A.O. Smith Fit it & Forget it HSE-SBS-006 User manual

User Guide
User Guide
EXPERT COMPANY SERVICE
www.aosmithindia.com
Toll Free No.: 1800-103-2468 or
SMS us: [phone] or
E-mail us: [email protected]
Monday to Friday: 9 am to 8 pm.
Saturday & Sunday: 9 am to 6 pm.
# For calls registered at A. O. Smith call centre before 4 pm only. Not available on public
holidays and under unavoidable circumstances. Available in select cities only.
T
S
E
A
.
O
.
S
M
I
T
H
A
.
O
.
S
M
I
T
H
S
E
R
V
I
C
E
S
E
R
V
I
C
E
POWER
OF
POWER
OF
HOUR RESPONSE
#
DAY RESOLUTION
TIME FIX
HOUR RESPONSE
#
DAY RESOLUTION
TIME FIX
Water Heater
HSE-SBS 6, 10, 15 and 25 Litres
Higher energy rating.
Handy remote control.
Hig
h
er energy rating

Congratulations!
And welcome to the A. O. Smith family.
We would like to thank you for the trust you have shown in choosing an A. O. Smith water
heater. You can be sure it will live up to your expectations. Thousands of delighted users all
over the world trust A. O. Smith water heaters for their families. This user guide will introduce
you to your water heater. Follow the instructions carefully and look forward to enjoying long
years of trouble-free service.
A. O. Smith is a company known for its innovative technologies and energy-efficient solutions.
Ours are the only water heaters with the Blue Diamond®Glass Lining for the inner tank. This
cutting edge technology prevents sediment and scaling, fights corrosion and extends the life
of your water heater. We also offer you an exciting range of colour options for the front panel
of your water heater. Choose the one that matches your bathroom décor best.
Our customer-centric approach manifests itself in many other ways too. If you need any
information or assistance with your water heater, just call us from any phone, anywhere in the
country to our Toll Free Customer Care No. 1800-103-2468.
Or
Factory Address:
A. O. Smith India Water Products Private Limited
(formerly known as A. O. Smith India Water Heating Private Limited)
Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk,
Ramanagara District, Karnataka – 562 112, India.
CIN: U31909KA2006PTC040282
A. O. Smith India Water Products Private Limited was established in 2006. Since then, the
A. O. Smith team has conducted numerous focus group studies and spent endless research
hours determining what India wanted in a water heater. Backed by 75 years of proven
technological advances, A. O. Smith India has created a stylish design with features demanded
by the Indian consumer.
The A. O. Smith plant with manufacturing facilities spread over 76,000 sq. ft. is located on
20 acres, just outside Bengaluru, in the KIADB Industrial Area, Harohalli. The India operations
is the 16th A. O. Smith manufacturing facility worldwide. In 2013, additional 150,000 sq. ft.
was added in Bengaluru factory. A. O. Smith's India plant has extensive engineering and
technical resources and has the latest technologies incorporated. A. O. Smith is the first
manufacturer to invest in and produce glass lined water heaters in India.
Today, A. O. Smith Corporation is one of the largest water heater manufacturers in the world
and is a global leader in innovative technology and energy efficient solutions.
About A. O. Smith

Read Before Operation.............................................................. 1
General...................................................................................... 2
Specifications............................................................................ 3
Key Features .............................................................................. 5
Safety Precautions..................................................................... 6
Installation ............................................................................... 6
Connecting to Water Supply..................................................... 8
Operation ................................................................................ 11
A. O. Smith Colour Match System®......................................... 15
Troubleshooting ...................................................................... 17
Circuit Diagram ...................................................................... 18
Warranty.................................................................................. 19
Jurisdiction.............................................................................. 20
Expert Company Service ......................................................... 20
Service and Maintenance ....................................................... 22
Contents
What's in the box?
HSE-SBS 6 and 10 Litres
HSE-SBS 15 and 25 Litres
Discharge Tube
User Guide Wall Mounting
Accessories
User Guide
Discharge Tube
Wall Mounting
Accessories
Electric
Water Heater
Electric Water Heater
with wired Remote control
Remote Accessories
and Battery

1
Read Before Operation
On Receipt
It is our policy to promote safe delivery of all orders. This product shipment has been
thoroughly checked, packed and quality certified before leaving our factory.
Visible Loss or Damage
If any of the goods called for on the bill of lading or express receipt are damaged or the
quantity is short, do not accept them until the freight or express delivery agent makes an
appropriate notation on your freight bill or receipt.
Concealed Loss or Damage
When a shipment has been delivered to you in apparent good condition, but upon opening
the packaging if any loss or damage has taken place while in transit, inform the carrier’s
agent / A. O. Smith representative immediately.
About this manual
This manual is a guide to good practice for operating and periodic maintenance of the
A. O. Smith HSE-SBS water heater.
Do not operate the water heater before reading the user manual.
Please follow instructions in this manual to ensure personal safety and proper operation of
this product. Always install, operate, inspect and maintain this product in accordance with
all applicable standards. Please store this user manual carefully for any future reference.

2
General
Indicates a potentially hazardous situation, which if not avoided, could
result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury or property damage.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can hurt you and others. All safety messages will follow the safety
alert symbol and either the word “DANGER” or “WARNING”.
DANGER
WARNING
CAUTION
Important
These instructions have been written as a guide for the proper installation and operation of
your water heater. A. O. Smith will not accept any liability where these instructions have
not been followed. However, for your safety and to avoid damage caused by improper
installation, it is recommended that water heater must be installed by a Qualified Service
Technician.
Before proceeding with the installation instructions:
1. Inspect the water heater and its component parts for possible damage. Do Not
install or attempt to repair any damaged component parts. If you detect any
damage in the water heater, please contact the Dealer where the water heater
was purchased or call A. O. Smith Customer care.
2. Verify that the voltage being supplied corresponds to that which is marked on the
water heater manual.
WARNING
DO NOT use this water heater if any part has been under water. Immediately contact a
Qualified Service Technician to inspect the water heater and contact A. O. Smith Service
personnel to replace any part of the control system which has been under water. Failure to
follow this instruction can result in property damage, serious injury or death.
Safety
Your safety and the safety of your loved ones is paramount. There are several safety related
messages in this manual, which have been provided during various steps such as the
installation, operation and maintenance of your HSE-SBS water heater. These messages point
out potential hazards and also educate on how to reduce any potential risks. Please always
read and follow all safety messages as provided in this user manual.

3
Specifications
Note: Image may vary from the actual product.
*Dimension G is applicable only for HSE-SBS-006 and HSE-SBS-010 models.
Figure 1
Model HSE-SBS HSE-SBS HSE-SBS HSE-SBS
-006 -010 -015 -025
Volume [L] 6 10 15 25
Power [W] 3000 2000
Voltage/Frequency [V/Hz] 230~/50
Actual Stdg. Loss [kWh/24h/45°C diff.] 0.350 0.445 0.500 0.560
Reheating Time for 35°C rise [in min.] 5 11 18 29
Temperature range [°C] 25-75 ±5
Rated water N/cm280
pressure Water head (metres) 80
Inlet/Outlet connections [inch] ½ BSP
Net Weight (kgs) 6.3 8.2 9.8 13
Dimensions
Model HSE-SBS-006 HSE-SBS-015 HSE-SBS-025 HSE-SBS-025
A [mm] 317 373 373 444
B [mm] 317 373 373 444
C [mm] 100 100 100 100
D [mm] 85 95 125 125
E [mm] 105 120 130 135
F [mm] 247 266 337 371
G* [mm] 258 277 N/A N/A

4
*Safety valve has been factory fit with the water heater and set at 0.8 MPa (8 Bar) rated pressure.
CAUTION
Do not tamper or detach the Safety Valve from the water heater.
WARNING
Part Description Model No.
1 Cold water inlet pipe with diffuser All Models
2 Hot water outlet pipe All Models
3 Safety Valve* All Models
4 Temperature Control Knob HSE-SBS-006/HSE-SBS-010
4A Wired Remote control HSE-SBS-015/HSE-SBS-025
5 Decorative Front Panel All Models
6 Blue Cap All Models
7 Red Cap All Models
8 Anode All Models
9 Heating Element All Models
10 Thermal Cut-out All Models
11 Thermostat HSE-SBS-006/HSE-SBS-010
12 Wall Mount Slot All Models
Figure 2
2kWCkWh
HEATING SET
ON/OFF
ENERGY
METER

5
Key Features
Blue Diamond®Glass Lining
Blue Diamond®technology increases the life of the inner tank. The lining is
stronger and more corrosion resistant than any other in the industry.
Temperature Control Knob
The temperature control knob allows you to set the temperature precisely
between 25ºC and 75ºC. Only for HSE-SBS-006 & 010 Litres models.
Remote Control
Displays the temperature and the total energy consumed by the water heater.
Temperature can be precisely set between 25ºC and 75ºC. It is easy to
operate the water heater with remote control even if it is placed in an
enclosed area by connecting with an approximately 8 feet wire.
Only for HSE-SBS-015 & 025 Litres models.
Safety Valve
The safety valve is designed to automatically relieve pressure and discharge
water, in case the pressure overshoots the preset limits.
Thermal Cutout
If the water temperature exceeds the highest preset level, the thermal cutout
cuts off the power supply to assure safety.
Glass Coated Heating Element
Scale and sediment build-up on the surface of the element can lead to prema-
ture failure. A. O. Smith Glass Coating helps to prevent scale formation and
extends the life of the heating element.
Anode Rod
The tank has an anode rod which has stainless steel core that is designed to
protect the tank from corrosive elements. The anode rod uses a special cathodic
action to fight these elements and thus prolong the life of the water heater.
Note: A. O. Smith reserves the right to amend or modify the specifications and features at any
time, as and when required without any prior notification.

Do not install the water heater where there is
direct sunlight or rain. It is has to be installed
indoor only.
During Installation
6
Do not install the water heater where water
splashes on the water heater.
Figure 3 Figure 4
Safety Precautions
Installation
Before installing, ensure that the following tools are available:
Figure 5
Tools Required
Hammer
Bubble Level Indicator Measuring Tape Impact
Drill Tool
Adjustable
Wrench Teflon Tape Ruler
CAUTION
CAUTION