ZyXEL Communications SP-200E User manual

SP-200E
Statement Printer
User’s Guide
Version 1.00
7/2006
Edition 1
Copyright © 2006 ZyXEL Communications Corporation. All rights reserved.

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SP-200E User’s Start Guide
1 Introducing the SP-200E
The SP-200E is a 2-inch thermal printer with an integrated, easy-to-use, push-button control panel. It lets you
generate subscriber accounts and print account information with the push of a button. It is also compact and
portable and does not need a computer or printer. It is ideal for offices, coffee shops, libraries, hotels and
airport terminals that provide Internet access for customers.
You can connect multiple SP-200Es to a single hotspot or service gateway to generate accounts in different
locations.
2 Hardware Descriptions and Connections
2.1 Front Panel
1Cover
2Paper roll housing
3Printing head
4Buttons A~C
5Cover release button
6Tear bar
1
2
3
4
5
6

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Table 1 Rear Panel Hardware
2.2 Rear Panel
1Reset button
2Power switch
3DC power socket
4Ethernet port (RJ-45)
5PS/2 keypad port
Label Description
RST Press this button for 10 seconds to restore the factory default settings. The default IP
address is 192.168.1.1.
ON OFF Use this power switch to turn the printer on or off.
DC Use the printer’s included power adaptor to connect this power socket to a power supply.
POE RJ-45 port Use an Ethernet cable to connect this port to the gateway. You can use a mid-span POE
(Power Over Ethernet) injector (not included) instead of the power adaptor.
Yellow LED: 100 Mbps Link/ACT. This LED comes on when there is a 100 Mbps connection
and blinks when sending or receiving traffic.
Green LED: 10 Mbps Link/ACT, green. This LED comes on when there is a 10 Mbps
connection and blinks when sending or receiving traffic.
PS/2 keypad port Connect an optional PS/2 keypad to this port. Refer to the hotspot gateway User’s Guide for
information on how to configure the gateway for use with the SP-200E and the optional PS/
2 keypad.
1 2 3 4 5

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2.3 Front Panel Push-Buttons
Push the power switch to ON. The buttons on the front panel light up when the statement printer is receiving
power. The following table describes push-button’s LED status and functions.
Note: If the printer prints continuously for two minutes, you must stop printing for at least eight minutes.
Table 2 Front Panel Push-Buttons
3 Loading Paper Rolls
Use the following steps to prepare the statement printer for use with a gateway.
LED Status Printer mode Function
All Button
LEDs Off
Off All of the printer’s functions are stopped.
Hold button Adown while you turn on the power to have the printer print a self-
test.
All Button
LEDs On
(Green)
On (Ready) Push a button to create a customer account with the configured account service
period. Refer to the gateway User’s Guide for information on how to configure the
gateway for use with the SP-200E.
Button A
Blinking
(Green)
Out of paper/
Cover open
No function.
1Push the cover release button. 2Open the cover.

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4 Web Configurator
The web configurator allows you to change the SP-200E’s IP address or encryption key. You should also
change the SP-200E’s password.
4.1 Web Configurator Login
Follow the steps below to access and use the web configurator.
Note: The SP-200E allows only one web configurator session at a time.
1Give your computer a static IP address between 192.168.1.1 and 192.168.1.254 (but do not use
192.168.1.7) and connect your computer directly to the Ethernet port.
2Launch your web browser and type 192.168.1.7 as the web address..
3A login screen displays. Type “admin” (default) as the user name and "1234" (default) as the password.
The user name and password are case sensitive.
3Set a paper roll in the printer so that it unrolls
from the bottom.
4Pull some paper out to start the roll.
Press down on the middle of the cover to close it (do
not press on only one side of the cover). Press firmly
until you feel the cover lock into the closed position.
5Hold button Adown to print a self-test. Pull the paper
down across the tear bar from one side to the other
to cut it.

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• Click Setup to log in if you want to configure the SP-200E (see section 4.2).
• Click Firmware Upgrade if you want to upload firmware (see section 4.3).
Note: The SP-200E automatically logs you out if there is no activity for longer than five minutes after
you log in. If this happens, simply log back in again.
4.2 Configuration
The Setup screen displays after you enter the user name and password and click Setup.

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Table 3 Setup Screen
4.3 Firmware Upload
To upgrade the firmware, you first have to download the latest firmware from www.zyxel.com and then
use the web configurator to upload it to the SP-200E. The firmware will include the device name (SP-
200E) and end with a .bin extension.
LABEL DESCRIPTION
IP Address The SP-200E uses a static IP address. Enter the IP address in dotted decimal
notation. The default is 192.168.1.7. You must also enter it in the hotspot or service
gateway.
Subnet Mask Enter the subnet mask in dotted decimal notation. The default is 255.255.255.0.
Destination IP address Enter the IP address of the hotspot or service gateway.
Port Enter the port number that the SP-200E uses when communicating with the hotspot
or service gateway. The hotspot or service gateway must also use the same port
number.
Encryption Turn on the encryption to encode the communications between the SP-200E and the
hotspot or service gateway. When you use the encryption, the data is unreadable to
anyone that does not know the secret key. This protects against people stealing
account information or creating illegitimate accounts. To use encryption, you must
also configure the secret key in the following field and on the hotspot or service
gateway.
Secret key When you use encryption, enter a code here. You can use up to 8 ASCII characters.
You must also configure the same code as the secret key on the hotspot or service
gateway.
Apply Click Apply to save the changes.
Renew Password Enter a new password for accessing the SP-200E. This field is case-sensitive. Make
sure you keep your password in a safe place. If you lose or forget it, you will need to
press the RST (reset) button on the SP-200E rear panel to restore the default
settings. This erases all of your configuration.
Confirm Password Retype your password to make sure you have entered it correctly.
Apply Click Apply to save the changes.

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After you enter the user name and password and click Firmware Upgrade in the login screen, you need to wait
a moment and click Continue to display the Firmware Upgrade screen.
Specify the name of the firmware file in the Local PC File Path field or click Browse to locate the file and click
Apply to start the file transfer process. The firmware must be a binary file and should have a .bin extension.
Note: WARNING!
Do not close the browser or disconnect or turn off the SP-200E, as interrupting the file
upload process may PERMANENTLY damage the device.
When the upgrade is completed successfully, click Re Login to return to the login screen where you can check
the firmware version.
5 Specifications
Table 4 Specifications
Power Adapter MUT15-050250
Power Adapter Input Voltage AC 100 ~ 240 Volts
Power Adapter Output Power 5V, 2.5A
Power Consumption 12 Watts Max.
Power Over Ethernet (POE) Compatible with mid-span Power Over Ethernet (PoE) injectors (receives
power on pins 4, 5, 7 and 8)
Front Interfaces 3 Button x 3
Back Panel Interfaces Reset button, Power switch, DC power input socket, RJ-45 port, PS/2 port
Printing method Direct thermal
Recommended Thermal Paper FD410

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Paper Width 58(+0/-1) mm
Printing Width 48 mm
Paper Length 50 m max.
Number of Statements Per Paper
Roll
A single account statement is around 15 cm in length. You should be able to
print about 333 account statements on a 50 m paper roll.
Paper Roll Outside Diameter 63(+2/-2) mm
Paper Roll Inside Diameter 12(+0.5/-0) mm
Printing Speed 25.4 mm / second
Dot Resolution 8 dots / mm (203 dpi)
Dot Configuration 384 dots / line
Paper Detection Photo interrupter
Thermal Head Service Life 108 pulses or 50 Km
Paper Thickness 65 um
Dot Resolution 8 (dots / mm) (203 dpi)
Communication Interface Ethernet port (RJ-45)
LED on port
100 Mbps Link/ACT, yellow,
10 Mbps Link/ACT, green
Supported Protocols: ARP, IP, ICMP, UDP, TCP, HTTP
Communication Cable Type Ethernet
Communication Cable Length up to 100 meters
PS/2 Keypad Interface PS/2 port for optional 16 Key, PS/2 keypad
PS/2 Keypad Interface Acceptable
Characters
0123456789+*/. “Enter”
Dimensions 109(W) × 155(D) × 90(H) mm
Operating Temperature 0 to 50 degrees Celsius
Storage Temperature -20 to 60 degrees Celsius
Operational Humidity 10 ~ 80 RH (non condensing)
Storage Humidity 10 ~ 95 RH (non condensing)
Certification VCCI, C-Tick, CE, FCC,CSA

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6 Troubleshooting
Table 5 Troubleshooting
7 Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from
lightning.
• Connect ONLY suitable accessories to the device.
• Never touch the thermal printing head immediately after printing because it becomes very hot.
• Make sure that the thermal printing head is cool before inserting a paper roll or cleaning the thermal printer.
• Do not connect the statement printer’s RJ-45 connector to the telephone network.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• The PoE (Power over Ethernet) devices that supply or receive power and their connected Ethernet cables must
all be completely indoors.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in North America or 230V
AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can
walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution.
• If the power adaptor or cord is damaged, remove it from the power outlet.
Problem Corrective Action
The push-button
LEDs are off.
Make sure that you have the correct power adaptor connected to the printer and plugged in
to an appropriate power source. Check all cable connections.
If the front panel button LEDs still do not turn on, you may have a hardware problem. In this
case, you should contact your local vendor.
I cannot print the
account information
using the statement
printer.
Check that the statement printer is connected to the gateway.
Make sure there is enough printing paper in the statement printer.
Make sure you set the gateway to require authentication before allowing Internet access,
see the Wizard Setup screens or the Authentication chapter (refer to the gateway User’s
Guide).