Insert the lancet into the lancing 
device until it clicks.
3
Replace the cap on the lancing 
device. Make sure the notch on the 
cap lines up with the notch on the 
lancing device.
5
Press the priming button in as far 
as it will go, like a pen. Do not 
press the release button while 
pressing the priming button. The 
release button turns yellow when 
the lancing device is ready.
7
Wash and dry your hands before 
you perform a blood glucose test.
1
Check the use by date on the test 
strip container. Do not use test 
strips past the use by date.
2
Remove a test strip from the test 
strip container. Close the cap 
tightly.
3
Insert the test strip into the meter 
in the direction of the arrows until 
the meter beeps.
4
A flashing blood drop symbol 
appears.
Setting up the Lancing Device Performing a Blood Glucose Test
Set the lancing device aside until 
you are ready to perform a 
fingerstick.
8
6
Adjust the lancet depth to a 
comfortable penetration level. Start 
at 2. For tougher skin, dial to a 
higher number.
Hold the lancing device firmly 
against the edge of your fingertip 
and press the yellow release 
button to prick your finger.
Touch the end of the test strip to 
the blood drop. Do not put blood on 
top of the test strip.
The meter beeps and flashes 
when there is enough blood in the 
test strip.
The test result appears on the 
display after 5 seconds.
Remove the lancing device cap. 
Point the lancet away from you. 
Slide out the ejector to release the 
lancet.
Error Messages
5 6
4
Twist o the lancet’s protective 
cover.
Before you finish…
Remove the lancing device cap by 
pulling it straight o. Do not twist 
the cap.
2
1Ejector
Release button
Cap
Priming 
button
Penetration depth
1
2
3
4
5
61
wWARNING
• Keep new and used batteries 
away from children. See the 
User's Manual for additional 
information.
• This Quick Start Guide does not replace the 
User’s Manual for your Accu-Chek Performa 
blood glucose meter. The User’s Manual 
contains important handling instructions and 
additional information.
• The lancing device is intended for personal 
use only.
Roche USA – 82160 
V4/1 – 07054181050(02) – Black
Roche USA – 82160 
V4/2 – 07054181050(02) – Cyan
Roche USA – 82160 
V4/3 – 07054181050(02) – Magenta
Roche USA – 82160 
V4/4 – 07054181050(02) – Yellow
If any of the error messages below appear on the display at any time, refer immediately to 
the User’s Manual, Chapter 5, Display and Error Messages. 
E-1 The test strip may be damaged, not properly inserted, or previously used. Remove and 
reinsert the test strip, or replace it if damaged or previously used. 
This error could appear if the cap on the test strip container was not closed tightly. The test 
strips may have been damaged due to improper storage or handling.
E-3 A meter or test strip error has occurred.
This error message could appear if the cap on the test strip container was not closed tightly. 
The test strips may have been damaged due to improper storage or handling.
Never make therapy decisions based on an error message.
Repeat the blood glucose test. If a second E-3 error message appears, perform a control test 
with the control solution and a new test strip. See the section Performing a Control Test in the 
chapter Control Tests. If you continue to receive an E-3 error message, use an alternate 
method for testing your blood glucose, such as a back-up meter and test strip. If the 
alternate method gives an extremely high blood glucose result, or if an alternate method is 
not available, contact your healthcare professional immediately. 
In rare cases, an E-3 error message may indicate that your blood glucose is extremely high 
and above the system’s measuring range. See the Unusual Blood Glucose Results section 
in the chapter Blood Glucose Tests for other possible causes of the error message.
E-4 Not enough blood or control solution was drawn into the test strip for measurement or 
was applied after the test had started. Discard the test strip and repeat the blood glucose or 
control test. 
E-6 Blood or control solution was applied to the test strip before the flashing drop symbol 
appeared on the display. Discard the test strip and repeat the blood glucose or control test. 
E-7 An electronic error occurred, or in rare cases, a used test strip was removed and 
reinserted. Turn the meter o and on, or take the battery out for 20 seconds and reinsert it. 
Perform a blood glucose or control test. 
E-8 The temperature is above or below the proper range for the system. Refer to the test 
strip package insert for system operating conditions. Move to an area with the appropriate 
conditions, wait 5 minutes, and repeat the blood glucose or control test. Do not artificially 
heat or cool the meter. 
E-9 The battery may be out of power. 
Turn the meter back on. If you are in a cold environment, move to a location with a more 
moderate temperature and retest. If the message continues to appear after several 
attempts, replace the battery. If the message reappears after the battery has been replaced, 
remove the battery, press and hold the Power/Set button for at least 2 seconds, then reinsert 
the battery with the (+) side facing up.
E-10 The time and date settings may be incorrect. Make sure the time and date are correct 
and adjust, if necessary. 
Roche Diabetes Care GmbH 
Sandhofer Strasse 116 
68305 Mannheim, Germany 
www.accu-chek.com
ACCU-CHEK, ACCU-CHEK PERFORMA, and SOFTCLIX are 
trademarks of Roche.
© 2020 Roche Diabetes Care
07054181050(02)-1120
NOTE
Contact Roche if the error message continues. 
LAST UPDATE: 2020-01
This file may not print or view at 100%.
Die lines and color breaks do not print.
E
Start Here
Quick Start Guide
Meter Overview
1 Power/Set Button 
2 Display
3 Right Arrow and Left Arrow Buttons 
4 Test Strip Slot
5 Battery Door
6 Infrared (IR) Window
Familiarize yourself with the 
Accu-Chek Softclix lancing 
device.
or
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