ZyXEL Communications ZyWALL 10/10 User manual

ZyWALL 10/10 II/50
Internet Security Gateway
User’s Guide
Version 3.50
June 2002

ZYWALL 10/10 II/50 Internet Security Gateway
ii Copyright
Copyright
Copyright © 2002 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a
retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL Communications, Inc.
Other trademarks mentioned in this publication are used for identification purposes only and may be
properties of their respective owners.

ZYWALL 10/10 II/50 Internet Security Gateway
FCC iii
Federal Communications Commission
(FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and the receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.

ZYWALL 10/10 II/50 Internet Security Gateway
iv Information for Canadian Users
Information for Canadian Users
The Industry Canada label identifies certified equipment. This certification means that the equipment meets
certain telecommunications network protective operation and safety requirements. The Industry Canada
label does not guarantee that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities
of the local telecommunications company. The equipment must also be installed using an acceptable
method of connection. In some cases, the company's inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electrical
inspection authority, or electrician, as appropriate.
Note
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the radio interference regulations of Industry Canada.

ZYWALL 10/10 II/50 Internet Security Gateway
Declaration of Conformity v
Declaration of Conformity
We, the Manufacturer/Importer,
ZyXEL Communications Corp.
No. 6, Innovation Rd. II,
Science-Based Industrial Park,
Hsinchu, Taiwan, 300 R.O.C
declare that the product
ZYWALL 10/10 II/50
is in conformity with
(reference to the specification under which conformity is declared)
Standard Standard Item Version
• EN 55022 Radio disturbance characteristics — Limits and method of
measurement.
1994
• EN 61000-3-2 Disturbance in supply system caused by household appliances
and similar electrical equipment “Harmonics”.
1995
• EN 61000-3-3 Disturbance in supply system caused by household appliances
and similar electrical equipment “Voltage fluctuations”.
1995
• EN 61000-4-2 Electrostatic discharge immunity test — Basic EMC Publication 1995
• EN 61000-4-3 Radiated, radio-frequency, electromagnetic field immunity test 1996
• EN 61000-4-4 Electrical fast transient / burst immunity test - Basic EMC
Publication
1995
• EN 61000-4-5 Surge immunity test 1995
• EN 61000-4-6 Immunity to conducted disturbances, induced by radio-frequency
fields
1996
• EN 61000-4-8 1993
• EN 61000-4-11 Voltage dips, short interruptions and voltage variations immunity
tests
1994
Certifications
Refer to the product page at www.zyxel.com.

ZYWALL 10/10 II/50 Internet Security Gateway
vi ZyXEL Limited Warranty
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon
proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,
ZyXEL will, at its discretion, repair or replace the defective products or components without charge for
either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally
equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to
abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be
insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty
will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor.
All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage
Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country
to country.
Online Registration
Register online at www.zyxel.com for free future product updates and information.

ZYWALL 10/10 II/50 Internet Security Gateway
Customer Support vii
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Information in Menu 24.2.1 – System Information.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
E-MAIL
SUPPORT/SALES TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL
[email protected]m.tw [phone] www.zyxel.com
www.europe.zyxel.com
WORLDWIDE
[e-mail] [phone] ftp.europe.zyxel.com
ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park, Hsinchu
300, Taiwan
[email protected]m [phone]
800-255-4101 www.zyxel.com
NORTH
AMERICA
[e-mail] [phone] ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
[email protected] [phone] www.zyxel.dk
SCANDINAVIA
[e-mail] [phone] ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark
[email protected] [phone] www.zyxel.de
GERMANY
[e-mail] [phone]
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany
[email protected]m.my [phone] www.zyxel.com.my
MALAYSIA
[e-mail] [phone]
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia

ZYWALL 10/10 II/50 Internet Security Gateway
viii Table of Contents
Table of Contents
Copyright .....................................................................................................................................................ii
Federal Communications Commission (FCC) Interference Statement .................................................iii
Information for Canadian Users ...............................................................................................................iv
ZyXEL Limited Warranty .........................................................................................................................vi
Customer Support .....................................................................................................................................vii
List of Figures ...........................................................................................................................................xvi
List of Tables ...........................................................................................................................................xxiii
List of Diagrams ....................................................................................................................................xxvii
Preface .....................................................................................................................................................xxix
GETTING STARTED...................................................................................................................................... I
Chapter 1 Getting to Know Your ZyWALL ...........................................................................................1-1
1.1 The ZyWALL 10/10 II/50 Internet Security Gateway................................................................1-1
1.2 Features.......................................................................................................................................1-1
1.3 Applications ................................................................................................................................1-4
1.3.1 Secure Broadband Internet Access via Cable or DSL Modem ...........................................1-4
1.3.2 VPN Application.................................................................................................................1-5
Chapter 2 Hardware Installation ............................................................................................................2-1
2.1 Front Panel LEDs and Back Panel Ports.....................................................................................2-1
2.1.1 Front Panel LEDs................................................................................................................2-1
2.2 ZyWALL Rear Panel and Connections.......................................................................................2-2
2.3 Additional Installation Requirements..........................................................................................2-6
Chapter 3 Initial Setup.............................................................................................................................3-1

ZYWALL 10/10 II/50 Internet Security Gateway
Table of Contents ix
3.1 Turning On Your ZyWALL ....................................................................................................... 3-1
3.1.1 Initial Screen....................................................................................................................... 3-1
3.1.2 Entering the Password ........................................................................................................ 3-1
3.2 Navigating the SMT Interface .................................................................................................... 3-2
3.2.1 Main Menu ......................................................................................................................... 3-3
3.2.2 System Management Terminal Interface Summary ........................................................... 3-3
3.2.3 SMT Menus at a Glance .....................................................................................................3-5
3.3 Changing the System Password.................................................................................................. 3-7
3.4 Resetting the ZyWALL .............................................................................................................. 3-8
3.4.1 Methods of Restoring Factory-Defaults ............................................................................. 3-8
3.4.2 Procedure To Use The Reset Button .................................................................................. 3-9
Chapter 4 General And WAN Setup....................................................................................................... 4-1
4.1 System Name.............................................................................................................................. 4-1
4.2 Dynamic DNS ............................................................................................................................ 4-1
4.2.1 DYNDNS Wildcard............................................................................................................ 4-2
4.3 General Setup ............................................................................................................................. 4-2
4.4 WAN Setup ................................................................................................................................ 4-5
Chapter 5 LAN Setup .............................................................................................................................. 5-1
5.1 Introduction ................................................................................................................................ 5-1
5.2 LAN Port Filter Setup ................................................................................................................ 5-1
5.3 TCP/IP and DHCP for LAN....................................................................................................... 5-1
5.3.1 Factory LAN Defaults ........................................................................................................ 5-2
5.3.2 DHCP Configuration .......................................................................................................... 5-2
5.3.3 IP Address and Subnet Mask.............................................................................................. 5-2
5.3.4 Private IP Addresses........................................................................................................... 5-3
5.3.5 RIP Setup............................................................................................................................ 5-4
5.3.6 IP Multicast ........................................................................................................................ 5-4

ZYWALL 10/10 II/50 Internet Security Gateway
x Table of Contents
5.3.7 IP Alias................................................................................................................................5-5
5.4 TCP/IP and DHCP Ethernet Setup Menu....................................................................................5-5
5.4.1 IP Alias Setup......................................................................................................................5-7
Chapter 6 Internet Access ........................................................................................................................6-1
6.1 Internet Access Setup..................................................................................................................6-1
6.1.1 Ethernet Encapsulation........................................................................................................6-1
6.1.2 PPTP Encapsulation............................................................................................................6-2
6.1.3 Configuring the PPTP Client ..............................................................................................6-3
6.1.4 PPPoE Encapsulation..........................................................................................................6-3
6.2 Basic Setup Complete .................................................................................................................6-5
ADVANCED APPLICATIONS......................................................................................................................II
Chapter 7 Remote Node Setup ................................................................................................................7-1
7.1 Remote Node Profile...................................................................................................................7-1
7.1.1 Ethernet Encapsulation........................................................................................................7-1
7.1.3 PPTP Encapsulation............................................................................................................7-5
7.2 Editing TCP/IP Options (with Ethernet Encapsulation)..............................................................7-7
7.2.1 Editing TCP/IP Options (with PPTP Encapsulation) ..........................................................7-8
7.2.2 Editing TCP/IP Options (with PPPoE Encapsulation) ......................................................7-10
7.3 Remote Node Filter...................................................................................................................7-10
Chapter 8 IP Static Route Setup..............................................................................................................8-1
8.1 IP Static Route Setup ..................................................................................................................8-2
Chapter 9 Network Address Translation (NAT) ....................................................................................9-1
9.1 Introduction.................................................................................................................................9-1
9.1.1 NAT Definitions .................................................................................................................9-1
9.1.2 What NAT Does..................................................................................................................9-2
9.1.3 How NAT Works................................................................................................................9-2
9.1.4 NAT Application.................................................................................................................9-3