Accent 1000 User manual

Hardware Manual
Prentke Romich Company
16958v1.2

Acknowledgements
Data can be uploaded from this unit to a personal computer for storage on a hard disk, CD, or other storage medium. Be sure
to make multiple copies of all important data to protect against accidental loss.
Accent is a trademark of Prentke Romich Company
Minspeak and Unity are registered trademarks of Semantic Compaction Systems, Inc. in the United States and in other countries.
Semantic Compaction is a trademark of Semantic Compaction Systems, Inc.
Windows is a registered trademark of Microsoft Inc. Internet Explorer, Movie Maker and Live Movie Maker are trademarks of Microsoft, Inc.
The Skype name, associated trademarks and logos and the “S” logo are trademarks of Skype Ltd.
Bluetooth Wireless Technology is a registered trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use
of such marks by PRC is under license. Other trademarks and trade names are those of their respective owners.
ELECTRONIC INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning! Changes or modifications to this product which are not authorized by Prentke Romich Company could exceed FCC limits and negate
your authority to use this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether
this product is causing interference in your radio or television by turning this product off. If the interference stops, it was probably caused by
this product or one of its accessories. You can attempt to correct the interference by using one or more of the following measures:
•Turn the television or radio antenna until the interference stops.
•Move this product to one side or the other of the television or radio.
•Move this product farther away from the television or radio.
•Plug this product into an outlet that is on a different circuit from the television or radio; that is, this product should be controlled by
different circuit breakers/fuses from the television or radio.
•If necessary, contact a Prentke Romich Company service technician for assistance.
Bluetooth Adapter
These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause
harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
The Bluetooth device contains FCC-ID POOWML-C40. Bluetooth QD ID B013848
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de
la classe B respect toutes les exigences du Règlement sur le matériel brouiller du Canada.
CE ENVIRONMENTAL INFORMATION: Use: 0o - 45oC; Storage: (-20o) - 50oC; 95% maximum relative humidity @ ambient temperatures less than
40oC.
Attention! Consult accompanying documents. This device not intended to be an emergency call device or sole communication aid.
Warnings!
•When operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules for
appropriate cell phone and wireless device use.
•Any mounts used should be fitted by a qualified person. Failure to install the mounting system according to the manufacturer's instructions
may result in an injury to the user.
© 2012 Prentke Romich Company. All rights reserved. Under copyright laws this document may not be copied, in whole or in part, without the
written consent of the Prentke Romich Company.
PRC HEADQUARTERS
PRC INTERNATIONAL
1022 Heyl Rd
Liberator Ltd
Wooster, OH 44691
“Whitegates”, 25-27 High Street
Telephone: [phone] • [phone]
Swinstead, Grantham, Lincolnshire NG33 4PA UK
Fax: [phone]
Telephone: [phone]
E-mail Address: [e-mail]
Fax: [phone]
Web Site Address: www.prentrom.com
E-mail Address: [e-mail]
Web Site Address: www.liberator.co.uk
Accent 1000 Hardware Manual 2

End User Licensing Agreement
This PRC device includes software licensed by PRC from Microsoft Licensing Inc. or its affiliates ("MS"). Those installed software
products of MS origin, as well as associated media, printed materials and "online" or electronic documentation (software) are
protected by international intellectual property laws and treaties.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (EULA), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.
INSTEAD, PROMPTLY CONTACT PRENTKE ROMICH COMPANY FOR INSTRUCTIONS ON RETURNING OF THE UNUSED DEVICE(S)
FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR
AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
SOFTWARE LICENSE GRANT.
This EULA grants the following license:
•The software may only be used on your PRC device.
•NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. PRC HAS INDEPENDENTLY DETERMINED HOW TO USE
THE SOFTWARE AND MS HAS RELIED UPON PRC TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE
IS SUITABLE FOR SUCH USE.
•NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided "AS IS" and with all faults. THE ENTIRE RISK AS TO
SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU.
ALSO THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST
INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR SOFTWARE, THOSE WARRANTIES
DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.
•Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault
tolerant and is not designed, manufactured, or intended for use or resale as online control equipment in hazardous
environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or
communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java
technology could lead directly to death, personal injury or severe physical or environmental damage. Sun Microsystems,
Inc. has contractually obligated MS to make this disclaimer.
•No Liability for Certain damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT,
SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.
$250.00).
•Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or
disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law
notwithstanding this limitation.
•SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as
part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an
upgrade, any transfer must also include all prior versions of SOFTWARE.
•EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with
all applicable international and national laws that apply to the SOFTWARE, including U.S. Export Administration
Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For
additional information see http://www.microsoft.com/exporting/.
Accent 1000 Hardware Manual 3

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Accent 1000 Hardware Manual 4

Contents
Acknowledgements ............................................................................................................2
End User Licensing Agreement ...........................................................................................3
Introduction....................................................................................................................... 7
Front View..........................................................................................................................8
Back View .......................................................................................................................... 8
Overview of Device Features........................................................................................... 9
Power Button......................................................................................................................9
Tools Key.............................................................................................................................9
Low Battery Indicator .........................................................................................................9
Touch Screen ......................................................................................................................9
Cameras ..............................................................................................................................9
Connector Module..............................................................................................................9
Switch Jacks A and B .........................................................................................................10
Using the Touch Screen.................................................................................................10
Installing the Wheelchair Mounting Plate.....................................................................11
Carry Handle and Wire Stand Options..........................................................................12
Option 1: Carry Handle plus Wire Stand...........................................................................12
Option 2: Non-Adjustable Handle.....................................................................................12
Option 3: Four-Position Handle Stand ..............................................................................13
Attaching the Carry Strap ..............................................................................................14
Charging the Batteries ...................................................................................................16
Connecting to a Computer.............................................................................................17
PRC Bluetooth Wireless Adapter ......................................................................................17
Using the Mini-USB Cable .................................................................................................19
Setting Up Infrared (IR) for Remote Controls...............................................................20
Adding a Device ................................................................................................................20
Modifying a Device ...........................................................................................................20
Sending IR Signals to an Appliance ...................................................................................21
Setting Up a Wireless Internet Connection..................................................................22
Using the Cameras.......................................................................................................... 24
Accent 1000 Hardware Manual 5

Managing Power Settings ..............................................................................................25
Using the Maintenance Menu Power Options .................................................................25
Shutting Down the Accent using Windows.......................................................................26
Waking Up the Accent ......................................................................................................26
Performing a Full Shutdown .............................................................................................26
Updating NuVoice...........................................................................................................27
Updating via the Internet .................................................................................................27
Updating via USB Flash Drive............................................................................................27
Storing Your Device........................................................................................................28
Disposing of the Device or Battery...............................................................................29
Cleaning and Disinfecting..............................................................................................30
Routine Cleaning and Disinfecting....................................................................................30
Disinfecting a Device and Accessories for Use by Multiple Clients...................................31
Troubleshooting..............................................................................................................32
Battery Troubleshooting...................................................................................................32
General Troubleshooting ..................................................................................................32
NuVoice Troubleshooting .................................................................................................33
Restoring Windows...........................................................................................................35
Activating Your Copy of Windows ....................................................................................37
Accent 1000 Hardware Manual 6

Introduction
Accent™ 1000 is a speech-generating device that offers user-friendly features to make speaking
fast and easy for individuals with severe speech impairments. This manual describes how to use
and maintain your device.
To learn about the NuVoice™ software that comes with your device, use the Help button to
the right of the text display area when the device is turned on. You can also download the latest
version of the NuVoice Software Manual from the PRC web site: www.prentrom.com.
Accent 1000 Hardware Manual 7

Front View
Back View
Rear-Facing Camera
Carry Strap
Holders
Handle-Stand
Carry Strap
H
olders
USB Ports
Mini USB Port
Switch Jacks A and B
Charging Port
Camera Flash
IR Transmitter
IR Sender
Connector Module
Headphone
Jack
Camera
Camera Indicator Light
Tools Key
Power Button
Protective
Rubber Corners
Display Screen
Accent 1000 Hardware Manual 8

Overview of Device Features
Power Button
When you press the power button, the indicator lights will illuminate and the device will open to
NuVoice. For information on configuring the power button and shutting down the device, see
“Managing Power Settings” on page 25.
Tools Key
Select the Tools key to open a mini-menu of often-used tools. Select the Toolbox key in the
menu to open the Toolbox. Select the Tools key twice to bypass the mini-menu and open the
Toolbox directly.
Low Battery Indicator
When the device batteries are low, a warning tone will sound alerting you to plug in the
charger. Once the warning sounds, information can no longer be stored and the device will
eventually shut down completely if not recharged.
Check the battery status in NuVoice by looking at the status area battery graph. When the
charger is plugged in, the graph is gray. If you are using Windows and the charger is plugged in,
a small battery-charging icon will appear at the top left edge of the display screen.
Touch Screen
Do not use sharp, pointed objects on the touch screen.The touch screen is designed to be
used with your finger or the stylus that came with your device. This stylus is made specifically
for a capacitive touch screen. Anything else will harm your touch screen and may cause your
device to stop working. For information on using and maintaining the touch screen, see “Using
the Touch Screen” on page 10.
Cameras
The front camera is located in the center of the device at the top of the display. The rear
camera lens and flash are located in the top center on the back of the case. For information on
using the cameras, see “Using the Cameras” on page 24.
Connector Module
This module includes the IR receiver and transmitter areas, the charging port, switch jacks A
and B, a USB port, a mini USB port, and the reset button.
Accent 1000 Hardware Manual 9

Switch Jacks A and B
If you use a switch or switches for access to your device, plug them into these jacks. To use a
joystick, you will need a Y-adapter. If you have a joystick plugged in and it does not respond
normally, reverse the way it is plugged in (plug switch A into jack B, switch B into jack A).
Using the Touch Screen
Do not use sharp, pointed objects on the touch screen. The touch screen scratches easily and
can become permanently damaged. The touch screen is designed to be used with a finger or
stylus.
Using a Stylus or Headstick
If you use a stylus or headstick, it must be made specifically for a capacitive touch screen. Use
of any other object will harm the touch screen and may cause the device to stop working.
PRC offers a stylus bundle (6) in the PRC e-store at www.prentrom.com/store
Using the Virtual Keyboard
NuVoice provides the flexibility to hide or show the Windows Virtual Keyboard. To enable or
disable the keyboard:
1. Open the NuVoice Toolbox.
2. Select Access Method Menu.
3. Select Windows Access Settings.
4. Select Auto Hide Keyboard.
Cleaning the Touch Screen
If the touch screen gets wet from rain, saliva, condensation, etc., clean and wipe it dry
immediately. For information on cleaning the touch screen, see “Cleaning and Disinfecting” on
page 30.
The touch screen is a liquid crystal display (LCD). Should the display break (unlikely
except in extreme circumstances) and you come into contact with the liquid crystal, wash and
rinse your skin thoroughly. Be careful to avoid splintered glass. If you chip or crack the screen,
call the PRC Service Department at 800-262-1990 immediately for a replacement. A small chip
or crack can get worse over time and pose risk of injury to the user.
Accent 1000 Hardware Manual 10

Installing the Wheelchair Mounting Plate
With the mounting plate in place, the device can be mounted on a table stand or a wheelchair
mount. If you purchased the wheelchair mounting plate, you received the mounting plate and
three screws in a plastic bag.

If you ordered a separate NuEye™ Tracking System, a different mounting plate will be
needed. Instructions are included with your NuEye unit.
Place the device face down on a flat surface. Be careful not to scratch the display.
Remove the three screws on the connector module.
Place the mounting plate over the screw holes.
Attach the mounting plate to the module using the screws included with the plate.
Accent 1000 Hardware Manual 11

Carry Handle and Wire Stand Options
Note: Your device may look slightly different from the device shown in the pictures. You will
need a Phillips screwdriver.
Option 1: Carry Handle plus Wire Stand
The device is shipped with the handle in the carrying position and the two-position wire stand
attached. Many customers prefer this option because it provides a carry handle and a stand
that can be moved with one hand.
The handle can also be used as a stand and moved to various positions. Moving the handle is
described in Option 3.
Option 2: Non-Adjustable Handle
If you prefer to “lock” the handle even more securely in the carry handle position, you can
follow the instructions below for installing the two (2) cup washers provided.
Remove the screw and washer
from both sides of the handle
Slide the cup washer over the screw, insert
in the handle, and tighten the screw
Cup washer
(open side)
Small washer
(Not essential)
Handle Stand
screw
Accent 1000 Hardware Manual 12

Option 3: Four-Position Handle Stand
The handle also offers the option to be used as a four-position handle-stand combination. This
configuration requires removing the wire stand and cup washers, if installed. The handle
requires two hands to operate, as described below.
Depending on how firmly the wire stand is installed, it may require the use of a tool such as a
screwdriver to help pry the wire stand from the holes.
If you have installed the cup washers in Option 2, you will need to remove them to allow the
handle stand to be adjusted.
To Change the Handle Stand Position
Place the device face down. Pull both legs of the handle stand out from the case and rotate the
handle stand up or down a notch at a time until you reach the position you want. Release the
stand and firmly push the legs back into the case to stop it from moving.
Trying to adjust the handle stand without pulling the handle out as shown below may
damage the handle and post mechanism.
Pull out and rotate
Accent 1000 Hardware Manual 13

Attaching the Carry Strap
At the end of each side of the strap there is a loop connector and, on the strap side, a quick-
release connector. Detach the loop connector from the strap by pressing in on the sides of the
quick-release connector.
Thread the loop through the carry strap holder.
Accent 1000 Hardware Manual 14

Thread the connector through the loop and pull it securely to the strap holder post.
Insert the loop connector into the strap connector until the two pieces click and hold together.
Repeat these directions to connect the other end of the strap to the device.
Accent 1000 Hardware Manual 15

Charging the Batteries
Always use the battery charger that came with your device. Any other charger may damage
the batteries.
How long the batteries last depends on how you are using your device. You may be able to get
10 or more hours of use from one charge, or you may use your device so heavily that a charge
only lasts 6-8 hours. Spend some time using your device every day in different ways to learn
how much battery life you will get from a single charge.
The time required to fully charge the batteries varies depending on the charge level when the
charge begins. When your battery needs to be charged, a warning will be displayed on the
screen telling you to plug in the charger. You will also hear a low-battery warning.
Plug in the small end of the charger cable. Plug the larger end into a wall outlet.
The best practice is to plug in your battery charger every night when you go to bed and any
time you see the low battery warning and/or the low battery LED comes on.
The status area of your display and the Battery Menu in the Maintenance Menu are places
to check for battery information.
Status area on the display when the device is turned on
Accent 1000 Hardware Manual 16

Connecting to a Computer
You can connect your Accent to a computer with a PRC Bluetooth wireless adapter or a mini-
USB cable. The mini-USB cable comes with your device.
PRC Bluetooth Wireless Adapter
To connect wirelessly to a computer, you must use the PRC Bluetooth wireless adapter.
The adapter is available from the PRC Website: www.prentrom.com. Select Products,
Accessories, Bluetooth. You can also call the PRC Sales Department: (330)-262-1933 or (800)-
262-1933.
You can only use one Bluetooth device at a time with your device. If you are using a Bluetooth
switch and want to connect to an external computer, you must unpair your switch and pair with
the wireless adapter instead.
Before You Plug In the Adapter
Notice that the wireless adapter has a PRC label on one side and a label with a white circle and
an arrow pointing down on the other. The circle label covers a small switch called the "pair
button".
You will need to press this white circle during the setup process. Depending on where the USB
ports are on your computer, it may be difficult to reach the circle and also reach your device.
You may want to ask someone to help you.
1. Plug the Bluetooth wireless adapter into the USB port on your computer. Remember where the
white circle is on the adapter. The LED on the adapter may flash for a moment when you plug it
in.
2. Make sure your device is turned on.
3. Select the Tools key on front of the case or select the Tools key to the right of the text
display area.
4. Select the Toolbox key
5. In the Toolbox, select Output Menu.
6. Set Output to On.
7. Set Output Destination to External.
Accent 1000 Hardware Manual 17

8. Set Output Method to Bluetooth.
9. You will see a yellow box telling you to press the Pair button on the adapter. Press the white
circle label on the Bluetooth adapter.
10. The LED on the adapter will begin to blink. When you see a solid light, the adapter has
paired with your device and computer. This can take up to 20-30 seconds. In the status box
in the Output menu you will see “Paired, Connected”.
11. Exit the Output menu and go to your spelling keyboard.
12. Open a Word document or an application on your computer that you can type into.
13. Begin typing on your spelling keyboard. Your information should appear on your computer
screen.
Once the adapter is paired with your computer, it should always be paired. You can remove
it from your computer. The next time you plug it in, the LED should light and it should be ready
to go as long as the Output menu is set correctly.
The Bluetooth adapter has a wide range. Your communication device and the adapter do not
have to "see" each other to work.
The Paired Devices option in the Output menu allows you to see and re-connect to any
Bluetooth devices you have been paired with. Disconnect allows you to disconnect from your
current Bluetooth device.
Accent 1000 Hardware Manual 18

Using the Mini-USB Cable
If you do not have the wireless adapter, you can connect your device to a computer by using
the mini-USB cable that came with the device.
Connect the Cable
1. Plug one end of the cable into the mini-USB port on the back of your device.
2. Plug the other end of the cable into the mini-USB port on your computer.
3. If your device and your computer are not already turned on, turn them on now.
On your Device
1. Select the Tools key on the front of the case or select the Tools key to the right of the text
display area.
2. Select the Toolbox key.
3. In the Toolbox, select Output Menu.
4. Set Output to On.
5. Set Output Destination to External.
6. Set Output Method to USB.
7. Set Host Computer to the type of computer you are using: IBM (PC) or Mac.
8. Select OK to exit the menu.
Accent 1000 Hardware Manual 19

Setting Up Infrared (IR) for Remote Controls
IR capability is enabled automatically with the Accent. The IR area of your device is on the back
of the case on each side of the headphone jack, near the top. When you are facing the front of
the device, the IR Learning Receiver is on the top left and the IR Transmitter is on the top right
of the IR area.
You can teach infrared signals for almost any appliance you own that has a remote control. If
you want to teach a remote control signal to your device, point your remote control at the IR
area.
If you want to send an IR signal from your device, make sure the IR area is facing in the general
direction of the appliance you want to send the signal to.
Use the IR Setup Menu in the NuVoice Toolbox to teach remote signals to your Accent. The
following IR functions can be performed in NuVoice by using IR Setup Menu in the Toolbox:
•Add, modify, delete, or rename a device/appliance
•Add, change, delete, and test IR functions
Adding a Device
Several devices are already set up in the Accent. You only need to teach the signals to your
device. To add additional devices, select Add a Device and follow the instructions on the display.
Modifying a Device
1. Use the Up/Down arrows to select the appropriate device. When the appropriate device is
found, tap the button for the desired function and follow the instructions on the display.
2. Select Modify Selected Device.
3. Select the function to be changed and follow the instructions on the display.
4. When instructed, point the appliance’s remote control at the top of the Accent and press
the appropriate function button on the remote (e.g., power).
When teaching the device a new signal or re-learning a signal, make sure the remote is
pointed directly at the IR Learning Receiver on the left side of the headphone jack.
5. The Accent will beep when it receives the signal.
6. Select Test Signal to confirm that the signal functions properly.
The Re-Learn All Signals option allows each signal for an appliance to be re-learned
without re-entering the menu each time.
Accent 1000 Hardware Manual 20