Zoetis AlphaTRAK 2 User manual

The Meter
The Lancing Device
Getting a Blood Sample
Understanding Results
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WHY TEST YOUR PET’S BLOOD GLUCOSE AT HOME?
At-home blood glucose testing is an accurate way to
monitor your pet’s diabetes.1
It provides accurate data for your veterinarian to make
informed treatment decisions.
It identifies low blood glucose levels immediately:
no waiting for a clinic visit.
It can save you time and money, and it can save you and your pet stress.
WHAT COULD AFFECT YOUR PET’S BLOOD GLUCOSE LEVELS?
If you see a spike or dip in your pet’s blood glucose reading,
don’t panic. It could be normal or just the result of:
Exercise
Eating or having a treat
A visit to the veterinarian
Kids or company in the home
Excitement, like chasing a squirrel or mouse
Stress, fear or anxiety
If your pet is showing signs of a diabetic complication,
contact your veterinarian.

THE METER
Before performing a test, set up the volume, time and date on
your meter.
A. With the meter o, press and hold the button for 3 seconds until SET appears.
B. Press to bypass the reminder alarms.
C. You will be taken to the “SET VOLUME” screen.
1. SET VOLUME:
A. To set volume, press the button to cycle through volume settings.
B. Press to save your selection.
2. SET TIME: After you save your volume settings,
you will be taken to the “SET TIME” screen.
A. With the “HOUR” numbers flashing, press to change the hour
(note, in 12-hour format, “p” indicates “p.m.”)
B. Press to save.
C. Repeat steps 1 and 2 for minute selection.
3. SET TIME FORMAT:
A. Press to cycle through 12-hour or 24-hour time format.
B. Press to save.
4. SET DATE: After you save your time settings, you will be taken to the
“SET DATE” screen.
A. With the “MONTH” numbers flashing, press to change the month.
B. Press to save.
C. Repeat steps 1 and 2 for DAY selection.
5. SET DATE FORMAT:
A. With the “MONTH AND DAY” numbers flashing, press to cycle through
MONTH-DAY or DAY.MONTH format.
B. Press to save.
6. SET YEAR:
A. With the “YEAR” numbers flashing,
press to change the year setting.
B. Press to save.
After setting the date, you will be taken back to the “set reminders” screen.
To set reminder alarms, see page 32 of the Complete User Manual.
TO SAVE ALL SETTINGS, PRESS AND HOLD FOR THREE SECONDS UNTIL THE
METER TURNS OFF.
AlphaTRAK®2 Meter General Settings
Meter Do’s and Don’ts
The Lancing Device Getting A Blood Sample Understanding Results
DO...
Confirm that the species code in the meter matches the species code on the test strip
vial for the pet you are testing (dog or cat).
Quality check the meter by performing a control solution test:
> before first use
> prior to use with a new vial of strips
> after dropping or damaging meter
> upon meter replacement
DON’T...
Apply blood to the test strip before inserting strip into meter.
Get blood into the test strip port.
Use strips other than those made for AlphaTRAK 2.
DON’T GIVE UP!
This might take a little practice, but you’ll be a pro in no time.
No Sound Loud BeepLow Beep

THE METER
BEFORE TURNING METER ON: Check the expiration code on the test strip vial.
DO NOT USE EXPIRED STRIPS.
A. Turn meter on by inserting test strip with butterfly facing up and flying into the meter.
B. WATCH METER SCREEN CLOSELY
C. The CODE screen will appear automatically.
The code on the meter should match the code
on the vial for the species (dog or cat) you
are testing.
D. If the species codes DO NOT MATCH, see next section.
E. REMOVE test strip to turn o meter.
Setting Codes for Dog or Cat
A. After inserting a test strip to turn the meter on,
wait for the CODE screen to appear.
B. Press as soon as you see the CODE screen appear to cycle through code
numbers (01 – 99) until you find the code that matches the code on the test strip vial.
NOTE: Pressing will allow you to cycle backward through code numbers.
C. To save setting, wait until the CODE screen disappears. Settings are saved
automatically. Do not press to save, as this will change the code.
D. If you miss the CODE screen, simply REMOVE the test strip to turn o meter,
then reinsert to start over.
Turning Meter On and O and
Checking Codes.
For more detailed instructions
and troubleshooting, please see
the Complete User Manual.
NEED ADDITIONAL HELP?
CALL CUSTOMER CARE at 1-888-ZOETIS1.
The Lancing Device Getting A Blood Sample Understanding Results

LANCET COVER
THE LANCING DEVICE
A. Remove cap (snap o at an angle).
B. Insert a new lancet firmly into the blue lancet holder cup.
NOTE: This may cock the device, which is perfectly fine.
C. Twist the round cover o the lancet to expose the needle.
TAKE CARE NOT TO TOUCH NEEDLE.
D. Replace the cap until it snaps in place.
A. Rotate the cap to change depth setting.
B. View the depth setting in the depth window.
Level 1 is the shallowest.
Level 5 is the deepest.*
A. With lancet loaded, pull back gray slider until it clicks.
This loads the device. (If slider does not click, you may have
already cocked the device when loading the lancet.)
B. Push the gray trigger button to spring the lancet and obtain
a blood sample.
C. To eject the used lancet, push the gray slider forward.
D. Discard used lancets. DO NOT REUSE LANCETS.
Parts of the Lancing Device Adjusting Depth
Using the Lancing Device
DO...
Prepare the lancing device before approaching your pet for a blood sample.
Make sure the meter is set and ready prior to getting a blood sample.
DON’T...
Set the lancing device at too shallow of depth. You may not get an
adequate blood droplet.
Squeeze area of skin surrounding the lancing area. It could introduce more
plasma or water into the blood droplet and may aect results.
Remove the lancet cover until you’re ready to replace the cap.
Touch the exposed needle on the lancet. Ouch!
Lancing Device Do’s and Don’ts
CAP
TRIGGER BUTTON
LOAD / EJECT SLIDER BUTTON
LANCET CUP
LANCET
DEPTH SETTING WINDOW
Loading the Lancing Device
The Meter Getting a Blood Sample Understanding Results
* Depending on your device, it may have whole number settings 1–9
with 9 being the deepest.

GETTING A BLOOD SAMPLE
(CAPILLARY SAMPLING)
DO...
Pick a well-lit place to perform the blood glucose test, free from stress or distraction.
Gather your lancing device, lancets, meter, test strips, petroleum jelly (if needed to help the
blood drop form) and some tissue or gauze for cleanup.
Familiarize your pet with the sound of the lancing device. Hold the device close to your pet’s ear
and press the button a few times before performing the test the first time.
Contact your veterinarian’s oce or Zoetis for help if you cannot obtain a successful test after
three attempts.
Stay positive. You’ve got this!
DON’T...
Apply blood to the strip BEFORE inserting it into the meter. ALWAYS turn the meter on first,
by inserting a clean test strip.
Insert the blood-covered portion of the strip into the meter.
Apply the blood sample to the incorrect part of the strip. Strips wick blood through
the black dots on either side of the strip.
Apply blood to both sides of the of the test strip.
Use strips other than those specifically made and validated for AlphaTRAK 2.
Squeeze area of skin surrounding the lancing area. It could introduce more plasma
or water into the blood droplet and may aect results.
Set the lancing device at too shallow of depth. You may not get an adequate
blood droplet.
If you purchased a Starter Kit,
everything you need for testing
is included.
Don’t give up! Contact your veterinarian for help.
The Meter The Lancing Device Understanding Results

prole of cat
prole of dog (so we can mark location
and orient pet owners to location)
1. dog ear location with lancing device
approaching location
2. dog elbow callous with lancing
device approaching location
3. dog lip with lancing device approach-
ing location
4. dog paw pad (side) with lancing
device approaching location
5. cat ear (marginal ear vein) with lanc-
ing device approaching location
6. cat paw pad (side) with lancing
device approaching location
7. meter with test strip inserted touching blood drop that has been
drawn (any location, use judgment on which reads best… thinking
dog lip, but we are open); there’s a curve toward the bottom of the
strip which is where the blood should touch the strip
prole of cat
prole of dog (so we can mark location
and orient pet owners to location)
1. dog ear location with lancing device
approaching location
2. dog elbow callous with lancing
device approaching location
3. dog lip with lancing device approach-
ing location
4. dog paw pad (side) with lancing
device approaching location
5. cat ear (marginal ear vein) with lanc-
ing device approaching location
6. cat paw pad (side) with lancing
device approaching location
7. meter with test strip inserted touching blood drop that has been
drawn (any location, use judgment on which reads best… thinking
dog lip, but we are open); there’s a curve toward the bottom of the
strip which is where the blood should touch the strip
prole of cat
prole of dog (so we can mark location
and orient pet owners to location)
1. dog ear location with lancing device
approaching location
2. dog elbow callous with lancing
device approaching location
3. dog lip with lancing device approach-
ing location
4. dog paw pad (side) with lancing
device approaching location
5. cat ear (marginal ear vein) with lanc-
ing device approaching location
6. cat paw pad (side) with lancing
device approaching location
7. meter with test strip inserted touching blood drop that has been
drawn (any location, use judgment on which reads best… thinking
dog lip, but we are open); there’s a curve toward the bottom of the
strip which is where the blood should touch the strip
prole of cat
prole of dog (so we can mark location
and orient pet owners to location)
1. dog ear location with lancing device
approaching location
2. dog elbow callous with lancing
device approaching location
3. dog lip with lancing device approach-
ing location
4. dog paw pad (side) with lancing
device approaching location
5. cat ear (marginal ear vein) with lanc-
ing device approaching location
6. cat paw pad (side) with lancing
device approaching location
7. meter with test strip inserted touching blood drop that has been
drawn (any location, use judgment on which reads best… thinking
dog lip, but we are open); there’s a curve toward the bottom of the
strip which is where the blood should touch the strip
prole of cat
prole of dog (so we can mark location
and orient pet owners to location)
1. dog ear location with lancing device
approaching location
2. dog elbow callous with lancing
device approaching location
3. dog lip with lancing device approach-
ing location
4. dog paw pad (side) with lancing
device approaching location
5. cat ear (marginal ear vein) with lanc-
ing device approaching location
6. cat paw pad (side) with lancing
device approaching location
7. meter with test strip inserted touching blood drop that has been
drawn (any location, use judgment on which reads best… thinking
dog lip, but we are open); there’s a curve toward the bottom of the
strip which is where the blood should touch the strip
prole of cat
prole of dog (so we can mark location
and orient pet owners to location)
1. dog ear location with lancing device
approaching location
2. dog elbow callous with lancing
device approaching location
3. dog lip with lancing device approach-
ing location
4. dog paw pad (side) with lancing
device approaching location
5. cat ear (marginal ear vein) with lanc-
ing device approaching location
6. cat paw pad (side) with lancing
device approaching location
7. meter with test strip inserted touching blood drop that has been
drawn (any location, use judgment on which reads best… thinking
dog lip, but we are open); there’s a curve toward the bottom of the
strip which is where the blood should touch the strip
GETTING A BLOOD SAMPLE
(CAPILLARY SAMPLING)
The Meter The Lancing Device Understanding Results
Side of the paw pad. If you choose the paw pad as the
testing site, select an area on the side of the paw that
your pet does not step on.
Elbow callus
Inside of upper lip
Marginal ear vein. If you choose the marginal ear vein
as the testing site, it may help to use a flashlight to
see the vein better and to place gauze or a cotton ball
behind the ear to make a firmer testing surface.
Marginal ear vein. If you choose the marginal ear vein as
the testing site, it may help to use a flashlight to see the
vein better and to place gauze or a cotton ball behind the
ear to make a firmer testing surface.
Side of the paw pad. If you choose the paw pad as the
testing site, select an area on the side of the paw that your
pet does not step on.
Selecting a Testing Site on Dogs
Selecting a Testing Site on Cats
A.
A.
B.
B.
C.
D.
A. B.
B.
C. D.
If you are having trouble
getting a blood sample,
contact your veterinarian.
A.

GETTING A BLOOD SAMPLE
(CAPILLARY SAMPLING)
The Meter The Lancing Device Understanding Results
1. Prepare the Testing Site
Gather all the supplies needed to perform a test.
To increase blood flow to the testing site, it may help to warm the area. Gently
rub or hold a warm cloth or warming pad against the area for a few seconds.
To help the blood form into a droplet, apply a very thin layer of petroleum
jelly to testing site before lancing.
2. Turn Meter On by Inserting
Test Strip
Turn the meter on by inserting a test strip with the butterfly on the test strip
facing up and flying into the meter. Confirm that the code on the meter
matches the species code on the test strip vial.
3. Prick Selected Test Site
Using the lancing device, prick the selected testing site.
(See Lancing Device section for details on this step.)
If you are having trouble getting a blood sample, apply gentle pressure to the
test site with the lancing device. If you still have not received enough blood after
60 seconds, change the lancet, adjust the lancing device depth and try again.
4. Add Blood Drop to the Test
Strip in the Meter
With the test strip in the meter, touch one
side of the test strip to the blood drop.
You will hear a beep and see lines moving
on the meter display to indicate it is working.
5. Add More Blood to Test
Strip if Needed
If the meter does not display lines
indicating it is working, you can add
more blood to the same side of the test
strip for up to 60 seconds.
6. Record Results
Results appear in seconds. Record the glucose reading in your
PetDialog app and discard used test strip and lancet.
7. Cleanup and Reward
After testing, apply gentle pressure to the test site with gauze
or a cotton ball to stop the bleeding, if needed.
You may want to give your pet a diabetes-friendly reward after
you’re done with the test.
NEED ADDITIONAL HELP?
CALL CUSTOMER CARE at
1-888-ZOETIS1.

UNDERSTANDING RESULTS
COMMUNICATING RESULTS TO YOUR VETERINARIAN
Your veterinarian uses the results of the blood glucose test you take to monitor and adjust your pet’s
treatment plan. So communication with your veterinarian is key. The PetDialog app allows you to keep
track of readings and communicate results to your veterinarian, all from your smartphone.
Follow your veterinarian’s testing and treatment plan closely.
ALWAYS consult your veterinarian before adjusting insulin dose amount or frequency.
NEVER adjust insulin dose based on a single glucose reading.
Don’t forget, daily activities or diet could aect your pet’s blood glucose readings.
Always retest with a new blood sample if the initial result is unexpected.
Fill out this chart with your veterinarian and keep handy for quick reference of your pet’s
ideal blood glucose levels, insulin doses and what to do for high or low readings.
METER SHOWS WHAT IT MEANS WHAT TO DO SYMPTOMS?
Er 1
Error Code
The error could mean:
The sample is too small
There may be a problem with
the test strip
Meter error
Blood glucose lower than 20 mg/dL
or 1.1 mmol/L
Follow your veterinarian’s treatment advice to treat low
blood glucose if the animal has symptoms.
If no symptoms are present, perform a control solution
test using a new test strip. If the test results are within
the range printed on the test strip vial, retest using blood
and a new test strip.
If the control solution result is out of range or the error
reappears, contact Customer Care.
See Complete User Manual to troubleshoot error codes.
DOGS
Abnormal drowsiness
Weakness
Shaky movements
Seizure
Coma
CATS
Weakness
Shaky movements
Disorientation
Convulsions
Er 2
Error Code
The error could mean:
There may be a problem with
the test strip
Meter error
Very high blood glucose higher than
750 mg/dL or 41.7 mmol/L
Follow your veterinarian’s treatment advice to treat high
blood glucose.
If no symptoms are present, perform a control solution
test using a new test strip. If the test results are within the
range printed on the test strip vial, retest using blood and
a new test strip.
If the control solution result is out of range or the error
reappears, contact Customer Care.
See Complete User Manual to troubleshoot error codes.
DOGS AND CATS
Frequent urination
Excessive thirst
Excessive appetite
Weight loss
Er 3
Error Code
Incorrect test procedure:
Putting blood on the test strip before
inserting it into the meter
Applying blood before the icon (blood
drop and strip) appears
There may be a problem with the test strip
Meter error
See Complete User Manual to troubleshoot error codes.
Er 4, Er 6 Error Code See Complete User Manual to troubleshoot error codes.
The Meter The Lancing Device Getting a Blood Sample

The Meter The Lancing Device Getting a Blood Sample
METER SHOWS WHAT IT MEANS WHAT TO DO SYMPTOMS?
65 mg/dl – 250 mg/dl Normal Remove test strip to turn meter o.
Discard used lancet and test strip properly.
Lower than
65 mg/dL
Low (hypoglycemia) Repeat the test with a new test strip even if
the result is not consistent with the symptoms.
If the blood glucose result is not consistent
with the symptoms, perform a control solution
test with a new test strip. If the test results are
within the range printed on the test strip vial,
retest using blood and a new test strip.
If the blood glucose result is still not consistent
with the symptoms, contact your veterinarian.
DOGS
Lethargy
Abnormal drowsiness
Weakness
Shaky movements
Seizures
Coma
LO
Appears when result is lower than
20 mg/dL
Severe low (hypoglycemia) Follow your veterinarian’s advice to treat low
blood glucose.
Contact your veterinarian right away.
If the blood glucose result does not match
the symptoms, perform a control solution
test to confirm that the meter and strips are
working properly.
DOGS
Lethargy
Abnormal drowsiness
Weakness
Shaky movements
Seizures
Coma
Greater than
250 mg/dL
High (hyperglycemia) Repeat the test with a new test strip even if
the result is not consistent with the symptoms.
If the blood glucose result is not consistent
with the symptoms, perform a control solution
test with a new test strip. If the test results are
within the range printed on the test strip vial,
retest using blood and a new test strip.
If the blood glucose result is still not consistent
with the symptoms, contact your veterinarian.
DOGS AND CATS
Excessive thirst
Frequent urination
Weight loss
Excessive appetite
HI
Appears when result is higher than
750 mg/dL
Severe high (hyperglycemia) Follow your veterinarian’s treatment advice.
Contact your veterinarian right away.
If the blood glucose result does not match
the symptoms, perform a control solution
test to confirm that the meter and strips
are working properly.
DOGS AND CATS
Excessive thirst
Frequent urination
Weight loss
Excessive appetite
CATS
Weakness
Shaky movements
Disorientation
Convulsions
CATS
Weakness
Shaky movements
Disorientation
Convulsions
1. Behrend E, Holford A, Lathan P, et al. AAHA diabetes management guidelines for dogs and cats. J Am Anim Hosp Assoc 2018; 54: 1-21. DOI: 10.5326/JAAHA-MS-6822.
All trademarks are the property of Zoetis Services LLC or a related company or a licensor unless otherwise noted. © 2018 Zoetis Services LLC. All rights reserved. ATK-00201
UNDERSTANDING RESULTS
You and your pet are never alone. Your veterinarian, clinic sta and the Zoetis
team at 1-888-ZOETIS1 are here to help. Thank you for choosing AlphaTRAK.
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