Ace Digital TV ADB 3800 User manual

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207 East Cedar Street │PO Box 360│Houston, Minnesota 55943│1811 │507.896.3107 │www.acegroup.cc
The future of television is here!
User Guide—ADB 3800 & 5810
Ace Digital TV brings crisp, 100% digital audio and video into your home
through your phone lines. Our channel line-ups are unparalleled—including
the best in network, local, music and premium channels! And now Ace
Digital TV offers Video On Demand, Pay Per View, HDTV and Digital Video
Recording.* *Some restrictions may apply. Call for details.

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Index
2
2-3
3
4
4
4
5
5
6
6
6
Turning your TV On & Off............................................
Menu Button .....................................................................
Remote Control................................................................
Search...................................................................................
Channel Banner ...............................................................
Different Lists ...................................................................
Favorites .............................................................................
Program Guide.................................................................
Caller ID & Messages .....................................................
Reminders ..........................................................................
Auto Tune ...........................................................................
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8
8
9-10
10
10
11
12
13-14
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Recording a Program—DVR ...................................
Recording a Program—VCR ....................................
Passwords & PINs .........................................................
Parental Controls .........................................................
Change the Look of the Menu/Guide..................
Emergency Alert System (EAS) ..............................
Video On Demand (VOD)..........................................
Pay Per View (PPV).......................................................
FAQ’s & Troubleshooting .........................................
Notes ..................................................................................
TURNING YOUR TV OFF & ON
To turn your TV ON:
1) Press the TV button
2) Press the POWER button
3) Press the STB button*
To turn your TV OFF:
1) Press the TV button**
2) Press the POWER button
* You must press the STB button in order to use the remote for channel changes and other of the remote functions.
** When turning the TV off if you do not press the TV button prior to pressing the POWER button you will turn the set-top box off (you
can tell this if the PWR light is red), then next time you try to turn the TV on it will not work properly. To fix this: press STB, then POWER,
followed by the above instructions for turning your TV on.
MENU BUTTON
GUIDE—Press OK to view the program guide.
PVR—Press OK to interact with your PVR/DVR (if you have subscribed for the service).
Press the MENU button (see page 3 for location on remote) and arrow to the following areas:

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RENTALS—Press OK to interact with the VOD (video on demand) available.
VAULT—Press OK to view messages sent to your TV and saved, Caller ID log, reminders set, recordings from DVR, or
VOD and PPV ordered.
SETTINGS—Press OK to set Parental Controls, password and PIN information and more.
FAVORITES—Press OK to Choose/Edit/Create/Delete may be chosen. See page 5 for more information.
SEARCH: Press OK to search for programming by name. See page 4 for more information.
PARENTAL CONTROLS—Press OK to lock and unlock the parental set controls. Set controls on programs that can and
cannot be viewed by your children. For more information see instructions on pages 9-10.
REMOTE CONTROL
Used to program your remote
Power
Changes channels up and down
(individually or by paging up or down in
guide)
Displays info bar
Direction arrows
Close screen and return to TV
Record for DVR
Sends commands to TV Sends commands to STB
Number Keys
Volume up and down
Displays menu
Displays guide
“Enter” a choice you have made
DVR buttons
(operate similar to DVD or VHS buttons)
Closed Captioning
Takes you directly to the Video on
Demand (VOD) menu
Day +/- allows you to page ahead in
12-hour time periods in the guide
Page +/- allows you page up or down
in the guide
Go to last channel viewed
Mute
Return to live TV when watching a DVR
recording

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1) Press MENU
2) Arrow to Search, Press OK
3) Arrow to the search box, Press OK
4) Press OK again
5) A letter and number pad will appear, use the arrow keys to spell out the name or part of the name of the
program you are looking for.
6) When finished arrow to “done,” Press OK
7) The word is in the search box, arrow to the “search guide” box, Press OK.
8) Choose “extended (up to 14 days out)” or “quick (within three days out),” Press OK
9) A list will appear of the found programs. Arrow to your choice, Press SELECT. From here you can set to remind,
Auto Tune, etc. or if the program is currently on you can choose to watch it immediately.
SEARCH
Notes on Search:
yTry to use words to search that will not bring hundreds of results (ex. the, and, etc).
yAfter your search is complete you can do the following:
Set Recording (DVR)
Set Reminder
Set Autotune
Schedule Event
Add to Favorites
CHANNEL BANNER
The channel banner is the blue banner that appears across the bottom of your TV screen while changing channels or
using the channel buttons.
While the channel banner is on, you may:
yUse the RIGHT ARROW button to see what is coming up next on this channel.
yUse the UP & DOWN ARROW buttons to see what current programming is on other channels (without changing
the current picture).
yUse the OK button if you wish to change the channel (when scrolling through the programming).
yUse the EXIT button to remove the channel banner immediately.
The Different Lists (on the left underneath the picture):
yAll = a list of all of the channels that Ace offers
ySubscribed = list of the channels that you are subscribed to (Basic, Expanded, Premiums, and/or Choice Channels)
yFavorites = it is a list of the channels that you subscribe to that you have deemed your favorites
yHD = a list of the HD channels available as a suite
DIFFERENT LISTS
Maneuver Between Lists on the Guide:
yPress the GUIDE button to move between lists
yIf you do not have HD or a Favorites list they will not appear as a list when you are pressing GUIDE

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PROGRAM GUIDE
The program guide is an excellent way to view what is currently on the television as well as what is coming up. The
program guide has different lists. For more information on these lists see page 4.
Access the Guide:
yPress the GUIDE button on your remote control.
Maneuvering within the Guide:
yUse the arrow buttons to move one time spot or channel at a time
yUse the CH + or — to page up or down in the guide, rather than one time slot or channel at a time.
yA blue program indicates a show, purple indicates a movie
See Future Programming:
1) Future programs appear to the right of the current program
2) Use the right arrow button to see future programs up to 24 hours
3) Use the search feature to search beyond 24 hours (instructions can be found on page 4)
Choose a Program:
1) Use the arrow button to highlight the program you desire to see, Press OK
2) The program will appear in the picture box to preview with the description to the right of it
3) If you desire to watch the program, Press OK again
Delete a Favorites List:
1) Press the MENU button
2) Arrow to Favorites, Press OK
3) Arrow to Delete, Press OK
4) Choose the list you wish to delete, Press OK
5) Arrow to Done, Press OK
Make (or Edit) a Favorites List:
1) Press the MENU button
2) Arrow to Favorites, Press OK
3) Arrow to Edit, Press OK
4) Choose the list you wish to edit, Press OK
5) Select the channels you would like on your list, using OK
6) Arrow to Done, Press OK
Notes on the Favorites List:
yYou can make up to 20 separate Favorites lists
yThe system will automatically name the lists (Favorites1,etc).
FAVORITES LIST
Add to Favorites List:
1) While on the channel you would like to add to the list, Press OK
2) Arrow to Add to Favorites, Press OK
3) Choose Favorites list you would like to add to (if more than one option), Press OK
4) You will return to the main TV screen

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CALLER ID & MESSAGES
To view Caller ID & Messages:
1) Press the MENU button
2) Arrow to Vault, Press OK
3) Arrow down to either Caller ID or Messages (both at very bottom of the list)
4) View the information you choose by using the arrow and OK buttons
5) When done press EXIT to get out of Settings
Caller ID is where you would like to go to view a log of the calls that have come to your home. Please note that you
must have Ace’s Caller ID service in order for this feature to appear.
Messages are notes sent to your TV from Ace. These may pertain to special events, outages, and more. Please
explore this feature on a regular basis to stay up-to-date on information coming to you.
Set a Reminder:
This feature is useful when you want to be reminded of an upcoming program you would like to view.
1) Arrow on the guide to the program you would like to be reminded about, Press OK
2) Arrow to Set Reminder, Press OK
3) The Reminder symbol (a clock) will appear next to that program
4) Press EXIT to continue viewing the current program
REMINDERS
Reminder—What Next:
1) When the program is about to begin a notice will appear on screen, Press INFO
2) The box will tell you the program name, Press OK to view the program
3) You may also arrow to Cancel, Press OK, and the reminder will disappear
Reminder Repeat (Schedule Event):
Use this feature when you want to be reminded of an upcoming program on a single, daily, or weekly basis.
1) Arrow on the guide to the program you would like to be reminded about, Press OK
2) Arrow to Schedule Event, Press OK
3) Use the arrow buttons to move around the screen, Press OK to change the field you want to edit
4) Use the arrow buttons to move through the choices, Press OK to change fields
5) When done, arrow to OK, Press OK
Set Auto Tune:
This feature will automatically tune your television to the previously indicate channel. Great to use when recording.
1) Arrow on the guide to the program you would like to be reminded about, Press OK
2) Arrow to Set Auto Tune, Press OK
3) The Auto Tune symbol (an orange dot) will appear next to that program
4) Press EXIT to continue viewing the current program
AUTO TUNE
When the program is about to begin a notice will appear on screen, Arrow to Tune In or Cancel , Press OK. If you
choose not ignore the notice, you will automatically be taken to that channel.

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RECORDING A PROGRAM—DVR
DVR stands for Digital Video Recorder. A DVR allow you to record programs without the need for videotapes. DVRs
are sometimes referred to as PVRs (personal video recorders), as on your screen guide. Your set top box can record
many hours of programming, with the capability to stop, rewind, fast forward or pause, just as if you were using your
DVD or VCR remote.
If you are recording a live program as you watch it, you can pause or rewind. Your set top box will continue to record
while paused and then pick back up where you left off.
Record a LIVE Program:
While watching a program, press the RECORD button on your remote. Your set top box will immediately begin
recording and the Info Bar will have a red record icon on the right.
You can also start a quick record in the guide. Press GUIDE, highlight a program you want to record using the arrow
buttons and press RECORD. If the program is currently on, recording will begin immediately.
Schedule a Recording:
Option #1: Set to record through the guide
1) Press GUIDE
2) Arrow to a program you want to record
3) Press OK
4) Arrow to Set Recording, Press OK
5) A red record icon will appear next to the program you are scheduled to record
Option #2: Set to record through the reference menu
1) Press MENU on your remote
2) Arrow to PVR, Press OK
3) Arrow to Schedule Event, Press OK
4) Follow instructions on screen to schedule recording for one time or recurring events
5) When done, Press EXIT to return to the TV
Option #3: Set to record through a search
1) Do a search for the program(s) you wish to record (see directions on page 4)
2) Arrow to the program on the list, Press OK
3) Arrow to Set Recording, Press OK
4) A red dot will appear to the right of the program indicating it is on the list to record
5) When done, Press EXIT to return to the TV
To watch a previously recorded program:
1) Press MENU
2) Arrow to PVR, Press OK
3) Arrow to Recordings, Press OK
4) Arrow to the recorded program you would like to view, Press OK
5) Using your arrow buttons, go to the action you would like to take, Press OK
6) You will be taken to the previously recorded program you chose to see
Cancel a recording:
1) Arrow to the event you wish cancel, Press OK
2) Arrow to Cancel Recording, Press OK
3) Once you have cancelled the event, that recording will be removed from your Recording list
Watch and record at the same time:
Set your program to record (either Live or Scheduled). The red record dot will appear in the info bar (and in the
guide). Once the recording red dot has appeared go to the other program you wish to watch. When you want to stop
recording simply press STOP on the program you were recording.
NOTE: Do not try to record two programs at once. This will confuse your set top box and will require you to unplug and
reboot the set top box. Initially you may need to call Ace at 1811, option 3 to be sure that the capability to do this feature is
on your account.
NOTE: Use can also access your
recordings by pressing
DVR LIST on your remote
NOTE: While watching a
recording you can return to live
TV by pressing VIEW LIVE TV
on your remote

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PASSWORDS & PINS
If you password/PIN is not working:
Your default password/PIN is 0. If this does not work, call Ace at 1811, option 2 (during regular business hours) and
your password will be reset back to 0. You can then change your password in your system to something you will
remember (see instructions below). When you change a password/PIN it changes for all set top boxes on the
account, not just one set top box.
Password:
A password is used for changing the set top box settings. This is a numeric field using 1 to 10 digits.
PIN:
A PIN is used to order PPV or VOD purchases. This is a numeric field using 1 to 10 digits.
To Change Password/PIN:
1) Press the MENU button
2) Arrow to Settings, Press OK
3) Enter in current password (default password is 0), Press OK
4) Go to the Users tab, Press OK
5) Go to Edit (at the bottom of the screen), Press OK
6) Enter in current password/PIN (defaults are both set to 0)
7) Enter in new password/PIN
8) Confirm the new password/PIN
9) Arrow to Submit, Press OK
10) Press EXIT to get out of Settings
To Require PIN to rent VOD and PPV:
1) Press the MENU button
2) Arrow to Settings, Press OK
3) Enter in current password (default password is 0), Press OK
4) Go to the Users tab, Press OK
5) Go to Edit (at the bottom of the screen), Press OK
6) Enter in current PIN (default PIN is set to 0)
7) Enter in new PIN
8) Confirm the new PIN
9) Arrow to Enable PIN, Press OK
10) Arrow to Submit, Press OK
11) Press EXIT to get out of Settings
NOTE: Use the BACK
button on your remote if
you type in an incorrect
number.
RECORDING A PROGRAM—VCR
Recording TIPS
yYour TV set top box (not the TV itself) must be on the channel you wish to record
yAuto Tune will automatically take your TV to the channel you need it on, when you need it on
STEP 1: Set Your VCR (or other equipment) to Record:
yFollow the directions in your VCR instruction manuals for the how to record a program off the TV.
yWhen selecting the channel to record on, always use channel 3.
STEP 2: Prepare Your TV to Record
Option #1: Set TV Manually
1) Set your TV set top box to the channel you wish to record on before you shut it off
Option #2: Set TV to Auto Tune (recommended)
1) Arrow on the guide to the program you would like to record, Press OK
2) Arrow to Set Auto Tune, Press OK
3) The Auto Tune symbol (an orange circle) will appear next to that program
4) Press EXIT to continue viewing the current program

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Parental Control Tips:
yIf you set your controls to block NR (not rated) this will also block programs such as news, sports and some
children’s programming
yChoosing a movie and/or TV rating to block will automatically block all ratings above that one.
PARENTAL CONTROLS
Setting Parental Controls:
1) Press the MENU button OK
2) Arrow to Settings, Press OK
3) Enter current password (your password is 0 unless you have changed it), Press OK
4) Be sure you are on the Preferences tab
5) Arrow to Parental Control: Edit, Press OK
6) Select which program rating you want blocked by the highest rating you want viewed (ex. you want to watch
R, but nothing higher so put R in Movie Ratings). Use your OK and arrow buttons to select for Movie Ratings
and TV Ratings. Use the OK button to put a 9in the box of the Content Ratings you want blocked.
7) If you want to be able to see the info on the program even if it is blocked be sure to use the OK button to put a
9in the box next to Show Blocked Program Info.
8) Arrow to Submit, Press OK
9) When Setting successfully updated appears, Press OK
10) Arrow to the Preferences tab, Press OK
11) Arrow to Parental Control, Press OK (to put a 9in the box)
12) Arrow to Submit, Press OK
13) When Setting successfully updated appears, Press OK
Blocking Channels:
1) Press the MENU button OK
2) Arrow to Settings, Press OK
3) Enter current password (your password is 0 unless you have changed it), Press OK
4) Be sure you are on the Preferences tab
5) Arrow to Channel Blocking: Edit, Press OK
6) Select which channels you want blocked by using your OK and arrow buttons to select the channels. A X will
appear on the selected channels.
7) Arrow to Update, Press OK
9) When you return to the Preferences tab, Arrow to Channel Blocking, Press OK (to put a 9in the box)
10) Arrow to Submit, Press OK
11) When Setting successfully updated appears, Press OK
To view a program blocked by parental controls, Press OK on the program you wish to view and enter your
password (password is 0 unless you have changed it). This will unlock the parental controls on all channels for a
certain time period. To change the timeout period follow the below directions:
1) Press the MENU button OK
2) Arrow to Settings, Press OK
3) Enter current password (your password is 0 unless you have changed it), Press OK
4) Be sure you are on the Preferences tab
5) Arrow to Parental Control: Edit, Press OK
6) Arrow to Unlock Timeout, Press OK
7) Select the time limit you want the parental controls to timeout in, do this by using the ARROW and OK
buttons (note: if you want to watch a 2-hour movie without interruption of parental controls coming back on
set the time to 120 minutes).
8) Arrow to Submit, Press OK
9) When Setting successfully updated appears, Press OK

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CHANGE THE LOOK OF MENU/GUIDE
1) Press the MENU button
2) Arrow to Settings, Press OK
3) Enter your password, Press OK
4) Arrow to Theme (bottom, right), Press OK
5) Use the arrow to choose either Blue English or English-Swirl, Press OK
6) Arrow to Submit, Press OK
7) Press OK when the next two messages appear. Your set top box will automatically reboot. After it has rebooted
the new look will appear for your menu and guide.
EMERGENCY ALERT SYSTEM (EAS)
The EAS was formed in 1994 by the Federal Communications Commission (FCC) in order to replace the Emergency
Broadcast System. These systems were designed to alert the public about emergency situations. These situations
may include, but are not limited to: weather conditions, state, national, and local emergencies, and national security.
When the EAS is activated:
Depending on the severity of the warning the alert will act in one of two ways:
1) You will be automatically tuned to a designated channel where further information on the alert will be
broadcast—to return to your previously viewed channel, Press BACK on your remote
2) A message will be placed on your screen describing the situation or direct you to another channel to view
information on the situation
Movie Ratings
NR Not Rated
G General Audiences
PG Parental Guidance Suggested
PG-13 Parents Strongly Cautioned
R Restricted (under 17 w/parent)
NC-17 No one under 17
AO Adult Only
TV Ratings
NR Not Rated
TVY All Children
TVY7 Older Children
TVG General Audience
TVPG Parental Guidance
TV14 Parents Cautioned
TVMA Mature Audiences
Content Ratings
S Sexual
V Violence
L Language
D Dialog
FV Fantasy Violence

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VIDEO ON DEMAND (VOD) - coming soon
VOD stands Video On Demand. VOD allows you allows you to rent the latest movies, older favorites and more from
your set top box.
To Rent a Movie:
1) Press MENU
2) Arrow to Rentals, Press OK
3) Choose a main category (Movies, Events, Free, etc), Press OK
4) Choose a subcategory (3 day rentals, New Releases, Library, etc), Press OK
5) Continue to select subcategories until you get to the movie titles. Scroll through the movie titles by using your
arrow buttons. Select the movie you want to rent, Press OK
6) Arrow to Rent, Press OK
7) If you want to share this rental with other set top boxes on your account, Arrow to Share Rental,Press OK
8) Arrow to Rent, Press OK
Please Note: Once you have rented a movie you CANNOT cancel the rental. Be sure you want to make the
purchase prior to pressing the second OK.
To see rented VOD within allotted time frame:
If you would like to view a rental for an additional time or watch a “shared rental,” follow the below instructions.
1) Press MENU
2) Arrow to Vault, Press OK
3) Arrow to Video, Press OK
4) A list of rentals will appear, use the Arrow and OK buttons to view a selection
To share a rental with other set tops on your account:
Option #1: Choose on a per rental basis to share
ySelect the Share Rental box prior to pressing OK the second time when choosing a rental.
Option #2: Choose to share ALL rentals
1) Press the MENU button
2) Arrow to Settings, Press OK
3) Enter in current password (default password is 0), Press OK
4) Arrow to Share Rentals, Press OK
5) Arrow to Submit, Press OK
Refunds. A password is not required for every VOD purchase, however the customer using VOD must OK the
purchase twice prior to the movie being rented therefore no refunds will be given. It is the responsibility of the main
account holder to be aware of all purchases made.
If you would like to have VOD fully removed from your TV, please call Ace at 1811, option 3 and we will have it removed from
your account. Please note that you will not be able to see VOD or rent Free on Demand at all once it has been removed from
your account. We highly recommend setting your parental controls or having a PIN added to make any rentals (see pages 8-10
for details).
Rental Limits. Ace has a default of $75 set as a limit on how much money can be spent on VOD rentals per month.
Please note it is the customer’s responsibility to keep track of how much you have spent on rentals per month. If you
would like to know for sure what your limit is or to adjust the limit up or down, please have the main person on the
account call Ace at 1811, option 3 and we would be happy to have that amount adjusted for you.
NOTE: Use can also access
Video on Demand by
pressing VOD on your remote

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PAY PER VIEW (PPV) - coming soon
To watch a program on Pay Per View:
1) Press GUIDE to view the guide
2) Type in 801 (the PPV channel number)
3) Use the arrow button to highlight the program you desire to see, Press OK
4) Arrow down to Buy PPV, Press OK
5) If you want to share this rental with other set top boxes on your account, Arrow to Share,Press OK
6) Arrow to Buy, Press OK
Please Note: Once you have rented an event you can ONLY cancel prior to it starting. Be sure you want to
make the purchase prior to pressing the second OK.
To see what PPV have been rented:
If you would like to see a list of the PPV items that have been rented, follow the below instructions.
1) Press MENU
2) Arrow to Vault, Press OK
3) Arrow to PPV Events, Press OK
If you would like to have PPV fully removed from your TV, please call Ace at 1811, option 3 and we will have it removed from your
account. Please note that you will not be able to see PPV at all once it has been removed from your account. We highly
recommend setting your parental controls or having a PIN added to make any rentals (see pages 8-10 for details).
Refunds. A password is not required for every PPV purchase, however the customer using PPV must OK the purchase
twice prior to the movie being rented therefore no refunds will be given. It is the responsibility of the main account
holder to be aware of all purchases made.
Rental Limits. Ace has a default of $75 set as a limit on how much money can be spent on PPV rentals per month.
Please note it is the customer’s responsibility to keep track of how much you have spent on rentals per month. If you
would like to know for sure what your limit is or to adjust the limit up or down, please have the main person on the
account call Ace at 1811, option 3 and we would be happy to have that amount adjusted for you.
Cancelling a purchased PPV:
Once a purchased PPV event has started you CANNOT cancel it. However, it can be cancelled up until the time the event
is due to start.
1) Press GUIDE to view the guide
2) Type in 801 (the PPV channel number)
3) Use the arrow button to highlight the program you have purchased, Press OK
4) Arrow down to Cancel PPV Purchase, Press OK
To share a rental with other set tops on your account:
Option #1: Choose on a per rental basis to share
ySelect the Share Rental box prior to pressing OK the second time when choosing a rental.
Option #2: Choose to share ALL rentals
1) Press the MENU button
2) Arrow to Settings, Press OK
3) Enter in current password (default password is 0), Press OK
4) Arrow to Share Rentals, Press OK
5) Arrow to Submit, Press OK

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Should the clock on my set top box always be on?
Yes, the box will have a clock that remains on all the time. If you do not see the clock, try unplugging the set top box for a
couple minutes, re-plugging it in and allowing the set top box to reboot.
FAQ’s & TROUBLESHOOTING
How do I find out what a program is about?
In the guide when the program is highlighted the description will appear in the upper right corner OR while viewing the
program press the INFO button one or two times to see a full description of the program.
How do I flip quickly between two channels?
By using the BACK or LAST button you can maneuver quickly between the current channel and another channel.
How do I move up and down the channels in the guide?
To move one channel at a time, use the arrow up or down buttons. Using the CH +/- buttons in the guide will allow you to
look at a page of channels at a time.
The guide is acting unusual (programs missing, etc):
Try first unplugging the set top box, wait a couple minutes and re-plug it back in allowing it to reboot. See if the problem
corrected itself. If not, call Ace Repair Service at 1811, option 2.
Does Ace have any control over the programs on a channel?
No, Ace provides you with the service, but it is up to the individual channels/networks to be in control over their
programming (including type of show, times it is on etc.). The channels/networks occasionally change the programming at
the last minute and it doesn’t always give the guide an opportunity to match what it on the TV.
Can I get an new channel added to the Ace Digital TV lineup?
We welcome your suggestions on new channels to add to Ace Digital TV. Please call in and let us know what you would
like to see. However, we cannot always get the channel on right away or even at all because of contracts, cost and/or
space.
I have channels missing or cannot see the entire list.
There are a couple reasons for this problem:
1) You may have blocked these channels from being viewed (you can check what you have blocked, see
instructions on pages 9-10) OR
2) You may be viewing the wrong list. Press the GUIDE button to move between lists (instructions on page 4)
My screen is blue or dark grey.
It may be necessary to unplug the set top box from the electrical outlet, then re-plug it in. Let the system reboot itself. If
these instructions do not work for you, call Ace Repair Service at 1811, option 2.
What channel will my TV turn on to?
When you turn your TV on, it will come on to the last previously viewed channel. For example, if you were watching ABC
Family prior to turning the TV off, when you turn the TV back on you will be on ABC Family. However, whenever a set top
box is rebooted it will automatically return to channel 2.
My screen is black.
If the screen is black it may be because the program you want to watch is being blocked per Federal Communications
Commission (FCC) Regulations.
Ace blocks programming because we are legally and contractually obligated to do so by the FCC and retransmission
agreements. Local television stations licensed in a television market may assert exclusive rights within their specified zone,
which is also regulated by the FCC. In order for Ace Digital TV and other cable television systems to broadcast content
from local television stations, we are required by law to negotiate a Retransmission Consent Agreement with all licensed
television stations, whether they are within or outside our DMA. These agreements incorporate issues such as network
non-duplication, syndicated exclusivity, and sports blackout rules, as well as other general issues set by the FCC.
Ace cannot demand immediate access to the programming available on all local television stations, either within or out-
side our DMA. This must be negotiated within the Retransmission Consent Agreement with the various television stations
after applying the FCC rules. We must abide by the stipulations within the contract. To be clear: blackouts are not under
Ace’s control; they are dictated in all cases by the local television stations, networks, sports teams or leagues, and guided
by the FCC.

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My screen shows I have a message.
Option #1:
1) When the message box appears in the upper corner, Press INFO on your remote.
2) After reading the message you can either keep or delete it by using the ARROW buttons to go to keep or delete and
using OK. If you choose keep it will be stored in your vault.
Option #2:
1) When the message box appears in the upper corner, ignore it and it will be automatically saved to your Vault after a
time.
2) To access it, Press MENU on your remote. Then using the ARROW buttons go to Vault, Press OK.
3) Again using the ARROW buttons go to Messages, Press OK
4) Press OK again and ARROW to Delete or Cancel. Press SELECT and then use the EXIT button to leave settings.
My TV won’t turn on with the programmed remote.
You may have set down the remote too quickly after pushing the power button to turn the TV off. When you press power
the remote sends 2 separate signals. To clear this up:
1) Press the TV button then POWER
2) Press the STB button then POWER
Now you should be able to just press POWER to turn the system back on.
My remote isn’t working.
Solution #1: Be sure your remote is pointed directly at the set top box.
Solution #2: Try changing the batteries (any two AA batteries can be used). Please note that when you replace the batteries
in your remote, it may be necessary to reprogram your remote.
I can’t change channels.
Chances are your remote and equipment (set top box, TV, ) somehow got outof sync. This likely occurred when the VCR,
TV, or STB button was pushed prior to the POWER button. Fix it by:
1) Manually turn off all equipment (TV, DVD, etc)
2) Turn everything back on through the remote (e.g. STB, POWER—TV, POWER—etc)
3) It may be necessary to unplug the set top box or reprogram your remote to turn the appropriate equipment on/off
In the Event of a Power Failure.
1) When power has been restored, go to your TV set and manually turn it on.
2) If you see a picture, then you may use the provided remote for the TV and set top box on and off like usual.
3) If you do not see a picture, then manually turn the TV or set top box off and try turning it on with the provided remote.
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NOTES
207 East Cedar Street │PO Box 360│Houston, Minnesota 55943│1811 │507.896.3107 │www.acegroup.cc
Rev 11/06/08