ZVRS Z-20 User manual

Z-20
USER GUIDE

September 18, 2012 Page 2 of 14
Chapter 1: Getting Started
Connecting Z-20
3
Chapter 2: Using Z-20
Adjusting The Z-20 Camera
4
Overview Of The Z-20 Keyboard
5
Operating The SoftKey Control Buttons
6
Navigation Principles
7
Self-View/Picture-In-Picture (PP)
7
Calling Someone Using Manual Dialing
8
Answering An Incoming Call
8
Rejecting An Incoming Call
8
Switching Between Handset/Speakerphone/Headset
9
Calling Someone Using The Directory
9
Searching In The Directory
10
Adding A Contact To The Directory
10
Switching Between Two Phone Calls
10
Chapter 3: Settings Menu
Available Settings
11
Sounds And Alerts
11
Camera Control
11
Bluetooth Headset
12
Call Forward (Not Supported)
12
Call Settings
12
Date And Time Settings
13
Reboot
13
Do Not Disturb/Turn Off Screen
14

September 18, 2012 Page 3 of 14
Chapter 1: Getting Started
Connecting Z-20
Connect the cables as shown below.
NOTE: If you have only one LAN connection, connect the Z-20 to the LAN connection,
then connect your computer to the Z-20. Doing this allows your Z-20 and computer to
share the LAN access.
Power Supply HandsetLocal Area Network
(LAN)
Optional PC
Connection
Optional
Telephone-Style
Headset Connection
For Future
Applications

September 18, 2012 Page 4 of 15
Chapter 2: Using Z-20
Adjusting The Z-20 Camera
Before you start making video calls, be sure your picture is displayed properly:
1. Open the PRIVACY SHUTTER by turning the front ring of the camera.
2. Display your own picture by pressing the button.
3. Adjust your picture vertically by using the UP and DOWN key.
4. Adjust sharpness by turning the focus ring on the camera.
Focus RingPrivacy Shutter Open/Close

September 18, 2012 Page 5 of 14
Overview Of The Z-20 Keyboard
1. Soft Key Control Buttons
2. Numeric Keypad
3. Navigation Keys and “OK” Key
4. “Show” and “Hide” Main Menu
4.
3.
1.
2.
1. Open Phone Book
2. Display Self-View or Activate Picture-In-Picture (PIP)
3. Switch Microphone “On” and “Off”
4. Listen Through Headset
5. Video Mail
6. Not Applicable
7. Switch Camera “On” and “Off”
8. Switch Built-In Speakerphone “On” and “Off”
9. Volume Control
1.
2.
3.
4.
5.
6.
7.
8.
9.

September 18, 2012 Page 6 of 14
Operating the SoftKey Control Buttons
When you are preparing to make a call, several function options will appear along the
bottom of the display screen. To use one of the functions, simply press the SoftKey
control button directly below the function listed on the display screen.
Missed Phone Call Indicator
When your Z-20 display screen is
off, and this SoftKey’s light is
blinking, it indicates that you
received a missed call. Press this
SoftKey to view the Missed Call Log.
Video Mail Waiting Indicator
When your Z-20 display screen is off,
and this SoftKey’s light is blinking, it
indicates that you have a least one video
mail message waiting to be viewed.
To stop the blinking light, you will need
to review your video mail online at
www.zvrs.com or watch your video
message on your Z-20.

September 18, 2012 Page 7 of 14
Navigation Principles
The following navigation principles apply:
•Press the button to show the “HOME” tab whenever no menu is
shown. When the menu is displayed, press the key again to hide the menu.
•Use the up/down/right/left keys to navigate.
•To make a selection, use the button.
•Once inside a submenu, press the left arrow key to go back one level.
•Inside a menu, use the button to close all submenus and go directly
back to the home page.
•When entering information in a text or number field, use the “C” button to delete
numbers/letters to the left of the current cursor position.
•To toggle between numeric and alphanumeric settings, press and hold the “#” button
for at least two seconds.
Self-View/Picture-In-Picture (PIP)
•Before making a call, you can press the button to see what you
look like to the other caller. This allows you to adjust the camera if needed.
•Press the button again to hide the self-view image.
•During the call, press the button and it will display a smaller screen of
you on the right bottom corner of the screen.

September 18, 2012 Page 8 of 14
Calling Someone Using Manual Dialing
Type in the phone number you wish to call and press the button. To use VCO Plus (Z’s
single-line voice carry-over feature), you can either pick up the handset or use the built-in
speakerphone and microphone after dialing. Be sure to un-mute your microphone so they
can hear your voice.
Another option is to press the button to show the home page with favorites and
frequently called list displayed. You can enter the phone number now, then press the
button, or you may highlight a name/phone number by using UP/DOWN arrow key then
press the button.
Answering An Incoming Call
There are two ways to answer an incoming call:
1. Press the button to answer the call; OR
2. Highlight ACCEPT then press to answer the call.
Rejecting An Incoming Call
1. Press the button to reject the call; OR
2. Highlight REJECT then press to reject
the call.
Note: If you have video mail enabled, all
rejected calls will be answered by your video
answering machine automatically. Otherwise,
the call will be disconnected, and they will
not be able to leave a message.

September 18, 2012 Page 9 of 14
Switching Between Handset/Speakerphone/Headset
To switch from handset to speakerphone without hanging up the call, press the button
before putting the handset back in its cradle.
To switch from speakerphone to handset, just lift the handset.
To switch between speakerphone and headset, press the corresponding button: or .
Calling Someone Using The Directory
You can open the directory in one of two ways:
1. Press the button to display the phone book; OR
2. Press the button and select the DIRECTORY tab to see your contacts listed from your
ZVRS online account. Then, use the up and down keys to highlight whom you would like
to call and press the button to place the call.

September 18, 2012 Page 10 of 14
Searching In The Directory
To locate an entry in the Directory, you can use a quick search. To locate a specific contact, just
type in the first letter of the contact’s name in the search field. (See below.)
Note: You may need to toggle between 123 and abc by pressing and holding the #key for two
seconds before you can begin do a quick search.
You can narrow down your search list further by typing in a second and third letter, and so on.
Adding A Contact To The Directory
You can add contacts for your Z-20 by using your computer. Here’s what to do:
1. Go online to www.zvrs.com.
2. Enter your profile’s username and password to log in.
3. Go to Contacts, then click ADD NEW CONTACT to add a contact, then type in the
contact’s name, phone number, and choose the type of call (VRS, VCO, Spanish or
Point-to-Point).
4. When you’re finished, click on the CREATE button to save the contact.
Note: All contact changes will automatically update on your Z-20, as well as ALL of the other Z
products tied to your profile.
If you have many contacts that you would like to add, visit www.zvrs.com/importer to find
out how to quickly and easily import them.
Switching Between Two Calls (Unsupported ZVRS Feature*)

September 18, 2012 Page 11 of 14
Chapter 3: Settings Menu
Available Settings
To access the SETTINGS menu, follow these steps:
1. Press the button and select the MENU tab.
2. The menu contains the following options:
Sounds and Alerts
Camera Control
Bluetooth Headset
Call Forward
Call Settings
Date and Time
Reboot
3. Use the button to display the their settings. To go back, use the left
arrow key.
Sounds and Alerts
Ring tone allows you to select between the ring tones available. You will hear the different
ring tones as you move up and down.
Ring tone volume lets you set the volume of the incoming call signal. You will hear the level
as you adjust.
Key tone lets you determine whether you should hear a sound every time you press a key or
not.
Flash screen on incoming calls is set to the default setting, which is ON.
Camera Control
Move camera allows you to tilt up and down to your liking.
Exposure allows you to adjust the brightness of camera. The default setting is AUTO. You
may set it to MANUAL, which can be anywhere in the range 1–20.
Whitebalance can be set to AUTO or to MANUAL which can be anywhere in the 1–32 range.

September 18, 2012 Page 12 of 14
Bluetooth Headset
VCO Plus users who have a Bluetooth headset can pair it with Z-20 for convenience. You may
answer incoming call or hang up by pressing your Bluetooth headset’s button.
The default is OFF. To pair your Bluetooth headset, turn it ON and select CONNECT NEW
DEVICE. Follow your Bluetooth headset’s manual for pairing instructions.
Call Forward (Unsupported ZVRS Feature*)
Call Settings
Auto answer‘s default setting is OFF, which means you must answer incoming calls
manually. If you do not answer the call, the call will be forwarded to your video mail account
(if your video mail is enabled in your online profile at www.zvrs.com). To determine if your
video mail is set up, once you’re logged in, click on “My Videophones,” then click on your
Z-20 phone number to see if it’s enabled or disabled. If your video mail is not enabled, the
call will be disconnected automatically.
NOTE: If you change the auto answer setting to ON, your call will NOT be forwarded to
video mail.
Default bitrate is set at 384kbps.
Maximum upstream bitrate default is set at 384kbps. This means the video from your
camera to your caller’s videophone will be sent at 384kbps.
Maximum downstream bitrate default is set at384kbps. This means the video from your
caller to your videophone will be received at 384kbps.
NOTE: You may adjust all three of the above settings up to 512kbps for optimal video and
audio quality, but only if your high speed Internet service can support it.

September 18, 2012 Page 13 of 14
Date and Time Settings
Date and time can be set to either manual or automatic.
If set to manual, you have the flexibility to customize the date, month, year and time of day
in hours and minutes, among others.
If you choose automatic, you will need to choose only the time zone and date/time format.
The phone will automatically configure the date and time.
Time Zone Selection:
GMT-5:00 : Eastern Time
GMT-5:00 : East Indian (No Daylight Saving)
GMT-6:00 : Central Time
GMT-7:00 : Arizona (No Daylight Saving)
GMT-7:00 : Mountain Time
GMT-8:00 : Pacific Time
GMT-9:00 : Alaska
GMT-10:00: Hawaii
Date format:
Day.Month.Year (dd.mm.yyyy)
Month.Day.Year (mm.dd.yyyy)
Year.Month.Day (yyy.mm.dd)
Time format:
12 hours (8:00AM or 8:00PM)
24 hours (08:00 or 20:00)
Reboot
Sometimes your Z-20 may be unregistered to our service, preventing you from making or
receiving phone calls. You will need to reboot your Z-20 to re-register your phone. If you
notice to you are having this issue frequently, please contact our Customer Care team for
assistance.

September 18, 2012 Page 14 of 14
Do Not Disturb/Turn Off Screen
If you wish to stop receiving incoming calls, you have the option to turn on the “Do Not
Disturb” setting. The person calling will be automatically transferred to your video mail (if
it’s enabled in your profile) to leave a message if they choose. Otherwise, they will receive
a “busy” signal and the call will disconnect.
To activate DO NOT DISTURB, follow these steps:
1. Press the button.
2. You will see four options:
a. Turn off screen
b. Do not disturb
c. Screensaver
d. Cancel
3. Highlight DO NOT DISTURB then press the button to
activate it.
To disable DO NOT DISTURB, press the button.
You may select “Turn Off Screen” to turn your display screen off. The display screen will
turn on again if you receive an incoming call or press any key on your Z-20.