ZyXEL Communications ZyXEL Prestige 310 User manual

Prestige 310 Broadband Internet Access Router
Prestige 310
User's Guide
Version 2.30
ZyXEL
TOTAL INTERNET ACCESS SOLUTION

Prestige 310 Broadband Internet Access Router
ii
Prestige 310
Broadband Internet Access Router
Copyright
Copyright © 1999 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval
system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL
Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the
right to make changes in any products described herein without notice. This publication is subject to change without
notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of their
respective owners.

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Federal Communications Commission (FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
lThis device may not cause harmful interference.
lThis device must accept any interference received, including interference that may cause undesired operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and the receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Notice 2
Shielded RS-232 cables are required to be used to ensure compliance with FCC Part 15, and it is the responsibility of
the user to provide and use shielded RS-232 cables.

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Information for Canadian Users
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee
that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. In some
cases, the company's inside wiring associated with a single line individual service may be extended by means of a
certified connector assembly. The customer should be aware that the compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines,
and internal metallic water pipe system, if present, are connected together. This precaution may be particularly
important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection
authority, or electrician, as appropriate.
Note
This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set out in the
radio interference regulations of Industry Canada.

Prestige 310 Broadband Internet Access Router
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Prestige 310 Broadband Internet Access Router
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Declaration of Conformity
We, the Manufacturer/Importer
ZyXEL Communications Corp.
No. 6, Innovation Rd. II,
Science-Based Industrial Park,
Hsinchu, Taiwan, 300 R.O.C
declare that the product
Prestige 310
is in conformity with
(reference to the specification under which conformity is declared)
Standard Standard Item Version
•EN 55022 Radio disturbance characteristics –Limits and method of
measurement. 1994
•EN 61000-3-2 Disturbance in supply system caused by household appliances
and similar electrical equipment “Harmonics”.1995
•EN 61000-3-3 Disturbance in supply system caused by household appliances
and similar electrical equipment “Voltage fluctuations”.1995
•EN 61000-4-2 Electrostatic discharge immunity test –Basic EMC Publication 1995
•EN 61000-4-3 Radiated, radio-frequency, electromagnetic field immunity test 1996
•EN 61000-4-4 Electrical fast transient / burst immunity test - Basic EMC
Publication 1995
•EN 61000-4-5 Surge immunity test 1995
•EN 61000-4-6 Immunity to conducted disturbances, induced by radio-frequency
fields 1996

Prestige 310 Broadband Internet Access Router
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•EN 61000-4-8 1993
•EN61000-4-11 Voltage dips, short interruptions and voltage variations immunity
tests 1994
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of
purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its
discretion, repair or replace the defective products or components without charge for either parts or labor, and to
whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any
replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely
at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged
by an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in
lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a
particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of
character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card for your
Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the
unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will
be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or
replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and territories
only). If the customer desires some other return destination beyond the U.S. borders, the customer shall bear the cost of
the return shipment. This warranty gives you specific legal rights, and you may also have other rights that vary from
state to state

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Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL
Communications Corporation offices worldwide, in one of the following ways:
Method International North America Scandinavia
E-Mail-Tech
Support [email protected]
[email protected]
(Europe)
[email protected] [email protected]
E-Mail-
Sales [email protected] [email protected] [email protected]
Web Site www.zyxel.com www.zyxel.com www.zyxel.dk
Phone [phone] Ext.266 [phone]
800-255-4101
[phone]
Fax [phone] [phone] [phone]
FTP - Software
and ROM upgrades ftp.zyxel.dk ftp.zyxel.com ftp.zyxel.dk
Regular
Mail ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, Taiwan 300,
R.O.C.
ZyXEL
Communications
Inc.,
1650 Miraloma
Avenue, Placentia,
CA 92870,
U.S.A.
ZyXEL Communications A/S
Columbusvej 5,
2860 Soeborg,
Copenhagen, Denmark

Prestige 310 Broadband Internet Access Router
Table of Contents xi
Table of Contents
Declaration of Conformity.......................................................................................................vii
Table of Contents......................................................................................................................xi
List of Figures........................................................................................................................xvii
List of Tables............................................................................................................................xx
Preface ...................................................................................................................................xxii
Chapter 1.................................................................................................................................1-1
Getting to Know Your Router.................................................................................................1-1
1.1 Prestige 310 Broadband Router ....................................................................................1-1
1.2 Features of Prestige 310...............................................................................................1-1
1.3 Applications for Prestige 310.........................................................................................1-3
1.3.1 Internet Access..................................................................................................... 1-3
Chapter 2.................................................................................................................................2-1
Hardware Installation & Initial Setup .....................................................................................2-1
2.1 Front Panel LEDs and Back Panel Ports........................................................................2-1
2.1.1 Front Panel LEDs................................................................................................. 2-1
2.2 Prestige 310 Rear Panel and Connections ....................................................................2-2
2.3 Additional Installation Requirements..............................................................................2-4
2.4 Stacking ZyXEL Routers ...............................................................................................2-5
2.5 Power On Your Prestige................................................................................................2-5
2.6 Navigating the SMT Interface ........................................................................................2-8
2.6.1 Main Menu........................................................................................................... 2-9

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2.6.2 System Management Terminal Interface Summary ................................................2-9
2.7 Changing the System Password..................................................................................2-10
2.8 General Setup.............................................................................................................2-11
2.9 WAN Setup.................................................................................................................2-12
2.10 LAN Setup...............................................................................................................2-13
2.10.1 LAN Port Filter Setup......................................................................................2-13
2.11 Protocol Dependent LAN Setup...............................................................................2-14
Chapter 3 Internet Access......................................................................................................3-1
3.1 TCP/IP and DHCP for LAN............................................................................................3-1
3.1.1 Factory LAN Defaults ...........................................................................................3-1
3.1.2 IP Address and Subnet Mask .................................................................................3-1
3.1.3 RIP Setup..............................................................................................................3-2
3.1.4 DHCP Configuration.............................................................................................3-3
3.2 TCP/IP and DHCP Ethernet Setup ................................................................................3-4
3.3 Internet Access Setup ...................................................................................................3-8
3.4 WAN Port Filter ............................................................................................................3-10
3.5 Single User Account....................................................................................................3-11
3.5.1 Advantages of SUA.............................................................................................3-12
3.5.2 Single User Account Configuration......................................................................3-13
Chapter 4.................................................................................................................................4-1
IP Static Route Setup..............................................................................................................4-1
4.1 IP Static Route Setup....................................................................................................4-2
Chapter 5.................................................................................................................................5-1

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Table of Contents xiii
Multiple SUA Servers..............................................................................................................5-1
5.1 Multiple Servers behind SUA.........................................................................................5-1
5.1.1 Configuring a Server behind SUA......................................................................... 5-1
Chapter 6.................................................................................................................................6-1
Filter Configuration ................................................................................................................6-1
6.1 About Filtering...............................................................................................................6-1
6.2 Configuring a Filter Set..................................................................................................6-2
6.2.1 Filter Rules Summary Menu................................................................................. 6-5
6.2.2 Configuring a Filter Rule...................................................................................... 6-6
6.3 Filter Types and SUA ....................................................................................................6-7
6.3.1 TCP/IP Filter Rule................................................................................................ 6-7
6.3.2 Generic Filter Rule ..............................................................................................6-11
6.4 Applying a Filter and Factory Defaults .........................................................................6-13
6.4.1 Ethernet traffic.....................................................................................................6-13
6.4.2 WAN Port Filters.................................................................................................6-15
Chapter 7.................................................................................................................................7-1
System Maintenance ..............................................................................................................7-1
7.1 System Status...............................................................................................................7-2
7.2 System Information and Console Port Speed.................................................................7-4
7.2.1 System Information .............................................................................................. 7-4
7.2.2 Console Port Speed............................................................................................... 7-6
7.3 Log and Trace.................................................................................................................7-7
7.3.1 Viewing Error Log .................................................................................................. 7-7

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7.3.2 UNIX Syslog............................................................................................................7-8
7.4 Diagnostic.....................................................................................................................7-9
7.5 Backup Configuration..................................................................................................7-10
7.6 Restore Configuration .................................................................................................7-11
7.7 Software Update .........................................................................................................7-11
7.7.1 Uploading the Router Firmware...........................................................................7-12
7.7.2 Uploading Router Configuration File...................................................................7-12
7.7.3 TFTP Transfer.....................................................................................................7-13
7.8 Command Interpreter Mode.........................................................................................7-15
7.9 Boot commands..........................................................................................................7-16
Chapter 8.................................................................................................................................8-1
Telnet Configuration and Capabilities ...................................................................................8-1
8.1 About Telnet Configuration............................................................................................8-1
8.2 Telnet Under SUA .........................................................................................................8-2
8.3 Telnet Capabilities.........................................................................................................8-2
8.3.1 Single Administrator .............................................................................................8-2
8.3.2 System Timeout.....................................................................................................8-2
Chapter 9.................................................................................................................................9-1
Troubleshooting .....................................................................................................................9-1
9.1 Problems Starting Up the Prestige.................................................................................9-1
9.2 Problems with the LAN Interface ...................................................................................9-2
9.3 Problems with the WAN interface ..................................................................................9-2
Appendix A ............................................................................................................................... A

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Acronyms and Abbreviations ..................................................................................................A
Appendix B ...............................................................................................................................C
Hardware Specifications..........................................................................................................C
Index..........................................................................................................................................E

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List of Figures/Tables xvii
List of Figures
Figure 1-1 Internet Access Application .................................................................................................. 1-3
Figure 2-1 Front Panel........................................................................................................................... 2-1
Figure 2-2 Prestige 310 Rear Panel and Connections.............................................................................. 2-3
Figure 2-3 Initial Screen........................................................................................................................ 2-6
Figure 2-4 Login Screen........................................................................................................................ 2-7
Figure 2-5 Prestige 310 Main Menu....................................................................................................... 2-9
Figure 2-6 Menu 23 - System Security .................................................................................................2-10
Figure 2-7 Menu 1 –General Setup ......................................................................................................2-11
Figure 2-8 Menu 2 –WAN Setup..........................................................................................................2-12
Figure 2-9 Menu 3 - LAN Setup ...........................................................................................................2-13
Figure 2-10 Menu 3.1 –LAN Port Filter Setup......................................................................................2-13
Figure 3-1 Menu 3 - LAN Setup (10/100Mbps Ethernet)........................................................................ 3-4
Figure 3-2 Menu 3.2 –TCP/IP and DHCP Ethernet Setup...................................................................... 3-5
Figure 3-3Menu 4 –Internet Access Setup............................................................................................. 3-8
Figure 3-4Menu 4.1 –WAN Port Filter.................................................................................................3-10
Figure 3-5 Single User Account Topology............................................................................................3-11
Figure 3-6Menu 4 –Internet Access Setup for Single User Account......................................................3-13
Figure 4-1 Example of Static Routing Topology..................................................................................... 4-1
Figure 4-2 Menu 12 - IP Static Route Setup ........................................................................................... 4-2
Figure 4-3 Menu 12. 1 - Edit IP Static Route.......................................................................................... 4-3
Figure 5-1 Multiple Server Configuration .............................................................................................. 5-2

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xviii List of Figures/Tables
Figure 6-1 Menu 21 - Filter Set Configuration........................................................................................6-2
Figure 6-2 Menu 21.1 - Filter Rules Summary........................................................................................6-3
Figure 6-3 Menu 21.2 - Filter Rules Summary........................................................................................6-3
Figure 6-4 Menu 21.3 - Filter Rules Summary........................................................................................6-4
Figure 6-5 Protocol and Device Filter Sets..............................................................................................6-7
Figure 6-6 Menu 21.1.1 - TCP/IP Filter Rule..........................................................................................6-8
Figure 6-7 Menu 21.4.1 - Generic Filter Rule ....................................................................................... 6-11
Figure 6-8 Filtering Ethernet traffic......................................................................................................6-14
Figure 6-9 Filtering WAN Port traffic...................................................................................................6-15
Figure 7-1 Menu 24 - System Maintenance.............................................................................................7-1
Figure 7-2 Menu 24.1 - System Maintenance –Status............................................................................7-2
Figure 7-3 Menu 24.2 –System Information and Console Port Speed .....................................................7-4
Figure 7-4 Menu 24.2.1 System Maintenance - Information....................................................................7-5
Figure 7-5 Menu 24.2.2 –System Maintenance –Change Console Port Speed......................................7-6
Figure 7-6 Examples of Error and Information Messages........................................................................7-7
Figure 7-7 Menu 24.3.2 - System Maintenance - Syslog and Accounting ................................................7-8
Figure 7-8Menu 24.4 - System Maintenance - Diagnostic.......................................................................7-9
Figure 7-9 Menu 24.5 - System Maintenance - Backup Configuration................................................. 7-10
Figure 7-10 Menu 24.6 - System Maintenance - Restore Configuration................................................. 7-11
Figure 7-11 Menu 24.7 - System Maintenance - Upload Firmware.......................................................7-12
Figure 7-12 Menu 24.7.1 - System Maintenance - Upload Router Firmware..........................................7-12
Figure 7-13 Menu 24.7.2 - System Maintenance - Upload Router Configuration File ...........................7-13
Figure 7-14 Command mode............................................................................................................... 7-15

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List of Figures/Tables xix
Figure 7-15 Boot module commands....................................................................................................7-16
Figure 8-1 Telnet Configuration on a TCP/IP Network........................................................................... 8-1

Prestige 310 Broadband Internet Access Router
xx List of Figures/Tables
List of Tables
ZyXEL Communications Corp................................................................................................................ vii
Science-Based Industrial Park,................................................................................................................vii
Table 2-1 LED functions........................................................................................................................2-1
Table 2-2 Main Menu Commands ..........................................................................................................2-8
Table 2-3 Main Menu Summary.............................................................................................................2-9
Table 2-4 General Setup Menu Field .................................................................................................... 2-11
Table 3-1 LAN DHCP Setup Menu Fields..............................................................................................3-6
Table 3-2 LAN TCP/IP Setup Menu Fields.............................................................................................3-7
Table 3-3 Internet Access Setup Menu Fields .........................................................................................3-9
Table 3-4 Single User Account Menu Fields.........................................................................................3-13
Table 4-1 IP Static Route Menu Fields....................................................................................................4-3
Table 5-1 Services vs. Port number.........................................................................................................5-3
Table 6-1 Abbreviations Used in the Filter Rules Summary Menu...........................................................6-5
Table 6-2 Abbreviations Used If Filter Type Is IP ...................................................................................6-6
Table 6-3Abbreviations Used If Filter Type Is GEN................................................................................6-6
Table 6-4 TCP/IP Filter Rule Menu Fields..............................................................................................6-9
Table 6-5 Generic Filter Rule Menu Fields...........................................................................................6-12
Table 7-1 System Maintenance - Status Menu Fields ..............................................................................7-3
Table 7-2 Fields in System Maintenance.................................................................................................7-6
Table 7-3 System Maintenance Menu Syslog Parameters........................................................................7-8
Table 7-4 System Maintenance Menu Diagnostic....................................................................................7-9