Zte ZTE Warp User manual

Available applications and services are subject to change at any time.
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
Sprint User Guide
A downloadable, printable guide to your ZTE Warp
Connect and its features.
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Table of Contents
GETTING STARTED 1
Introduction 2
AbouttheUserGuide 2
PackageContents 2
AdditionalInformation 3
Trademarks 3
Set Up Your Hotspot 4
PartsandFunctions 4
ResetYourHotspot 5
ChargetheBattery 5
ChargeUsingtheACAdapter 6
ChargeUsingaPCConnection 7
nano-SIMCard 7
TurnYourHotspotOnandOff 9
USING YOUR DEVICE 10
Basic Operations 11
Basics 11
DeviceInstallation 11
Wi-Fi(WLAN)Overview 11
WebUIOverview 12
Home 13
ConnectedDevices 13
SettingsTab 14
Wi-FiBasicSettings 14
Wi-FiAdvancedSettings 16
MobileNetworkSettings 18
DeviceSettings 21
AdvancedRouterSettings 25
About 28
Support 29
GETTING HELP 30
For Assistance 31
Troubleshooting 31

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Specifications 33
SprintAccountInformationandHelp 33
CopyrightInformation 34
INDEX 35

Getting Started 1
Getting Started
Thetopicsinthissectionwillintroduceyoutoyourdeviceanditsfeaturesandhelpyougetsetupfor
use.

Getting Started Introduction 2
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewhotspot.
About the User Guide
ThankyouforpurchasingyournewZTEWarpConnect.Thefollowingtopicsexplainhowbestto
usethisguidetogetthemostoutofyourhotspot.
Before Using Your Hotspot
ReadtheQuickStartGuideandImportantInformationbookletthatwerepackagedwithyourhotspot
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourhotspot'ssetupatthetimeofpurchase.
Screenshots and Key Labels
ScreenshotsandKeylabelsareprovidedforreferenceonly.Actualwindows,menus,etc.,may
differinappearance.
Other Notations
Intheuserguide,thehotspotmaybereferredtoeitheras"MF920VS,""hotspot,"or"ZTEWarp
Connect."
Package Contents
SeebelowfordetailsoneverythingyouwillfindintheboxforyourZTEWarpConnect.
nZTEWarpConnectMobileHotspot
nACAdapter
nUSBCable
nQuickStartGuide
nImportantInformationBooklet

Getting Started Introduction 3
Additional Information
ThefollowinglistdescribesadditionalinformationusefultoknowbeforeyoubeginusingyourZTE
WarpConnect.
nYourhotspotaccommodatessoftwareupdates.Alwaysusethelatestsoftware.
nNotethatconnectionspeedsmaydroporconnectionsmaybedisableddependingonlinetraffic
orconnectionenvironments.
Trademarks
nZTEandZTElogoaretrademarksorregisteredtrademarksofZTECorporationinChina/other
countries.Copyright©2017ZTECorporation.Allrightsreserved.
nMicrosoftWindowsOperatingSystemisindicatedinitsabbreviatedformasWindows.
nThenamesofcompanies,products,andservicesusedinthisguideareregisteredtrademarksor
trademarksoftherespectivecompanies.

Getting Started Set Up Your Hotspot 4
Set Up Your Hotspot
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourhotspotthefirsttime.
Parts and Functions
Thesetopicsillustrateyourhotspot’sprimarypartsandkeyfunctions.
Note:Yourhotspot'slayoutsaresubjecttochange.Thisuserguideusessampleimagesonly.
Hotspot Layout
Thefollowingillustrationoutlinesyourhotspot’sprimaryexternalfeaturesandkeys.
Part Description
1. External antenna
interface
Plugexternalantennatostrengthensignal.
2. Reset hole ResetyourHotspottoitsfactorydefaultsettings.
3. Charging/ micro-USB
jack
Connectthemicro-USBcableforchargingortethered
connections.
4. LCD screen Viewdevicestatusanddisplaytheoptionsmenu.
5. nano-SIM card tray Installthenano-SIMcard.
6. Function (FUNC) key nWhenthescreenisoff,presstowakeupthescreen.
nWhenthescreenison,presstoaccesstheoptionsmenu.
7. Power key PressandholdtoturnonoroffyourHotspot.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethehotspot.

Getting Started Set Up Your Hotspot 5
Icons
Icon Description
Networksignalstrength
Networktype
Roamingstatus
ConnectedtotheInternet
Wi-Fistatusandthenumberofconnectedusers
Batterylevel
Reset Your Hotspot
Ifyouneedtoresetthedevicetofactorydefaultsettings,useapintopressandholdtheReset hole
(shownbelow)for3-10seconds.
Charge the Battery
Followtheseinstructionstochargeyourhotspot'sbatteryusingeithertheincludedACadapterorvia
aUSBconnectiononyourcomputer.
Battery Charging Cautions
Charging Conditions:Underlowtemperatureschargingperformancedecreases.Chargein
temperaturesbetween0°C–55°C.Donotchargeinplaceswherethereishighhumidity.USB
chargingmaybeunavailabledependingonhotspottemperature.
Use Supplied Accessories:AlwaysusethesuppliedACadapterormicroUSBcable.

Getting Started Set Up Your Hotspot 6
Precaution for Extended Use:Yourdevicemaybecomehotwhenusedforalongtimeor
whilecharging,especiallyinhightemperatures.Prolongedcontactwithskinmaycauselow-
temperatureburninjuries.
Charge Using the AC Adapter
FollowtheseinstructionstochargeyourhotspotusingtheincludedACadapter.
1. PlugtheUSBconnectorintothecharging/micro-USBjackonthebottomofyourhotspot.
2. PlugtheotherendoftheUSBcableintotheACadapter.
3. PlugtheACadapterintoanelectricaloutlet.
4. Aftercharging,disconnectthehotspotfromthecharger.
lUnplugtheACadapterfromtheoutlet,andremovetheUSBcablefromthehotspotandthe
ACadapter.
ZTE Warp Connect and AC Adapter Becoming Warm or Hot
YourhotspotandtheACadaptermaybecomewarmwhilecharging.Thisisnotamalfunction.
However,stopusingthemimmediatelyiftheybecomeextremelyhot;thiscouldindicatea
malfunction.

Getting Started Set Up Your Hotspot 7
Charge Using a PC Connection
BeforeusingaPCconnectiontochargeyourhotspot,ensurethatthecomputeristurnedon.
1. InsertthesmallendoftheUSBcordintothecharging/micro-USBjackonthebottomofyour
hotspot.
2. InsertthelargeendoftheUSBcordintoanexternalUSBportonyourcomputer.
3. Aftercharging,removetheUSBcablefromboththehotspotandthecomputer.
nano-SIM Card
Thenano-SIMcardisanICcardcontainingthephonenumberassociatedwiththehotspotand
othercustomerinformation.Yourhotspot’snano-SIMcardispreinstalledandshouldonlybe
accessedifdirectedbyacustomerservicerepresentative.
Handling a nano-SIM Card
Keepthefollowinginmindwhenhandlinganano-SIMcard.
nYouareresponsibleforanydamagecausedbyinsertingthenano-SIMcardinanother-brandIC
cardreader,etc.Sprintisnotresponsibleinsuchacase.
nAlwayskeeptheICchipclean.
nWipecleanwithadry,softcloth.
nAvoidapplyinglabels.Maydamagenano-SIMcard.
nSeeinstructionsincludedwithnano-SIMcardforhandling.
nTheSIMcardisthepropertyofSprint.
nTheSIMcardisreplaceable(atcost)incaseofloss/damage.
nReturnthenano-SIMcardtoSprintwhencancelingsubscription.
nReturnednano-SIMcardsarerecycledforenvironmentalpurposes.
nNotethatnano-SIMcardspecificationsandperformancemaychangewithoutnotice.

Getting Started Set Up Your Hotspot 8
nItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonnano-SIMcard.
Sprintisnotresponsiblefordamagesfromstoredinformationthatislost.
nAlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorhotspot(SIMcard
inserted)islostorstolen.Fordetails,contactCustomerService.
nAlwayspoweroffthehotspotbeforeinserting/removingthenano-SIMcard.
Insert nano-SIM Card
Followtheseinstructionstoinsertanano-SIMcard.Remembertopoweroffyourhotspotbefore
insertingaSIMcard.
Note:Yourhotspot’snano-SIMcardispreinstalled.Theseinstructionsareforreferenceonly.
1. Inserttheendofasmallpapercliporotherejecttoolintotheholebesidethenano-SIMcardslot.
2. Removetheexistingnano-SIMcard(ifpresent)fromthetray.

Getting Started Set Up Your Hotspot 9
3. Holdthereplacementnano-SIMcardwiththecontactsfacingupwardsandplaceitintothetray.

lInsertgentlywithgoldICchipfacingupward.
4. Gentlypushthecardtrayfullybackintotheslot.
Turn Your Hotspot On and Off
Theinstructionsbelowexplainhowtoturnyourhotspotonandoff.
Turn Your Hotspot On
nPressandholdthePowerkey.
Yourhotspot'sWi-FifunctionactivatesandautomaticallyconnectstotheInternet.
Turn Your Hotspot Off
nPressandholdthePowerkeytoturnthehotspotoff.
Yourhotspotwillpoweroff.

Using Your Device 10
Using Your Device
ThetopicsinthissectionoutlinehowtouseyourZTEWarpConnectmobilehotspot.

Using Your Device Basic Operations 11
Basic Operations
Thefollowingtopicsoutlinebasicfeaturesandoperationsofyourdevice.
Basics
Thefollowingtopicsofferanoverviewofyourdevice’sbasicoperations.
Device Installation
TheZTEWarpConnectworkswithyourwirelessserviceprovider’scellularnetwork.
PuttheZTEWarpConnectinaplacewherethereisastrongsignalfromasignaltower,typically
nearawindoworoutsidewall.
Wi-Fi (WLAN) Overview
Belowaresomebasicsofyourdevice'sWi-Fi(WLAN)function.
Wi-Fi (WLAN) Information
nAdvanced Settings:ChangeyourdevicesWi-Fi(WLAN)settingsasrequired.
nSimultaneous Connection:Useyourdevicetoconnectupto10Wi-Fidevicessimultaneously.
nAutomatic Updates for Optimizing Wi-Fi Connection:WhenconnectedbyWi-Fi,
connectionoptimizingsettingsmaybeautomaticallyreceivedandupdated.
Wi-Fi (WLAN) Usage Cautions
Foraddedsecurity,itisrecommendedthatyouchangethedefaultnetworkname(SSID)and
securitykey(WPA)aftersettingupyourdevice.

Using Your Device Basic Operations 12
Wi-Fi (WLAN) Overview
nYourdevicesupportsIEEE802.11b/g/n.ConnectWi-Fidevices(PC,gameconsole,etc.)via
Wi-Fiforwirelessdatatransfers.
nYourdevicesupportsWi-FiProtectedSetup(WPS),whichallowsWi-Ficonnectionsettingsto
beeasilyconfiguredonanyWPS-compliantdevice.
nEntertheWi-Firouter'sSSIDandWPAkeystoconnectnon-WPS-compliantWi-Fidevices.
lThesesettingsshouldbeperformedwhenthedeviceisconnectedthefirsttimetoanother
Wi-Fidevice.Thereafter,simplyactivateWi-Fi(WLAN)toautomaticallyconnectyour
hotspottotheWi-Fi(WLAN)device.
Activate Wi-Fi (WLAN) Function
Followtheinstructionsbelowtoactivateyourdevice'sWi-FifunctionandconnecttotheInternetvia
anavailableLTEnetworkconnection.Yourdevicesearchesforandmakesaconnection
automaticallyuponpoweringup.UsetheWebUItoselectanetwork.
1. TurnonyourZTEWarpConnectandyourWi-Fienableddevice.
2. OpentheWi-FiapplicationorcontrolsonthecomputerorWi-Fienableddevicethatyouwantto
connecttoyourZTEWarpConnectandfindtheWi-Finame‘SprintHotspot_xxx’.
3. Whenprompted,enteryourWi-Fipassword.
4. YourWi-FienableddeviceisnowconnectedtotheInternet.
Note:YoucanviewthelabelonthedevicetogetthedefaultWi-FiSSIDandpassword.
Web UI Overview
UsethedeviceWebUIinabrowsertocheckorchangeyourhotspotsettingsfromadevice
connectedeitherviaWi-FiorbydirectUSBconnection.
Launch the Web UI
1. Makesuretheconnectionbetweenyourdeviceandtheclientiscorrect.
2. LaunchtheInternetbrowserandenterhttp://192.168.128.1orhttp://myhotspotintheaddress
bar.Theloginpageappearsasfollows.Thefollowingfigureisonlyforyourreference.

Using Your Device Basic Operations 13
3. ClicktheLoginatthetoprightofthepageandthenentertheWebUIpassword(thedefault
passwordispassword).
4. ClickLogintoaccesstheWebUI.
Home
CheckcurrentstratusofnetworkconnectionanddatausageontheHome page.
Connected Devices
TheConnectedDevicestabletsyouconfirmthenamesandMACaddressesofdevicescurrently
connectedtoyourZTEWarpConnectandsetaccesspermissions.

Using Your Device Basic Operations 14
Check the Connected Devices
nClickConnected Devices>Connected todisplaythelistofconnecteddevices.
Set Access Permissions
Controluser'sabilitytoaccessmainorguestWi-Fi.Changingthisstatuswillimmediatelyupdatethe
abilityoflisteddevicestoaccessWi-Fifromthisdevice,eveniftheyhavethepassword.
1. ClickConnected Device > Access Permissions.

2. SelectanaccessstatusandthenclickSave Changes.
Settings Tab
SetyourZTEWarpConnect,includingWi-Fi,MobileNetwork,DeviceandAdvanceRouter.
Wi-Fi Basic Settings
ConfigurethebasicWi-FisettingsforyourZTEWarpConnect.

Using Your Device Basic Operations 15
1. ClickSettings>Wi-Fi>Basic todisplaythebasicwirelessnetworkparameters.
lWi-Fi Name: ServiceSetIdentifier(SSID).Enterastringfewerthan32charactersasthe
nameforyourwirelesslocalareanetwork(WLAN).
lWi-Fi Password:EntertheWi-Fipassword.(Thedefaultpasswordispassword.)
lDisplay Wi-Fi Name: AllowWi-Finametobedisplayedonthedevice.
lDisplay Wi-Fi Password: AllowWi-Fipasswordtobedisplayedonthedevice.
lHide SSID:Enableordisablethisfunction.IfONisselected,theWi-Finamewillnotbe
broadcast.
lAuthentication Method: Theauthenticationmethodsaredescribedbelow.

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Mode Description
OPEN Authenticationandencryptionwon'tbeperformed.Therearerisks
thatprivateinfowillbeinterceptedornetworkwillbeusedby
unauthorizedindividuals.
WPA2-PSK ItisthesecurerversionofWPAwithimplementationofthe802.11i
standard.
lEncryption Method: Selectanencryptionmethodfromthedrop-downlist.
lWi-Fi isolation:Enableordisablethisfunction.IfONisselected,thedevicesconnectedto
theWi-FiSSIDwillbeunabletocommunicatewitheachother.
lMaximum Connections: Choosethemaximumnumberofthedeviceswhichconnectto
yourZTEWarpConnectsimultaneously.
lWi-Fi Settings Reset: ClicktheReset buttontoresetallWi-Fisettingstothedefault.
2. ClickSave Changes tosaveyoursettings.
Wi-Fi Advanced Settings
ConfigureyourZTEWarpConnect'sadvancedWi-Fisettings.
Caution for Using Wi-Fi Advanced Settings
Theseadvancedsettingsshouldonlybechangedforspecificcircumstances.
1. ClickSettings>Wi-Fi>Advancedtoviewthewirelessnetworkadvancedparametersandthe
WPSsettingsshowninthefollowingfigure.

Using Your Device Basic Operations 17
lTCP NAT Timer:SetTCPNATtime.
lUDP NAT Timer:SetUDPNATtime.
l802.11 Mode:Selectan802.11modefromthedrop-downlist.
lFrequency Bandwidth:Selectafrequencybandwidthfromthedrop-downlist.
lWi-Fi Channel:SelectaWi-Fichannelfromthedrop-downlist.
2. ClickSave Changestosaveyoursettings.
WPS Settings
YoucanenableWi-FiProtectedSetup(WPS)byPIN(PINCode)orPBC(push-button)modeon
thispage.IfyourclientdevicesupportsWPS,there’snoneedtoenterpasswordmanuallywhen
WPSisavailable.
nSSID:Selectthewirelessnetworknamethatyouwanttoconnectto.
nPIN:EnterthePINthatisgeneratedbythewirelessaccessclient.
nPush Button Connection:UsethePushButtonmethodtoconnect.
Push Button Connection
TosetupaPushButtonConnection: