Zoom Telephonics Demon Dialer User manual

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The DEMON DIALER is a revolutionary
breakthrough in telephone dialer
technology. The first thing you'll
probably notice is that there are no
controls of any kind on the dialer itself.
That's because the DEMON is pure
computer "brain" with no moving
parts. Plug it into your phone system,
and
any ordinary telephone becomes
an easy to use, feature-packed
automatic dialer.
Dial in
your friend's name, and the
DEMON DIALER searches its memory
for the number and dials it
automatically. It easily handles
"Alternate Long Distance" numbers up
to 32 digits long, and even office
systems that make you wait for a
second dial
tone after you've begun
dialing. The DEMON DIALER actually
hears tones instead of just pausing like
other dialers, making it extremely fast
and reliable.
And the DEMON will silently redial a
busy
number repeatedly at high speed
until it gets through, or redial an
unanswered
phone every 10 minutes
for up to 10 hours. It is, simply, the
fastest, most effective
way to reach
anyone, anywhere,
by phone.
Best
of all, it's simple to install and
simple to use. Just follow the easy
instructions, and you'll be DEMON
dialing in just a few minutes.
The Demon Dialer
Installation . . . . . . . . . . . . . 1
Single-line phones, Multiple phones,
Installer's diagrams, Wall mounting
Demon Dialing . . . . . . . . . . 6
One Time Redial, Busy numbers,
Unansweredphones
'Directory' Dialing ...... 1o
Preparing the Directory, How to store
numbers,
How to dial stored numbers
How to delete storednumbers '
Alternate Long
Distance ............... 14
Extra Dial Tones ........ 16
Additional
Information ............ 17
The Demon light, Memory back-up
Limited Warranty '
Command
Summary . ..... Back Cover
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Installation
There are two different ways you may want to
install your DEMON DIALER.
To use the DEMON with one single-line
desk phone, the kind normally found in
a home, go
to the section called "Slngle-
line Phones."
You may want
to use the DEMON with all
the phones in your home, with all the
lines of one multi-line phone, or on one
extension shared by many
multi-line
phones. In this case go to the section
called "Multiple Phones."
Single-line Phones
First unplug your phone at
the wall, and plug
it into ~ A
the DEMON DIALER
jack
marked "Phone." If your
phone has a modular plug
that looks like A, as most
phones do,
just squeeze
the
little clear plastic tab ~d?::,
0
B
when plugging or
unplugging. (If your plug
looks like
B, you'll need a
"4-prong to Modular Plug
Adapter" and a "Surface
Jack Cover" available at
any store that carries phones. Install them
according to instructions before you go on.
Now find the nearest power outlet, and plug in
the black Power
Supply unit. (If the power outlet
is too far away, use an extension cord.) Then
plug the Power Supply cord into the round
DEMON DIALER hole marked "Power Supply."
Select the DEMON DIALER cord with Identical
plugs
on each end. Plug one end into the
DEMON DIALER jack marked "Wall," and the
other end into the jack where your phone was
connected.
(This cord must be used. If it's too
short, connect it to a Modular Extension Cord.)
That's It! Your DEMON DIALER
is Installed.
Multiple Phones
Only read this section ii you want to use one
DEMON DIALER with all the phones in your
home, with all the lines ol one multi-line
phone, or on one line shared by many multi-
line phones. These situations all require
installation of a Series Jack.
Note: In some homes the telephone line comes
into the home and goes straight to a modular
jack. A modular telephone cord connects this
jack to another modular jack, which then goes
to your home's phones. In this case, you do
not need a Series Jack. This is explained in
"Special Situations" under "Home Installation
of More than One Phone without a Series
Jack."
You can have this jack installed by a telephone
or interconnect company. They will ask you tor
a USOC code that specifies how to install the
jack.
For
office installations, check to see if the
installation that you want is compatible with
your phone system. A list ol systems is
provided in the "Special Situations"
book
under "Office Installations."
• For more than one single-line phone,
order USOC RJ31X. The jack should be
installed at the jack for the first phone
reached by the phone line after
it enters
your premises, between the first phone
and the central phone office.
• For the DEMON to automatically connect
to whatever line you're using of one
multi-line phone, order USOC RJ35X.
• For the DEMON to work on one extension
connected to one or more multi-line
phones, order USOC RJ31X. You probably
want the DEMON on the line that gets the
fewest calls. The jack is attached between
the multi-line switching box and the first
telephone.
Checking the Installation
Check the installation to be sure that your
DEMON works before your Installer leaves.
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Once the jack is installed, plug the DEMON
Power Supply unit into the nearest power
outlet. (If the outlet is too far away, use an
extension cord.) Then plug the Power Supply
into the round Demon Dialer hole marked
"Power Supply."
Now select the DEMON DIALER cord that has
a big
plug on one end, and put the big plug
into the new Series Jack.
Plug the other end of the cord into the DEMON
jack marked "Wall," whether the new jack is
installed on the wall or on a phone.
If at this point your DEMON DIALER will not
work, check
to see that the Series Jack is
installed correctly by following these steps:
1) Unplug all cords from the DEMON
DIALER and the new series jack. Your
phones should work normally.
2) Now plug the big plug of the DEMON's
short cord into the jack, and leave the
other end dangling. This should cut off
the dial tone on the line(s) handled by the
jack
3) Plug the dangling end of the cord into the
DEMON DIALER jack marked "Wall,"
even if the new Series Jack is attached to
a phone. Plug in the DEMON's Power
Supply. Hang up the phone, and then
take it
off-hook. The DEMON's red light
inside the case should stay on as long as
you can hear a tone in the receiver.
4)
Hang up, come off-hook, and
immediately press the* button. Then
press the
"1" button and hold it down. If
you don't hear a tone, Tip and Ring are
reversed,
either at the jack or at the
phone. The installer should exchange the
jack's TIP and RING, and also exchange
TIP 1 and RING 1. The two middle jack
leads should go to the Central Office side
of Tip and Ring, not the Customer side.
5) If the DEMON still doesn't work, the
Series Jack's green and grey wires may
be reversed.
Switch them, and try your
DEMON again.
3
Installer's Diagrams
The following diagrams are for the benefit of
phone installers and show the FCC defined
USOC RJ31 X procedure and an equivalent
diagram using the De11on Series Jack.
rt-+-+-+r+ SHORTING 8AR
SHORT REMOVED
ON PLUG INSERTION
r------,
I j. ti r, t, ii i8
L _____ J
RJ31X Single-Line Series T&R
Ahead of All Station Equipment.
~~TWORK (_: ___ _
'
I SHORT
RFMOVED
ON Pl UG INSERTION
r------,
I j. li r, f, ii is I
L _____ J
Demon Jack on Single-Line Series T and
bridged R ahead of All Station Equipment.
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Wall Mounting
The DEMON DIALER doesn't have to be
mounted on the wall. It can be placed on a
desk, in
your closet, or anywhere that you like.
However, wall mounting has been engineered
to be quick and convenient, and the DEMON's
wall mounting bracket will keep your DEMON
DIALER safely out of harm's way.
Just take the small arrow-shaped bracket, and
peel the
protective paper from the back. Then
press it,
with the arrow pointing up, to any
clean, dry, flat surface. Be sure to press it on
firmly. (If you prefer, you can also nail the
bracket to the wall.)
The special locking action of the bracket will
assure that the DEMON DIALER will stay put,
and
yet be easily removed should the need
arise.
5
Demon Dialing
Tone Phones
All commands begin when the phone comes
off-hook, and * or #
is pressed within 3
seconds.
t If the phone has been off-hook for
more than 3 seconds, press the hook button
for a second before beginning the command.
Once you press the "star" or "pound"
button, you have as much time as you like to
complete the command. This means that if
you manually dial a number which
is busy or
unanswered, you should hang up and take
the phone back off hook before dialing *
1,
*2, *3, or *4.
When using the DEMON with all the lines of
one multi-line phone, you must depress the
hook button or recall button after selecting a
line. Then let go of the hook switch and start
the command.
If your phone system already uses# or *
commands. wait more than 3 seconds, and the
DEMON will ignore the command.
The DEMON is most reliable if you don't press
the
buttons extremely fast.
Note:
Tone phone commands are different if
you have a rotary dialing DEMON. If you are
using a
tone phone with a rotary DEMON, see
"Special Situations."
Rotary Phones
On rotary phones signaling is done with the
hook button. The hook button
is the button
that gets pressed down when you hang up the
phone.
We use the symbol n for each press
of the hook button. To complete one
n, press
the hook button down for about the time It
takes to say "Demon Dialer," then let the
button up for the same amount of time.
To cancel a command, hang up for 4 or more
seconds.
You
may continue to hear a dial tone for a few
seconds after you have given your command.
This is normal. The DEMON is waiting until it
is sure you have completed the command
before it dials.
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One Time Redial
Redials the last number dialed one time.
Tone Phones
Rotary Phones
nn
In systems where you first dial one or more
digits to get an outside line, the DEMON
DIALER actually hears the dial tone that tells
you to continue dialing. As long as the tone
lasts at least half a second, the DEMON hears
it and remembers. When you tell it to redial, it
will automatically pause at the right time and
listen for the dial tone. It continues dialing as
soon as it hears the tone, or after 5 seconds
elapse.
The DEMON even works in offices that use
hook clicks for special signaling. This is
explained in "Special Situations."
Demon Dialing
Busy Numbers
The DEMON will repeatedly dial the last
number dialed until it hears the phone ring.
With tone phones you can ask the DEMON to
either sound a "Success Signal" through the
receiver
of your phone when the busy changes
to a ring, in which case you complete your
connection by pressing the hook button, or to
automatically connect your call with no signal.
(For speaker phones, operators, or if you plan
to keep the receiver up to ear. Don't keep the
receiver up
to your ear if you are using a line
that may get an incoming call, since a loud
tone will sound.)
Remember: When Demon Dialing, leave the
phone off hook.
Tone Phones
To sound "Success Signal" fl *2
To automatically connect call n *3
Rotary Phones
nnn
"Success Signal" only
The DEMON DIALER will dial the number for
up to 2 hours, or until you tell it to stop by
hanging up the phone.
The DEMON will redial the busy number about
10 times in the first minute, then once every
two minutes for 10 minutes, then once every 10
minutes for up to two hours.
If another call comes through between
attempts,
the DEMON DIALER will send a ring-
like tone through your off-hook receiver. To
pick up the call, briefly press the hook button.
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Demon Dialing an
Unanswered Phone
The DEMON will repeatedly dial the last
number dialed until someone answers the
phone. To pick up the call when you hear the
"Success Signal", just press the hook button.
Remember: When
DEMON Dialing, leave the
phone off-hook
Tone Phones
Rotary Phones
nnnn
The DEMON DIALER will repeatedly dial the
number every 10 minutes for up to 10 hours, or
until you tell it to stop by hanging up the
phone.
There may be a delay between the time
someone answers and the Success Signal. The
DEMON knows that the phone was answered
when the ring signal stops occurring at the
expected time.
9
Directory Dialing
All models of the DEMON DIALER can store
phone numbers up to 32 digits long in a
computer "directory" that pairs each number
with a name. Models 93 and 93T can store up
to 93 7-digit numbers or 73 10-digit numbers,
and
Model 93T can store up to 55 23-digit
"alternate long distance" numbers. Models 176
and 176T can store
up to 176 7-digit or 14310-
digit numbers, and Model 176T can also store
up to 112 23-digit "alternate long distance"
numbers.
We recommend that you use either of the
following systems, or a combination of the two
systems, for storing your numbers.
Directory Dlallng.
The DEMON DIALER will
remember any name or code name from 2 to 6
letters long. You dial the name, and the
DEMON dials the corresponding number. This
eliminates the need to constantly consult your
listing of stored numbers, since they are
"listed" in the memory by an easy-to-
remember code name. Instead of looking up
the name,
just dial it into your phone. This is
especially useful when you are using the
DEMON DIALER with more than one phone in
your home or office. Of course, short code
names will save dialing time.
If you try to store a name which has already
been stored, the DEMON DIALER will sound a
tone
to tell you to pick a new name or delete
the existing entry.
Code Number Dlallng.
Some may prefer to dial
by number instead of name, like a
conventional dialer. Just choose a 2-digit or 3-
digit code number instead of a name. We
suggest 01 through 176. Again, if you try to
store a code number which has already been
stored, the
DEMON DIALER will sound a tone.
The directory at the end of this booklet can be
duplicated on any copy machine.
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Preparing the Directory
The DEMON DIALER'S Directory must be
erased when the DEMON DIALER is new.
Tone Phones
#F#R#E#E#
Rotary Phones
FDRDEDED
This command should never be used again
unless you want to erase all numbers in the
directory.
11
How to Store Numbers
The DEMON DIALER can remember and dial
any number up to 32 digits long. You store the
number
by pairing it with a name that's easy to
remember.
You need
from 2 to 6 letters to store a name.
Nicknames such
as MOM, or words like
TENNIS for your tennis club, are good
choices. Short names save you dialing time
and use less directory space. Using initials is a
good way to turn a long name into a short one.
Use the Son your phone dial to tell the
DEMON to "Store a number."
Example: To store Bob Jones as BOB,
634-4127
Tone Phones
Press
Dial
Press
Dial
Press
Dial
Press
#
s
#
B-0-B
#
634-4127
#
The store command can be summarized as
# S #NAME# NUMBER#
After you dial # S # NAME #, you should
pause for a few seconds to insure proper
storage of your numbers.
Rotary Phones
s n NAME n NUMBERn
In other words, the hook click substitutes
for pressing the# button.
The number is now stored under the code
name you selected, in this case BOB. If you try
to store an invalid name or a number that won't
fit into the Directory, the DEMON DIALER will
sound a tone and refuse to obey your
command.
The DEMON DIALER stores the name BOB as
262, the numbers associated with B-0-B on
the telephone dial. If number 262 is already in
the Directory, the DEMON DIALER sounds a
tone to tell you to try a new number. or to
delete the old entry.
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Remember, if you would prefer to store by
code number, just choose any 2 or 3 digit code
number, and use that in place of the name.
How to Dial Stored Numbers
Exam'ple: To call Bob Jones, whose
name is stored as BOB
Tone Phones
# B-0-B #
Rotary Phones
B-0-BDD
How to Delete a
Stored Number
Use the Don your phone dial to tell the
DEMON to "Delete a number."
Example: To delete the entry for BOB
Tone Phones
# D # B-0-B #
Rotary Phones
D
IlB-0-B n
If you hear a tone after the command is
complete, you tried to delete an entry that
wasn't in the Directory.
13
Alternate Long
Distance Dialing
More and more people are saving money on
long-distance calls by using Sprint, MCI, ITT
and other "alternate long distance" systems.
To dial a number using these systems, you call
up a local computer first, and then dial an
access
code before or after the long-distance
number you want to dial. This usually involves
dialing about 23 digits, and listening for tones
at
the right time. The DEMON actually detects
tones, instead of just pausing like other dialers,
to improve dialing speed and reliability.
If you do not use an "alternate long distance"
system, you can Ignore this section. If you do
use such a system, the DEMON DIALER will
save you a lot of time.
The DEMON DIALER lets you store the local
number and access code under a 3-digit name,
such as MCI (or SPC or ITT or any 3 digit
name). Other stored numbers point at the 3-
digit name. This saves storage space, and lets
you change the local number or access code
of all your MCI numbers at once.
This is the only time that you must
use a 3-digit code.
1. First store your MCI or other Alternate
Long Distance information in the memory.
This will make it fast and easy to store your
MCI phone numbers later.
Example:
To store under the 3-digit name MCI
a local number 482-3002 and access
code 012345
Press #
Dial s
Press #
Dial M-C-1
Press #
Dial 482-3002
Press **
Dial 012345
Press #
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The two stars** after the local number tell the
DEMON to look for an alternate long distance
tone. Use
two stars as shown for MCI, Sprint,
and other systems in which the access code is
dialed before the long-distance number. Use
three stars*** instead of two for ITT and other
systems where
the access code is dialed after
the long distance number.
If you now take the phone off-hook and dial
# M-C-1 #, the DEMON will dial the local
number, wait until ii hears the computer tone,
and dial the access code.
You can then dial the
long-distance number to complete the call.
(For ITI-type systems, the DEMON does not
dial the access code, after the long distance
number, if dialed manually. Continue on to Step
2 if you use ITI-type dialing.)
2. Once the MCI number Is stored, other long
distance numbers can refer to It as follows:
Example: Assume
JOHN has the long distance
number 212-123-6543. We store It as
an
MCI number as follows:
Press
Dial
Press
Dial
Press
Dial
Dial
Press
#
s
#
J-0-H-N
#
*MCI
212-123-6543
#
The DEMON interprets *MCI as a shorthand
for the stored MCI number. When the DEMON
sees* MCI, it retrieves the local number and
access code already stored
under the name
MCI.
If we had stored
under ITT the access code
and number, we
would have dialed 1-T-T
instead of M-C-1 above.
3•If we now take the phone off hook and
dlal # J-0-H-N #, the DEMON wlll dlal the
entire number. You fust wait to hear the phone
ring. For rotary phones, dlal J-0-H-N nn
You can have many entries pointing at MCI. If
the MCI local number or access code changes,
just re-program the one entry for MCI. You can
also use more than one "alternate long
distance" system.
15
Extra Dial Tones
The DEMON DIALER is very good at handling
extra dial tones that may
occur when a number
is dialed. In some offices and hotels,
for
instance, you have to dial a "9" and then wait
for an extra dial tone that tells you to keep
dialing. Like you, the DEMON DIALER needs
to wait for a dial tone at the right time.
In storing a number with a tone phone, the
DEMON needs to be told when it should look
for a tone. The* means "look for a dial tone."
For instance, consider this command.
# S #TOM # 9 *867-5080 #
The * after the 9 tells the DEMON to listen for a
dial tone after dialing the 9.
In Store commands for rotary phones, the
DEMON DIALER automatically knows when to
listen
for dial tones. (It notices them when you
are storing the number.)
When you have just dialed a number, the
DEMON DIALER also notices any extra dial
tone. (As long as it lasts at least half a second.)
If you then command the DEMON to redial the
last nu;nber dialed, the DEMON listens for the
extra dial tone automatically. If the DEMON
doesn't hear an expected tone in 5 seconds, it
continues dialing.
You may also want the DEMON to listen for a
tone at least 3 seconds long, such as a
computer access tone. Two stars in a row tell
the DEMON to "look for a tone at least 3
seconds long."
Example: # S # SPC # 482-3003 **012345 #
In trying to dial a number. the DEMON may
hear a busy signal instead of a dial tone -
for
instance, in trying to reach a WATS line or
Alternate Long Distance computer. Then the
DEMON automatically hangs up and starts the
call again, until it successfully hears each dial
tone.
(See also "Alternate Long Distance Dialing.")
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