2-Wire HomePortal 3801HGV User manual

Next Generation Triple Play VDSL Gateway
Deliver advanced data, voice, and video services to your
subscribers with the HomePortal®3801HGV intelligent gateway.
Fortified with a variety of performance-enhancing features,
including a dual-core processor for additional system processing
power, DSL analog design optimized for better rate/reach, and a
new HomePNA chipset doubling coax bandwidth and enabling
the support of more in-home streams, the HomePortal 3801HGV
gateway is built for the demanding VDSL applications of today
and tomorrow.
HomePortal 3801HGV
Intelligent Gateway
Main Interfaces
VDSL2•
Ethernet WAN•
HomePNA 3.1•
4 Ethernet LAN Ports•
HyperG 802.11b/g Wireless•
Access Point
2 FXS (VoIP) Lines•
Key Features and Benefits
Intelligent Service Delivery Platform•
Carrier Quality TR-069 and TR-104•
Network Platform
Broadband Media-Ready•
Advanced Quality of Service•
for Managing Voice, IPTV, and
Data Trac
HomePNA Interface for Video•
Distribution Throughout the Home
Optimized DSL Analog Design for•
Better Rate/Reach
Professional-Grade Firewall•
Enhanced VDSL Interoperability•
Low Total Cost of Ownership•
In addition, CMS dramatically simplifies
the process of upgrading CPE—update
files are loaded and pushed quickly and
easily to a few or thousands of CPE. The
update process is invisible to the
end-user, reducing support calls related
to installation and troubleshooting.
Optional Enhanced
Features
Go beyond the triple play by oering
subscribers a suite of gateway-based
services. The flexible HomePortal
gateway platform can also support a
variety of next generation applications
designed to increase stickiness, revenue
per user, and customer satisfaction.
Home Networking
Set up a high-speed home network
quickly and easily; share files, printers,
and a broadband connection with every
computer and network-ready device in
the home.
Parental Controls (Internet
Access Controls and Content
Screening)
Limit access to specific Websites,
monitor browsing history and usage,
and enforce time restrictions on
common applications.
* Configurable power setting to comply with country-specific power requirements.
High-Powered Wireless
Technology
2Wire HyperG®high-powered wireless
technology virtually eliminates wireless
“cold spots” in the home. HomePortal
gateways provide up to seven times the
true power of traditional access points
and increase wireless bandwidth by
using a high power 400mW transmitter.*
(Most wireless access points provide less
than 100mW.) HyperG technology uses a
standards-based, interoperable design,
so even the performance of subscribers’
existing wireless 802.11b and 802.11g
adapters will improve with a HyperG-
enabled HomePortal gateway.
Remote Management
The HomePortal gateway’s TR-069
management interface enables extensive
remote gateway management capabili-
ties as well as full gateway firmware
upgradeability. The HomePortal
intelligent gateway is manageable
through any TR-069-compliant auto-
configuration server, such as industry-
leading 2Wire CMS. A standards-based
suite of carrier class business applications
that centralizes the management,
monitoring, and delivery of services to
customer premises equipment, CMS
enables seamless control over all facets
of broadband service delivery through
the HomePortal gateway.

2Wire, Inc.
1704 Automation Parkway | San Jose, CA 95131 USA
Main 408.428.9500 | Fax [phone] | www.2Wire.com
HomePortal® 3801HGV Intelligent Gateway
Firewall Monitor
Eliminate security issues before they
have a chance to proliferate. Firewall
Monitor watches for suspicious activity
and notifies users about attacks.
Web Remote Access
Get fast, easy access to the HomePortal
network remotely using just a standard
Web browser, an Internet connection,
and network password.
Voice Over IP
Two FXS lines via an RJ-14 jack provide
G.711 or G.729 prioritized voice streams
over SIP or MGCP, making it easy to add
enhanced calling services while lowering
infrastructure costs. 2Wire gateways also
support wireless-wireline convergence.
Technical Specifications
Local Network Interfaces
Ethernet 10/100 with auto-crossover•
(4-port RJ-45)
Wireless 802.11b/g or high-powered•
HyperG® access point
HomePNA 3.1 interface over coax, utilizing•
CopperGate 3210 chipset
VoIP Functionality
Two (2) derived voice lines via embedded•
RJ-14 jack
SIP user agent interoperability with•
Broadsoft Broadworks v11.1, Nortel MCS
5200, Alcatel-Lucent IMS, and Sylantro
servers
Audio codec: G.711, software upgradeable•
to support G.729a
Software upgradeable to support•
back-to-back SIP user agent (proxy
function)
Voice over Wi-Fi support for UMA and IMS•
wireless mobile phones
HyperG Wireless Functionality
802.11g wireless access point, backwards•
compatible with 802.11b
10 power settings available through•
gateway user interface, up to 400mW, for
both 802.11b and 802.11g, configurable
via CMS
WEP64, 128, WPA, 802.1x•
Multi-SSID•
Broadband Network Interfaces
VDSL-DMT per G.993.2 standard•
VDSL Broadband interface over twisted•
pair (RJ-11) or Coax 75Ohm F connector
Broadband Ethernet for FTTP applications•
(RJ-45)
Broadband auto detection feature (RJ-11,•
coax, or RJ-45)
Software Tools and Diagnostics
Greenlight™ provisioning available via•
factory-preloaded configuration files
Bulletin messaging system integrated with•
2Wire CMS for subscriber messaging
Network support tool to monitor and fix•
email and browser application settings
Configuration
Simple Web-based user interface for easy•
configuration and diagnostics
Quick summary page with shortcuts to•
most commonly used features
Network Protocol Support
IPv4, IPv6 capable, TCP, UDP, ARP, ICMP•
DHCP client/server, DNS client/server,•
HTTP client and server
Single IP and multi-IP support•
Multicast IGMP Proxy, IGMP Snooping•
802.1x broadband network authentication•
Diagnostics and Management
Remote management and provisioning via•
SSL connection from 2Wire CMS
(Broadband Forum TR-069)
Supports TR-069 extensions TR-098,•
TR-104, and TR-111
Integrated gateway-based diagnostics•
automatically intervene during error
conditions, intercept subscriber Web
requests, and provide self-guided
resolutions
DNS Ping, ICMP Ping, Traceroute•
Web-based remote gateway technician•
view and remote management
Multi-color indicator lights monitor the•
connection and assist with troubleshooting
Security
Integrated firewall includes stateful packet•
inspection (Layer 4) and local IP spoofing
verification
Supports stealth mode operation•
Unique signed security certificate•
manufactured into each gateway for
TR-069 management authentication
NAT/PAT Support
Standard NAT/PAT between LAN and WAN•
Automated NAT pass-through for LAN•
client-initiated VPN tunnels (IPSec, PPTP,
L2TP), SIP, H.323, RTP
Easy-to-configure NAT pass-through•
(pinholes) for common applications
(games, servers, etc.)
DMZplus for automatic WAN IP assignment•
to a local PC
Supports most popular ALGs: HTTP, FTP,•
H.323, AIM,
MSGAMES, DIABLO, IPSEC-IKE/ESP, IRC,•
MSN, PPTP, RTP, RTSP, and SIP
Software Upgrade
Secure TR-069 upgrade procedure via•
2Wire CMS
Standard Hardware Features
TR-068-compliant industrial design and•
LED indicators
Horizontal desktop placement, or vertical•
standing via provided stand
External power supply•
Physical Specifications
3.1" x 9.6" x 9.7" (7.8 cm x 24.3 cm x•
24.5 cm); without stand: 1.6" x 8.7" x 8.9"
(4.0 cm x 22.1 cm x 24.6 cm)
1.6 lbs (.70 kg)•
Power Supply
External PSU: 12V, 3A•
Operating Environment
Temperature: 0° to 40° C (32° to 104° F)•
Humidity: 8% to 95%, non-condensing•
Altitude: 197' – 7,000' MSL•
Minimum Requirements
Gateway manual configuration and•
Greenlight installations require a standard
Web browser (HTTP VX or higher)
All computers and devices to be connected•
to the gateway must have an Ethernet
network interface or 802.11b/g wireless
adapter (Windows 98, 2000, ME, XP, Vista,
and Windows 7 only; Mac OS 8.6 to 9.x,
and 10.2 or higher)
Features and specifications are subject to change. © 2009 2Wire, Inc. All rights reserved. 2Wire, the 2Wire logo, and HomePortal, HyperG, and Greenlight are trademarks
and registered trademarks of 2Wire, Inc. in the United States and other jurisdictions throughout the world. All other company names may be trade names or trademarks
of their respective owners. 5100-000865-000-000 12/09
CMS