Acer aspire Aspire 9300 User manual

Acer
Aspire 9300/7000
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are
available on the ACER/CSD web.
For more information, please refer to
http://csd.acer.com.tw

II
Revision History
Please refer to the table below for the updates of Aspire 9300 / 7000 service guide.
Date Chapter Updates

III
Copyright
Copyright© 2006 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

IV
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness
for any particular purpose. Any Acer Incorporated software described in this manual is sold or
licensed “as is”. Should the programs prove defective following their purchase, the buyer (and not
Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing,
repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium D are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective
holders.

V
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear on screen.
NOTE Gives bits and pieces of additional information related
to the current topic.
WARNING Alerts you to any damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible
hardware or software problems.
IMPORTANT Reminds you to do specific actions relevant to the
accomplishment of procedures.

VI
Preface
Before using this information and the product it supports, please read the following general
information.
1. This Service Guide provides you with all technical information relating to the BASIC
CONFIGURATION decided for Acer's “global” product offering. To better fit local market
requirements and enhance product competitiveness, your regional office MAY have decided to
extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such
cases, please contact your regional offices or the responsible personnel/channel to provide you
with further technical details.
2. Please note WHEN ORDERING FRU PARTS, you should check the most up-to-date information
available on your regional web or channel. For whatever reason, if a part number change is
made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE
PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the
FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.

1
Chapter1 System Specification 1
Features 1
Platform 1
System Memory 1
Display 1
Graphics 1
Storage Subsystem 2
Optical media drive 2
Communication 2
I/O Interface 2
Power Subsystem 3
Dimensions and Weight 3
Environment 3
Block Diagram 4
Outlook Tour 5
Front View 5
Closed Front View 6
Left View 7
Right View 7
Rear View 8
Base View 8
Using the Keyboard 10
Lock keys and Embedded Numeric Keypad 10
Windows keys 11
Hotkeys 11
Special keys 12
Indicators 14
Easy-launch Buttons 15
Touchpad 16
Touchpad Basics 16
Acer Empowering Technology 18
Acer eDataSecurity Management 19
Acer eLock Management 21
Acer ePerformance Management 22
Acer eRecovery Management 23
Acer eSettings Management 24
Acer eNet Management 25
Acer ePower Management 27
Acer ePresentation Management 29
Acer OrbiCam 30
Using the System Utilities 36
Acer GridVista (dual-display compatible) 36
Launch Manager 37
Norton AntiVirus 38
How do I check for viruses 38
Hardware Specification and Configuration 39
Chapter2 System Utilities 48
BIOS Setup Utility 48
Information 49
Main 50

2
Security 52
Set Supervisor/User Password 53
Characters 0-9,A-Z (not case sensitive) 53
Boot 55
Exit 56
Chapter3 Machine Disassembly and Replacement 57
General Information 57
Before You Begin 57
Disassembly Procedure Flowchart 58
Disassembly Procedure 60
Removing the Battery Pack 60
Removing the HDD Module 60
Removing the Wireless LAN Card and the RAM Modules 61
Removing the Keyboard 63
Separating the LCD Module and Main Unit 64
Disassembling the Main Unit 65
LCD Disassembly 72
Chapter4 Troubleshooting 76
System Check Procedures 77
External Diskette Drive Check 77
External CD-ROM Drive Check 77
Keyboard or Auxiliary Input Device Check 77
Memory Check 78
Power System Check 78
Check the Power Adaptor 78
Check the Battery Pack 79
Touchpad Check 79
Power-On Self-Test (POST) Error Message 81
Index of Error Messages 82
Error Message List 82
Phoenix BIOS Beep Codes 83
Index of Symptom-to-FRU Error Message 88
Intermittent Problems 92
Undetermined Problems 93
Top View 94
Chapter5 Jumper and Connector Location 94
Bottom View 96
Switch Setting 97
Password Bypassing & BIOS Recovery 98
Chapter6 FRU (Field Replaceable Unit) List 100
Exploded Diagram 101
Parts 102
Appendix A Model Definition and Configuration 114

3
Appendix B Test Compatible Components 124
Microsoft® Windows® XP Pro Environment Test 125
Appendix C Online Support Information 129

Chapter 1 1
Features
Platform
Aspire 9300 Series
TAMDTM Turion 64 X2 Mobile Technology TL-52/TL-56/TL-60 (1.6/1.8/2GHz, 2 x 512 KB
L2 cache), TL-50 (1.6GHz, 2 x 256 KB L2 cache) featuring:
TDual-core processing
TSimultaneous 32 bit and 64 bit Windows®support
TAMD PowerNow!TM, AMD HyperTransportTM, Enhanced Virus Protection2 and 3DNow!
professional technology
Aspire 7000 Series
TAMD SempronTM Mobile Technology 3200+/3500+(1.6/1.8 GHz, 512 KB L2 cache),
3400+ (1.8 GHz, 256 KB L2 cache), or higher, featuring:
TSimultaneous 32 bit and 64 bit Windows®support
TAMD PowerNow!TM, AMD HyperTransportTM, Enhanced Virus Protection2 and 3DNow!
professional technology
System Memory
TUp to 2GB of DDR2 533/667MHz memory, upgradeable to 4GB using two soDIMM
modules (dual-channel support)
Display
T17.1” WXGA + 200-nit Acer CrystalBriteTM colour TFT LCD (Aspire 9410 / 7110 series) or
high brightness TFT LCD (TravelMate 5610 / 5110 series), 1440 x 900 pixel resolution,
supporting simultaneous multi-window viewing via Acer GridVistaTM
Graphics
TNVIDIA®GeForce®Go 7300 up to 512MB TurboCacheTM (256MB of dedicated GDDR2
VRAM, 256MB of shared system memory), supporting Microsoft DirectX 9.0, Shader
Model3.0, OpenEXR High Dynamic Range (HDR) technology, NVIDIA PowerMizer 6.0,
PCI Express®
TNVIDIA®GeForce®Go 7600 up to 128MB of dedicated GDDR2 VRAM, supporting
Microsoft DirectX 9.0, Shader Model3.0, OpenEXR High Dynamic Range (HDR)
technology, NVIDIA PowerMizer 6.0, PCI Express®
TNVIDIA®GeForce®Go 6100 integrated graphics with 64 MB of shared system memory
System Specification
Chapter 1