8e6 Technologies Enterprise Filter Authentication R3000 User manual

® R3000 | Enterprise Filter
USER
GUIDE
Model: R3000
Release 2.0.12 • Manual Version 1.01

ii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE iii
R3000 ENTERPRISE FILTER USER GUIDE
© 20088e6 Technologies
All rights reserved.
Version 1.01, published January 2008
To be used with the R3000 Authentication User Guide version
1.01 for software release 2.0.10
Printed in the United States of America
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this product, the information described in this documentation
is subject to change without notice.
The latest version of this document can be obtained from
http://www.8e6.com/docs/r3000_ug_r2.pdf.
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Part# R3.2.0-UG_v1.01-0801

iv 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE

8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE v
CONTENTS
INTRODUCTORY SECTION ...............................................1
R3000 Enterprise Filter ...............................................................1
About this User Guide ................................................................1
How to Use this User Guide ....................................................... 3
Conventions ...................................................................................... 3
Terminology ...................................................................................... 4
Overview ...................................................................................... 9
Environment Requirements ..................................................... 10
Workstation Requirements .............................................................. 10
Network Requirements .................................................................... 10
Chapter 1: Filtering Operations ............................................... 11
Operational Modes .......................................................................... 11
Invisible Mode ........................................................................... 12
Router Mode ............................................................................. 14
Firewall Mode ........................................................................... 15
Group Types ................................................................................... 17
Global Group ............................................................................ 17
IP Groups ................................................................................. 18
Filtering Profile Types ..................................................................... 19
Static Filtering Profiles .............................................................. 20
Master IP Group Filtering Profile......................................... 20
IP Sub-Group Filtering Profile ............................................. 20
Individual IP Member Filtering Profile ................................. 20
Active Filtering Profiles ............................................................. 21
Global Filtering Profile......................................................... 21
Override Account Profile ..................................................... 21
Time Profile ......................................................................... 21
Lock Profile ......................................................................... 21
Filtering Profile Components ........................................................... 22
Library Categories .................................................................... 23
8e6 Supplied Categories..................................................... 23
Custom Categories ............................................................. 23

CONTENTS
vi 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
Service Ports ............................................................................ 24
Rules ........................................................................................ 24
Minimum Filtering Level ............................................................ 24
Filter Settings ............................................................................ 25
Filtering Rules ................................................................................. 26
Filtering Levels Applied ............................................................ 26
Chapter 2: Logging and Blocking ............................................ 28
Web Access Logging ...................................................................... 28
Instant Messaging, Peer-to-Peer Blocking ...................................... 29
How IM and P2P Blocking Works ............................................. 29
IM Blocking.......................................................................... 29
P2P Blocking....................................................................... 30
Setting up IM and P2P .............................................................. 30
Using IM and P2P ..................................................................... 31
Block IM, P2P for All Users ................................................. 31
Block IM for All Users ................................................... 31
Block P2P for All Users................................................. 32
Block Specified Entities from Using IM, P2P....................... 32
Block IM for a Specific Entity ........................................ 32
Block P2P for a Specific Entity ..................................... 33
Chapter 3: Synchronizing Multiple Units ................................ 34
R3000 Synchronization ................................................................... 34
Synchronization Setup .................................................................... 36
Setting up a Source Server ...................................................... 36
Setting up a Target Server ....................................................... 36
Types of Synchronization Processes .............................................. 37
Filtering Profile Synchronization Process ................................. 37
Library Synchronization Process .............................................. 38
Delays in Synchronization ............................................................... 39
Synchronized, Non-Synchronized Items ......................................... 40
Synchronize All Items ............................................................... 41
Synchronized Items (All) ..................................................... 41
Functionally Synchronized Items ........................................ 41
Non-synchronized Items ..................................................... 42
Synchronize Only Library Items ................................................ 43
Synchronized Items (Library Only) ...................................... 43
Functionally Synchronized Items ........................................ 43
Non-synchronized Items ..................................................... 43
Server Maintenance Procedures ..................................................... 45

CONTENTS
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE vii
Source Server Failure Scenarios .............................................. 45
Establish Backup Procedures ................................................... 45
Use a Backup File to Set up a Source Server .......................... 46
Set up a Target Server as a Source Server ........................ 46
Set up a Replacement Target Server.................................. 47
Set up a New Source Server from Scratch ............................... 47
Set up a Target Server as a Source Server ........................ 47
Chapter 4: Getting Started ....................................................... 48
Initial Setup ..................................................................................... 48
Using the Administrator Console ..................................................... 48
Log On ...................................................................................... 48
Last Library Update message ............................................. 51
Navigation Tips ......................................................................... 53
Access Main Sections ......................................................... 53
Help Features...................................................................... 55
Access Help Topics ...................................................... 55
Tooltips ......................................................................... 56
Screen and Window Navigation .......................................... 57
Topic Links.................................................................... 58
Select Sub-topics.......................................................... 59
Navigate a Tree List...................................................... 60
Tree List Topics and Sub-topics ................................... 61
Navigate a Window with Tabs ...................................... 62
Console Tips and Shortcuts ................................................ 63
Navigation Path ............................................................ 63
Refresh the Console ..................................................... 64
Select Multiple Items..................................................... 64
Copy and Paste Text .................................................... 64
Calculate IP Ranges without Overlaps ......................... 65
Log Off ...................................................................................... 66
GLOBAL ADMINISTRATOR SECTION ..............................67
Introduction ............................................................................... 67
Chapter 1: System screen ........................................................ 68
Control ............................................................................................. 70
Filter window ............................................................................. 71
Local Filtering...................................................................... 72
Disable Local Filtering Options ..................................... 72

CONTENTS
viii 8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
Enable Local Filtering Options...................................... 73
HTTP Filtering ..................................................................... 73
Enable HTTP Packet Splitting Detection ...................... 73
Disable HTTP Packet Splitting Detection ..................... 73
HTTPS Filtering................................................................... 74
Service Control.................................................................... 75
Enable Pattern Blocking ............................................... 75
Disable Pattern Blocking............................................... 76
Target(s) Filtering................................................................ 76
Disable Filtering on Target Servers .............................. 76
Enable Filtering on Target Servers ............................... 76
Block Page Authentication window ........................................... 77
Enter, Edit Block Page Options........................................... 78
Block page .......................................................................... 80
Options page....................................................................... 82
Option 2 ........................................................................ 83
Option 3 ........................................................................ 84
ShutDown window .................................................................... 85
Shut Down the Server ......................................................... 85
Reboot window ......................................................................... 86
Reboot the Server ............................................................... 87
Network ........................................................................................... 89
LAN Settings window ................................................................ 90
Specify LAN Settings .......................................................... 91
NTP Servers window ................................................................ 92
Specify Network Time Protocol Servers.............................. 93
Add an NTP Server....................................................... 93
Remove an NTP Server................................................ 93
Regional Setting window .......................................................... 94
Specify the Time Zone, Language Set................................ 95
Block Page Route Table window .............................................. 96
Add a Router ....................................................................... 97
Remove a Router ................................................................ 97
Administrator ................................................................................... 98
Administrator window ............................................................... 98
Add a Global Administrator Account ................................... 99
Edit a Global Administrator Account ................................... 99
Delete a Global Administrator Account ............................. 100
Secure Logon ................................................................................ 101
Logon Settings window ........................................................... 102
Enable, Disable Password Expiration ............................... 103

CONTENTS
8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE ix
Enable, Disable Account Lockout ..................................... 104
Logon Management ................................................................ 106
View User Account Status, Unlock Username .................. 107
View Account Status................................................... 107
Unlock a Username .................................................... 107
View Locked IP Address, Unlock IP Address.................... 108
View Locked IPs ......................................................... 108
Unlock an IP Address ................................................. 108
Diagnostics .................................................................................... 109
System Command window ..................................................... 110
Perform a Diagnostic Test, View Data .............................. 111
Command Selections ........................................................ 112
Ping............................................................................. 112
Trace Route ................................................................ 112
Process list ................................................................. 112
TOP CPU processes .................................................. 113
NIC configuration ........................................................ 113
Active connections...................................................... 113
Routing table............................................................... 113
Current memory usage ............................................... 114
CPU usage ................................................................. 114
System performance................................................... 114
Recent logins .............................................................. 114
View Log File window ............................................................. 115
View Log Results .............................................................. 116
Troubleshooting Mode window ............................................... 118
Use the Troubleshooting Mode ......................................... 119
Active Profile Lookup window ................................................. 120
Verify Whether a Profile is Active...................................... 121
Admin Audit Trail window ....................................................... 124
Admin Audit Trail............................................................... 124
Specify FTP Criteria.................................................... 125
FTP the Log on Demand ............................................ 125
View .................................................................................. 126
View the Log of Administrator Changes ..................... 126
Alert ............................................................................................... 127
Alert window ........................................................................... 128
Enable the Alert Feature ................................................... 130
Modify Alert Settings ......................................................... 130
Disable the Alert Feature .................................................. 130
SMTP Server Settings window ............................................... 131

CONTENTS
x8E6 TECHNOLOGIES, R3000 ENTERPRISE FILTER USER GUIDE
Enter, Edit SMTP Server Settings ..................................... 131
Verify SMTP Settings ........................................................ 132
Patch ............................................................................................. 133
Patch window ......................................................................... 134
Read Information about a Software Update...................... 135
Select and Apply a Software Update ................................ 136
Undo an Applied Software Update.................................... 138
Patch Update Log window ...................................................... 139
View Log Contents ............................................................ 139
Download Log, View, Print Contents................................. 140
Download the Log....................................................... 140
View the Contents of the Log...................................... 142
Save, Print the Log File Contents ............................... 144
Synchronization ............................................................................. 145
Setup window ......................................................................... 146
Using Only One R3000 on the Network ............................ 147
Using More than One R3000 on the Network ................... 147
Set up an R3000 to be a Source Server..................... 147
Sync All Target Servers with the Same Settings ........ 150
Set up an R3000 to be a Target Server...................... 151
Status window ........................................................................ 153
View the Sync Status of Targets from the Source ............ 154
View Items in the Queue............................................. 155
View Items Previously Synced to the Server .............. 156
Place Items in Queue for Syncing..................................... 156
View the Sync Status of the Target Server ....................... 157
Mode ............................................................................................. 159
Operation Mode window ......................................................... 160
Set the Operation Mode .................................................... 161
Specify the Listening Device ............................................. 161
Specify the Block Page Device ......................................... 161
Invisible Option: Specify the Block Page Delivery............. 162
Mobile Option: Specify the Mobile Client Control .............. 163
Apply Operation Mode Settings ........................................ 163
Proxy Environment Settings window ...................................... 164
Use a Local Proxy Server ................................................. 165
Use Proxy Port 80 ............................................................. 165
Authentication ............................................................................... 166
NIC Mode ...................................................................................... 167
NIC Mode window .................................................................. 167
View the NIC Negotiation .................................................. 168