Acer Aspire M3710 User manual

Aspire M3710
Aspire M5711
Aspire M7711
Service Guide
Service guide files and updates are
available on the AIPG/CSD web; for
more information please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

II
Revision History
Please refer to the table below for the updates made on Aspire M3710/Aspire
M5711/ Aspire M7711 service guide.
Date Chapter Updates

III
Copyright
Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or
by any means, electronic, mechanical, magnetic, optical, chemical, manual or
otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed
or implied, with respect to the contents hereof and specifically disclaims any
warranties of merchantability or fitness for any particular purpose. Any Acer
Incorporated software described in this manual is sold or licensed "as is".
Should the programs prove defective following their purchase, the buyer (and
not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of
all necessary servicing, repair, and any incidental or consequential damages
resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium 4 and Celeron are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks
of their respective holders.

IV
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
Denotes actual messages that appear on screen.
NOTE Gives bits and pieces of additional information
related to the current topic.
WARNING Alerts you to any damage that might result from
doing or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible
hardware or software problems.
IMPORTANT Remind
y
ou to do s
p
ecific actions relevant to the
accomplishment of procedures.

V
Preface
Before using this information and the product it supports, please read the
following general information.
1. This Service Guide provides you with all technical information relating to
the BASIC CONFIGURATION decided for Acer's "global" product offering.
To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the
functionality of a machine (e.g. add-on card, modem, or extra memory
capability). These LOCALIZED FEATURES will NOT be covered in this
generic service guide. In such cases, please contact your regional offices or
the responsible personnel/channel to provide you with further technical
details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the
most up-to-date information available on your regional web or channel. If,
for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code
to those given in the FRU list of this printed Service Guide. You MUST use
the list provided by your regional Acer office to order FRU parts for repair
and service of customer machines.

Cha
p
ter 1 S
y
stem S
p
ecifications 1
Features……………………………………………………………………………………………... 1
Main board Placement…………………………………………………….……..……………..6
Block Diagram…………………………………………………………..………………...………..8
Aspire M3710 Front Panel.........................……………….……………..…….………..…..……....9
Aspire M3710 Rear Panel………………………………………..…………………..…………………10
Aspire M5711 Front Panel.........................……………….……………..…….………..…..……....11
Aspire M5711 Rear Panel………………………………………..…………………..…………………12
Aspire M7711 Front Panel.........................……………….……………..…….………..…..……....13
Aspire M7711 Rear Panel………………………………………..…………………..…………………14
Hardware Specifications and Configurations………………….…….……..15
Power Management Function (ACPI support function)…………………………..…...20
Chapter 2 System Utilities 21
Entering Setup…………………………………………………………………………..22
Product Information………………………………………………………..24
Standard CMOS Setup………………………….…….……………………………………25
Advanced BIOS Features………………………………………..……………………26
Advanced Chipset Setup………………………...…………………………………………..27
Integrated Peripherals…………………………...…………………………………………..28
Power Management…………………………………………………………30
PC Health Status……………………………………………………………...31
Frequency/Voltage Control……………..………………………….…….32
BIOS Security Features…………..…………………………….…….33
Load Default Settings………………………………………………..……. 34
Save & Exit Setup………………………………………………….…………35
Exit Without Saving………………………………………………….……..36
Chapter 3 Machine Disassembly and Replacement 37
General Information………………………………………………………. 38
Disassembly Procedure……………………………………………………39
VeritonM670G/M670/S670G/S670 Disassembly Procedure……………40
Chapter 4 Troubleshooting 56
Chapter 5 Jumper and Connector Information 57
Jumper Setting…………………………………………………..………………..57
Chapter 6 FRU (Field Replaceable Unit) List 58
Exploded Diagram………………………………………………………….59

1
System Specifications
Features
Operating System
Microsoft Windows Vista (Home Basic, Home Premium, Business)
Processor
Socket Type: Intel® Socket T LGA 775 pin
Processor Type:
Intel Pentium Dual Core / Core 2 Duo / Core2 Quad (up to 95W CPUs
FSB 1066/1333 MHz CPUs
Chipset
NV MCP7A-O (Aspire M3710) / MCP7A-D (Aspire M7711/M5711)
PCB
Form Factor: Micro ATX
Dimension/Layer: 244mm x244mm
Memory
Memory Type: DDR2 800
Support single channel 64 bit mode with maximum memory size up to 8GB
Support un-buffered DIMM (NV MCP7A-O/ MCP7A-D )
DIMM Slot: 4
Memory Max: 512MB to 8GB DDR2 memory technologies
Capacity: Up to 2GB per DIMM with maximum memory size up to 8GB
PCI
PCI Express Slot Type: x16
PCI Express x16 Slot Quantity: 1
PCI Express Slot Type: x1
PCI Express x1 Slot Quantity: 1
PCI Slot Type: PCI 2.3 5V slots

2
PCI Slot Quantity: 2
FDD
Slot Quantity: 1
Design Criteria:
Should support 1.44MB/3 mode 3.5” Devices
SATA
Slot Type: SATA slot
Slot Quantity: 6
Storage Type support:
HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD
Dual/DVD SuperMultiPlus/Blu-Ray ODD
Audio
Audio Type: HD audio codec
Audio Channel: 7.1 channel
Audio Controller /Codec: ALC888S HD codec 7.1
Connectors support:
Rear 6 jack follow HD audio definition, example as below
Audio jacks color coding: should meet Microsoft Windows Logo
Program Device Requirements: Audio-0002
1 S/PDIF-out header (1*4)
1 front panel audio header (2*5)
Add HD de-pop CKT (the attachment is the reference, please propose
your solution)
S/N ratio: 90 dB at rear output jack
LAN
MAC Controller: (NV MCP7A)
Should be worked under 10/100/1000Mbs environment

3
PHY: Realtek 8211CL Gigabit Ethernet Phy.
USB
Controller Type: (NV MCP7A)
Ports Quantity: 10
4 back panel ports
On-board: 3 2*5 headers
4 ports for front daughter board
4 ports for rear I/O
2 ports for internal card reader.
Connector Pin: standard Intel FPIO pin definition
Data transfer rate support:
USB 2.0/1.1
1394
Controller: VIA 1394a controller
Connector Quantity: 2
1 rear 6pin IEEE1394 port
1 2x5pin onboard jumper
BIOS
BIOS Type: Phoenix Award or AMI Kernel with Acer skin
Size: 4Mb
Note:
Boot ROM should be included (PXE function should be built in with
default and RPL function is optional by service BIOS)
BIOS shall auto detect FDD to avoid checksum error when boot
I/O Connector
Controller: Super I/O ITE 8718/JX (F stepping or after; must full support
Intel platform)

4
Rear I/O Connector
1 PS/2 Keyboard port,
1 PS/2 Mouse port,
1 COM port
1 HDMI port (Aspire M3710 series only),
1 D-Sub port, (Aspire M3710 series only) 1 RJ45 LAN port,
1 IEEE 1394 port (6 pin) (Aspire sku only)
4 USB ports
7.1 channel phone jack (6 audio jacks)
On-board connectors
1 CPU socket
4 DDR-2 memory sockets
1 PCI Express x16 slot
1 PCI Express x 1 slot
2 PCI slots
1 FDD slot
6 SATA connectors
3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel
FPIO standard Specification)
1 2*5 pin IEEE1394 jumper (reserve header on all SKU)
1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin
connectors
1 serial port 2*5 pin connector
1 1*4 S/PDIF out header
1 4 pin CPU Fan connector
1 3 pin System FAN connector with linear circuit
1 24pin + 4pin ATX interface PS3/PS2 SPS connector

5
1 2*7 pin front panel IO header
1 Jumper for clear CMOS
1 on board buzzer
Color management for on board connecter (pls provide proposal)
1 2*10 pin TPM module connector(Reserved)
1 2*4 pin internal speaker header(Reserved)
1 2pin Intrusion Alarm connector(Reserved)
1 2pin OBR header(Reserved)
1 Parallel port connector(Reserved)
2 2pin GPIO connector
Power Supply
Power Supply Mounting Features
Chassis accepts ATX-style power supply
Chasses accepts PS2, PS3 style power supply
Features for internal mounting tab
Location of 4 external mounting holes
Power Supply Electrical Design Feature
400W/300W/250W in stable mode (Acer Assign System Power Unit)
Design for NVidia MCP7A/B series chipset compatible system
Voltage design should be covered +5V, +3.3V, +12V, +5VSB, -12V
(attention to 12V output capability)
Demand for both PFC/Non-PFC solutions (two different quotations are
needed)
Minimum 4 Serial ATA power connector solution should be included
(by default)
Minimum 3 big 4-pin power connector included
Minimum 1 small 4-pin power connector included

6
PFC version will not provide switch selector for 115/230V AC input but
it should be universal for Europe and China
Non-PFC version should provide switch selector for 115/230V AC input
and universal for worldwide
PS2 style

7
Main board Placement

8
Block Diagram 1

8
Block Diagram 2

9
Aspire M3710 Front Panel
The computer’s front panel consists of the following:
Label Description
1 USB ports
2 Optical drive
3 Card reader
4 FDD Cover
5 Speaker/Microphone jack
6 Power button
7 Power and HDD LED
8 Acer Logo

10
Aspire M3710 Rear Panel
Label Description Label Description
1 Power card socket 8 Fan aperture
2 Voltage selector switch 9 PS/2 mouse connector
3 PS/2 keyboard connector 10 System Fan
4 HDMI connector 11 Monitor connector
5 Com port 12 1394 connector
6 USB 2.0 connector 13 LAN connector
7 Audio connector 14 Lock Handle

11
Aspire M5711 Front Panel
Label Description
1 USB ports
2 Floppy disk drive Acer Logo
3 Optical drive
4 Card reader
5 Power button
6 LED module
7 Speaker/ Microphone jack

12
Aspire M5711 Rear Panel
Label Description Label Description
1 Power card socket 8 System Fan
2 Voltage selector switch 9 1394 connector
3 PS/2 keyboard connector 10 LAN connector
4 USB connector 11 Lock Handle
5 Audio connector
6 Fan aperture
7 PS/2 mouse connector

13
Aspire M7711 Front Panel
Label Description
1 Media Control Interface
2 Optical drive
3 Acer Logo
4 Power button