A.O. Smith ADMR - 40 Troubleshooting guide

0311797
Innovation has a name.
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ENTER
0063
ADMR
Installation, User and Service
Manual
Commercial Atmospheric
Water Heater
ADMR - 40/50/60/80/90/115/135
0216 - Changes Reserved.

A.O. Smith UK, Unit B8 Amstrong Mall,
Southwood Business Park, Farnborough, Hampshire GU14 0NR
www.aosmith.co.uk
“A.O. Smith Water Heaters” is a trading name of Advance Services (Sales) Ltd. Reg.
your installer

Instruction manual ADMR 3
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Read this manual carefully Warning
Read this manual carefully before starting up the water heater. Failure to
read this manual and to follow the instructions in this manual may lead to
accidents, personal injury, and damage to the appliance.
Copyright © 2015 A.O. Smith Water Products Company
All rights reserved.
Nothing from this publication may be copied, reproduced and/or published by
means of printing, photocopying or by whatsoever means, without the prior
written approval of A.O. Smith Water Products Company.
A.O. Smith Water Products Company reserves the right to modify specifications
stated in this manual.
Trademarks Any brand names mentioned in this manual are registered trademarks of their
respective owners.
Liability A.O. Smith Water Products Company accepts no liability for claims from third
parties arising from improper use other than that stated in this manual and in
accordance with the General Conditions registered at the Eindhoven Chamber
of Commerce.
Refer further to the General Conditions. These are available on request, free of
charge.
Although considerable care has been taken to ensure a correct and suitably
comprehensive description of all relevant components, the manual may
nonetheless contain errors and inaccuracies.
Should you detect any errors or inaccuracies in the manual, we would be
grateful if you would inform us. This helps us to further improve our
documentation.
More information If you have any comments or queries concerning any aspect related to the
appliance, then please do not hesitate to contact:
A.O. Smith Water Products Company
PO Box 70
5500 AB Veldhoven
Netherlands
Telephone: (free) 0870 - AOSMITH
0870 - 267 64 84
General: [phone]
Fax: [phone]
E-mail : [e-mail]
Website: www.aosmithinternational.com
In the event of problems with connecting to the gas, electricity or water supply,
please contact your installation's supplier/installation engineer .

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Instruction manual ADMR 5
Table of contents
1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - 7
1.1 About the appliance - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7
1.2 What to do if you smell gas- - - - - - - - - - - - - - - - - - - - - - - - - 7
1.3 Regulations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7
1.4 Target groups - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8
1.5 Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8
1.6 Forms of notation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8
1.7 Overview of this document - - - - - - - - - - - - - - - - - - - - - - - - - 9
2 Working principle of the appliance- - - - - - - - - - - - - - - 11
2.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
2.2 General working principle of the appliance - - - - - - - - - - - - - - - - 11
2.3 The appliance's heating cycle - - - - - - - - - - - - - - - - - - - - - - 12
2.4 Protection for the appliance - - - - - - - - - - - - - - - - - - - - - - - 12
2.5 Safety of the installation - - - - - - - - - - - - - - - - - - - - - - - - - 13
3 Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
3.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
3.2 Packaging - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
3.3 Ambient conditions- - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
3.4 Technical specifications - - - - - - - - - - - - - - - - - - - - - - - - - 18
3.5 Installation diagram - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
3.6 Water connections, Vented- - - - - - - - - - - - - - - - - - - - - - - - 23
3.7 Water connections, Unvented - - - - - - - - - - - - - - - - - - - - - - 24
3.8 Gas connection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25
3.9 Chimney flue- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26
3.10 Electrical connection - - - - - - - - - - - - - - - - - - - - - - - - - - - 29
3.11 Checking the supply pressure and burner pressure - - - - - - - - - - - - 33
4 Conversion to a different gas category - - - - - - - - - - - - 37
4.1 Conversion to different category ADMR 40 through 115 - - - - - - - - - - 38
4.2 Conversion to a different gas category ADMR 135 - - - - - - - - - - - - 40
5 Filling - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
5.1 Filling the appliance - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
6 Draining - - - - - - - - - - - - - - - - - - - - - - - - - - - - 45
6.1 Draining unvented installations - - - - - - - - - - - - - - - - - - - - - - 45
6.2 Draining vented installations - - - - - - - - - - - - - - - - - - - - - - - 46
7 The control panel- - - - - - - - - - - - - - - - - - - - - - - - 47
7.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47
7.2 Controls - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47
7.3 Explanation of icons - - - - - - - - - - - - - - - - - - - - - - - - - - - 47
7.4 Electronic controller ON/OFF switch - - - - - - - - - - - - - - - - - - - 47
7.5 Navigation buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48
7.6 PC connection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48
8 Status of the appliance - - - - - - - - - - - - - - - - - - - - - 49
8.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 49
8.2 Operating modes - - - - - - - - - - - - - - - - - - - - - - - - - - - - 49
8.3 Error conditions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 50
8.4 Service condition- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 50
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Table of contents
6Instruction manual ADMR
9 Starting and running - - - - - - - - - - - - - - - - - - - - - - 51
9.1 Starting and running- - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
9.2 The appliance's heating cycle - - - - - - - - - - - - - - - - - - - - - - - 51
10 Shutting down - - - - - - - - - - - - - - - - - - - - - - - - - 53
10.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
10.2 Shut the appliance down for a brief period ("OFF mode")- - - - - - - - - - 53
10.3 Electrically isolating the appliance - - - - - - - - - - - - - - - - - - - - - 53
10.4 Shutting the appliance down for a long period - - - - - - - - - - - - - - - 53
10.5 Disposal - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
11 Main menu - - - - - - - - - - - - - - - - - - - - - - - - - - - 55
11.1 Notational convention for menu-related instructions - - - - - - - - - - - - 55
11.2 Switching on the "ON mode" - - - - - - - - - - - - - - - - - - - - - - - 55
11.3 Setting the water temperature - - - - - - - - - - - - - - - - - - - - - - - 55
11.4 Week program - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 55
11.5 Extra period- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 59
11.6 Settings- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 60
12 Service program - - - - - - - - - - - - - - - - - - - - - - - - 63
12.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 63
12.2 Setting the hysteresis - - - - - - - - - - - - - - - - - - - - - - - - - - - 63
12.3 Displaying the error history - - - - - - - - - - - - - - - - - - - - - - - - 63
12.4 Displaying the appliance history - - - - - - - - - - - - - - - - - - - - - - 64
12.5 Display the selected appliance - - - - - - - - - - - - - - - - - - - - - - 64
12.6 Switching the pump on or off - - - - - - - - - - - - - - - - - - - - - - - 64
12.7 Setting the service interval - - - - - - - - - - - - - - - - - - - - - - - - 64
12.8 Setting the display contrast - - - - - - - - - - - - - - - - - - - - - - - - 64
12.9 Setting the display backlight time - - - - - - - - - - - - - - - - - - - - - 64
12.10 Setting the display scroll speed - - - - - - - - - - - - - - - - - - - - - - 64
13 Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - 65
13.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 65
13.2 Troubleshooting table for general errors - - - - - - - - - - - - - - - - - - 66
13.3 Troubleshooting table for displayed errors - - - - - - - - - - - - - - - - - 68
14 Maintenance frequency - - - - - - - - - - - - - - - - - - - - - 77
14.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 77
14.2 Determining service interval - - - - - - - - - - - - - - - - - - - - - - - - 77
15 Performing maintenance - - - - - - - - - - - - - - - - - - - - 79
15.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
15.2 Preparation for maintenance - - - - - - - - - - - - - - - - - - - - - - - 79
15.3 Water-side maintenance - - - - - - - - - - - - - - - - - - - - - - - - - 80
15.4 Gas-side maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - 82
15.5 Finalizing maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - 83
16 Warranty (certificate) - - - - - - - - - - - - - - - - - - - - - - 85
16.1 General warranty - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
16.2 Tank warranty- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
16.3 Conditions for Installation and use - - - - - - - - - - - - - - - - - - - - - 85
16.4 Exclusions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
16.5 Scope of the warranty - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
16.6 Claims - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
16.7 Obligations of A.O. Smith - - - - - - - - - - - - - - - - - - - - - - - - - 86
17 Appendices - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
17.1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
17.2 Electrical Diagrams ADMR - - - - - - - - - - - - - - - - - - - - - - - - 88
17.3 Week program card - - - - - - - - - - - - - - - - - - - - - - - - - - - - 93

Instruction manual ADMR 7
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1 Introduction
1.1 About the appliance This manual describes how to install, service and use the ADMR appliance. The
ADMR appliance is a gas-fired open boiler without fan. ADMR appliances are
equipped with a flue gas backflow safeguard.
The ADMR is an appliance of type B11BS.
The information in this manual applies to types: ADMR 40, ADMR 50,
ADMR 60, ADMR 80, ADMR 90, ADMR 115 and ADMR 135.
The appliance has been manufactured and equipped in accordance with the
European standard for gas-fired storage water heaters for the production of
domestic hot water (EN 89). The appliances are therefore compliant with the
European Directive for Gas Appliances, and and are entitled to bear the CE
mark.
Warning
Read this manual carefully before starting up the water heater. Failure to
read the manual and to follow the printed instructions may lead to personal
injury and damage to the appliance.
1.2 What to do if you
smell gas
Warning
If there is a gas smell:
No naked flames! No smoking!
Avoid causing sparks! Do not use any electrical equipment or switch, i.e. no
telephones, plugs or bells!
Open windows and doors!
Shut off the mains gas supply valve!
Warn occupants and leave the building!
After leaving the building, alert the gas distribution company or your installation
engineer.
1.3 Regulations As the (end) user, installation engineer or service and maintenance engineer,
you must ensure that the entire installation complies, as a minimum, with the
official local:
• building regulations;
• energy supplier's directives for existing gas installations;
• directives and technical guidelines for natural gas installations;
• safety requirements for low-voltage installations;
• regulations governing the supply of drinking water;
• regulations governing ventilation in buildings;
• regulations governing the supply of air for combustion;
• regulations governing the discharge of products of combustion;
• requirements for installations that consume gas;
• regulations governing indoor waste water disposal;
• regulations imposed by fire brigade, power companies and municipality.
Furthermore, the installation must comply with the manufacturer's instructions.
Note
Later amendments and/or additions to all regulations, requirements and
guidelines published on or prior to the moment of installing, will apply to the
installation.
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8Instruction manual ADMR
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1.4 Target groups The three target groups for this manual are:
• (end) users;
• installation engineers;
• service and maintenance engineers.
Symbols on each page indicate the target groups for whom the information is
intended. See the table.
Target group symbols
1.5 Maintenance A service should be carried out at least once a year, both on the water side and
on the gas side. Maintenance frequency depends, among other things, on the
water quality, the average burning time per day and the set water temperature.
Note
To determine the correct maintenance frequency, it is recommended to
arrange for the service and maintenance engineer to check the appliance on
both the water and gas side within three months following installation. Based on
this check, the best maintenance frequency can be determined.
Note
Regular maintenance extends the service life of the appliance.
Note
Both the end user and the service and maintenance engineer are
responsible for regular maintenance. They will need to establish clear
agreements on this.
Note
If the appliance is not regularly maintained, the warranty will become void.
1.6 Forms of notation The following notation is used in this manual:
Note
Important information.
Caution
Ignoring this information can lead to the appliance being damaged.
Warning
Failure to carefully read this information may lead to personal injury and
serious damage to the appliance.
Symbol Target group
(End) user
Installation engineer
Service and maintenance engineer

Instruction manual ADMR 9
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1.7 Overview of this
document
The table provides an overview of the contents of this document.
Contents of this document
Chapter Target groups Description
Working principle of the
appliance
This chapter describes how the appliance functions.
Installation This chapter describes the installation activity to be
completed before you actually start up the appliance.
Filling This chapter describes how to fill the appliance.
Draining This chapter describes how to drain the appliance.
The control panel This chapter describes the general control of the
appliance using the display.
Status of the appliance This chapter describes the status (mode or condition) that
the appliance may have, and possible actions to take.
Starting and running This chapter describes how to start the appliance running.
The general heating cycle of the appliance is also
described.
Shutting down This chapter describes how to shut the appliance down for
a brief or long period of time.
Main menu This chapter describes the main menu of the display. This
is the actual menu for the user, however the installation
engineer and service and maintenance engineers will also
need to use this menu.
Service program This chapter describes the service menu. It is mainly
intended for the installation engineer and service and
maintenance engineers. End users may also refer to this
chapter for additional information about the appliance.
Troubleshooting This chapter is mainly intended for the installation
engineer and the service and maintenance engineer. It
describes appliance errors. These errors are indicated on
the display. A troubleshooting table of possible causes
and solutions is provided. End users may also refer to this
chapter for additional information about the appliance.
Maintenance frequency This chapter describes how to determine the optimum
frequency at which to carry out maintenance. Both the
end user and the service and maintenance engineer are
responsible for regular maintenance. They need to reach
clear agreement on this.
Note
If the appliance is not regularly maintained, the
warranty will become void.
Performing maintenance This chapter sets out the maintenance tasks to be carried
out during a service.
Warranty (certificate) This chapter states the warranty terms and conditions.

Introduction
10 Instruction manual ADMR
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