A3 Smart Home Qolsys IQ Panel 2 User manual

The Qolsys IQ Panel 2 & IQ Panel 2+ is a 7” touchscreen built with an Android operating
system, providing full security and smart home functionality in an easy to use interface.
Qolsys IQ Panel 2/2+
Software Version 2.5.0
INSTALLATION MANUAL

ABOUT THIS GUIDE
QOLSYS CONFIDENTIALAND PROPRIETARY
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QUESTIONS?
Contact us at
[e-mail]
This document outlines the basic hardware specifications and software
directions to install and customize the IQ Panel 2 & IQ Panel 2+. Note that the
information presented is not comprehensive, but is specifically dedicated to
those menus, features, and systems accessible solely to those with the proper
installation code. Features accessible to users and installers alike are outlined in
the IQ Panel 2 User Guide. The information contained is confidential and
proprietary, and is solely owned by Qolsys Inc. Any reproduction, modification
or distribution without permission is strictly prohibited.
IQ Panel 2/2+
Power
Supply
Table
Stand
INCLUDED IN BOX
SUPPORT
INTRODUCTION

PANEL OVERVIEW
5- Exterior Front
6- Exterior Back
7- Interior
INSTALLING THE PANEL
9- Wall Mount Option
10- Table Stand Option
11- Wiring Diagram
12- Powering the Panel
USER INTERFACE
14- Home Screen Overview
15- Message Center
16- Settings Tray
PROGRAMMING
18- Screen Lock
19- Settings
21- Advanced Settings
22- Setup Wizard
26- Installation
28- Installer/Dealer Settings
36- System Logs
37- Siren and Alarms
39- Security and Arming
42- Camera Settings
44- Z-Wave Device List
45- Sound
49- Partitions
50- Local Automation
SECURITY SENSORS
53- Security Sensors
54- Auto Learn Sensor
55- Add Sensor
56- Scan QR Code
57- Partition Name
58- Sensor Type
59- Sensor Groups
74- Sensor Name
76- Chime Type
77- Voice Prompts
78- Source
79- Edit Sensor
80- Delete Sensor
81- Sensor Status
83- Panel Motion Settings
WI-FI DEVICES
85- Wi-Fi Devices
87- Access Point Settings
88- AP Connected Devices
89- IQ Remote Devices
90- 3rd Party Connections
Z-WAVE DEVICES
92- Z-Wave Devices
93- Add Device
94- Clear Device
95- Delete Failed Device
96- Remove All Devices
97- View/Edit Associations
98- Z-Wave Settings
100- SmartStart
101- Provisioning List
BLUETOOTH DEVICES
103- Bluetooth Devices
104- Add Device
105- Edit Device
106- Delete Device
107- Remove All Devices
108- Settings
109- Add Speaker
SYSTEM TESTS
111- System Tests
113- Wi-Fi Test
114- Sensor Test
118- Cellular Test
119- Image Sensor Config
120- Z-Wave Test
121- Rediscover Network
122- Neighbor Info
123- Counters
125- Z-Wave Diagnostics
126- Advanced Z-Wave Diag
127- PowerG Test
128- Zigbee Test
129- Panel Glass Break Test
132- Dual Path Test
133- Daughter Cards Test
134- Panel Test
CUSTOMIZATION
136- User Management
137- Dealer Branding
138- Contact Info
139- Load Custom Logo
140- On-Screen Billboard
141- Load Help Videos
142- Connecting to Wi-Fi
143- Weather
144- Photo Frame
147- Load Images from SD Card
MAINTENANCE
149- Upgrade Software
150- Upgrade Software Using Wi-Fi
151- Software Update Via SD Card
152- Automatic Background Check
153- Battery Replacement
TROUBLESHOOTING
155- About
158- Power Down
159- Panel Reboot
160- Hard Reboot
161- Panel Test Troubleshooting
163- Cannot Load Help Videos
LEGAL
165- Important Information
SPECIFICATIONS
173- Specifications
175- Supported S-Line Sensors
176- Supported PowerG Sensors
TABLE OF CONTENTS

PANEL
OVERVIEW
Warning: This Product should be installed in accordance with the National Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association,
Batterymarch Park,Quincy, MA 02269) and with National Electric Code, ANSI/NFPA 70. Printed information describing proper installation, operation,
testing, maintenance, evacuation planning, and repair service is to be provided with this Product. In Canada the product shall be installed in
accordance with the Standard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540.
Warning: For Canadian installations this Product and all sensors associated with it (collectively, the “System”) should be tested once a week. The test
shall be performed also with primary DC power de-energized. For recommended smoke detectors maintenance instructions refer to user manual
associated with compatible Qolsys model QS5110-P840 smoke detector.

EXTERIOR FRONT
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Panel Camera
User Interface
Microphones
LED Status Light
Page Indicator
PANEL OVERVIEW

EXTERIOR BACK
Optional locking
screws for table
mount
Mounting holes
single, double or triple
“gang” box
compatible
Micro SD
Card Slot
Speaker
Rear Access Cover
Siren
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Speaker
Microphone
Microphone
Optional locking screw for
wall mount
RF Antenna
routing hole
For UL1610 applications this
screw shall be used for
tamper protection against
mounting removal
PANEL OVERVIEW

INTERIOR
Panel Battery*
Z-Wave Plus
Radio
LTE Sim Card
“Tool-less”
Terminal Block
Tamper Switch
Cellular Antenna
The battery should NEVER be disconnected without following proper power-down procedures (page 139)
Failure to comply may result in data corruption, panel failure, and a void of the manufacturer's warranty
*CAUTION
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Siren
Security
RF Radio
(319.5 MHz, 345 MHz or 433 MHz)
Barrel Jack
Power
PowerG or Image Sensor Antenna
Expansion Slot
PowerG or Image
Sensor Radio
(PowerG Radio is Standard on IQ Panel 2+.
PowerG modem is required for UL1610 compliant
installations
Image Sensor Radio is Optional and not available
for use on IQ Panel 2+ with PowerG)
PANEL OVERVIEW

INSTALLING
THE PANEL

!
1. Insert your thumb or finger
under the opening on the back
cover and firmly pull up to
remove. This cover is not
needed for wall mount.
2. Press tabs on the bottom of
the panel and pull apart to
remove the back plate.
Mount to the wall using
appropriate hardware ensuring
it is level.
1. Hang the front of the panel with
the hanging strap on the back plate
as shown above.
2. Using the provided hole in the
lower right hand side of the
backplate as a template, drill a 1/4”
hole in the wall and feed the white
RF antenna into the wall.
3. Screw required in break-away wall
tamper for UL 1610
IMPORTANT: Not properly routing
the RF antenna in the wall will
greatly reduce RF sensor range.
Firmly pinch “diagonally and
down” from the top front of the
bezel at all 4 snap tab locations
to ensure proper closure. You
will hear a “pop” or “snap” sound
when each tab has closed
properly and the gap along the
top should be tightly seated.
IMPORTANT: Not properly
closing the panel could result
in damage to the backplate or
false panel tampers.
WALL MOUNT OPTION
Connect the power supply to the
barrel jack or to the (+/Red) and
(-/Black) terminals if using a
custom length wire.
1. Latch the bottom of the panel
into place, ensuring the the RF
antenna and power wire are
routed into the wall and not
pinched.
2. Swing the panel up towards
the 4 snap tabs at the top.
1
2
1
2
1
2
3
Note: For UL Commercial Burg installations (UL1610 compliant) use only wall mount option
INSTALLING THE PANEL

1. With the included power
supply and cable, plug the
barrel connector into the jack
next to the terminals as shown
above.
2. Route the cable under the
hook next to the battery.
3. Route the cable through
the strain relief opening.
Replace the cover by
inserting the top first, then
while making sure the cable
passes under the opening
firmly press down on the
bottom until the cover
“snaps” into place.
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TABLE STAND OPTION
Insert your thumb or finger
under the opening on the
back cover and firmly pull
up to remove.
1
2
3
Insert table stand dowels
into the 2 upper keyholes.
Slide the stand firmly
upwards until you hear a
“click” from each side.
INSTALLING THE PANEL

WIRING DIAGRAM
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NOTE: Use only UL/ cUL listed external siren
in UL/cUL listed installations. Rating:12vDC/
300mA
NOTE: Inputs are used only for residential
Burglary applications. SENSOR 1, 2 & EXT
SIREN are not permissible in UL1610
installations.
IMPORTANT IF USING CUSTOM LENGTH
WIRE:
- 5.5vDC Transformer: Use 18AWG wire no
longer than 25ft to ensure sufficient power is
received at the panel.
- 7vDC Transformer: Use 18AWG wire no
longer than 100ft to ensure sufficient power is
received at the panel.
* The minimum permissible wire size shall not
be smaller than 22 AWG
** A 7vDC power supply is only supported on
panels with hardware revision E or newer.
NOTES
5vDC to 7vDC* IN
GND
SENSOR 1
GND
SENSOR 2
GND
EXT SIREN
GND
**WARNING! Use 5vDC to 7vDC**
Power Supply ONLY
4.7k EOL
CLOSED LOOP
CIRCUIT
-
+
EXT SIREN:
Maximum Voltage: 12vDC
Maximum Current: 300mA
5vDC to 7vDC** IN
BARREL JACK
BARREL JACK FOR USE WITH
SUPPLIED BARREL
CONNECTOR CABLE ONLY.
STRIPED WIRE IS POSITIVE (+)
4.7k EOL
Input rating: 100-240vAC, 50/60Hz, 0.2A
Output rating: 5.0 - 7.0vDC, 1.0A
Model SW-055100A or SW-050100A or
SW-070100AB
INSTALLING THE PANEL

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Press and hold the power button on
the right side of the panel for 3
seconds to power up.
POWERING THE PANEL
Connect power supply.
WARNING! Use a 5vDC to 7vDC Power Supply ONLY
If using the provided cable, the “striped” wire is (+)
Note: Power supply shall be located within same room as control unit
INSTALLING THE PANEL

USER
INTERFACE

Header &
Settings Tray
Primary User
Interface &
Partition
The home screen is divided into three sections. The header shows the date & time, today’s weather, message center and the
Settings tray. The Primary interface shows arming options and sensor status & partition select. The footer shows panic options and
additional pages.
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Page
Indication and
Emergency
HOME SCREEN OVERVIEW
USER INTERFACE

The header contains the the pull down settings tray, the weather icon, time/date and a message icon in the upper
right portion of the screen where you will find Security Provider messages and contact info, alerts, video tutorials
and FAQ’s
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This is where you will find the Security Provider’s Contact Information
This is where you will find Video Tutorials to help with common questions
This is where you will find messages from the Security Provider, Panel
Alerts and Alarm Notifications.
MESSAGE CENTER
USER INTERFACE

SETTINGS TRAY
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To access the Settings tray swipe down on the bar at the top of the screen. The Settings
tray has quick access to system, battery, Wi-Fi, bluetooth & cellular status as well as volume
control, brightness, a lock screen icon and other quick settings.
Swipe down for
access
FIND IT
When partitions are
DISABLED, a Status icon
resides in the upper left
corner of the settings
tray. Touch this icon to
return to the security
page.
When partitions are
ENABLED, a Lock
Screen icon replaces
the Status icon. Touch
this icon to switch
between partitions.
USER INTERFACE

PROGRAMMING

When the “Screen Lock” or “Partitions” setting are enabled, a lock screen will be presented once the panel has been woken from
either a touch on the screen or pressing the wake/sleep button on the side of the panel. This prevents unauthorized access to the
panel and/or one partition from accessing another as well as managing permissions to “Advanced Settings”.
SCREEN LOCK
4 DIGIT SCREEN LOCK
6 DIGIT SCREEN LOCK
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PROGRAMMING

The Settings page allows quick access to various simple
features & settings that do not require the protection of a
Dealer, Installer or Master code to be changed.
FIND
Swipe down for
access
SETTINGS
SETTINGS
Setting
Description
Display
Adjust brightness, font size & 12/24 hour time
SD Card
Mount, unmount and manage SD Cards that are installed in a panel
Weather Temperature
Toggle between Farenheight and Celcius
Status
View the "Current Status" of security sensors: Zone #, Name, Status (Open, Close,
Active, Idle, Tamper, Failure), Battery and sensor History. Also view “Alarms” and
“History” for security sensors globally
Z-Wave™Device Status
View the "Current Status" of Z-Wave devices: Name, Type, Status (Normal, Failure),
and Battery. Also view “Alerts” and “History” for Z-Wave globally
Other Z-Wave Devices
Shows Z-Wave devices that are learned into the panel but that are not part of the
main user interface (Lights, Locks, Thermostats & Garage Doors)
PROGRAMMING

SETTINGS
Setting
Description
EU Events
Display events as required for EN Grade 2. NOTE: This icon will only appear when the “En Grade 2" setting is Enabled.
Automation
Add, Edit or mange local lighting automation rules. These rules are separate from any cloud based rules that may be set
through Alarm.com. Examples of possible rules are as follows:
-Night: Turns light on at 7pm and offat 6am
-Evening: Turns light on at 7pm and offat 11pm
-Front Door: Turns light on for 15mins when Front Door opens between 5pm and 7am (must have a sensor with the
default quick name “Front Door” added in the panel)
-Doorbell: Turns light on between 5pm and 7am for 15 mins when Doorbell is activated (must have a sensor with the
default quick name “Doorbell” added in the panel)
Activity Monitor
Activity Monitor allows access to disarm sensors that are programmed as 24 hours zones, such as Sensor Groups 8, 9 &
25. A valid Master, User or Guest code is required to control 24 hour activity sensors. 2 options are provided:
-Quick Access: 300 second temporary access
-Deactivate: Disarms 24 hour sensors until they are re-activated manually
License
Qolsys End User License Agreement
Advanced Settings
Access advanced settings & programming. A valid Dealer (default 2222), Installer (default 1111) or Master Code (default
1234) is required
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PROGRAMMING