to connect the Atom to the server. After you click Wait 5 sec. the button starts
the countdown until reconnection. During the countdown the button is inactive.
13. IncaseyourAtomfailstoconnecttotheserver,youneedtoresetit.Theapplicationwill
notify you ofthe connection failure with the following message:
14. Click OK ,pressandholdthe Reset buttononyour ZL-100for10seconds.Afterthe
Atomhasbeenreset,repeattheconnectionprocedurefromthebeginningtoconnect
it.
Please press and hold the “Reset” button on the hub for 10 seconds and try again

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15. Whenyouclick Add new ZLINK ,the wizardcloses,andyouareredirectedtothemain
ZLINK dashboard where you can find your new ZL-100 in the list of available hubs. It will
be shown under the default name "My New ZLINK" or the name you have assigned to
it.
Setting Up ZL-100 Details
OnceyourZL-100issuccessfully connected,its properties –name, cover image and
geographical location –can becustomized.
1. To modify the ZL-100 properties, click the My new ZLINK card on the dashboard.
Userna[email protected]

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2. The ZL-100 page will be displayed
3. Clickthe iconin the top left corner ofthe screen to open the ZL-100details.

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4. To edit the ZL-100 details, click the icon on the ZLINK application sidebar. This
opens the Edit My New ZLINK screen.
5. TochangetheZL-100name,overwrite"MyNewZLINK"withthenameofyour
choice.YourZL-100willappearinthelistofZLINKhubsunderthatname.
6. TochangetheZL-100colortheme,chooseoneoftheavailablecoloroptions.
7. Click Pick image tosetanimageasyourZL-100cover.Youcanbrowseyour
computer to select the image file to upload.
8. ToupdatetheZL-100location,click SettomyCurrentLocation .Theapplication
resolves the user’s current location from the GPS coordinates, and adjusts its clock
accordingly.
Note :Ifyouuseproxysoftware,youractuallocationmaydifferfromtheonethatthe
geolocation functionalityreports.
Alternatively,changeyourlocationdirectlyonthemap.Draganddropthelocation
markertosetanewlocation.Usethezoomfeaturetofindandselectyourprecise
location.
9. AfteryouhavecompletedtheZL-100detailsconfiguration,click Update
information to apply your changes.
Managing Rooms via ZL-100
Homeautomationis donebyvirtualroomswhichmay correspond totheactual roomsin the
houseorapartmentorbeassignedaccordingtootherprinciples.Inorderto bemanagedvia
a ZLINK hub,each smart device must beassigned to acertainroom.
WhenyoustartusinganZL-100,ithasanumberofpre-definedrooms.Youcanusethe
existing rooms, edit or delete them and add new rooms.
Tomanageyourvirtualrooms,clickthe iconon theZLINKapplication sidebartoopenthe
Whole house menu. The menu lists the available rooms.

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To change the positions of the room cards in the list:
1. Movethecursoroverthe icon in the top right-hand corner of the room card.
2. The icon changes into a move cursor, and it is now possible to drag the
room card to a higher or lower position in the My ZLINKs sidebar hierarchy.
To add or delete a room:
1. To add a room, click the icon on the My ZLINKs sidebar. The Add
Room menu will be displayed.
2. Select a room from the listorchoose New room tocreate a custom
room.The Add Room dialog box is displayed.

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3. Click Pick Image tobrowsethefilesonyourcomputerandselectanimageto associate
with this room.
4. For a custom room, enter the room name.
5. Click Add. The room is displayed on the My ZLINKs sidebar. Youcanassigndevices
tothenewroom,managedevicesintheroom,sharetheroom, or use any ofthe other
functions available in this room.
6. Todeletearoom,selecttheroomandclick in the room menu.
IfthisroomcontainsZL-100devices,theapplicationissuesawarningwhena delete
request ismade.
To edit room images and titles:
1. Click the room card on the dashboard to open the room screen.
2. Click . The Edit room menu is displayed.
3. Click Pick image to change the image associated with this room.
4. Select a graphic image to add to the ZLINK app room.
5. Change the room name in the Enter room name field.
6. Click Save.
Adding Z-Wave Device to ZL-100
The ZL-100 supports more than 20 device connections at the same time. The basic
addition and removal procedure is the same for all ZLINK hub types, however, every

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connected device should be managed according to its specific instructions.
To add Z-Wave devices:
1. Clickthe icon on the sidebar. The Devices page will be displayed.
2. Click . The Add Device side menu is displayed.
3. Press the button on the device to make itdiscoverable.
4. Click Z-Wave .TheZLINKappshowsaZ-Wavedeviceadditioninprogress.Thedevice
is discovered automatically.
5. IfthedevicetobeaddedsupportstheSecurity2(S2)authentication,thesystemoffers
theoptionofconnectingthedevicewithorwithouttheS2Authentication.Ifthedevice
doesnotsupport the S2authentication, skip to Step 8 .

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6. If you wish to connect the device using the S2 authentication, choose the corresponding
option (S2 Access or S2 Authenticated) and click Continue.
Note : if you select S2 Unauthenticated and then click Continue without security , the
device will be connected without the S2 authentication procedure. The S2
authentication can be aborted at any stage.
7. OnceyouhaveselectedtheS2authentication,youneedtoenterthefirst5digitsofthe
DSKkeyofyourdevice.YoucanfindtheDSKkeyeitheronthepackagingboxoronthe
back of the device.
8. AfterthesuccessfulS2authentication,followtheproceduredescribedinthedevice
userinstructionstoaddittotheZL-100.Theprogressbarwillindicatetheprocess of
Z-Wave deviceaddition.
9. Whentheadditionhasbeencompleted,anotificationappearsonthescreentoconfirm