Zoetis AlphaTRAK 2 Meter User manual

BLOOD GLUCOSE MONITORING SYSTEM
SYSTÈME DE SURVEILLANCE DE LA GLYCÉMIE
User Guide
For in vitro Diagnostic Use
in Animals
Featuring the AlphaTRAK 2 Meter
Distributed by
Zoetis Inc.
Kalamazoo, MI 49007
www.AlphaTRAKmeter.com
Contact Customer Care at 1-888-963-8471

English
i
Sample Areas (dark-coloured half-circles on test strip)
Apply blood or control solution to one sample
area only. Insert strip into the meter printed side
up (see image to the right). Bottom
AlphaTRAK 2 test strip
Sample area
Top
Data Port
Downloads test results.
Requires a compatible data
management system. For
more information, please go to
www.AlphaTRAKmeter.com
www.AlphaTRAKmeter.ca or
www.AlphaTRAKmeter.co.uk
Display Screen
Displays test results and other important
information.
m (Mode) Button
• Moves to different mode settings
• Changes the test strip code (scrolls
backwards)
• Scrolls backwards
• Silences a reminder alarm
The AlphaTRAK 2 Meter and How It Works
Test Strip Port
Insert the Top end of a new
AlphaTRAK 2 test strip here.
The meter powers on when
you insert the test strip.
System Check Screen
This display always appears when the meter
is turned on. You should check that the meter
matches the example exactly every time the
meter turns on. Do not use the meter
if the display check screen does
not exactly match the example.
If the screen does not match,
the meter may show an incorrect result. Please
contact Customer Care. c (Configure) Button
• Marks a control solution test
• Scrolls forwards
• Silences a reminder alarm
• Changes the test strip code
(scrolls forwards)
• Changes date, time, alarm
settings, sound options, and
reviews stored readings

English
English
The AlphaTRAK 2 Meter and How It Works....................................i
Important Information About AlphaTRAK Blood Glucose
Monitoring System ..........................................................1
Important Health Related Information .........................................1
Setting Up the AlphaTRAK 2 Meter .......................................... 3
Purpose .......................................................................3
Set Sound Volume .............................................................4
Set Time.......................................................................5
Set Date.......................................................................6
Obtaining a Blood Sample................................................... 8
Purpose .......................................................................8
How to Lance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
AlphaTRAK Blood Glucose Testing..........................................10
Purpose ..................................................................... 10
Performing a Blood Glucose Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Important Test Strip Information ............................................. 11
Understanding Blood Glucose Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Low and High Blood Glucose Results ......................................... 15
LO Result Display ............................................................ 16
HI Result Display............................................................. 17
Error Codes .................................................................18
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
AlphaTRAK Control Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Purpose ..................................................................... 24
Control Solution Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Out of Range Control Solution Results........................................ 25
Performing an AlphaTRAK Control Solution Test .............................. 26
Using Meter Memory .......................................................30
Purpose ..................................................................... 30
Viewing Blood Glucose Averages in Memory ................................. 30
Viewing Test Results in Memory.............................................. 31
Setting Reminder Alarms (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Purpose ..................................................................... 32
Maintaining the AlphaTRAK 2 Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Replacing the Battery........................................................ 34
Cleaning the AlphaTRAK 2 Meter............................................. 36
Specications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Denition of Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
References ..................................................................40
Table of Contents

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12
Important Information About AlphaTRAK Blood Glucose
Monitoring System
Important Health Related Information
The AlphaTRAK 2 meter is intended for use outside the body only (in vitro diagnostic use).
The AlphaTRAK Blood Glucose Monitoring System is intended for use in monitoring glucose samples
taken from the dog or cat.
Glucose values are aected by stress, meals, exercise, health and medication intake. Severe
dehydration and excessive water loss may cause false low results.
Caution: The AlphaTRAK 2 test strips are not intended for human blood glucose testing
and may give inaccurate results when used in humans.
Do use the AlphaTRAK 2 meter for:
•Testing blood glucose in dogs and cats
•Testing with fresh whole blood samples
•Testing with fresh whole capillary samples
•Testing with fresh whole venous samples
•Testing with whole blood collected in a syringe
or tube with EDTA or heparin anticoagulant if
testing within 10 minutes
•Testing with whole blood collected in a syringe
or tube with no anticoagulant, if testing is
performed immediately
Do not use the AlphaTRAK 2 meter for:
•Testing of arterial blood
•Testing with serum
•Testing with plasma
•Diagnosis of diabetes
Warning:
•This system contains small parts that may be dangerous if swallowed.
Caution: Please read all the instructions provided in this user guide and practice the
testing procedures before using the AlphaTRAK 2 meter. Blood glucose monitoring
should be done with the guidance of a veterinarian/veterinary surgeon.
IMPORTANT: Use only AlphaTRAK
2 test strips and AlphaTRAK control
solution with this meter. Using previous
versions of the AlphaTRAK test strips or
other brands of test strips and control
solution with the AlphaTRAK 2 meter
can produce inaccurate results.
Contact Customer Care at 1-888-963-8471

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Setting Up the AlphaTRAK 2 Meter
Purpose
The purpose of this section is to set the meter sound volume, time and date.
1. With the meter o (no test strip inserted), press and hold
m
for 3seconds
until appears.
2. Press
m
to bypass setting the optional reminder alarms. You may choose to
set these later (see Setting Reminder Alarms section).
Set Sound Volume
With the sound volume on, the meter will beep when:
•The test strip is full of blood
•The test result appears on the display
•An error occurs
You may also choose to silence the meter.
3. Set sound volume
If you prefer: Press
c
until you see: Then
No sound
•Press
m
to save
A low beep
A louder beep
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Set Time
Time Format
Note: The meter can display either the 12-hour (1:24P) or the 24-hour (13:24)
time formats. If you prefer the 12-hour format, there is no “A” for AM. If setting a
PM time, continue to press
c
until you see the“P”displayed for PM.
Hour
4. Set hour
•Press
c
to display correct hour
•Press
m
to save
Minutes
5. Set minutes
•Press
c
to display correct minutes
•Press
m
to save
Time Format
6. Set time format
•Press
m
to accept time format or
•Press
c
to change
•Press
m
to save
Set Date
Note: The date format can display either:
Year
OR
Year Month Day Day Month
Month
The month will ash rst
7. Set month
•Press
c
to display correct month
•Press
m
to save
Day
8. Set day
•Press
c
to display correct day
•Press
m
to save
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Date Format
9. Set date format
•Press
m
to accept date format or
•Press
c
to change
•Press
m
to save
Year
10. Set year
•Press
m
to accept year or
•Press
c
to change
•Press
m
to save
11. Press and hold
m
for 3seconds until meter turns o. Meter set up is
complete.
Obtaining a Blood Sample
Purpose
The purpose of this section is to obtain a capillary blood sample from the animal.
How to Lance
•Use the AlphaTrak lancet to obtain a blood sample from the animal.
•Consult a veterinarian/veterinary surgeon for a recommended sampling method and
instructions.
1. Select the test site.
There are many sites to obtain capillary blood samples: the marginal ear vein in both
cats and dogs; paw pad in cats and dogs; leg callus, usually dogs; inner or outer lip,
dogs only.
Warming the area will help increase blood flow. This can be done by:
•Gently rubbing the test site or
•Applying a warm (not hot) cloth to the test site. If using a wet cloth, place the
cloth inside a plastic bag to avoid diluting the blood sample.
2. Wash your hands and the test site with warm water and soap to ensure
accurate results.
•Thoroughly dry your hands and test site.
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3. Remove the round cover from the lancet and prick the test site.
Optional: a thin layer of petroleum jelly may be applied prior to lancing the site.
This can help the blood form into a droplet and avoid spilling into the hair. The
AlphaTRAK lancing device may be used to assist in obtaining a blood sample.
4. Gently apply pressure to the test site with sterile gauze or cotton wool to help stop
the blood flow.
If you accidentally prick yourself with a lancet, please follow normal first aid procedures.
If bleeding persists, please contact your local healthcare professional.
AlphaTRAK Blood Glucose Testing
Purpose
The purpose of this section is to produce an accurate blood glucose test result.
Performing a Blood Glucose Test
1. Select the test site.
2. Wash your hands and the test site with warm water and soap to ensure
accurate results.
•Thoroughly dry your hands and test site.
3. Check test strip expiry date.
Do not use expired test strips; they may produce inaccurate results.
IMPORTANT: Use only AlphaTRAK 2 test strips. Other test strips can
produce inaccurate results. The test strips are for single use only.
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Important Test Strip Information
Please read the AlphaTRAK 2 test strip package insert for more information.
•Use the test strips within the meter’s operating range: 40° – 104° F (4° – 40° C).
•Store test strips in a cool, dry place between 40° – 86° F (4° – 30° C).
•Store test strips away from direct sunlight and heat.
•Store test strips in their original vial only.
•Clean and dry your hands before removing a strip from the vial.
•Close the vial cap tightly immediately after removing a test strip.
•Do not transfer test strips to another container.
•Do not store test strips outside the vial.
•Do not bend, cut or alter test strips.
•Do not apply blood to both sides of the test strip.
•Do not press the test strip against the test site.
•Do not scrape the blood onto the test strip.
•Do not apply blood to the at side of the test strip.
•Do not apply blood to the test strip when the test strip is out of the meter.
•Do not put blood or foreign objects into the meter.
Warning: Drying agents in the test strip vial may be harmful if inhaled or
swallowed and may irritate skin and eyes.
4. Remove test strip from vial.
5. Insert test strip to turn meter on.
Note: The meter turns o after 2 minutes of inactivity.
Remove and reinsert the unused test strip to restart
the meter.
If the meter does not turn on, go to Troubleshooting section.
6. Conrm System Check Screen.
•This display appears when you turn on the meter. Do not use the meter if
the display check screen does not exactly match the example. Contact
Customer Care.
•See The AlphaTRAK 2 Meter and How It Works section for more information.
•If the system check screen does not appear, go to Troubleshooting section.
7. Code the meter
When and code number appear
•Press the
c
to scroll forwards or
•Press
m
to scroll backwards until the number matches the on the
test strip vial for dogs or cats. The AlphaTRAK 2 meter has a total of 99 codes.
Top
Printed
side up
Sample
areas
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Note: Make sure the code on the meter matches the code on the test strip vial for
dog or cat.
•To return to the code number display screen, press the
c
button.
8. Obtain a blood drop.
When the and appears, use the lancing device to obtain a blood drop.
See Obtaining a Blood Sample section of user guide
The test strip requires only a 0.3 microlitre of blood for accurate results.
Caution: Do not press
c
or
m
buttons when performing a test. This
may change the code and provide an inaccurate result or an Er6.
9. Apply and hold blood to 1 sample area of the test strip until:
•You see short lines moving clockwise on the display or
•You hear a beep
This indicates the test strip obtained enough blood and the meter is checking
the glucose level. If a short line does not appear after 5 seconds, the sample may
be too small. You can add blood to the same side only for up to 60 seconds. If the
test does not start after applying blood drop, go to Troubleshooting section.
≈ 5.8 mmol/L
(Example only)
10. View result
The result appears on the display when the test is complete. The time that the
meter takes to display a result depends on the animal’s blood glucose level. Higher
glucose levels require more time.
Note: If you see an“Er1, Er2, Er3, Er4 or Er6” on the display, it is an error code. Go
to Error Codes section.
11. Remove test strip to turn meter o.
Discard used lancet and test strip properly.
Understanding Blood Glucose Test Results
The meter displays results in mg/dL in the USA. Outside the USA the unit of measure will be
in either mg/dL or mmol/L. The unit of measure is preset. You cannot change this setting.
IMPORTANT: The meter displays results from 20 – 750 mg/dL or
1.1 – 41.7 mmol/L. Low or high blood glucose results can indicate a
potentially serious medical condition.
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Low and High Blood Glucose Results
Result What It Means What To Do
Lower than
65 mg/dL
(3.6 mmol/L)
for adult cats &
dogs
Low blood glucose
(hypoglycaemia)
Repeat the test with a new test strip even if the result
is not consistent with the symptoms.
If the blood glucose result is not consistent with the
symptoms, perform a control solution test with a
new test strip. If the test results are within the range
printed on the test strip vial, retest using blood and a
new test strip.
If the blood glucose result is still not consistent with
the symptoms, contact a veterinarian/veterinary
surgeon.
Higher than
250 mg/dL
(13.9 mmol/L)
for adult cats &
dogs2
High blood glucose
(hyperglycaemia)
Repeat the test with a new test strip even if the result
is not consistent with the symptoms.
If the blood glucose result is not consistent with the
symptoms, perform a control solution test with a
new test strip. If the test results are within the range
printed on the test strip vial, retest using blood and a
new test strip.
If the blood glucose result is still not consistent with
the symptoms, contact a veterinarian/veterinary
surgeon.
LO Result Display
Display What It Means Symptoms1What To Do
Appears when
result is:
lower than
20 mg/dL or
1.1 mmol/L
Severe low
blood glucose
(hypoglycaemia)
Dogs
•Lethargy or
abnormal
drowsiness
•Weakness
•Shaky
movements
•Seizures
•Coma
Cats
•Weakness
•Shaky
movements
•Disorientation
•Convulsions
Follow a veterinarian/veterinary
surgeon’s advice to treat low blood
glucose.
If the blood glucose result does not
match the symptoms, perform a
control solution test to conrm that
the meter and strips are working
properly.
IMPORTANT:
Low or high blood glucose readings can indicate a potentially serious medical
condition.
Contact Customer Care at 1-888-963-8471

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HI Result Display
Display What It Means Symptoms1What To Do
Appears when
result is:
higher than
750 mg/dL or
41.7 mmol/L
Severe high
blood glucose
(hyperglycaemia)
Dogs and Cats
•Excessive thirst
•Frequent
urination
•Weight loss
•Excessive
appetite
HI reading with symptoms, follow
a veterinarian/veterinary surgeon’s
treatment advice.
If the blood glucose result does not
match the symptoms, perform a
control solution test to conrm that
the meter and strips are working
properly.
Error Codes
Message What It Means What To Do
•The sample is too small
•There may be a problem
with the test strip
•Meter error
•Blood glucose lower than
20 mg/dL or 1.1 mmol/L
1. Follow a veterinarian/veterinary surgeon’s
treatment advice to treat low blood glucose if the
animal has symptoms such as:
Dogs
•Abnormal drowsiness
•Weakness
•Shaky movements
•Seizure
•Coma
Cats
• Weakness
• Shaky movements
• Disorientation
• Convulsions
2. If no symptoms are present, perform a control
solution test using a new test strip. If the test
results are within the range printed on the test
strip vial, retest using blood and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
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Message What It Means What To Do
•There may be a problem
with the test strip
•Meter error
•Very high blood glucose
higher than 750 mg/dL or
41.7 mmol/L
1. Follow a veterinarian/veterinary surgeon’s advice
to treat high blood glucose if the animal has
symptoms such as:
•Frequent urination
•Excessive thirst
•Excessive appetite
•Weight loss
2. If no symptoms are present, perform a control
solution test using a new test strip. If the test
results are within the range printed on the test
strip vial, retest using blood and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
Message What It Means What To Do
•Incorrect test procedure.
For example, putting
blood on the test strip
before inserting it into
the meter or applying
blood before and
appear
•There may be a problem
with the test strip
•Meter error
1. Wait for and to appear before applying
blood or control solution.
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
•There may be a problem
with the test strip
•Meter error
1. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
2. If the control solution result is out of range or the
error reappears, contact Customer Care.
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Message What It Means What To Do
•
m
or
c
was
pushed when applying
blood sample or control
solution.
1. Retest using a new test strip. Do not touch the
m
or the
c
button while applying blood or
control solution to the test strip.
2. If the error reappears, contact Customer Care.
Troubleshooting
What It Means What To Do
1.The meter
does not
enter test
mode after
inserting a
test strip.
•Test strip is inserted
upside down, or bottom
end in, or not fully
inserted into the meter
1. Insert test strip print side up, top end in.
•No battery is installed
•Battery is installed
incorrectly
1. Install battery with (+) facing up.
•Dead battery 1. Replace battery. Reset date and time, if
necessary.
2. If meter still does not enter test mode,
contact Customer Care.
•Defective test strip or
meter
•Blood or foreign objects
put in the test strip port
1. Contact Customer Care.
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What It Means What To Do
2. The test
does not
start after
applying
the blood
drop.
•Blood drop is too small 1. Add blood to the same sample area within
60 seconds, or repeat the test using a new
test strip and a larger blood drop.
•Defective test strip
•Sample applied after
meter turns o
1. Repeat the test using a new test strip. Wait for
and to appear before applying blood
or control solution.
2. If problem persists, contact Customer Care.
•Defective meter 1. Contact Customer Care.
AlphaTRAK Control Solution
Purpose
AlphaTRAK control solution is a red liquid that contains a xed amount of glucose.
The purpose of doing a control solution test is:
•To practice testing without using animal blood
•To conrm that the meter and test strips work together properly
•When you are unsure of the blood glucose test results
Contact Customer Care for information on how to obtain control solution.
Control Solution Information
•Use only AlphaTRAK control solution with the AlphaTRAK 2 meter.
•Replace the cap securely on the bottle immediately after use.
•Control solution results are accurate only between 59° – 104° F (15° – 40° C).
•Do not add water or other liquid to control solution.
For information on how to obtain control solution, contact Customer Care.
IMPORTANT: Control solution results should fall within the control
solution range printed on the test strip vial or package insert. Do not
use this range when testing blood glucose.
CAUTION: It is not a range for the animal’s blood glucose level.
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Out of Range Control Solution Results
•Repeat the test if control solution results are outside the range printed on
the test strip vial.
•Repeat the test to conrm the results.
•The correct test procedures may not have been followed.
•Stop using the meter if control solution results are consistently outside the
range printed on the test strip vial. Contact Customer Care.
Causes of out-of-range results include:
•Expired or bad control solution
•Expired or bad test strip
•Testing error
•Watered-down control solution
•Meter malfunction
•Test strip deterioration
•Control solution test done outside 59° – 104° F (15° – 40° C)
•Correct code is not set in the meter
Performing an AlphaTRAK Control Solution Test
1. Check control solution expiry date.
2. Remove test strip from vial.
3. Insert test strip to turn meter on.
Note: The meter turns o after 2 minutes of inactivity.
Remove and reinsert the unused test strip to restart
the meter.
If the meter does not turn on go to Troubleshooting section.
IMPORTANT: Do not use control solution past expiry date. Discard
control solution 3 months after opening or on the expiry date printed
on the bottle whichever comes rst. (Example: open April 15, discard
July 15; write the discard date on the side of the bottle.)
Top
Printed
side up
Sample
areas
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4. Conrm System Check Screen.
•This display appears when you turn on the meter. Do not use the meter if
the display check screen does not exactly match the example. Contact
Customer Care.
•See The AlphaTRAK 2 Meter and How It Works section for more information.
•If the system check screen does not appear, go to Troubleshooting section.
5. Code the meter
When and code number appear
•Press the
c
to scroll forwards or
•Press
m
to scroll backwards until the number matches the on the
test strip vial for dogs or cats. The AlphaTRAK 2 meter has a total of 99 codes.
Note: To ensure accurate test results, make sure the code number on the meter
always matches the number in the outlined box on the test strip vial for either dog
or cat.
6. Gently invert the control solution bottle. Wipe tip with tissue and discard the
rst two drops. Apply and hold control solution to 1 sample area of the test
strip until:
•You see short lines moving clockwise on the display or
•You hear a beep
This indicates the test strip obtained enough control solution and the meter is
processing. If the test does not start after applying the control solution, go to
Troubleshooting section.
≈ 5.8 mmol/L
(Example only)
7. View result.
The result appears on the display when the test is complete.
IMPORTANT: If a short line does not appear after 5 seconds, the
sample may be too small. Do not add control solution to both sides
of the strip. The test strips are for single use only. Do not reuse test
strips. Discard used test strips.
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8. Compare the control solution result to the range printed on the test strip vial or
package insert. The result should fall within the range.
Note: If you see an “Er1, Er2, Er3, Er4 or Er6” on the display, it is an error code. Go
to Error Codes section.
≈ 7.7 mmol/L
(Example only)
9. Press and hold
c
for 2seconds until appears on the display to mark
the result as a control solution result.To unmark a control solution test result,
press and hold
c
for 2seconds. A value with the indicates you have
marked this reading as a control solution test.
10. Remove the test strip to turn meter o.
Using Meter Memory
Purpose
The purpose of this section is to review your stored test results and 7-, 14- and 30-day averages.
Viewing Blood Glucose Averages in Memory
Start with the meter o (no test strip inserted). Press
m
. The 7-day average
appears (control solution, LO and HI readings not included).
Note: To exit meter memory at any time, press and hold
m
.
Example:
Memory Display
the average
n= number of results included in average
•Press
c
to scroll through 14- and 30-day averages and all stored test
results. The most recent result appears rst.
•Press
m
to scroll backwards.
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Viewing Test Results in Memory
The meter memory stores the last 250 test results with time and date. Press
c
to scroll through
the results. The most recent result appears rst.
on the display indicates that you are viewing stored test results.
shows the average value of glucose readings from the last 7-, 14- or 30-days.
on the display indicates that the test result occurred when it was too hot or too
cold to use the meter and may not be accurate. This result is included in 7-, 14-
and 30-day averages.
a test result of under 20 mg/dL or 1.1 mmol/L is included in memory as LO.
a test result of over 750 mg/dL or 41.7 mmol/L is included in memory as HI.
indicates a control solution test result.
Setting Reminder Alarms (optional)
Purpose
The purpose of this section is to set up to four reminder alarms to prompt you to test throughout
the day.
Reminder Alarm
1. With the meter o, press and hold
m
for 3seconds until appears
and 0is ashing.
2. Press
c
.Reminder alarm 1ashes.
Hour
Note: You are setting time for Reminder Alarm not clock time.
3. Set hour
•Press
m
to set hour
•Press
c
to display correct hour
•Press
m
to save
Minutes
4. Set minutes
•Press
c
to display correct minutes
•Press
m
to save
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5. Set alarm sound volume
If you prefer: Press
c
until you see: Then
No sound
•Press
m
to save
A low beep
A louder beep
6. Press
c
and repeat 2, 3, 4 and 5 to set remaining reminder alarms or
7. Press and hold
m
for 3seconds until meter turns o.
Go to www.AlphaTRAKmeter.com, www.AlphaTRAKmeter.ca or www.AlphaTRAKmeter.co.uk to
download the PetDialog Diabetes management application.
Maintaining the AlphaTRAK 2 Meter
Replacing the Battery
The meter comes with one CR 2032 3V lithium battery installed.
•When appears on the display, the battery is low.
•When appears, the meter may fail to turn on.
•When you are ready to install a new battery, remove the old battery and
install the new battery within 60 seconds to avoid losing time and date
settings.
•If time and date settings are lost, both time and date will
ash until reset. Reset time and date to get the correct 7-, 14- and 30-day
averages. If the time and date settings are lost, you may still perform an
accurate blood glucose test.
•Memory log and previously stored user settings, such as date and time
format, are not aected by removing the battery.
IMPORTANT: When appears, replace the battery immediately.
Contact Customer Care at 1-888-963-8471