ZyXEL Communications VANTAGE CNM 2.0 - User manual

Vantage CNM 2.0
Centralized Network management
Quick Start Guide
Version: 2.0.00.81.10
July 2004

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QSG Overview
1Introduction to Vantage........................................................................................ 4
2Vantage Requirements ......................................................................................... 4
2.1 Vantage Server Requirements ........................................................................ 4
2.2 Vantage Client Requirements.......................................................................... 4
2.3 ZyXEL device requirements............................................................................. 5
3Vantage Installation Procedure ........................................................................... 6
3.1 Extracting Vantage........................................................................................... 7
3.2 Installation Wizard............................................................................................ 9
4Starting and Stopping Vantage ......................................................................... 23
4.1 Vantage Status Screen.................................................................................. 24
5Accessing Vantage ............................................................................................. 25
5.1 IP Address ..................................................................................................... 25
5.2 Login .............................................................................................................. 25
5.3 Install Java Plug In......................................................................................... 26
5.4 HTTPS Certificates ........................................................................................ 28
5.5 Activate Vantage............................................................................................ 29
6MyZyXEL.com...................................................................................................... 31
6.1 A Note on Numbers ....................................................................................... 31
6.2 Login .............................................................................................................. 32
6.3 Register Vantage ........................................................................................... 33
6.4 Generate Keys to Activate Vantage............................................................... 36
6.5 Reinstall Vantage........................................................................................... 37
7Uninstalling Vantage........................................................................................... 38
List of Figures
Figure 1 Extracting Vantage....................................................................................................... 7
Figure 2 Extracting Vantage Icon............................................................................................... 7
Figure 3 Vantage Pings Hostname ............................................................................................. 8
Figure 4 Vantage CNM Logo..................................................................................................... 9
Figure 5 Wizard 1: Before You Begin...................................................................................... 10
Figure 6 Existing MySQL Server Detected.............................................................................. 10
Figure 7 – Path Space Error .....................................................................................................11

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Figure 8 Select Folder .............................................................................................................. 12
Figure 9 Existing syslog Found................................................................................................ 13
Figure 10 Configure the syslog Server Found.......................................................................... 14
Figure 11 Not Using the syslog Server Found ......................................................................... 16
Figure 12 Configure FTP Server .............................................................................................. 17
Figure 13 Configure Mail Server ............................................................................................. 18
Figure 14 Configure Vantage Server Public IP Address .......................................................... 19
Figure 15 Server Configuration Summary ............................................................................... 20
Figure 16 Pre-Installation Summary ........................................................................................ 21
Figure 17 Vantage Installing ....................................................................................................22
Figure 18 Install Complete ....................................................................................................... 23
Figure 19 Starting & Stopping Vantage ................................................................................... 24
Figure 20 Vantage Status ......................................................................................................... 24
Figure 21 Security Alert ........................................................................................................... 25
Figure 22 Login........................................................................................................................ 26
Figure 23 Java Plug-in.............................................................................................................. 26
Figure 24 Typical Plug-in Installation...................................................................................... 27
Figure 25 Plug-in Installing...................................................................................................... 28
Figure 26 Security Warning 1 .................................................................................................. 29
Figure 27 Security Warning 2 .................................................................................................. 29
Figure 28 Activate Vantage......................................................................................................30
Figure 29 Main Screen ............................................................................................................. 31
Figure 30 myZyXEL.com Login Page ..................................................................................... 32
Figure 31 E-Mail Subscription Notice ..................................................................................... 33
Figure 32 Logged Into myZyXEL.com.................................................................................... 33
Figure 33 Product Registration................................................................................................. 34
Figure 34 Add New Product..................................................................................................... 35
Figure 35 Product Registered ................................................................................................... 35
Figure 36 Product Service Management .................................................................................. 36
Figure 37 Generate Keys to Activate Vantage ......................................................................... 37
Figure 38 Reinstall Product...................................................................................................... 38
Figure 39 Uninstall Folder ....................................................................................................... 38
Figure 40 Remove Vantage...................................................................................................... 39
Figure 41 Uninstall Wait .......................................................................................................... 39
Figure 42 Uninstall Components.............................................................................................. 40
Figure 43 Uninstall Complete .................................................................................................. 40

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1 Introduction to Vantage
Vantage Centralized Network Management 2.0 (CNM) is a browser-based, management
solution that allows you to easily configure, manage and monitor ZyXEL devices from any
location. Vantage Centralized Network Management 2.0 will be referred to as “Vantage
CNM” or simply “Vantage” in this document.
This Quick Start Guide shows you to install and configure Vantage CNM on Redhat Linux
9.0. See Vantage CNM 2.0 Centralized Network management Quick Start Guide, version:
2.0.00.61.00for information onhow toinstalland configure Vantage CNM onWindows XP
professional.
2 Vantage Requirements
2.1Vantage Server Requirements
CPU Intel Pentium 4, 2.6 GHz or faster
RAM 1GB or more
Hard Drive 80GB
Operating System Linux Redhat 9.0
2.2Vantage Client Requirements
CPU Intel Pentium III, 450MHz or faster
RAM 256MB or more
Web Browser "Internet Explorer 6.0 or later

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2.3ZyXEL device requirements
Firmware This Vantage release can manage up to 300 ZyXEL devices.
The ZyXEL device must have Vantage CNM-enabled firmware.
At the time of writing, devices supported were ZyWALL 2,
ZyWALL 2X, ZyWALL 5, ZyWALL 10W, ZyWALL 35, ZyWALL
70 and Prestige 652HW-31/33/37. For more details, see the
Vantage software release notes.
Please read the device release note carefully if you have to
upload new device firmware.
How to activate Vantage on
a device using commands.
Go to command mode (SMT menu 24.8 of most ZyXEL devices)
and issue the following two commands:
1. Enable Vantage on the device by entering “CNM active 1”.
2. If the Vantage server is on the same subnet as the ZyXEL
device enter "CNM ManagerIp x.x.x.x" on the ZyXEL device
where ”x.x.x.x” is the IP address (private or public) the Vantage
server.
If the Vantage server is on a different subnet to the ZyXEL
device, enter "CNM ManagerIp x.x.x.x" on the ZyXEL device
where ”x.x.x.x” is the public IP address of the Vantage server.
If the Vantage CNM server is on a different subnet to the
ZyWALL and is behind a NAT router, enter the WAN IP address
of the NAT router here and configure the NAT router to forward
UDP port 1864 traffic to the Vantage CNM server.
If the ZyXEL device is behind a firewall, you may have to create
a rule on the firewall to allow UDP port 1864 traffic through to
the Vantage CNM server (most (new) ZyXEL firewalls
automatically allow this).

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Encrypt traffic between
Vantage and the device by
doing the following:
1. Go to CI (Command Interface) mode (SMT 24.8 for devices
with SMT menus)
2. Type 'CNM encrymode X' where X = 0 is no encryption, X =1
is DES encryption, X = 2 is 3DES encryption. The ZyXEL device
must use the same encryption method as Vantage.
3.To set the encryption key (if X = 1 or 2) on the ZyXEL device,
type 'CNM encrykey xxxxxxxxx' where ‘xxxxxxxxx’ is the
alphanumeric encryption key (“0” to “9”, “a” to “z” or “A” to “Z”) in
the Vantage server. Type an eight-character alphanumeric (“0”
to “9”, “a” to “z” or "A" to "Z") for DES encryption and a 24-
character alphanumeric for 3DES encryption. The ZyXEL
device must use the same encryption key as Vantage
How to activate Vantage on
a device and encrypt traffic
using the web configurator.1
Log into the device web configurator, click Remote
Management from the navigation panel and then click the CNM
tab. Select Enable, enter the Vantage CNM Server (IP)
Address and select an Encryption Algorithm and Encryption
Key if desired.
The ZyXEL device will not
be able to register with
Vantage if:
o The Vantage CNM server is down.
o The Vantage CNM server IP address is incorrect.
o The Vantage CNM server is behind a NAT router or firewall
that does not forward packets through to the Vantage CNM
server.
o The encryption algorithms and/or encryption keys do not
match between the ZyXEL device and Vantage.
3 Vantage Installation Procedure
Use the Vantage installation wizard to install Vantage CNM 2.0 server software.
In each wizard screen, click Next to proceed to the next screen in the
wizard, click Back to return to the previous screen or click Cancel to
abort the installation and exit the wizard.
1Not available at the time of writing

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You should uninstall any previous versions of Vantage before
beginning.
3.1Extracting Vantage
1. Insert the Vantage CD into the CD-ROM or download the Vantage software and save it to
a folder, for example, /usr/Vantage-2.0.
2. Navigate to this folder using the “cd” command and type the following to extract the
Vantage files.
./Vantage_CNM_2_0.bin
(You may need to make the file executable first using chmod +x Vantage_CNM_2_0.bin)
Figure 1 Extracting Vantage
Alternatively, double-click the Vantage_CNM_2_0.bin icon.
Figure 2 Extracting Vantage Icon
3. Vantage must be able to ping the hostname of your computer; otherwise you see the next
screen.

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Figure 3 Vantage Pings Hostname
4. The Vantage CNM logo appears briefly when extraction begins.

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Figure 4 Vantage CNM Logo
3.2Installation Wizard
5. The first wizard screen appears after successful extraction. You should uninstall any
existing MySQL servers and remove the /etc/my.cnf directory. You should prepare all
FTP, SMTP and syslog server IP addresses and login names/passwords (for syslog on
Windows, you need a Telnet login name and password, for syslog on Linux, you need an
SSH login name and password. You can configure these servers during the wizard
installation or after you install Vantage in the System > Preferences > Servers screen.

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Figure 5 Wizard 1: Before You Begin
If a MySQL server is detected, you see the following screen.
Figure 6 Existing MySQL Server Detected

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6. Select a folder where you would like to install Vantage. Spaces in the folder name or path
are not allowed.
Figure 3 Choose Installation Folder
You will see an error screen as shown next if your installation folder or path has a space.
Figure 7 – Path Space Error

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7. The next screen asks you where you want to create a Vantage link or shortcut. After you
install Vantage you will see a Launch Vantage icon in this folder.
Figure 8 Select Folder
8. You next configure a syslog server. syslog is a logging system that is used by most
versions of UNIX. If Vantage finds an existing syslog server on your computer, you see
the next screen asking you if this is the syslog server you wish to use. If not, choose No.
See the User’s Guide Appendices for examples of setting up syslog
and FTP servers.

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Figure 9 Existing syslog Found
9. If you choose Yes in Figure 9, you will then see the next screen. You must create a Telnet
account set up on the syslog server. Vantage (on Linux) uses SSH (on Windows, Vantage
uses Telnet) to communicate with the syslog server to instruct it to send files to an FTP
server for retrieval. See the appendices in the User’s Guide for details. Follow the
instructions as shown in the screen.

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Figure 10 Configure the syslog Server Found
If you choose No in Figure 9, you will then see the next screen asking you to select the
platform (Linux or Windows) on which the syslog server us running. Then click Next to
continue to the screen shown in Figure 10.
10. The syslog server must be either a syslog server running on Linux or a Kiwi syslog server
for Windows2(see the Kiwi website for details).
Vantage communicates with a Linux syslog server using SSH (Secure SHell), so you must
enable the SSH daemon on the Linux syslog server. This allows the Linux syslog server to
receive logs. For Vantage to receive logs from the Linux syslog server, you must do the
following on the Linux syslog server:
Find row:
/etc/syslog.conf
Add this row after it:
2At the time of writing, only these syslog servers are supported and they are not bundled with
Vantage CNM 2.0.

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local2.* /var/log/vantage.log
Modify the following row:
*.info;mail.none;authpriv.none;cron.none /var/log/messages
To
*.info;mail.none;authpriv.none;cron.none;local2.none
/var/log/messages
Syslogd must support the "-r" option so you need to edit /etc/sysconfig/syslog as follows
find the row,
SYSLOGD_OPTIONS="…"
Modify it as follows:
SYSLOGD_OPTIONS="-r"
Then run "/etc/init.d/syslog stop" and "/etc/init.d/syslog start” to restart syslog.
Vantage communicates with a Windows (Kiwi) syslog server using Telnet, so you must
enable Telnet on the Windows (Kiwi) syslog server (see the QSG for Vantage CNM on
Windows). See the User’s Guide appendices for information on setting up a Kiwi server
on Windows.

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Figure 11 Not Using the syslog Server Found
11. The next screen asks you configure an FTP server. The FTP server is used for syslog log
file downloads to Vantage and firmware uploads from Vantage to ZyXEL device(s).
Follow the instructions in the screen.

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Figure 12 Configure FTP Server
12. The next screen asks you to configure a mail server. The mail server is used to send
notifications. Follow the instructions in the screen.

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Figure 13 Configure Mail Server
13. The next screen asks you to configure the Vantage server public address. This is the IP
address that the ZyXEL devices use to communicate with Vantage. Follow the
instructions in the screen. If Vantage is behind a NAT router, then you need to enter the
public IP address (WAN) of the NAT router.

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Figure 14 Configure Vantage Server Public IP Address
14. The next screen is a summary of the servers you configured in this wizard. Click Next to
continue.

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Figure 15 Server Configuration Summary
15. The next screen asks you to review everything you configured in this wizard before
continuing. Click Install if everything is as intended.