Access Interfacing Solutions ADR100 User manual

Subject: ADR100 Getting
Started Guide
Revision: 2.2
Issue Date: 30/10/2018
Product names mentioned
herein are for identification
purposes only and may be
trademarks and/or
registered trademarks of
their respective companies.
© Copyright 2018
ALL RIGHTS RESERVED
Access-IS
18 Suttons Business Park, Reading
Berkshire, RG6 1AZ, United Kingdom
Tel: [phone]
Web: www.access-is.com
Email: [e-mail]
ADR100
Photo ID Reader
Getting Started Guide

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Warnings
This manual contains important information regarding the installation and operation of the ADR100 Photo ID
Reader. For safe and reliable operation of the imager, installers must ensure that they are familiar with, and
fully understand, all instructions contained herein.
Warranty
Access Ltd warrants that this product shall be free from defects in workmanship and materials for a period of
one year from the date of original purchase. If the product should fail to operate correctly in normal use during
the warranty period, Access will replace or repair it free of charge. No liability can be accepted for damage
due to misuse or circumstances outside Access' control. Access will not be responsible for any loss, damage
or injury arising directly or indirectly from the use of this product. Access' total liability under the terms of this
warranty shall in all circumstances be limited to the replacement value of this product.
Radio Frequency Energy
European EMC Directive 2014/30/EU
This product complies with the requirements of this directive by meeting the following standards:
EN 55022:2010: Information technology equipment. Radio disturbance characteristics. Limits and
methods of measurement.
BS EN 55024:2010+A1:2015: Information technology equipment. Immunity characteristics. Limits
and methods of measurement.
FCC Compliance Statement (United States)
This equipment generates, uses and can radiate radio frequency energy and if not installed and used
properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio
communication. It has been tested and found to comply with the limits for a class A computing device in
accordance with the specifications in Subpart J of part 15 of FCC rules, which are designed to provide
reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area may cause interference, in which case the user
at his own expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the manufacturer could void the user's authority to
operate the equipment.
Canadian Department of Communications RFI statement
This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in
the radio interference regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le règlement sur le brouillage radioélectriques publié par
le ministère des Communications du Canada.

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Contents
1. Overview ............................................................................................................................4
2. Installation .........................................................................................................................5
2.1 Opening the box.......................................................................................................5
2.2 Connecting the ADR100 to the host..........................................................................5
2.3 Mounting...................................................................................................................6
2.4 Testing the device ....................................................................................................6
2.5 Troubleshooting........................................................................................................7
2.6 Maintenance.............................................................................................................8
3. Access-IS Document Reader Software............................................................................9
3.1 Installing the software...............................................................................................9
3.2 Starting the software...............................................................................................12
3.3 Reading your first document...................................................................................12
3.4 Document reader software status messages..........................................................14
A. Specifications..................................................................................................................15
B. Model numbers................................................................................................................16
C. Document history............................................................................................................16

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1. Overview
The ADR100 Photo ID Reader captures a full-colour image of an ID card together with ultraviolet
(UV) and, where the option is installed, infrared (IR) images. This device has been designed for
indoor and outdoor use, under all lighting conditions and weather –overcast, bright sun, rain.
When a photo ID card is presented to the reader the photograph on the card is automatically
detected, cropped and rotated, allowing both the holder’s portrait and card images to be displayed
right-way-up. When reading an ICAO-compliant driving licence or identity card, the Photo ID Reader
will also decode its Machine Readable Zone (MRZ).
Access-IS Document Reader Software (ADRS) is the perfect partner for the ADR100. Capable of
standalone use, ADRS provides a graphical display that delivers an instant visual snapshot of
document data, resulting in a more efficient and effective workflow. More advanced users can take
advantage of its powerful programming interface, which allows the software to be integrated into
larger systems.
•Full-page capture of credit card sized documents in colour and UV, with an option to also capture
IR greyscale images.
•Reads ID cards, driving licences and, when fitted with the IR option, resident permits conforming
to ICAO 9303.
•Option to also read 1D and 2D barcodes.
•Designed to be used indoors or outdoors in any weather.
•Audible beep to confirm successful data capture.
•Replaceable 4 mm toughened and scratch-resistant glass face.
•Robust, compact and maintenance-free design.
•Supports ID-1 (credit card) sized documents
including:
All US state and federally-issued ID cards,
such as driver’s licenses, photo IDs, voter
IDs, social security cards, medical ID
cards, immigration IDs and resident
permits.
All North American, European and other
national driving licences.
All European and other national ID and
e-ID cards.
EHIC (European Health Insurance Card).
Travel tickets.
Any CR-80/ID1 documents.
Figure 1: ADR100 Photo ID Reader

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2. Installation
The ADR100 is simple to install. You can connect the product before or after you install the
Access-IS Document Reader Software (ADRS) on the host computer.
Refer to Installing the software (on page 9) for software installation instructions.
2.1 Opening the box
Unpack the ADR100 and ensure that you have the following items:
•Advisory notice card.
•ADR100 Photo ID Reader.
•USB 2.0 cable.
•24 V DC power supply unit.
Report any missing items or damage immediately to your Sales Representative.
2.2 Connecting the ADR100 to the host
Connect the ADR100 directly to a USB port on the host computer. Ensure that the host is running
Windows XP or above.
Note: The ADR100 is approved for use with a USB cable no longer than 3 m total length. If a longer
cable is used, you should fit a DC EMC filter to the power supply. Please contact the Access-IS
support team for details.
1. Plug the white Molex power connector into the 24 V DC power supply supplied by Access-IS or
your own power supply unit.
2. Plug the micro USB connector into the ADR100.
3. Ensure the power supply is connected to an available power outlet using a suitable IEC power
cord.
4. Connect the other end of the USB cable to a USB 2.0 socket on the host PC.
When you connect the ADR100 to a USB port, Windows automatically detects the device and
installs the required standard Windows drivers, which may take a few minutes.
5. Install the software (see Access-IS Document Reader Software (on page 9)).
No additional drivers are needed.

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2.3 Mounting
The ADR100 is an OEM device designed for integration into self-service kiosks. The device has
been designed for indoor and outdoor use, under all lighting conditions and weather –overcast,
bright sun, rain.
Warning: The quality of the UV image can be adversely affected in high brightness conditions due
to UV light emitted from the sun being transmitted through the scanned document.
Figure 2: ADR100 dimensions (in millimetres)
2.3.1 Mounting points
When mounting the ADR100, use four M4 screws (not provided) to mount the unit. From the base of
the ADR100 (bottom of the plastic housing), the minimum insertion depth is 3 mm. The maximum
insertion depth is 6 mm.
2.4 Testing the device
Once you have connected the device and installed the software (see Access-IS Document Reader
Software (on page 9)), you can test the device. To do this, place an ID document on the glass
platen and check that it is detected and captured by the ADR100.
When using a document with an ICAO-compliant MRZ and the ADR100's IR option is fitted, the
document reader software should display a visual snapshot of the document's data, including
images. If the device fails to respond when connected to the host, refer to the Troubleshooting
section of this document.

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2.4.1 ADR100 status indicators
Four indicators on the back of the device allow you to check the status of the ADR100.
Figure 3: The ADR100 rear view, showing lighting
indicators and cable connections
Table 1: ADR100 status indicators
Colour
Description
Blue
The ADR100 is switched on and
has power.
Communication with the document
reader software's Application
Programming Interface (API) is
established and the ADR100 can
read a document.
Orange
The ADR100 is busy reading a
document, or the detected
document is not stable.
Red
Bad read indicator.
Green
Good read indicator.
If all of these indicators are illuminated, the ADR100 is switched on, but there is no communication
between the ADR100 and the document reader software's API.
When ADRS is started, only the blue power indicator illuminates; the ADR100 is in standby mode
waiting to read a document. The ADR100 is not ready to scan a document if the blue power
indicator is not illuminated.
2.5 Troubleshooting
If the ADR100 does not appear to be working, refer to the following table to help identify and resolve
the problem. For further assistance, contact Customer Support ([e-mail]).
Alternatively, use the Contact Customer Support page on the Access-IS website.
Note: Do not attempt to disassemble the ADR100 if it does not operate correctly. Any attempt to do
so may be dangerous and will invalidate the warranty.
Table 2: Troubleshoot ADR100
Problem
Solution
Persistent 'bad reads'
(A bad read is defined as more than
7 misread characters)
Ensure that you place the document correctly in the document
guide.
If the document is correctly placed, check the document
window, and clean as necessary.
The ADR100 is not detecting a
document
Check that ADRS is ready. Refer to Document reader
software status messages (on page 14) for more
information.
The ADR100 cannot scan a barcode
Ensure that the unit has been purchased with barcode option
enabled.
Ensure that the unit is configured to read the barcode that you
are scanning.
If scanning a document, ensure that the print quality is good.
If scanning a barcode on a mobile phone, ensure that you set
the screen backlight on the phone to its brightest setting.

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2.6 Maintenance
2.6.1 Cleaning
Clean the glass with a lint-free cloth. If the glass is dirty, wipe the glass with a lint-free cloth
moistened with isopropyl alcohol or use an alcohol wipe. Do not use abrasive cleaners.
2.6.2 Storage
Store the unit in its original box, at a temperature of 0°C to 60°C.

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3. Access-IS Document Reader Software
The Access-IS Document Reader Software (ADRS) delivers an instant visual snapshot of document
data, resulting in a more efficient and effective workflow.
You can install the software before or after you connect the ADR100 to the host computer.
For more information on how to configure ADRS, refer to the ADRS User Guide.
3.1 Installing the software
Before you install ADRS, make sure that your computer meets the minimum hardware requirements
and is running Windows XP or above.
To install ADRS, do the following:
1. Download the latest version of ADRS.
You can download the software from the Access-IS website
(http://www.access-is.com/gettingstarted/).
2. Extract the contents of the download file to a folder on your computer.
3. Run the Access-IS Document Reader.exe file.
The Access-IS - Document Reader Setup dialog box appears.
4. Click Next to continue and display the License Agreement page.
5. Review the license agreement and click I Agree to accept the terms of the agreement and
continue.

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6. On the Choose Components page, select the components to install.
If you do not want to integrate the software into another system and will therefore not require the
sample code, then you may clear the Sample Code check box.
7. Click Next.
8. On the Choose Install Location page, select the installation folder.
A default location is provided; to install to a different location, click Browse and select the folder
that you want to use.
9. Click Install to start installation.
Depending on your system's settings, a message may appear asking if you want to disable the
Certificate Propagation service. This service may affect the RFID operation of Access-IS
products with RFID functionality.
If you only use devices without RFID, such as the ADR100 and OCR31x, please select No. If, in
the future, you are planning to use an Access-ID RFID-enabled device, then please select Yes.